Royalton Reserve Paraiso de la Bonita

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Royalton Reserve Paraiso de la Bonita | Puerto Morelos, Mexico | Virgin Atlantic Holidays

Puerto Morelos, Mexico

5 stars

This one’s for the grown-ups. Tucked between jungle green and turquoise sea, Royalton Reserve Paraíso de la Bonita is the kind of place you escape to when you want to switch off, slow down, and be spoiled senseless. Think barefoot luxury meets 5-star flair - and yes, there are cocktails on arrival. Set in the heart of Riviera Maya, just 20 minutes from Cancun airport, this Luxury Collection Resort by Marriott ticks every box for a top-tier, adults-only getaway. With just 100 beachfront suites, it’s intimate, indulgent, and wonderfully laid-back. Every suite comes with an ocean view, stroll down from your room and you’re on a private white-sand beach, with daybeds, waiters, and not a whiff of a kids’ club. This isn’t your buffet-by-numbers hotel either. We’re talking four à la carte restaurants with serious flavour clout – from Yucatán fine dining at K’uhul to wood-fired Latin American fare at Joya, and even a swanky Chinese spot called Qin Qin. And because you’re on holiday, there’s no such thing as too many margaritas – bars here go from coffee to cocktails without missing a beat. There’s yoga, tequila tastings, cooking classes and art walks, all included. Or do absolutely nothing and let the staff top up your sunscreen and bring you another guava mojito. Your holiday, your rules.

Amenities

Yoga
Anniversary and special occasions
Honeymoon
Bar
Evening Entertainment
Fitness Centre/Gym
Free Parking
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Beachfront location

Explore the local area

In Puerto Morelos, sitting between a mangrove reserve and the Caribbean Sea, offering a mix of natural beauty and coastal views. Transfer time from Cancun Airport: 20 minutes.

Hotel Information

Room Information
Room Upgrade Information

100 oceanfront suites. All with private balcony or terrace with ocean views and lounge seating, living room area and dining table, air-conditioning, smart TVs, WiFi, mini-bar (restocked daily), tea/coffee-making facilities and safe. Spa-like bathrooms with marble finishes, rain shower and deep soaking tub. Master Suite Ocean Front with 1 king-size bed, or 2 queen beds, sleeping maximum 4 adults.

All-inclusive includes: food, beverages and various resort amenities and activities.

Hotel details

Resort Fees

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old), subject to change. The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of approximately $2 - $5 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

Dining

4 restaurants: K’UHUL (Yucatan flavors, all-day dining), JOYA (Latin American charcoal–grill, lunch and dinner), CÔTÉ À COSTA (Mediterranean Fusion, dinner), QIN QIN (Asian Fusion dining, exclusive for Diamond Club guests). 2 bars and lounges: Buena Onda (daytime coffee/juice bar, evening cocktails) and Bonita piano bar plus 2 bars exclusive for Diamond Club guests.

Fun and Games

2 outdoor pools including a freshwater pool, and a saltwater pool. Beach access. Spa*. Fitness centre and daily wellness classes. Cooking classes, wine appreciation experiences and art walks.

Entertainment

Daily activities and entertainment including guitar, piano or saxophone and DJ sessions.

Handy Stuff

24/7 all-inclusive room service. Concierge service. Free parking and valet.

Additional Information

* denotes local charge.

Trip advisor rating

4.7/5

521 reviews

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Excellent

84%

Very Good

Average

Poor

Terrible

“This is not a 5 star resort-go someplace else”

Jun 03, 2026revc1234

This hotel is not a 5 star hotel, it is a 3 at best. The negative reviews on Marriot's website have been removed. The staff is inattentive and extremely slow. There is literally nothing to do at this resort and you are far from everything. The rooms are inconsistent and housekeeping isn't either. The food is decent and the drinks are watered down. But the main issue is that the management appeared to very helpful and even told me they would return my last night to be because we left a day early-they never refunded it. There were many guests that left early, some even left the first day they were there. If you want to truly get your money's worth and enjoy your vacation, pick a different resort.

“Horrible Management”

Jun 02, 2026Scott M

The staff and ambiance were excellent, but management was extremely disappointing. The Luxury Collection has long been one of our favorite hotel brands, which made this experience especially frustrating. After undergoing hair transplant surgery in Cancun, I checked into this hotel specifically to recover and rest and be kept cool. We paid for a room with a view, only to discover that the view was largely blocked by another building. The following day, the hotel moved us to a room with the advertised view, but the air conditioning was not working. Despite multiple calls and requests, the issue was never resolved. We repeatedly asked to speak with management, but no manager was willing to meet with us. By the next morning, the room temperature was approaching 90°F, making it impossible to stay comfortably, so we checked out. Since then, I have sent two emails, including one to the General Manager, and have received no response. While the staff we encountered were friendly and professional, the lack of management support and failure to address a serious maintenance issue make it impossible for me to recommend this hotel.

“Incredible Experience”

Jun 01, 2026bria s

The entire facility was beautiful and so relaxed. Arianna was so helpful, kind, and absolutely amazing

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Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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