Not just a holiday resort, Dreams Riviera Cancun Resort & Spa is more of an enchanting wonderland where families, couples, singles and friends can enjoy Unlimited-Luxury® with everything included! Located in the small town of Puerto Morelos, situated between Cancun and Playa del Carmen, the family friendly paradise is surrounded by large sun-dappled swimming pools, lush tropical gardens and, of course, a fabulous palm-filled beach - you’ll be forgiven for thinking you’ve landed in paradise! The kids will love their very own Explorer’s Club with daily activities based around nature, science and exploration. Hunting for hidden treasure is on the agenda, sandcastle competitions and even movies in the moonlight! Whilst the kids are busy, parents can relax by the ocean perhaps or head to Dreams Spa for some well-deserved pampering. A choice of nine restaurants means you’re spoilt for choice with Italian, French, Pan-Asian and Mexican cuisine to tempt you. After dinner, unwind in one of six friendly bars and lounges before enjoying a lavish live show perhaps or dancing the night away in the sophisticated surrounds of Desires Music Lounge.
Amenities
Golf
Scuba Diving
Snorkelling
Babysitting service
Kids Club
Families
Honeymoon
Wedding
Bar
Evening Entertainment
Internet Access
Laundry Service
Where is it
Overlooking a beautiful stretch of ocean in the small town of Puerto Morelos, 30 minutes from Cancun, Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Transfer time from airport: 20 minutes.
Hotel information
486 octagonal shaped rooms and suites. All with air-conditioning, terrace or balcony, indoor jetted aromatherapy whirlpool bathtub and separate shower, double vanity, marble floors, concierge service in lobby, large LED TV, telephone, WiFi access, mini-bar (refreshed daily with beer, juices, soft drinks and bottled water), 24-hour room service, tea/coffee maker, MP3 docking station alarm clock, safe, hairdryer, bathrobes, slippers, and iron and ironing board.
Premium Deluxe Tropical and Garden View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked mini-bar with water, soft drinks and beer. 24-hour room service is also included. WiFi. All activities and entertainment above unless otherwise stated. Concierge service. Pool and beach waiter service. No wristbands required.
Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).
Premium Deluxe Ocean View Rooms with indoor whirlpool and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
Premium Deluxe with Plunge Pool Rooms, also featuring an indoor whirlpool, garden views and either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
Preferred Club Ocean View Rooms with outside whirlpool on the terrace, upgraded amenities and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
Preferred Club Ocean View and Pool Front Rooms with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
Preferred Club with Plunge Pool Rooms with garden views, their own private pool as well as an outside whirlpool on the terrace, upgraded amenities and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
Preferred Club Ocean Front Honeymoon Suites with outside whirlpool on the terrace, upgraded amenities and 1 king-size bed, sleeping maximum 2 adults.
Preferred Club Ocean Front Master Suites with outside whirlpool on the terrace, upgraded amenities, 1 king-size bed and sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.
Preferred Club Ocean Front Governor Suites with outside whirlpool on the terrace, upgraded amenities, 1 king-size bed and sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.
Preferred Club Ocean Front Presidential Rooms with outside whirlpool on the terrace, upgraded amenities, 1 king-size bed and sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.
Preferred Club Privileges:
Experience the highest level of luxury and personal service in the Preferred Club at Dreams Riviera Cancun Resort & Spa. Enjoy an upgraded room or suite, access to a private lounge, special concierge service and other enhanced amenities.
Personalised check-in and check-out with concierge service
Complimentary access to hydrotherapy spa once during stay
Private beach section with waiter service
Preferred status and amenities
Access to private lounge
Complimentary computer access in private lounge
Upgraded mini-bar service
Pillow menu
Upgraded luxury bath amenities
Daily à la carte breakfast at Seaside Grill
Access to private lounge which offers daily continental breakfast, afternoon hot and cold d'oeuvres, exquisite desserts and fine liquors.
Complimentary newspaper in suite daily (English and Spanish)
New complimentary beach beds
Priority on reserving Chef's Garden cooking classes and wine tasting
9 reservation-free restaurants: Portofino (Italian and Mediterranean cuisine),Bordeaux (Adults only, French), Himitsu (Pan-Asian), El Patio (Mexican), Oceana (poolside restaurant serving seafood cuisine), Seaside Grill (grilled favourites, open for lunch and dinner, plus breakfast for Preferred Club guests only), World Café (international buffet), Coco Café (coffee and snack bar) and Barefoot Grill (casual beachside fare). Enjoy themed buffet dinner nights around the pool area twice a week (when weather permits). 6 bars. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at companion properties (terms and conditions apply).
Daily activities schedule. Spectacular live music and shows including comedians, illusionism and juggling and fire shows. Films on the beach. Desires Music Lounge. Beach Deck hosting private cocktail-receptions and dinners. New Chef's Garden, with freshly grown herbs and vegetables, executive chef Jose Santos hosts cooking classes and wine tasting* followed by a garden feast three times a week. Weekly beach parties and Mexican Bingo.
3 swimming pools, including 1 infinity pool (adults only) and a kids' pool with a small splash park and slides. 2 outdoor whirlpools. Poolside cabanas*. Fitness centre. Dreams Spa* with new PAZ Spa treatment rooms. Water sports including snorkelling, Hobie cats, catamarans, diving* and ocean kayaking. Dive clinic*. Euro-bungee. Water and land aerobics. Ping-pong. Water polo. Wine and tequila tasting. Explorer’s kids' club (3-12 years old) with a splash fountain, a weekly camping adventure on the beach and a new baby play room. Football. Table games. Outdoor climbing wall. Yoga. Beach volleyball. Arts and crafts activities. Beach Olympics. Video games. Cooking, cocktail, dance and Spanish lessons. Bocce ball and billiards. Fishing*. Discounted green fees at a nearby golf course (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change).
Please note: no reservations need to be made for any of the restaurants.
Please note: guests do not have to wear wristbands.
Please note: interconnecting rooms are available on request and carry a local charge (subject to availability on arrival).
Based on 13289 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (8669)
Very good (2693)
Average (1070)
Poor (467)
Terrible (390)
Great experience!
May 20, 2025Jacob L
Overall a great experience! The food was great, the atmosphere was great, and the workers were great. Alonso and Josue at the pool bar absolutely killed it during our stay and were so much fun! All the restaurants we went to were excellent with Himitsu definitely being our favorite. I could see the breakfast buffet getting old after an extended…
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Overall a great experience! The food was great, the atmosphere was great, and the workers were great. Alonso and Josue at the pool bar absolutely killed it during our stay and were so much fun! All the restaurants we went to were excellent with Himitsu definitely being our favorite. I could see the breakfast buffet getting old after an extended stay, but for the amount of time we were there (5 days) it was fine. The location was a short ride from the airport but far enough away from the Hotel Zone to where the beach wasn’t overcrowded. The infinity pool looking to the ocean was also a nice touch. 5/5 stars we will definitely be back!
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Great
May 20, 2025Jade Marie W
The hotel was beautiful. The service was fantastic and the staff couldn't do enough for you. The only things that we didn't like is all the pools are together so there is never any chance of getting any quiet relaxing time especially as there are big groups of people there for weddings and they can get quite excited and rowdy. Secondly there were…
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The hotel was beautiful. The service was fantastic and the staff couldn't do enough for you. The only things that we didn't like is all the pools are together so there is never any chance of getting any quiet relaxing time especially as there are big groups of people there for weddings and they can get quite excited and rowdy. Secondly there were at least 2 weddings in the resort every single day and meant there were parts of the hotel you couldn't use because of the weddings which was a little annoying. Also don't even attempt the steak house if there is a wedding on down the beach. That was the only time we weren't impressed with the service. We waited 45 minutes for our starters to come out.
Overall though we really had a fantastic time.
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What a Great Place
May 19, 2025MommaCarrollTarrytown, New York
We went to the Dream Riviera Cancun for a destination wedding and oh what a great time we had. When you first arrive they offer you champagne and tell you Welcome Home. No front desk, you sit and check in with one of their employees. After check in they give you a tour of the grounds so you know where everything is. Every single person who works…
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We went to the Dream Riviera Cancun for a destination wedding and oh what a great time we had. When you first arrive they offer you champagne and tell you Welcome Home. No front desk, you sit and check in with one of their employees. After check in they give you a tour of the grounds so you know where everything is. Every single person who works there is so well trained and friendly, Plenty of choices of places to eat but my favorite was the French Restaurant. The wedding was so well done from the ceremony on the beach, to cocktails on the rooftop terrace to the ceremony on the boardwalk, truly exceptional.
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Awesome
May 18, 2025william p
Great service and Manuel was awesome took great care of me and my wife ! He worked so hard for everyone ! Place was beautiful and rooms were perfect. Food was great VIP service was perfect , everyone at resort was very helpful and took pride in their work
The staff is the best.
May 18, 2025purplemaureenPA
The property was beautiful.Very clean and environmentally friendly. But the best thing was the staff. Everyone was friendly and would go out of their way to help. The names of some of the most helpful & friendly were: Alfredo one of the door men, Alonso at the preferred club, Blanca at the preferred club, and Andrea at the gift shop, and Hector.…
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The property was beautiful.Very clean and environmentally friendly. But the best thing was the staff. Everyone was friendly and would go out of their way to help. The names of some of the most helpful & friendly were: Alfredo one of the door men, Alonso at the preferred club, Blanca at the preferred club, and Andrea at the gift shop, and Hector. The food was very good and you didn't need reservations for any of the restaurants! The property is easy to navigate. No need for golf carts to give you a ride just to get to dinner. We didn't have any difficulty finding chairs at the pool or beach. They would get pretty full by the afternoon but we could always find somewhere to sit. Our room was lovely & very clean. We had more amenities then we needed. There was a nice size balcony and a sauna tub on the balcony including one in the room as well. The only thing I think visitors should be aware of is that this resort performs numerous weddings and things get a little bit loud .
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Great experience!
