Dreams Riviera Cancun Resort & Spa

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Dreams Riviera Cancun Resort & Spa | Puerto Morelos, Mexico | Virgin Atlantic Holidays

Puerto Morelos, Mexico

4 stars

Not just a holiday resort, Dreams Riviera Cancun Resort & Spa is more of an enchanting wonderland where families, couples, singles and friends can enjoy Unlimited-Luxury® with everything included! Located in the small town of Puerto Morelos, situated between Cancun and Playa del Carmen, the family friendly paradise is surrounded by large sun-dappled swimming pools, lush tropical gardens and, of course, a fabulous palm-filled beach - you’ll be forgiven for thinking you’ve landed in paradise! The kids will love their very own Explorer’s Club with daily activities based around nature, science and exploration. Hunting for hidden treasure is on the agenda, sandcastle competitions and even movies in the moonlight! Whilst the kids are busy, parents can relax by the ocean perhaps or head to Dreams Spa for some well-deserved pampering. A choice of nine restaurants means you’re spoilt for choice with Italian, French, Pan-Asian and Mexican cuisine to tempt you. After dinner, unwind in one of six friendly bars and lounges before enjoying a lavish live show perhaps or dancing the night away in the sophisticated surrounds of Desires Music Lounge.

Amenities

Golf
Scuba Diving
Snorkelling
Babysitting service
Kids Club
Families
Honeymoon
Wedding
Bar
Evening Entertainment
Internet Access
Laundry Service
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Beachfront location

Explore the local area

Overlooking a beautiful stretch of ocean in the small town of Puerto Morelos, 30 minutes from Cancun, Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Transfer time from airport: 20 minutes.

Hotel Information

Room Information
Room Upgrade Information

486 octagonal shaped rooms and suites. All with air-conditioning, terrace or balcony, indoor jetted aromatherapy whirlpool bathtub and separate shower, double vanity, marble floors, concierge service in lobby, large LED TV, telephone, WiFi access, mini-bar (refreshed daily with beer, juices, soft drinks and bottled water), 24-hour room service, tea/coffee maker, MP3 docking station alarm clock, safe, hairdryer, bathrobes, slippers, and iron and ironing board.

Premium Deluxe Tropical and Garden View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked mini-bar with water, soft drinks and beer. 24-hour room service is also included. WiFi. All activities and entertainment above unless otherwise stated. Concierge service. Pool and beach waiter service. No wristbands required.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Hotel details

Dining

9 reservation-free restaurants: Portofino (Italian and Mediterranean cuisine),Bordeaux (Adults only, French), Himitsu (Pan-Asian), El Patio (Mexican), Oceana (poolside restaurant serving seafood cuisine), Seaside Grill (grilled favourites, open for lunch and dinner, plus breakfast for Preferred Club guests only), World Café (international buffet), Coco Café (coffee and snack bar) and Barefoot Grill (casual beachside fare). Enjoy themed buffet dinner nights around the pool area twice a week (when weather permits). 6 bars. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at companion properties (terms and conditions apply).

Fun and Games

3 swimming pools, including 1 infinity pool (adults only) and a kids' pool with a small splash park and slides. 2 outdoor whirlpools. Poolside cabanas*. Fitness centre. Dreams Spa* with new PAZ Spa treatment rooms. Water sports including snorkelling, Hobie cats, catamarans, diving* and ocean kayaking. Dive clinic*. Euro-bungee. Water and land aerobics. Ping-pong. Water polo. Wine and tequila tasting. Explorer’s kids' club (3-12 years old) with a splash fountain, a weekly camping adventure on the beach and a new baby play room. Football. Table games. Outdoor climbing wall. Yoga. Beach volleyball. Arts and crafts activities. Beach Olympics. Video games. Cooking, cocktail, dance and Spanish lessons. Bocce ball and billiards. Fishing*. Discounted green fees at a nearby golf course (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change).

Entertainment

Daily activities schedule. Spectacular live music and shows including comedians, illusionism and juggling and fire shows. Films on the beach. Desires Music Lounge. Beach Deck hosting private cocktail-receptions and dinners. New Chef's Garden, with freshly grown herbs and vegetables, executive chef Jose Santos hosts cooking classes and wine tasting* followed by a garden feast three times a week. Weekly beach parties and Mexican Bingo.

Handy Stuff

24-hour room service. Concierge service. Babysitting service*. Laundry/dry cleaning service*. Complimentary WiFi access. On-site shopping*.

Minimum Stay

4 nights 23 Dec–31 Dec.

Resort Fees

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

Additional Information

* Denotes local charge.

Please note: no reservations need to be made for any of the restaurants.

Please note: guests do not have to wear wristbands.

Please note: interconnecting rooms are available on request and carry a local charge (subject to availability on arrival).

Trip advisor rating

4.4/5

13,658 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

65%

Very Good

20%

Average

Poor

Terrible

“Roberto Tops All”

Sep 21, 2025Sharon F

Bordeaux Le Petit chef projector was broken but we had the meal. It was amazing. Roberto is absolutely the best of servers, and his assistant, Eduardo, was superb also. Superior food and incredible service make for a wonderful dining experience.

“Near poolside server—Israel Barrios”

Sep 21, 2025SHANDRA J

We had the best time on our trip. Our poolside server Israel Barrios was so attentive, remembered who we were and took care of our family the entire week were there. We can’t wait to come back! Thanks again, Israel you were awesome.

“Family Vacation”

Sep 20, 2025KPFolk

We traveled as a family of 4. We booked a double plunge pool suite. It was our first time booking a room with our own pool. Our two littles loved it. They were in it everyday. The room was very roomy. It had a large shower and big jacuzzi tub, my tall 6'4 husband enjoyed it. Double sinks and plenty of room. There is a closet, no dresser to store clothes. We lived out of our suitcases. Not a big deal for us. Just FYI. They kids enjoyed the kid's pool and the main pool. The main pool was warm during peak hit. We tend to head back to the pool in our room at that point as our it's cooler. The pool suites and room facing the garden are nice and quiet. The food at the buffet was standard nothing spectacular but we found stuff to eat. The a la cart restaurants were okay, our favorite was the French resturant. Which is adults only. Our second favorite was the Mediterranean. This resort is the smallest one we have gone to compared to Xcaret and Baha Principe Akumal. The staff were friendly. The resort was well kept. The beach was alright, there are some rocky points in the water. This resort did alot of weddings. There were atleast 2 day when we were there. The gym is small. For the kids club, it's a drop them off only situation. You can't go in there with them. Outside the kid's pool, there isn't much for little kids to do. They have certain times/ days were they have activities but not much. Our kids were fine with the pool at our room. We did a day trip to peurto morelos. We took an Uber and it was a short drive there. $5CAD. We got gelato, spent time at the beach and grabbed some snacks from the grocery store. Since the resort snacks were ridiculous. $20Usd for a bag of chips. Lol. It was a nice slow trip for us. We usually are out and about on excursions. If you have any question, let me know. **Only thing we wished was better was the buffet food options.

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Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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