Atelier Playa Mujeres

Playa Mujeres, Mexico

Star rating

The hotel

All-inclusive. All-suite. All adults. This is the all-time luxury escape in Mexico. Atelier actually means 'made for you' and this is certainly shown at this resort. Seamlessly sweeping into the sands of Playa Mujeres, and the curacao-blue waters which wash it, this sparkling hotel has upped the all-inclusive ante with its ATELIER Artist Service®, including extras like a pillow menu, daily re-stocked bar, pool concierge, and 24-hour in-suite dining. Showcasing the region’s art, culture, and natural beauty, it’s also been designed to provide the ultimate in indulgences, with semi-sunken sun loungers, four-poster daybeds, and a mix of Mexican and global gourmet menus in its complimentary dining venues (plus the exquisite creations of celebrity chef Edgar Nunez at María Dolores® if you fancy treating yourself).

Amenities

  • Honeymoon
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located within the exclusive Playa Mujeres complex. Transfer time from Cancun Airport: Approximately 1 hour.

Hotel information

593 suites across 2 towers, dressed with avant-garde style furniture and Total-Rest Beds®. All with air-conditioning, smart TV, stocked mini-bar with water, sodas, beer and juice (refilled daily) digital alarm clock and USB ports, safe, 1 king-size bed, or 2 queen-size beds, sleeping maximum 3 adults. Every suite has a large bath, double sinks, a rain style shower and bathrobes. Junior Suites enjoy views of the ocean or golf course.


All Inclusive of: 13 restaurants, 13 bars and 2 coffee shops; culinary and entertainment experiences; art workshops; night life activities; signature upscale mini-bar; non-motorised water activities; Technogym equipment; free high-speed WiFi; 24-hour in-room dining; vitality programme.

Room upgrades

Junior Suites Ocean View look out to the sea from a private balcony, have a generous working space and fine dining facilities.

Junior Suites Swim Out are spacious rooms that offer direct pool access to a semi-private swimming lane lane from a terrace.

Rooftop Suites are also available, with a private rooftop terrace which features a plunge pool, shower, half bath and a pergola bed.

For the ultimate upgrade experience, INSPIRA Suites offer exclusive benefits and personalised service for that real 'wow' factor. Treat yourself to:

- Personalised check-in and checkout with a welcome cocktail

- Early check-in before 12:00pm*

- INSPIRA Lounge exclusive access to enjoy gourmet snacks, coffee and top-shelf beverages

- INSPIRA Beach, an exclusive section on the beach with towel service and a menu of suncreams and bronzers

- INSPIRA Pool, exclusive daytime access to infinity pool at El Cielo Sky Bar with spectacular views

- INSPIRA Terrace, a private and relaxing rooftop area with bali beds and concierge services

- INSPIRA Concierge for special requests and assistance Tablet-on-demand for tech lovers*

- Deluxe Services and amenities in INSPIRA Suites

- Complimentary high-end services including your first dinner at Maria Dolores** is complimentary. Free hydro-therapy sessions at NUUP Spa. Free Green-Free at Playa Mujeres golf club**. Personalised butler service for all INSPIRA Suite categories

- Access to the MERA Business Lounge (At Cancun Airport) and more.

This service is applicable to all INSPIRA Suite guests.

13 restaurants; Mercado 19 (International and Mexican buffet restaurant, serving buffet breakfast and à la carte dinner). El Suspiro (International cuisine, à la carte all day dining). Takeshi (contemporary Asian cuisine, à la carte dinner). Cilento (Italian cuisine, à la carte lunch and dinner). Los Abrazos (steakhouse and grill, à la carte dinner). Limón Y Sal (gourmet snacks, à la carte lunch). Alba (healthy à la carte breakfast and dinner). Bikini Azul (gourmet snacks and à la carte dinner). Kopai (Japanese sushi à la carte dinner). La Consentida (Mexican flavours open for a buffet breakfast or dinner). Cala di luna (authentic Mediterranean cuisine, à la carte lunch and dinner). María Dolores* (by Edgar Nunez; contemporary Mexican cuisine). Choice of bars including 4 swim-up bars. 24-hour suite service. 


Exclusive bars for Inspira guests: Inspira Rooftop, Inspira Oceanfront Swim-Up Bar, and Inspira Lounge.

Activity programme, happenings and events during the day and night.

Pool. Extensive activity schedule, and activities including cuisine workshops, cocktail making and flower art. Gym. Evening entertainment. Non-motorised water sports. Exclusive rooftop infinity pool for Inspira guests. Atelier App. Complimentary WiFi in all rooms and common areas.

Complimentary WiFi in all rooms and common areas throughout the resort. Valet parking. Car rental*. Atelier App. 

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $2 USD per person, per night (payable locally, subject to change).

* Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5512)
  • Very good (413)
  • Average (175)
  • Poor (69)
  • Terrible (112)
Image of the Tripadvisor rating Highly recommend Atelier Playa Mujeres for an unforgettable vacation experience.

May 20, 2025 A H

We had an amazing time at the breathtaking Atelier Playa Mujeres resort in Cancun, Mexico, from March 14th to 18th. My husband and I are Inspira members and this was my first time returning since buying my membership. I was excited to return for a special family getaway with my mom and niece to celebrate her 21st birthday. The resort exceeded our… Read more
We had an amazing time at the breathtaking Atelier Playa Mujeres resort in Cancun, Mexico, from March 14th to 18th. My husband and I are Inspira members and this was my first time returning since buying my membership. I was excited to return for a special family getaway with my mom and niece to celebrate her 21st birthday. The resort exceeded our expectations in every way, even better than the first time. The service was exceptional before we even arrived. Perla Treviño, our Club Concierge, reached out over a week before our trip to begin preparations and tend to special requests. Perla also met with us onsite to ensure everything was perfect. She was delightful. Our Butler, Rodolfo, was available three days prior to our arrival. Rodolfo was attentive, answering questions, making reservations and taking care of every detail before we even arrived. During our stay, Cristal took excellent care of us. She went above and beyond to make our vacation truly unforgettable. Cristal provided exceptional service. Both Rodolfo and Cristal were consummate professionals and lovely people. We also received outstanding service and warmth from Giselle at El Cielo Bar, Don Fernando Lobby Bar, Emmanuel at El Cielo Pool, and Ismail at the Inspira beach area. I was surprised that they remembered me from my previous visit a year and a half before! I was also happy to see everyone still working at the hotel. It gave me confidence that employees are well treated at Atelier Playa Mujeres. The waitstaff at Mercado 19 went out of their way to celebrate my niece's birthday. (Apologies that I forget the names but, it was the group who work in Mercado 19 in the morning and then move to Cilento to serve lunch until 3pm). One of the highlights of our trip was meeting Chef Edgar Núñez, the culinary genius behind the Michelin-recommended restaurant María Dolores. We just happened to be at the restaurant the same time as him. He was busy speaking with the hotel owners. However, when our waiter asked if we could meet, Chef Edgar came over to chat. Chef Edgar was open and genuine. We learned about him and his other restaurants. Chef Edgar made us feel comfortable and like he had unlimited time to spend with us. Gina Marraro, our dedicated sales rep has been phenomenal. Gina has kept regular contact with us, throughout the year, since we purchased our membership. Always answering questions promptly and with a beautiful smile. The food was incredible, the hotel was luxurious, and the service was impeccable. We had an amazing time and can't wait to return. Highly recommend Atelier Playa Mujeres for an unforgettable vacation experience. We were treated like royalty from start to finish! Read less
Image of the Tripadvisor rating Another Amazing Atelier Vacation

May 20, 2025 U4797BHginab

Atelier Playa Mujeres is one of my favorite all-inclusive resorts in Mexico! I love every time I get to return “home” to this amazing property. I always book my trips through Kayla at Dream Makers Vacation Services. They are professional, provide great service, and are knowledgeable about all kinds of different resorts. This was my 3rd time… Read more
Atelier Playa Mujeres is one of my favorite all-inclusive resorts in Mexico! I love every time I get to return “home” to this amazing property. I always book my trips through Kayla at Dream Makers Vacation Services. They are professional, provide great service, and are knowledgeable about all kinds of different resorts. This was my 3rd time staying at Atelier and it never disappoints. I traveled with my sister and we stayed in an Inspira Junior Suite Swim Out Double room. We’ve stayed in this type of room before and I love the extras that come with the Inspira service. We had a bar cart in our room stocked with snacks, liquors, and wine. We got to pick a pillow scent at the private check-in. The Inspira categories also offer two pools that only Inspira guests can use- the one being my favorite, the infinity rooftop pool. The view and service up at this pool is amazing! Rojas took great care of us each day we were up there. He would set up our lounger, come around & clean our sunglasses, offered facial spray, and more. He was awesome. Elizabeth was also so great with her quick & attentive service. We also enjoyed the relaxing pool during our stay. We didn’t go to the main activity pool at all but walked past it and although it was busier than the other pools, it still didn’t feel overcrowded. My favorite thing that Atelier offers is the wine & charcuterie out on the terrace. It’s great to stop by if you have a late dinner reservation and sit & enjoy. I think the food at Atelier is some of the best I’ve had at an all-inclusive. We had lunch at both the Bikini Azul and up at the infinity pool. Both were delicious. For dinner, we went to the Asian restaurant and the Italian. Both meals we had were great- especially the pasta made directly in a giant cheese wheel! The service at Atelier is also superior compared to other resorts. Everyone is so helpful and pleasant and all the employees made our stay so much better! We loved our butlers Yatzy and Yamin. They were so attentive and came to find us in the pool to make sure everything was going well. Overall, Atelier is still ranked as a top spot of mine to go and I can’t to book my next stay! Read less
Image of the Tripadvisor rating Always a Favorite!

May 20, 2025 Kaseywithak6

This is now my third trip to Atelier (there is a reason I keep going back!). I booked my trip through Dream Makers Vacation Services and Kayla expertly handled all of my travel needs. Atelier continues to be one of my favorite resorts. The art and atmosphere is eye catching, the food and drinks are superb (especially Cilento restaurant), the… Read more
This is now my third trip to Atelier (there is a reason I keep going back!). I booked my trip through Dream Makers Vacation Services and Kayla expertly handled all of my travel needs. Atelier continues to be one of my favorite resorts. The art and atmosphere is eye catching, the food and drinks are superb (especially Cilento restaurant), the service is phenomenal (Rojas was a gem!!!) and the selection of pools is a plus. The swim out pool from the room was a bonus. I always enjoy the wine and charcuterie tastings that the resort offers and the nighttime entertainment. I can't wait to return in the future! Read less
Image of the Tripadvisor rating Great getaway!

May 20, 2025 Peter B

Really nice adults only place for a getaway trip. Great resturaunts, rooms with swim out pools and ocean views are available. The staff is very attentative. Roger at the Limon y Sal pool restaurant is an excellent waiter.. Leave him a nice tip!.
Image of the Tripadvisor rating Outstanding service

May 19, 2025 Grant R

Amazing service, especially Edgar from Takeshi and Luis from Mercado 19/Bikini Azul. Both extremely friendly, cheerful, and energetic. Made us smile whenever we sat down and suggested food options plus experiences to go on. Resort is obviously beautiful but the workers make it a top notch experience.