Haven Riviera Cancun Resort and Spa

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Riviera Cancun, Mexico

5 stars

Situated just a short drive away from Cancun international airport is the stunning Haven Riviera Cancun Resort and Spa. This adult's only resort comes with all the world class amenities you'd expect from a 5 star hotel and has more activities than you could shake a stick at. Spend your days working up a sweat on the beach volleyball court before spending your evenings learning how to make your favourite cocktails. Dine in one of the five exquisite a la carte restaurants, all of which included in your stay might we add, before ending your evening with a tipple in one of the six bars. Alternatively, dance the night away in Cabaret, Haven Riviera's very own nightclub. This resort is perfect for couples simply looking to getaway or those looking to celebrate those special moments in life.

Amenities

Golf
Kayaking
Tennis
Yoga
Bar
Fitness Centre/Gym
Internet Access
Night Club
Restaurant
Safety Deposit Box
Spa
Swimming Pool

Explore the local area

Located on the beach between Cancun and Riviera Maya, just 20 minutes from the international airport.

Hotel Information

Room Information
Room Upgrade Information

435 suites across the resort, all have a contemporary design with modern furnishings. All suites include complimentary WiFi, daily stocked mini-bar and a Nespresso machine, in-room safe and a smart tv. Junior Suite Garden View rooms are spacious and feature a furnishes terraced or balcony for enjoying views of the gardens. Rooms have 1 king size bed and sleep a maximum of 2 adults.All Inclusive of: all meals and drinks in any of the; one market style restaurant, five a la carte restaurants, one coffee bar & pastry shop, three snack bars, six bars, three swim up bars and a daily stocked mini bar in your suite.

Hotel details

Fun and Games

5 swimming pools (2 are exclusively for Serenity guests). Spa*. Fitness centre/gym. Tennis court. Half basketball court. Beach volleyball. Table tennis. Yoga. Cooking class. Kayaking*. Paddle boards*. Complimentary green fees at the nearby Nick Price designed "El Tinto" Golf Club, a short 10-minute drive from the resort.

Entertainment

Cocktail tastings*. Cocktail classes*. Live DJ twice a week. Moons nightclub.

Resort Fees

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

Additional Information

* Denotes local charge.

Trip advisor rating

4.6/5

7,568 reviews

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Excellent

76%

Very Good

14%

Average

Poor

Terrible

“Haven Serenity Honeymoon”

Oct 28, 2025Kurt S

Could not have been more perfect. Highly recommend the Serenity package with a swim out room. Special shout outs… Manny, Butler - You were the best. Thanks for everything! Degner, Serenity pool concierge - Thank you so much for an amazing week. Pedro, Jose Luis, Carlos, Serenity pool bartenders - exceptional service. You really made our days remarkable. Will miss my guys! Hopefully see you again soon! Alan, Vistas bartender - great bartender. Maria, Serenity Lounge bartender - beautiful person, inside and out. Special lady. Servers - Ricardo (Olios), Leo (Tahini), Anahi (Vistas), Marina (Flavors). Jorge (Vora Mar) Alexander - Chef Jorge, Spa Flor, Maid Rosa, Serenity desk Remarkable people. Phenomenon at their jobs.

“Excellent hotel”

Oct 27, 2025Tania A

This was my second time staying at Haven Riviera Cancun, and I already can’t wait to return. The resort is absolutely beautiful — elegant design, relaxing atmosphere, and so many activities to enjoy throughout the day. What makes Haven truly stand out is the incredible staff. Enrique from the buffet is amazing — friendly, attentive, and always entertaining. Maria at the main lobby bar is a ray of sunshine, always smiling and welcoming. And Adrian from the Serenity Club makes the best drinks — a true artist behind the bar! One of the things I love most about this resort is how kind and respectful they are toward the beach dog and cats. Unlike other hotels that often chase animals away, Haven treats them with compassion. The animals are calm, respectful, and stay mostly by the beach, never bothering guests. Many of the cats are gentle and friendly — they even let you pet them if you approach kindly. It was so heartwarming to see how the staff makes sure they’re safe and cared for. There was one sweet cat I completely fell in love with and wished I could take home! Overall, Haven Riviera Cancun is the perfect mix of luxury, warmth, and genuine humanity. It’s definitely one of the tops hotels I have stayed in Mexico. Between the beautiful setting, amazing service, and compassion toward all living beings, it truly feels like home in paradise. 🌅🐾

“Amazing”

Oct 26, 2025Fernando G

Very great experience Giovanny was a great bartender will definitely be back. Great service great everything. Always something to do

ATOL protection for your entire holiday

Book with confidence knowing your holiday is financially protected

Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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