Atelier Playa Mujeres

Playa Mujeres, Mexico

Star rating

The hotel

All-inclusive. All-suite. All adults. This is the all-time luxury escape in Mexico. Atelier actually means 'made for you' and this is certainly shown at this resort. Seamlessly sweeping into the sands of Playa Mujeres, and the curacao-blue waters which wash it, this sparkling hotel has upped the all-inclusive ante with its ATELIER Artist Service®, including extras like a pillow menu, daily re-stocked bar, pool concierge, and 24-hour in-suite dining. Showcasing the region’s art, culture, and natural beauty, it’s also been designed to provide the ultimate in indulgences, with semi-sunken sun loungers, four-poster daybeds, and a mix of Mexican and global gourmet menus in its complimentary dining venues (plus the exquisite creations of celebrity chef Edgar Nunez at María Dolores® if you fancy treating yourself).

Amenities

  • Honeymoon
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located within the exclusive Playa Mujeres complex. Transfer time from Cancun Airport: Approximately 1 hour.

Hotel information

593 suites across 2 towers, dressed with avant-garde style furniture and Total-Rest Beds®. All with air-conditioning, smart TV, stocked mini-bar with water, sodas, beer and juice (refilled daily) digital alarm clock and USB ports, safe, 1 king-size bed, or 2 queen-size beds, sleeping maximum 3 adults. Every suite has a large bath, double sinks, a rain style shower and bathrobes. Junior Suites enjoy views of the ocean or golf course.


All Inclusive of: 13 restaurants, 13 bars and 2 coffee shops; culinary and entertainment experiences; art workshops; night life activities; signature upscale mini-bar; non-motorised water activities; Technogym equipment; free high-speed WiFi; 24-hour in-room dining; vitality programme.

Room upgrades

Junior Suites Ocean View look out to the sea from a private balcony, have a generous working space and fine dining facilities.

Junior Suites Swim Out are spacious rooms that offer direct pool access to a semi-private swimming lane lane from a terrace.

Rooftop Suites are also available, with a private rooftop terrace which features a plunge pool, shower, half bath and a pergola bed.

For the ultimate upgrade experience, INSPIRA Suites offer exclusive benefits and personalised service for that real 'wow' factor. Treat yourself to:

- Personalised check-in and checkout with a welcome cocktail

- Early check-in before 12:00pm*

- INSPIRA Lounge exclusive access to enjoy gourmet snacks, coffee and top-shelf beverages

- INSPIRA Beach, an exclusive section on the beach with towel service and a menu of suncreams and bronzers

- INSPIRA Pool, exclusive daytime access to infinity pool at El Cielo Sky Bar with spectacular views

- INSPIRA Terrace, a private and relaxing rooftop area with bali beds and concierge services

- INSPIRA Concierge for special requests and assistance Tablet-on-demand for tech lovers*

- Deluxe Services and amenities in INSPIRA Suites

- Complimentary high-end services including your first dinner at Maria Dolores** is complimentary. Free hydro-therapy sessions at NUUP Spa. Free Green-Free at Playa Mujeres golf club**. Personalised butler service for all INSPIRA Suite categories

- Access to the MERA Business Lounge (At Cancun Airport) and more.

This service is applicable to all INSPIRA Suite guests.

13 restaurants; Mercado 19 (International and Mexican buffet restaurant, serving buffet breakfast and à la carte dinner). El Suspiro (International cuisine, à la carte all day dining). Takeshi (contemporary Asian cuisine, à la carte dinner). Cilento (Italian cuisine, à la carte lunch and dinner). Los Abrazos (steakhouse and grill, à la carte dinner). Limón Y Sal (gourmet snacks, à la carte lunch). Alba (healthy à la carte breakfast and dinner). Bikini Azul (gourmet snacks and à la carte dinner). Kopai (Japanese sushi à la carte dinner). La Consentida (Mexican flavours open for a buffet breakfast or dinner). Cala di luna (authentic Mediterranean cuisine, à la carte lunch and dinner). María Dolores* (by Edgar Nunez; contemporary Mexican cuisine). Choice of bars including 4 swim-up bars. 24-hour suite service. 


Exclusive bars for Inspira guests: Inspira Rooftop, Inspira Oceanfront Swim-Up Bar, and Inspira Lounge.

Activity programme, happenings and events during the day and night.

Pool. Extensive activity schedule, and activities including cuisine workshops, cocktail making and flower art. Gym. Evening entertainment. Non-motorised water sports. Exclusive rooftop infinity pool for Inspira guests. Atelier App. Complimentary WiFi in all rooms and common areas.

Complimentary WiFi in all rooms and common areas throughout the resort. Valet parking. Car rental*. Atelier App. 

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $2 USD per person, per night (payable locally, subject to change).

* Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5751)
  • Very good (422)
  • Average (178)
  • Poor (70)
  • Terrible (113)
Image of the Tripadvisor rating Wonderful Trip!

Aug 31, 2025 Tour17973561973

We loved our trip and Alejandro was absolutely awesome. When we return, we will definitely be requesting him as our butler again. Our vacation was an incredible experience.
Image of the Tripadvisor rating Another Amazing Experience!

Aug 29, 2025 michellecK471UQ

This was our 5th stay at Atelier and it will not be the last. Fantastic, wonderful, superior and so many more words to describe this wonderful resort. Absolutely one of our favorites. Check-in is always a breeze. We opt for a Jr. Suite Ocean View Non-Inspira and are never disappointed. We had a room overlooking the main pool with a… Read more
This was our 5th stay at Atelier and it will not be the last. Fantastic, wonderful, superior and so many more words to describe this wonderful resort. Absolutely one of our favorites. Check-in is always a breeze. We opt for a Jr. Suite Ocean View Non-Inspira and are never disappointed. We had a room overlooking the main pool with a beautiful view of Isla Mujeres. (per request) Our mornings started at El Suspiro where Victor and Oscar were absolutely wonderful. They were knowledgeable about the new menu and introduced me to my favorite breakfast of Avocado Toast with a few modifications. They were quick to refill our coffee and offer some of the best Tequila Sunrises. Job (the Captain) is phenomenal and always took the time to ask if we needed anything. Our days were spent at the pool. My only disappointment was that they do not allow any floats, not even small personal floats. My husband and I enjoy being able to relax and float around. I’m hoping this rule gets changed, while I did not like the rule it did not hinder our enjoyment. Service was fantastic. The waiters and pool concierge fulfilled all our request. Chairs were plentiful and were not an issue for us. We enjoyed lunch at Bikini Azul with Brasil, who is one of our favorites at the resort. Always helpful and kind. Gerado was our waiter for 2 days and was always happy and helpful. We enjoyed seeing Sophia (Hostess) again from last year. Who noticed us before we noticed her and came over immediately to greet us. We enjoyed lunch at Cilento a couple of days, where we were able to connect with Gilberto. Gilberto greets us like family and we have had the pleasure of knowing him for the past 5 years. He goes out of his way regardless of how busy he his. He is exceptional and makes us feel like family coming home for a visit. We also went to see him in Mercado for breakfast which was absolutely delicious. Gilberto runs his restaurants with ease ensuring quality and excellent service. We love to visit the Cantina and the Lobby Bar before dinner each night. We met some new people like Alberto and Karen and some familiar people like Daniel and Daniel. You read it right 2 Daniels and a Daniella. They offer great service along with great drinks. We love all the restaurants this resort has to offer. A few standouts were Takeshi and Cali Luna. Jorge the Captain and our waiter Javier were wonderful at Takeshi, as was Alberto in the Cali Luna. Carmen at Cilento made our dining experience on our final night memorable. She was attentive and pleasant and we enjoyed sitting in her section. A huge shout out to the Chef in Cilento who was kind enough to make a modification to my husband’s meal. The Chef's food was perfection and he is amazing. The food, premium alcohol, views and beautiful accommodations are somethings we love here, but the service along with an amazing staff keeps us returning. Gilda originally from Limon Sol who is now doing pool service came over immediately when she saw us. Daniel from the Lobby Bar, who we met during his very first week of employment last year, recognized us when we were checking in. Gilberto who I must mention again who treats us like family. The staff at this resort has the best of the best and keeps us coming back. Read less
Image of the Tripadvisor rating While the view was beautiful and they had some amazing food ,I feel like I had a better experience in the D.R.

Aug 29, 2025 Jason E

This was a beautiful resort. The Kopai restaurant was by far the best food and thanks to Samantha &Jacinto we were able to enjoy our dinner every night. On the down side the pool water was very warm and you have to schedule all of your dinners . A little inconvenient
Image of the Tripadvisor rating Cooper daughters trip

Aug 29, 2025 134lawrencec

I have been to the Atelier 5 times and never want to leave each time. The food is excellent. My experience with the service has been exceptional. My butler Armando has always been attentive and provided excellent service. We did lose another excellent butler Jorge and he will be missed.
Image of the Tripadvisor rating 50th Birthday Amazing

Aug 26, 2025 Don E

The hotel - property, food, service are all first class. It was my 50th birthday and everyone on the resort seemed to know. The attention to detail and the ability to make everyone feel special on a vacation is something that will bring us back many many times over.