Paraiso de la Bonita, Member of Royalton Reserve Collection

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Paraiso de la Bonita, Member of Royalton Reserve Collection | Puerto Morelos, Mexico | Virgin Atlantic Holidays

Puerto Morelos, Mexico

5 stars

This one’s for the grown-ups. Tucked between jungle green and turquoise sea, Paraiso de la Bonita is the kind of place you escape to when you want to switch off, slow down, and be spoiled senseless. Think barefoot luxury meets 5-star flair - and yes, there are cocktails on arrival. Set in the heart of Riviera Maya, just 20 minutes from Cancun airport, this Luxury Collection Resort by Marriott ticks every box for a top-tier, adults-only getaway. With just 100 beachfront suites, it’s intimate, indulgent, and wonderfully laid-back. Every suite comes with an ocean view, stroll down from your room and you’re on a private white-sand beach, with daybeds, waiters, and not a whiff of a kids’ club. This isn’t your buffet-by-numbers hotel either. We’re talking four à la carte restaurants with serious flavour clout – from Yucatán fine dining at K’uhul to wood-fired Latin American fare at Joya, and even a swanky Chinese spot called Qin Qin. And because you’re on holiday, there’s no such thing as too many margaritas – bars here go from coffee to cocktails without missing a beat. There’s yoga, tequila tastings, cooking classes and art walks, all included. Or do absolutely nothing and let the staff top up your sunscreen and bring you another guava mojito. Your holiday, your rules.

Amenities

Yoga
Anniversary and special occasions
Honeymoon
Bar
Evening Entertainment
Fitness Centre/Gym
Free Parking
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Beachfront location

Explore the local area

In Puerto Morelos, sitting between a mangrove reserve and the Caribbean Sea, offering a mix of natural beauty and coastal views. Transfer time from Cancun Airport: 20 minutes.

Hotel Information

Room Information
Room Upgrade Information

100 oceanfront suites. All with private balcony or terrace with ocean views and lounge seating, living room area and dining table, air-conditioning, smart TVs, WiFi, mini-bar (restocked daily), tea/coffee-making facilities and safe. Spa-like bathrooms with marble finishes, rain shower and deep soaking tub. Master Suite Ocean Front with 1 king-size bed, or 2 queen beds, sleeping maximum 4 adults.

All-inclusive includes: food, beverages and various resort amenities and activities.

Hotel details

Dining

4 restaurants: K’UHUL (Yucatan flavors, all-day dining), JOYA (Latin American charcoal–grill, lunch and dinner), CÔTÉ À COSTA (Mediterranean Fusion, dinner), QIN QIN (Asian Fusion dining, exclusive for Diamond Club guests). 2 bars and lounges: Buena Onda (daytime coffee/juice bar, evening cocktails) and Bonita piano bar plus 2 bars exclusive for Diamond Club guests.

Fun and Games

2 outdoor pools including a freshwater pool, and a saltwater pool. Beach access. Spa*. Fitness centre and daily wellness classes. Cooking classes, wine appreciation experiences and art walks.

Entertainment

Daily activities and entertainment including guitar, piano or saxophone and DJ sessions.

Handy Stuff

24/7 all-inclusive room service. Concierge service. Free parking and valet.

Resort Fees

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old), subject to change. The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of approximately $2 - $5 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

Additional Information

* denotes local charge.

Trip advisor rating

4.7/5

392 reviews

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Excellent

86%

Very Good

Average

Poor

Terrible

“Nice people, but not a true five-star experience”

Mar 21, 2026Jessica I

We recently stayed here and, while the team was genuinely kind and welcoming throughout, the overall experience didn’t meet the five-star standard the hotel positions itself as—especially compared to properties like the Edition or St. Regis. Service was inconsistent. At times it was warm and attentive, and at others it felt disorganized—room service took nearly two hours on one occasion, and coordinating anything in advance of our stay was surprisingly difficult, with no clear email contact. The food was another miss. Across multiple meals, it felt mid-tier at best and not reflective of a luxury property. Unfortunately, I also became quite ill after dining at one of the hotel’s restaurants, which put a real damper on the stay. While the staff was kind, there was no proactive follow-up or gesture, which felt like a missed opportunity given the situation. There were also a few operational quirks that didn’t make sense for a hotel at this level—for example, not being allowed to sit at the bar to eat even though dining was permitted just steps away, and a car service that was extremely rigid and inflexible with timing. The pools were okay - not bad but again not spectacular To be clear, this isn’t a place lacking in effort—the people were lovely and the spa staff and experience was fantastic, that was the highlight for sure. The rooms are nice and spacious. But the execution, consistency, and overall experience with the rest of the property didn’t align with what you expect at a true five-star property. With some refinements, it could get there, but if you are Bonvoy member do not expect this to be at the level of their other 5 star Bonvoy properties.

“Truly a Beautiful Paradise”

Mar 20, 2026Juan C

Phenomenal experience. From the property to the restaurants and bars but most Importantly, the staff and butler service went above and beyond. From our concierge Jolatl, our butlers Fernando and Vanz, to pool person Landy and restaurant staff Rosa, all were like family! Truly a beautiful paradise.

“Just what we were looking for - smaller, quiet and excellent!”

Mar 19, 2026Kathy D

Our 5th stay at a Royalton resort met all of our expectations. We were looking for a smaller, quiet, secluded resort to relax in. Truly a 5 star experience! The staff were exceptional - it was wonderful to find that the GM was Cesar Eslava who had been a manager at a previous Royalton stay. He made us feel like we were family, as did the rest of the staff. Our butlers, Fernando and Vanz made sure we had everything we needed and kept in easy contact with WhatsApp. Staff who made our stay extra special were bartender, Alberto, bellman, Kalhed, barista, Mely, and Diego who went out of his way to make a special coffee for us when Mely had a day off, restaurant staff, Catherine, Samanta, Manolo and especially Ricardo. We had a king bed suite on the third floor. There was plenty of room, the bed was very comfortable, linens were crisp and white, everything was super clean and lots of hot water for showers. Our deck looked out over the beach and the water - it was a spectacular view that we very much enjoyed. Resident parrot, Sophia, charmed everyone as did Cosmo, the resident peacock. The food was exceptional - fresh fruit and vegetables, quality menu selections. Highly recommend the beef tenderloin steak at K’Uhul and the rack of lamb at Cote de Costa, lobster at Qin Qin was delicious! No reservation required at 2 of the restaurants or the grill. No waiting in line to go to a restaurant. The pools were perfect - one quieter pool, a saltwater pool and a busier pool by the main part. There were various activities during our stay - cooking, coffee making and drink making classes, a traditional Mexican game night similar to bingo, entertainers around the pool during the day and we only saw one evening entertainment by the pool bar. The butlers were open to suggestions for more activities. There is a tennis court and a spa, but we didn’t use those services. There is a problem with sargassum (seaweed) at this time, but they are doing everything possible to keep it under control. If you are a beach person you will be disappointed as you can’t swim and have limited use of the beach area. At times the smell can be really yucky. It is a problem in most of this whole area of Mexico, usually not this early in the year. We found that the pool areas were very comfortable and it didn’t really affect us. We did manage to walk on the beach but felt very badly for the the managers trying to keep Mother Nature at bay. They had it mostly under control but no one was swimming in the area. Not sure if it is a problem every year or just at this time… We never left the resort during our week long stay - it had everything we were looking for - peaceful, calm atmosphere, excellent food and service. If you are looking for a peaceful, romantic retreat this is the place!

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Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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