Atelier Playa Mujeres

Playa Mujeres, Mexico

Virgin rating

Lobby
Junior Suite
Junior Suite
Junior Suite Double
Takeshi
Suspiro
Junior Swim Out Suite
Don Fernando
Mercado
Inspira pool
Rooftop Suite
Master Suite
Los Abrazos
La Oficina
Spa
Inspira lounge
Inspira lounge
Cliento
Reading lounge
El Deseo
Gym
Shop
Lobby
Junior Suite
Junior Suite
Junior Suite Double
Takeshi
Suspiro
Junior Swim Out Suite
Don Fernando
Mercado
Inspira pool
Rooftop Suite
Master Suite
Los Abrazos
La Oficina
Spa
Inspira lounge
Inspira lounge
Cliento
Reading lounge
El Deseo
Gym
Shop

The hotel

All Inclusive. All-suite. All adults. This is the all-time luxury escape in Mexico. Seamlessly sweeping into the sands of Playa Mujeres, and the curacao-blue waters which wash it, this sparkling hotel has upped the all-inclusive ante with its ATELIER Artist Service®, including extras like a pillow menu, daily re-stocked bar, pool concierge, and 24-hour in-suite dining. Showcasing the region’s art, culture, and natural beauty, it’s also been designed to provide the ultimate in indulgences, with semi-sunken sun loungers, four-poster daybeds, and a mix of Mexican and global gourmet menus in its complimentary dining venues (plus the exquisite creations of celebrity chef Edgar Nunez at María Dolores® if you fancy treating yourself).

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located within the exclusive Playa Mujeres complex. Transfer time from Cancun Airport: 30 minutes.

Hotel information

593 suites, dressed with avant-garde style furniture and Total-Rest Beds®. All with air-conditioning, smart TV, stocked mini-bar with water, sodas, beer and juice (refilled daily) digital alarm clock and USB ports, safe, 1 king-size bed, or 2 queen-size beds, sleeping maximum 3 adults. Every suite has a large bath, double sinks, a rain style shower and bathrobes. 

Junior Suites enjoy views of the ocean or golf course.


All Inclusive of: 13 restaurants, 13 bars and 2 coffee shops; culinary and entertainment experiences; art workshops; night life activities; signature upscale mini-bar; non-motorised water activities; Technogym equipment; free high-speed WiFi; 24-hour in-room dining; vitality programme.

Junior Suites Ocean View look out to the sea from a private balcony, have a generous working space and fine dining facilities.

Junior Suites Swim Out are spacious rooms that offer direct pool access to a semi-private swimming lane lane from a terrace.

Rooftop Suites are also available, with a private rooftop terrace which features a plunge pool, shower, half bath and a pergola bed.

For the ultimate upgrade experience, INSPIRA Suites offer exclusive benefits and personalised service for that real 'wow' factor. Treat yourself to:

- Personalised check-in and checkout with a welcome cocktail

- Early check-in before 12:00pm*

- INSPIRA Lounge exclusive access to enjoy gourmet snacks, coffee and top-shelf beverages

- INSPIRA Beach, an exclusive section on the beach with towel service and a menu of suncreams and bronzers

- INSPIRA Pool, exclusive daytime access to infinity pool at El Cielo Sky Bar with spectacular views

- INSPIRA Terrace, a private and relaxing rooftop area with bali beds and concierge services

- INSPIRA Concierge for special requests and assistance Tablet-on-demand for tech lovers*

- Deluxe Services and amenities in INSPIRA Suites

- Complimentary high-end services including your first dinner at Maria Dolores** is complimentary. Free hydro-therapy sessions at NUUP Spa. Free Green-Free at Playa Mujeres golf club**. Personalised butler service for all INSPIRA Suite categories

-Access to the MERA Business Lounge (At Cancun Airport) and more. 

This service is applicable to all INSPIRA Suite guests.

13 restaurants; Mercado 19 (International and Mexican buffet restaurant, serving buffet breakfast and à la carte dinner). El Suspiro (International cuisine, à la carte all day dining). Takeshi (contemporary Asian cuisine, à la carte dinner). Cilento (Italian cuisine, à la carte lunch and dinner). Los Abrazos (steakhouse and grill, à la carte dinner). Limón Y Sal (gourmet snacks, à la carte lunch). Alba (healthy à la carte breakfast and dinner). Bikini Azul (gourmet snacks and à la carte dinner). Kopai (Japanese sushi à la carte dinner). La Consentida (Mexican flavours open for a buffet breakfast or dinner). Cala di luna (authentic Mediterranean cuisine, à la carte lunch and dinner). María Dolores* (by Edgar Nunez; contemporary Mexican cuisine). Choice of bars including 4 swim-up bars. 24-hour suite service. 


Exclusive bars for Inspira guests: Inspira Rooftop, Inspira Oceanfront Swim-Up Bar, and Inspira Lounge.

Activity programme, happenings and events during the day and night.

Pool. Extensive activity schedule, and activities including cuisine workshops, cocktail making and flower art. Evening entertainment. Non-motorised water sports. Exclusive rooftop infinity pool for Inspira guests. Atelier App. Complimentary WiFi in all rooms and common areas.

Complimentary WiFi in all rooms and common areas throughout the resort. Valet parking. Car rental*. Atelier App. 

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $3.72 USD per room, per night (payable locally, subject to change).

* Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5209)
  • Very good (394)
  • Average (170)
  • Poor (68)
  • Terrible (106)
Image of the Tripadvisor rating Fabulous!

Jan 20, 2025 NairobiKhan Nairobi

What do you look for in a resort? - An outstanding beach? CHECK! Warm Caribbean waters, clean powdery sand with virtually no rocks, ample free beachfront beds, nil plastic waste washing up, virtually no weeds, and plenty of sunshine. - Fine dining? CHECK! Over a dozen different and varied restaurants… not to mention additional excellent coffee… Read more
What do you look for in a resort? - An outstanding beach? CHECK! Warm Caribbean waters, clean powdery sand with virtually no rocks, ample free beachfront beds, nil plastic waste washing up, virtually no weeds, and plenty of sunshine. - Fine dining? CHECK! Over a dozen different and varied restaurants… not to mention additional excellent coffee shops and lively bars dotted strategically all over the resort - Excellent service? CHECK! I have not had better, more attentive service, all round, from booking staff and butlers, to waiters and even cleaners and maintenance staff - everyone was very friendly, helpful and attentive, always seeking to make our experience the best - Activities? CHECK! Great selection of activities with enthusiastic, motivated staff. Don’t miss the Karaoke night – my absolute favorite! - Spacious rooms? CHECK! Whether you take the normal rooms, or the swim out suites, or splash out for an exquisite duplex roof-top suite with it’s own oh-so-warm hot-tub overlooking the golf course and the Caribbean sea. Atelier Playa Mujeres is the best all-inclusive resort I have been to (speaking as one who has been to many, in many different parts of the word)… With such fantastic service, it is difficult to pick out those that deserve a special mention, but I would be remiss if I did not give a specific shout-out to Eduardo, managing the beachfront beds, Angel at the Los Abrazos steakhouse, and Manuel at Kopai, the Japanese restaurant. You were all just fabulous! With so much to see and visit around the world, I am usually reluctant to go back to the same place again. Atelier Playa Mujeres, I would visit, over and over again without hesitation. Thank you for the fantastic experience! Read less
Image of the Tripadvisor rating Best solo experience

Jan 19, 2025 c0bi88

Wonderful stay. I went for my birthday by myself. We went to the spa- Ask for Alma at the spa. Ask to be seated where Esteban works at mercado 19. He treated me well. The hotel smelled so good I bought the fragrance! Check out Arturo at the gym. His spin class was to die for... Literally. I overheard someone say it was the hardest spin class she'd… Read more
Wonderful stay. I went for my birthday by myself. We went to the spa- Ask for Alma at the spa. Ask to be seated where Esteban works at mercado 19. He treated me well. The hotel smelled so good I bought the fragrance! Check out Arturo at the gym. His spin class was to die for... Literally. I overheard someone say it was the hardest spin class she'd ever done. The food was good at the restaurants I went to. I couldn't get to everyone. The beach was beautiful. You gotta reserve a spot early which is very annoying Read less
Image of the Tripadvisor rating Excellent resort

Jan 19, 2025 Karen A

The resort is exceptional. Beautiful and clean facilities and rooms. Our butlers Brandon and Pingting were excellent! They went above and beyond to ensure we had everything we needed from handling our dinner and spa reservations, replacing items for our room and just to check in. They were truly professional and kind. The resort offers daily… Read more
The resort is exceptional. Beautiful and clean facilities and rooms. Our butlers Brandon and Pingting were excellent! They went above and beyond to ensure we had everything we needed from handling our dinner and spa reservations, replacing items for our room and just to check in. They were truly professional and kind. The resort offers daily activities and I took advantage of the salsa lessons which were so much fun! We dined at Maria Dolores which is a 5-star experience on its own. Roman was our waiter and provided amazing service. He was friendly and attentive. I can honestly say I enjoyed every meal I had at the resort and appreciate the variety of restaurants available. Everyone from the wait staff, housekeeping, room service, concierge, etc was outstanding and made my stay here a 5/5 experience. Highly recommend Atelier Playa Mujeres and looking forward to my next stay! Read less
Image of the Tripadvisor rating Pool Service

Jan 19, 2025 W8706INnicoled

Raphael (concierge) and Julio (by the pool) are absolutely great and attentive. We hung out by the inspira pool two days in a row because of them. They took our orders swiftly, made recommendations for other parts of the hotel to visit, and were all around just a pleasure to be around. Really great service!
Image of the Tripadvisor rating Great visit, beautiful hotel.

Jan 19, 2025 jenthrasher Indianapolis, Indiana

We came to Atelier for a business trip through the convention center. It is truly a beautiful hotel. The food has been wonderful at most of the restaurants, especially Mercado 19 for breakfast. Handmade tortillas in the morning. Transferred to an Inspira room the last night . Domingo y Alejandro where are butlers and they were very thorough.… Read more
We came to Atelier for a business trip through the convention center. It is truly a beautiful hotel. The food has been wonderful at most of the restaurants, especially Mercado 19 for breakfast. Handmade tortillas in the morning. Transferred to an Inspira room the last night . Domingo y Alejandro where are butlers and they were very thorough. They made our dinner reservations, but our luggage taken care of Cynthia activities and make sure we were taken care of. I think this resort is a good mix of relaxing and having activities. Read less