Atelier Playa Mujeres

Playa Mujeres, Mexico

Star rating

The hotel

All-inclusive. All-suite. All adults. This is the all-time luxury escape in Mexico. Atelier actually means 'made for you' and this is certainly shown at this resort. Seamlessly sweeping into the sands of Playa Mujeres, and the curacao-blue waters which wash it, this sparkling hotel has upped the all-inclusive ante with its ATELIER Artist Service®, including extras like a pillow menu, daily re-stocked bar, pool concierge, and 24-hour in-suite dining. Showcasing the region’s art, culture, and natural beauty, it’s also been designed to provide the ultimate in indulgences, with semi-sunken sun loungers, four-poster daybeds, and a mix of Mexican and global gourmet menus in its complimentary dining venues (plus the exquisite creations of celebrity chef Edgar Nunez at María Dolores® if you fancy treating yourself).

Amenities

  • Honeymoon
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located within the exclusive Playa Mujeres complex. Transfer time from Cancun Airport: Approximately 1 hour.

Hotel information

593 suites across 2 towers, dressed with avant-garde style furniture and Total-Rest Beds®. All with air-conditioning, smart TV, stocked mini-bar with water, sodas, beer and juice (refilled daily) digital alarm clock and USB ports, safe, 1 king-size bed, or 2 queen-size beds, sleeping maximum 3 adults. Every suite has a large bath, double sinks, a rain style shower and bathrobes. Junior Suites enjoy views of the ocean or golf course.


All Inclusive of: 13 restaurants, 13 bars and 2 coffee shops; culinary and entertainment experiences; art workshops; night life activities; signature upscale mini-bar; non-motorised water activities; Technogym equipment; free high-speed WiFi; 24-hour in-room dining; vitality programme.

Room upgrades

Junior Suites Ocean View look out to the sea from a private balcony, have a generous working space and fine dining facilities.

Junior Suites Swim Out are spacious rooms that offer direct pool access to a semi-private swimming lane lane from a terrace.

Rooftop Suites are also available, with a private rooftop terrace which features a plunge pool, shower, half bath and a pergola bed.

For the ultimate upgrade experience, INSPIRA Suites offer exclusive benefits and personalised service for that real 'wow' factor. Treat yourself to:

- Personalised check-in and checkout with a welcome cocktail

- Early check-in before 12:00pm*

- INSPIRA Lounge exclusive access to enjoy gourmet snacks, coffee and top-shelf beverages

- INSPIRA Beach, an exclusive section on the beach with towel service and a menu of suncreams and bronzers

- INSPIRA Pool, exclusive daytime access to infinity pool at El Cielo Sky Bar with spectacular views

- INSPIRA Terrace, a private and relaxing rooftop area with bali beds and concierge services

- INSPIRA Concierge for special requests and assistance Tablet-on-demand for tech lovers*

- Deluxe Services and amenities in INSPIRA Suites

- Complimentary high-end services including your first dinner at Maria Dolores** is complimentary. Free hydro-therapy sessions at NUUP Spa. Free Green-Free at Playa Mujeres golf club**. Personalised butler service for all INSPIRA Suite categories

- Access to the MERA Business Lounge (At Cancun Airport) and more.

This service is applicable to all INSPIRA Suite guests.

13 restaurants; Mercado 19 (International and Mexican buffet restaurant, serving buffet breakfast and à la carte dinner). El Suspiro (International cuisine, à la carte all day dining). Takeshi (contemporary Asian cuisine, à la carte dinner). Cilento (Italian cuisine, à la carte lunch and dinner). Los Abrazos (steakhouse and grill, à la carte dinner). Limón Y Sal (gourmet snacks, à la carte lunch). Alba (healthy à la carte breakfast and dinner). Bikini Azul (gourmet snacks and à la carte dinner). Kopai (Japanese sushi à la carte dinner). La Consentida (Mexican flavours open for a buffet breakfast or dinner). Cala di luna (authentic Mediterranean cuisine, à la carte lunch and dinner). María Dolores* (by Edgar Nunez; contemporary Mexican cuisine). Choice of bars including 4 swim-up bars. 24-hour suite service. 


Exclusive bars for Inspira guests: Inspira Rooftop, Inspira Oceanfront Swim-Up Bar, and Inspira Lounge.

Activity programme, happenings and events during the day and night.

Pool. Extensive activity schedule, and activities including cuisine workshops, cocktail making and flower art. Gym. Evening entertainment. Non-motorised water sports. Exclusive rooftop infinity pool for Inspira guests. Atelier App. Complimentary WiFi in all rooms and common areas.

Complimentary WiFi in all rooms and common areas throughout the resort. Valet parking. Car rental*. Atelier App. 

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $2 USD per person, per night (payable locally, subject to change).

* Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5726)
  • Very good (422)
  • Average (177)
  • Poor (70)
  • Terrible (113)
Image of the Tripadvisor rating Great experience except dinner reservations were a negative

Aug 11, 2025 Voyage20042301318

We had a great stay. The place is extremely chic and beautiful. The service was outstanding, facilities were clean, room was spacious and lots of nice amentities. Our biggest complaint, which, we may not return because of is the dinner reservations. We were not offered at check in the opportunity to book so we did not know about the reservation… Read more
We had a great stay. The place is extremely chic and beautiful. The service was outstanding, facilities were clean, room was spacious and lots of nice amentities. Our biggest complaint, which, we may not return because of is the dinner reservations. We were not offered at check in the opportunity to book so we did not know about the reservation system. This left us not eating any the restaurants that we wanted. We complained to concierge and at that point we finally got into the steakhouse on our last night. We dont like to have to be to dinner at a certain time. We tried walking up to the restaurants without a reservation and were offered a 10:30 slot. Also not a lot of food accessible except room service in between lunch and dinner and no where to go without a dinner reservation. The food was average, it wasnt anything to write home about. The beach had seaweed but no fault of the hotel. There were days it was clear and others it was pretty bad. A lot of great things offered here, food just wasnt it. Read less
Image of the Tripadvisor rating 10/10

Aug 10, 2025 Courtney S

My husband and I came here for 7 days and enjoyed every minute of our stay. The staff, amenities, food, drinks, cleanliness is top tier. I appreciate their attention to detail and attentiveness. Cannot wait to come back as we became Inspira members.
Image of the Tripadvisor rating We will be back!

Aug 10, 2025 Connector801375

We had the most amazing and relaxing few days at Atelier Playa Mujeres. Carlos was our butler. He went above and beyond. We didn’t have to worry about a thing. The food was exceptional, especially at Maria Dolores. The rooms were straight out of a magazine. The nightly room refresh was great as well.
Image of the Tripadvisor rating A TIME WAS HAS AT THE ATELIAR RESORT

Aug 6, 2025 sbrooklyn0710 Orlando, Florida

I had to come on here a write this review based on the exceptional experience I had at ATELIAR PLAYA DE MUJERES. First I need to thank Consuela at the Don Fernando Bar who kept checking in on me, while I waited for my friend to arrive. (Flight was delayed )The Resort is absolutely stunning. From the all the aesthetics, the decor. To the art from… Read more
I had to come on here a write this review based on the exceptional experience I had at ATELIAR PLAYA DE MUJERES. First I need to thank Consuela at the Don Fernando Bar who kept checking in on me, while I waited for my friend to arrive. (Flight was delayed )The Resort is absolutely stunning. From the all the aesthetics, the decor. To the art from the locals. It’s so beautiful. The love, warmth, care, and attention that I have received from everyone, I’m truly grateful. This is my home away from home. I’m home and already planning a trip back. lol. The beach was the spot for me. This is where I spent most of my time during the day. My beach concierge Andres Bernardo made sure we were happy and taken care of. Christopher our waiter on the beach kept those BBC flowing. Those BBC’s we’re cold and delicious. The food at Cilanto, Takeshi, Suspiro, Azucal and CALA DE LUNA Were all amazing. Breakfast was so good at the Consentida with fresh omelets and fresh fruit. Your servers were the absolute best. All of them. They all go above and beyond for their guests. This is literally a 5 STAR RESORT WITH 5 STAR SERVICE. Please be sure to extend these shout-outs to your employees, bc honestly they work so hard and do deserve it. Guests, please be sure to tip these ppl who go out of their way to make your stay a little more brighter. I will be going back soon for sure. I miss seeing their smiling faces. See you again soon. Muchísimas gracias y felicidades por su atención. Nos veremos pronto! Read less
Image of the Tripadvisor rating Outstanding Staff

Aug 6, 2025 John P

The resort was fantastic and the service was amazing. Our Butlers Leyner and Carlos made the experience over the top. They gave us food recommendations and helped us make reservations. I highly recommend them!