Haven Riviera Cancun Resort and Spa

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Riviera Cancun, Mexico

5 stars

Situated just a short drive away from Cancun international airport is the stunning Haven Riviera Cancun Resort and Spa. This adult's only resort comes with all the world class amenities you'd expect from a 5 star hotel and has more activities than you could shake a stick at. Spend your days working up a sweat on the beach volleyball court before spending your evenings learning how to make your favourite cocktails. Dine in one of the five exquisite a la carte restaurants, all of which included in your stay might we add, before ending your evening with a tipple in one of the six bars. Alternatively, dance the night away in Cabaret, Haven Riviera's very own nightclub. This resort is perfect for couples simply looking to getaway or those looking to celebrate those special moments in life.

Amenities

Golf
Kayaking
Tennis
Yoga
Bar
Fitness Centre/Gym
Internet Access
Night Club
Restaurant
Safety Deposit Box
Spa
Swimming Pool

Explore the local area

Located on the beach between Cancun and Riviera Maya, just 20 minutes from the international airport.

Hotel Information

Room Information
Room Upgrade Information

435 suites across the resort, all have a contemporary design with modern furnishings. All suites include complimentary WiFi, daily stocked mini-bar and a Nespresso machine, in-room safe and a smart tv. Junior Suite Garden View rooms are spacious and feature a furnishes terraced or balcony for enjoying views of the gardens. Rooms have 1 king size bed and sleep a maximum of 2 adults.All Inclusive of: all meals and drinks in any of the; one market style restaurant, five a la carte restaurants, one coffee bar & pastry shop, three snack bars, six bars, three swim up bars and a daily stocked mini bar in your suite.

Hotel details

Fun and Games

5 swimming pools (2 are exclusively for Serenity guests). Spa*. Fitness centre/gym. Tennis court. Half basketball court. Beach volleyball. Table tennis. Yoga. Cooking class. Kayaking*. Paddle boards*. Complimentary green fees at the nearby Nick Price designed "El Tinto" Golf Club, a short 10-minute drive from the resort.

Entertainment

Cocktail tastings*. Cocktail classes*. Live DJ twice a week. Moons nightclub.

Resort Fees

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

Additional Information

* Denotes local charge.

Trip advisor rating

4.6/5

7,583 reviews

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Excellent

76%

Very Good

14%

Average

Poor

Terrible

“Haven Riviera Cancun”

Nov 05, 2025Laurie W

Haven Riviera Cancún was a fantastic all-inclusive resort. Located 10-15 minutes from the airport the transfer was convenient and easy. The Serenity option was the only way to go with 16 in our group. The check in was super smooth with the help of our most awesome butler Miguel! He was by far the best butler we have had and made our entire trip a huge success by helping with reservations (restaurants, spas, etc) and making sure our rooms were up to standards. The entire staff at Haven was exceptional. Mar, one of the entertainment staff, who had only been there a week, was phenomenal. She was so friendly and fun! Paloma, one of the pool servers went out of her way to make sure we had everything we needed at the pool. She was very sweet and attentive! The food was overall very good and the experience at each restaurant was exceptional! We will most definitely be back to visit our friends at Haven Riviera Cancún.

“Beautiful Experience & Awesome Staff!”

Nov 05, 2025Angel F

My husband and I had an amazing experience at this resort with the Serenity upgrade. The biggest thing we appreciated was the friendly staff. Most of our time was spent at the pool where the Vista bar is located. Bartender Luis Enrique was the best bartender we could’ve ever had! He was friendly, made us feel welcomed, and was always willing to give us drink suggestions and even made us creative cocktails that weren’t on the menu which we loved. When he was busy with other guests, his team members Eleazar, Señor Jaime , Ernesto , and Julian were there to take care of us. They all provided an excellent service. Galan from the cocktail gin class was also awesome. His knowledge, professionalism, and kindness made us enjoy our class. He provided us with an exceptional service and his friendliness made us feel comfortable and genuinely happy. Our butler Adrian was also great! I wish I could name all the staff members that took care of us because their hospitality really made our stay a beautiful experience. I do want to mention that mosquito repellent is a must! Take some with you or check your room to see if it comes with one or you’ll end up paying for an insanely overpriced repellent at the boutique there. We didn’t realize our room had one until after we had already bought it. Lesson learned. We were very happy with the food, drinks, the views, the staff, and the resort. The only thing we were not too happy about was how loud the noise traveled from outside into our room early in the morning (between 8-9am) at the serenity section where our room was. We could hear cleaning carts being rolled around and loud staff radios. Other than that, we loved it all and would definitely go back!

“Honeymoon Trip”

Nov 04, 2025Freedom08247753425

My husband and I stayed in a serenity club swim out room for our honeymoon. Everything was beyond perfection and the staff we met were all kind and extremely attentive. Candido our butler was truly amazing, and made sure we had an incredible honeymoon. Carlos at the serenity pool was so attentive in delivering drinks to our swim out throughout the day. We will be back as soon as possible!!

ATOL protection for your entire holiday

Book with confidence knowing your holiday is financially protected

Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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