Haven Riviera Cancun Resort and Spa

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Puerto Morelos, Mexico

5 stars

Situated just a short drive away from Cancun international airport is the stunning Haven Riviera Cancun Resort and Spa. This adult's only resort comes with all the world class amenities you'd expect from a 5 star hotel and has more activities than you could shake a stick at. Spend your days working up a sweat on the beach volleyball court before spending your evenings learning how to make your favourite cocktails. Dine in one of the five exquisite a la carte restaurants, all of which included in your stay might we add, before ending your evening with a tipple in one of the six bars. Alternatively, dance the night away in Cabaret, Haven Riviera's very own nightclub. This resort is perfect for couples simply looking to getaway or those looking to celebrate those special moments in life.

Amenities

Golf
Kayaking
Tennis
Yoga
Bar
Fitness Centre/Gym
Internet Access
Night Club
Restaurant
Safety Deposit Box
Spa
Swimming Pool

Explore the local area

Located on the beach between Cancun and Riviera Maya, just 20 minutes from the international airport.

Hotel Information

Room Information
Room Upgrade Information

435 suites across the resort, all have a contemporary design with modern furnishings. All suites include complimentary WiFi, daily stocked mini-bar and a Nespresso machine, in-room safe and a smart tv. Junior Suite Garden View rooms are spacious and feature a furnishes terraced or balcony for enjoying views of the gardens. Rooms have 1 king size bed and sleep a maximum of 2 adults.All Inclusive of: all meals and drinks in any of the; one market style restaurant, five a la carte restaurants, one coffee bar & pastry shop, three snack bars, six bars, three swim up bars and a daily stocked mini bar in your suite.

Hotel details

Resort Fees

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old), subject to change. The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of approximately $2 - $5 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

Fun and Games

5 swimming pools (2 are exclusively for Serenity guests). Spa*. Fitness centre/gym. Tennis court. Half basketball court. Beach volleyball. Table tennis. Yoga. Cooking class. Kayaking*. Paddle boards*. Complimentary green fees at the nearby Nick Price designed "El Tinto" Golf Club, a short 10-minute drive from the resort.

Entertainment

Cocktail tastings*. Cocktail classes*. Live DJ twice a week. Moons nightclub.

Additional Information

* Denotes local charge.

Trip advisor rating

4.6/5

8,102 reviews

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Excellent

77%

Very Good

13%

Average

Poor

Terrible

“Thumbs Up to Haven Riviera Cancun”

Jul 30, 2026KateP354

Totally enjoyed our stay at Haven Riviera. Maybe because we were there early in the week, occupancy was considerably down…so plenty of pool chairs available and lots of staff to wait on us! We did a partial ocean view suite…third floor…perfect. The rooms, pools, restaurants, bars and nightly shows all just right for a quick late summer break.

“four star max”

Jul 29, 2026RocknRollStar

There are lots of good things about this hotel, but five star it isnt. We travelled here in May 26, group of 4 adults. Met with a frosty receptionist who must have been close to the end of her shift (other rceptionists we encountered were friendlier). She went through the process of telling us about the hotel, but wasnt in the mood for any questions. This is a large hotel, with two pools (non serenity), one being the livlier, and the other more chilled. Unfortunately, there was very little shade, and due to the heat was unbearable at times to be out in the sun. There were no tables and chais set aside in the shade (quieter pool) which meant that either you baked, ot stayed indoors, if you couldnt endure the sun. Most disappointing was the food. We were told that due to low occupancy, they had shut the evening buffet, so there was a la carte only which wasnt always the best. The sushi restaurant was our favourite, but the one time we used this, they were obviously very busy and the waitress was rushing us to order giving us insufficient time to browse the menu. The other notable thing about the hotel is the quality of drinks. All local brands, and the cocktails felt watered down. Not a bad hotel, but for what you pay, I exected more.

“Heaven in heaven”

Jul 28, 2026Tina C

All I can say this place is magical. Our first morning we sat on the patio and watched the sunrise I had never experienced anything like it before, we was in a swim out pool ocean view There is nothing they wouldn’t do for you from arriving to leaving me and my new husband was on our honeymoon, our butler nacho provided an excellent service from start to end. I could not praise him anymore. He pulled out all the stops to ensure our stay was excellent. The food in the restaurants was excellent The staff could not do enough for you. Nothing was a problem.We will be back to enjoy this resort again.

ATOL protection for your entire holiday

Book with confidence knowing your holiday is financially protected

Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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