Haven Riviera Cancun Resort and Spa

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Haven Riviera Cancun Resort and Spa | Puerto Morelos, Mexico | Virgin Atlantic Holidays

Puerto Morelos, Mexico

5 stars

Situated just a short drive away from Cancun international airport is the stunning Haven Riviera Cancun Resort and Spa. This adult's only resort comes with all the world class amenities you'd expect from a 5 star hotel and has more activities than you could shake a stick at. Spend your days working up a sweat on the beach volleyball court before spending your evenings learning how to make your favourite cocktails. Dine in one of the five exquisite a la carte restaurants, all of which included in your stay might we add, before ending your evening with a tipple in one of the six bars. Alternatively, dance the night away in Cabaret, Haven Riviera's very own nightclub. This resort is perfect for couples simply looking to getaway or those looking to celebrate those special moments in life.

Amenities

Golf
Kayaking
Tennis
Yoga
Bar
Fitness Centre/Gym
Internet Access
Night Club
Restaurant
Safety Deposit Box
Spa
Swimming Pool

Explore the local area

Located on the beach between Cancun and Riviera Maya, just 20 minutes from the international airport.

Hotel Information

Room Information
Room Upgrade Information

435 suites across the resort, all have a contemporary design with modern furnishings. All suites include complimentary WiFi, daily stocked mini-bar and a Nespresso machine, in-room safe and a smart tv. Junior Suite Garden View rooms are spacious and feature a furnishes terraced or balcony for enjoying views of the gardens. Rooms have 1 king size bed and sleep a maximum of 2 adults.All Inclusive of: all meals and drinks in any of the; one market style restaurant, five a la carte restaurants, one coffee bar & pastry shop, three snack bars, six bars, three swim up bars and a daily stocked mini bar in your suite.

Hotel details

Resort Fees

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old), subject to change. The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of approximately $2 - $5 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

Fun and Games

5 swimming pools (2 are exclusively for Serenity guests). Spa*. Fitness centre/gym. Tennis court. Half basketball court. Beach volleyball. Table tennis. Yoga. Cooking class. Kayaking*. Paddle boards*. Complimentary green fees at the nearby Nick Price designed "El Tinto" Golf Club, a short 10-minute drive from the resort.

Entertainment

Cocktail tastings*. Cocktail classes*. Live DJ twice a week. Moons nightclub.

Additional Information

* Denotes local charge.

Trip advisor rating

4.6/5

8,174 reviews

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Excellent

77%

Very Good

13%

Average

Poor

Terrible

“The staff will go through your rooms looking for cash”

Sep 11, 2026Keith C

My family had 3 rooms at this resort and all of them had cash missing by the end of our trip. This cash was not out in the open but rather, it was at the bottom of luggage, or bags, inside locked hotel rooms. In one instance, with do not disturb signs posted as we did not want anyone inside the rooms. As our family spent most every day enjoying the pool, the staff took full advantage of our rooms being vacant. The resort did nothing about the theft citing their policy of not being responsible to lost or stolen items. Avoid this place or plan on bringing extra cash for the staff to steal.

“An Amazing Experience One I never forget”

Sep 10, 2026Toni-Ann S

Our stay at Haven Riviera Cancun was absolutely amazing from start to finish! The location was beautiful, the food was delicious, and the service was truly exceptional. Everything came together to make our stay relaxing, memorable, and incredibly special. A very special thank you to our wonderful butler, Enrique, who went above and beyond to make sure we were comfortable and well taken care of throughout our stay. His attentiveness, professionalism, kindness, and genuine care made such a difference in our experience. We truly appreciated everything he did for us. The entire Haven team made us feel welcomed and valued, and we couldn't have asked for a better experience. From the beautiful surroundings to the incredible service, every moment was one to remember. We absolutely loved our time at Haven Riviera Cancun and hope to return in the future! Until then, we left with wonderful memories and nothing but great things to say. Thank you, Enrique, and thank you to the entire Haven Riviera Cancun team for an unforgettable stay!

“Incredible.”

Sep 09, 2026Departure62081334531

Andrés, my waiter at the Japanese restaurant in the resort was incredible. Very polite and friendly. Took very good care of us. My favorite server at the resort.

ATOL protection for your entire holiday

Book with confidence knowing your holiday is financially protected

Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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