Secrets the Vine Cancun

Cancun, Mexico

Star rating

Preferred Club Pool at Night
Deluxe Ocean View Room
Double Deluxe Ocean View
Deluxe Ocean View Room Bathroom
Market Cafe Restaurant
The Half Time Sports Bar
Preferred Club Swimming Pool
Red Piano Bar
The Wine Bar
Lobby
Honeymoon Suite Ocean Front
Honeymoon Suite Ocean Front
Master Suite Ocean Front
Bathroom for Master Suites
Nebbiolo
Olio
Master Suite Ocean View
Master Suite Ocean View
Sea Salt Grill
The Vine Cafe
The Vine Lounge
Junior Suite Ocean View
Preferred Club Junior Suite Ocean View
Bluewater Grill
Dragons
Spa
Preferred Club Pool at Night
Deluxe Ocean View Room
Double Deluxe Ocean View
Deluxe Ocean View Room Bathroom
Market Cafe Restaurant
The Half Time Sports Bar
Preferred Club Swimming Pool
Red Piano Bar
The Wine Bar
Lobby
Honeymoon Suite Ocean Front
Honeymoon Suite Ocean Front
Master Suite Ocean Front
Bathroom for Master Suites
Nebbiolo
Olio
Master Suite Ocean View
Master Suite Ocean View
Sea Salt Grill
The Vine Cafe
The Vine Lounge
Junior Suite Ocean View
Preferred Club Junior Suite Ocean View
Bluewater Grill
Dragons
Spa

The hotel

This is Secrets first ever resort in Cancun and it’s a stunner! Adults-only and Unlimited-Luxury®, the design is cutting edge with every state-of-the-art facility you can think of. All rooms have private balconies revealing magnificent views of every sunrise and sunset over the ocean or lagoon. For true indulgence head to the Secrets Spa, inspired by local cave-like structures and cenotes; it’s a sublime experience, guaranteed to take your breath away! If yoga is more your thing, join like-minded others for some zen-like meditation in the open air or head to the pool for a spot of water aerobics. If you’ve always wanted to salsa, there are dancing lessons galore. After an action-packed day, or indeed a day just spent soaking up the sun — the choice is yours — head back to your beautifully appointed suite for sundowners on the terrace or enjoy a sommelier-led wine tasting with some of the world’s finest wine collections. When it comes to dining, again you’re spoilt for choice. The finest cuisine from around the world is served to you in a variety of restaurants, each one the perfect venue to linger in a while, soaking up the romantic atmosphere. Fancy a film after dinner? Some evenings there are films on the beach or dance the night away in the sports bar to the latest DJ-spun tunes!

Amenities

  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Windsurfing
  • Honeymoon
  • Wedding
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Spa

Where is it

In central Cancun, alongside a powder-white beach, conveniently located close to enticing nightlife, fine restaurants and fabulous shopping. Transfer time from Cancun Airport: 20 minutes.

Hotel information

497 rooms. All with air-conditioning, balcony, Italian porcelain floors, teak wood furnishings and welcoming beds dressed with the finest luxury linens. Luxurious bathrooms wrapped in white glass. Satellite TV, telephone, complimentary WiFi access, mini-bar, tea/coffee maker, iPod docking station, safe, hairdryer, iron and board, chaise lounge or sofa, 24-hour room service, bathrobes and slippers and his-and-hers armoire. Deluxe Partial Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all meals (full breakfast, lunch and dinner) and snacks. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. Concierge services. Pool and beach wait service. WiFi. No wristbands required. All gratuities. All activities and entertainment above unless otherwise stated. 24-hour room service. Mini-bar (refreshed daily with soft drinks, juice, bottled water and beer).

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Deluxe Ocean View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults.

Junior Suite Ocean View Rooms with seating area and 1 king-size floating bed, sleeping maximum 2 adults.

Honeymoon Suite Ocean View Rooms with 1 king-size floating bed and separate seating area, sleeping maximum 2 adults.

Honeymoon Suite Ocean Front Rooms with stunning ocean front views, 1 king-size floating bed and separate seating area, sleeping maximum 2 adults.

Master Suite Ocean View Rooms with breathtaking views over the Caribbean Sea and television lounge/den that can be utilised as a second bedroom with pull-out sofa, main living area with dining table, 1 king-size floating bed, in-room soaking tub and corner terrace, sleeping maximum 3 adults.

Master Suite Ocean Front Rooms are as Master Suite Ocean View Rooms but with stunning ocean front vistas, sleeping maximum 3 adults.

Preferred Club Deluxe Ocean View Rooms are as per Deluxe Ocean View Rooms and include a personal butler allowing guests to check-in on their own floor, 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Ocean View Rooms are as per Preferred Club Deluxe Ocean View Rooms but with separate seating area, sleeping maximum 2 adults.

Preferred Club Honeymoon Suite Ocean View Rooms and Preferred Club Honeymoon Suite Ocean Front Rooms offer a private balcony with teak wood furnishings with stunning ocean views, with 1 king-size bed sleeping maximum 2 adults.

Preferred Club Master Suite Ocean View Rooms with 1 king-size bed and a pull-out sofa bed, sleeping maximum 3 adults.

Preferred Club Master Suite Ocean Front Rooms offer a spacious living area with Italian porcelain floors, dining table, sitting area and sofa. With 1 king-size bed and a pull-out sofa bed sleeping maximum 3 adults.


Preferred Club Benefits include:

  • Private Preferred Club Lounge
  • Preferred status and amenities
  • Concierge service
  • Daily Continental breakfast service in the lounge
  • Afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors in the lounge
  • Private swimming pool
  • Pillow menu
  • Complimentary newspaper in room every day (English or Spanish)
  • Complimentary computer access in Preferred Lounge
  • Upgraded mini-bar service
  • Upgraded bath amenities.

7 reservation-free restaurants: Market Cafe (main buffet restaurant for breakfast and lunch, Mexican food for dinner), Nebbiolo (Italian restaurant), Dragons (Asian fusion restaurant), Olio (Mediterranean restaurant), Sea Salt Grill (Peruvian cuisine), Bluewater Grill (grill and steak restaurant), Barefoot Grill (snacks/grill). The Vine Bazaar: The Café (24-hours, premium coffee, snacks, late night bites). Room service (24 hours). 7 bars. Signature element of wine with a winery or wine wall including over 3,000 varieties of wine. Sommelier-led wine tastings* with some of the world’s finest wine collections as well as wine pairings and wine education.

Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at companion properties (terms and conditions apply).

Outdoor lounge, piano lounge, sports bar. Evening entertainment. Live music. Theme party nights. Films on the beach. Sommelier-led wine tastings*. Cocktail classes.

3 infinity pools and terrace swimming pool, outdoor whirlpool. Fitness centre. Secrets Spa* with beauty salon*. Outdoor yoga. Water aerobics. Volleyball. Deep-sea fishing*, scuba diving* and snorkelling*. Table tennis. Dancing lessons. Discounted green fees at a nearby golf course (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change). Wine tasting*. Mixology cocktail classes.

Laundry/dry-cleaning service*. 24-hour front desk. 24-hour room service and concierge services. Currency exchange, business centre, gift shop*, game area, travel agency* and car rental*. Complimentary WiFi throughout.

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

* Denotes local charge.

Please note: no reservations need to be made in any of the restaurants.

Please note: adults-only hotel for guest aged 18 years and over.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (14460)
  • Very good (2472)
  • Average (987)
  • Poor (392)
  • Terrible (362)
Image of the Tripadvisor rating Not the best Hyatt experience

Jul 11, 2025 mstelly South Padre Island, Texas

Hurry up and wait at checkin.... food was mediocre at best ... people saving lounger at pool, staff not interested in removing items after 2 hours....
Image of the Tripadvisor rating Relaxing all inclusive adult vacation

Jul 11, 2025 Kimberly C

Such a great experience for our first all inclusive adult vacation. The spa was perfect and very relaxing. The room service was exceptional, all the way down to the turn down services. Our housekeepers kept us extremely comfortable.
Image of the Tripadvisor rating couples vacation before back to work

Jul 11, 2025 Sandra B

the resort is clean & beautiful staff is exceptional with customer service I don't believe it worth purchasing the preferred club package -there's not too many offers it covers & not worth the additional price (for example there's no section on the beach for the preferred club members & 2nd for dinner there's no additional privileges (you are… Read more
the resort is clean & beautiful staff is exceptional with customer service I don't believe it worth purchasing the preferred club package -there's not too many offers it covers & not worth the additional price (for example there's no section on the beach for the preferred club members & 2nd for dinner there's no additional privileges (you are like everyone else first come first serve) Read less
Image of the Tripadvisor rating Dream trip to Secrets the Vine Cancún

Jul 11, 2025 Tara S Springfield, Illinois

We are a lesbian couple who stayed July 2-9th for our anniversary. We travel to a UVC destination for our anniversary every year if we can. It was the second time coming to this resort. We went 3 years ago before it was owned by Hyatt and I only noticed a couple of differences (that I will mention later). The staff was amazing and pampering and… Read more
We are a lesbian couple who stayed July 2-9th for our anniversary. We travel to a UVC destination for our anniversary every year if we can. It was the second time coming to this resort. We went 3 years ago before it was owned by Hyatt and I only noticed a couple of differences (that I will mention later). The staff was amazing and pampering and friendly as usual with Secrets. These were our favorites: Alejandra -housekeeping Ariel -room service - friendly Luis- preferred bar & coffee making :) - super friendly , makes an excellent iced coffee and made and effort to get to know us Javier- bar- great martini and memory of our wine preferences Ulises- sommelier for wine tastings and romantic dinner- super knowledgeable with wine Carlos -concierge - very attentive and helpful with recommendations and other needs Benjamin -preferred pool- always helpful with chairs and umbrellas and knowledge of other things the resort offered We booked a preferred club deluxe ocean view and they upgraded us to preferred club ocean view juniors suite. It was spacious and the room was immaculately clean & always well stocked with everything we needed. The air conditioning was always cool too. They gave us a complimentary bottle of sparkling wine on ice in our room, which is always a nice touch for our anniversary. The staff truly gets to know you while you are there and they make you feel at home! They remember your drink order and make conversation which makes the experience top notch! We also loved doing the daily wine tastings because it was so informative! The preferred pool was clean and nice and cool everyday and the other pools were fun with entertainment daily. It was hard to find a chair at the other pools at times. Food in the preferred lounge is clutch for a nibble between meals. Food in the Italian restaurant was amazing! We paid for a nicer bottle of wine and had a table with a beautiful view, which was worth the extra wine charge. Cesar helped us with that part- ask for him! Ok so the difference in having Hyatt ownership: we felt like we should have been offered some other perks since we paid for the nicer wine at dinner and that didn’t happen. We are more used to being pampered or offered extra special things as preferred UVC members and it seemed like that was different this time. Another thing we noticed is the food isn’t as good as it was in past experiences… it just felt like they might be trying to cut corners here and there. I noticed the waterfall was never turned on in the pool too. Not sure if that’s due to new owners or not. Also no free hydrotherapy like we usually get as preferred members. Again these are minute complaints (if I’d even describe them as complaints) and we still truly enjoyed ourselves! We would return! Read less
Image of the Tripadvisor rating Lovely Hotel

Jul 11, 2025 Barbara H

Secrets the Vine provides many amenities and a great experience. There is always something to see and do as staff is attentive and always ready to provide amusements, entertainment and fun conversation. Every day at the pool there is musical entertainment that you only see in the evening at most hotels. And it is different every day. One day… Read more
Secrets the Vine provides many amenities and a great experience. There is always something to see and do as staff is attentive and always ready to provide amusements, entertainment and fun conversation. Every day at the pool there is musical entertainment that you only see in the evening at most hotels. And it is different every day. One day there was a country band group that was so good you would think you had paid for a concert. Great fun. Then games were around all day if you wanted to participate. If not, it was just fun to watch others. 3 pools plus an upstairs preferred pool provided just about any sort of experience you wanted. Evening entertainment was plentiful and just as varied. Everywhere you went there was a choice to fit your taste. From the 2 sisters that were so funny and talented to a short display of opera one evening. It was just so professional and entertaining. Meals were very good. The Blue Water Grill and Dragons were our favorites. Lunch at Sea Salt Grill was always fun and very well done. From the waiters, Eduardo and Roberto, to the tuna appetizers and steak entrees. All of this right by the pool without having to change into shorts and shirts with sleeves as the restrictions in other hotels dictate. As with the other hotels along the Cancun beach, sargassum is present. But the hotel does a very good job sweeping it and you can still enjoy the water that is blue and clear. Rough in the morning but settles in the late afternoon. The entire beach line in Cancun is beginning to decrease but it is still a beautiful ocean. Sun rises are breath taking. All in all, I would highly recommend this hotel. Read less