Haven Riviera Cancun Resort and Spa

Riviera Cancun, Mexico

Star rating

Junior Suite Garden View
Junior Suite Garden View
Romance Junior Suite Partial Ocean View
Romance Junior Suite Partial Ocean View
Spa
Junior Suite - Swim out example
Vora Mar Restaurant
Olio Restaurant
Moons
Mocaccino
Limes Bar
Gym
Flavours Restaurant
A video preview image
Junior Suite Garden View
Junior Suite Garden View
Romance Junior Suite Partial Ocean View
Romance Junior Suite Partial Ocean View
Spa
Junior Suite - Swim out example
Vora Mar Restaurant
Olio Restaurant
Moons
Mocaccino
Limes Bar
Gym
Flavours Restaurant

The hotel

Situated just a short drive away from Cancun international airport is the stunning Haven Riviera Cancun Resort and Spa. This adult's only resort comes with all the world class amenities you'd expect from a 5 star hotel and has more activities than you could shake a stick at. Spend your days working up a sweat on the beach volleyball court before spending your evenings learning how to make your favourite cocktails. Dine in one of the five exquisite a la carte restaurants, all of which included in your stay might we add, before ending your evening with a tipple in one of the six bars. Alternatively, dance the night away in Cabaret, Haven Riviera's very own nightclub. This resort is perfect for couples simply looking to getaway or those looking to celebrate those special moments in life.

Amenities

  • Golf
  • Kayaking
  • Tennis
  • Yoga
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Night Club
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

Located on the beach between Cancun and Riviera Maya, just 20 minutes from the international airport.

Hotel information

435 suites across the resort, all have a contemporary design with modern furnishings. All suites include complimentary WiFi, daily stocked mini-bar and a Nespresso machine, in-room safe and a smart tv. Junior Suite Garden View rooms are spacious and feature a furnishes terraced or balcony for enjoying views of the gardens. Rooms have 1 king size bed and sleep a maximum of 2 adults. All Inclusive of: all meals and drinks in any of the; one market style restaurant, five a la carte restaurants, one coffee bar & pastry shop, three snack bars, six bars, three swim up bars and a daily stocked mini bar in your suite.

Room upgrades

Junior Suite Garden View rooms are spacious and feature a furnished balcony with private whirlpool for enjoying views of the ocean. Rooms have 1 king size bed and sleep a maximum of 2 adults.

Pure® Wellness* Junior Suite Partial Ocean View are spacious and feature a furnished balcony with private whirlpool for enjoying views of the ocean. Rooms have 1 king size bed and sleep a maximum of 2 adults.

Junior Suite Swim-out Garden View/Partial Ocean View rooms feature a fully furnished terrace for you to soak up the sun, as well as a semi private pool accessible from your terrace. Rooms have 1 king size bed and sleep a maximum of 2 adults.

Serenity Club Ocean Front King Bed Junior Suites with unobstructed views of the Caribbean sea, and whirlpool bath on your private balcony. Rooms have 1 king size, sleeping maximum 2 adults.

Exclusive Serenity Club Upgrade (new and exclusive amenities for All Serenity Club Categories, including):

- Stunning suites in an impeccable location with breathtaking views

- Personalised premium mini-bar, restocked daily

- Extended room service menu

- Exclusive check-in and lounge area

- Butler service 7:00am–11:00pm

-Two exclusive, à la carte restaurants, open daily: Vistas (breakfast and lunch) and Tahani (breakfast and gastronomic experience)

- Complimentary green fees at El Tinto golf course at Cancun Country Club (one golf cart included for free on a 3-nights stay or two golf carts included for free on a 5-nights stay)

- Exclusive Serenity Pool with an à la carte lunch service: 12:30pm-5:00pm.

  • Book by 31 Aug '25 to receive Free Tequila, Mezcal or Gin Masterclasses between 01 Oct '25 - 31 Mar '26.  Terms and conditions apply. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. 

Cocktail tastings*. Cocktail classes*. Live DJ twice a week. Moons nightclub.

5 swimming pools (2 are exclusively for Serenity guests). Spa*. Fitness centre/gym. Tennis court. Half basketball court. Beach volleyball. Table tennis. Yoga. Cooking class. Kayaking*. Paddle boards*. Complimentary green fees at the nearby Nick Price designed "El Tinto" Golf Club, a short 10-minute drive from the resort.

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

* Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5512)
  • Very good (1010)
  • Average (407)
  • Poor (173)
  • Terrible (168)
Image of the Tripadvisor rating Wonderful stay at Haven!

Jun 30, 2025 tnbound2015 Nashville, Tennessee

This was our 2nd visit to this resort as we fell in love with it. The service was fantastic from the time we walked through the doors. The grounds and resort are kept immaculate. The food for resort food really is good. There are many choices to choose from. There is absolutely no reason to go hungry as there is food everywhere! We had a swim out… Read more
This was our 2nd visit to this resort as we fell in love with it. The service was fantastic from the time we walked through the doors. The grounds and resort are kept immaculate. The food for resort food really is good. There are many choices to choose from. There is absolutely no reason to go hungry as there is food everywhere! We had a swim out in Serenity Club and it was wonderful. They constantly came and asked if we needed anything. The lunch at Tahinis was perfect when relaxing around the Serenity pool. The drinks at every bar were perfect. Adrian the bar tender was fanominal- great customer service skills and really fun to talk to. The only small downside is Moons Caberet is a little small so you have to get there early if you want to see a show. The entire resort is beautiful and the staff very friendly. Our butler service was subpar but that depends on who you get so don't judge your entire stay on just that. If your on the fence for an adult only AI don't be!! Haven is wonderful! Read less
Image of the Tripadvisor rating Sandra is hero 🙅

Jun 29, 2025 989Oussama Marmaris, Turkiye

The hotels was awesomely nice and quiet very happy to been here and all people are lovely the food was very tasty in all restaurants the swimming pools are very good very clean in the lobby there are a diamond 💎 person sandra ❤️❤️❤️❤️❤️ thnks for everything sandra and thanks for all stuff in this nice resort
Image of the Tripadvisor rating Very pleased

Jun 27, 2025 Kiara J

This resort is very nice, so elegant. The architecture is so beautiful and definitely a photo op. Everyone has been so friendly. Our room service waitor Israel was so nice and very accommodating making sure we had everything we needed when ordering, highly recommend!
Image of the Tripadvisor rating Serenity is worth the price!!!

Jun 27, 2025 Kevin P

it is absolutely worth paying for the serenity level amenities. You want the ability to dine in the serenity restaurants, and drink the premium liquors as you will feel better throughout your stay.
Image of the Tripadvisor rating Amazing wedding

Jun 27, 2025 Kariann K

We had an amazing wedding and stay a Haven. Staff were wonderful! Especially Manny our butler and Itzel Gomez. They went above and beyond to make sure we had everything we needed and that our special day was wonderful. Beautiful resort and great service!