Haven Riviera Cancun Resort and Spa

Loading hotels

Haven Riviera Cancun Resort and Spa | Puerto Morelos, Mexico | Virgin Atlantic Holidays

Puerto Morelos, Mexico

5 stars

Situated just a short drive away from Cancun international airport is the stunning Haven Riviera Cancun Resort and Spa. This adult's only resort comes with all the world class amenities you'd expect from a 5 star hotel and has more activities than you could shake a stick at. Spend your days working up a sweat on the beach volleyball court before spending your evenings learning how to make your favourite cocktails. Dine in one of the five exquisite a la carte restaurants, all of which included in your stay might we add, before ending your evening with a tipple in one of the six bars. Alternatively, dance the night away in Cabaret, Haven Riviera's very own nightclub. This resort is perfect for couples simply looking to getaway or those looking to celebrate those special moments in life.

Amenities

Golf
Kayaking
Tennis
Yoga
Bar
Fitness Centre/Gym
Internet Access
Night Club
Restaurant
Safety Deposit Box
Spa
Swimming Pool

Explore the local area

Located on the beach between Cancun and Riviera Maya, just 20 minutes from the international airport.

Hotel Information

Room Information
Room Upgrade Information

435 suites across the resort, all have a contemporary design with modern furnishings. All suites include complimentary WiFi, daily stocked mini-bar and a Nespresso machine, in-room safe and a smart tv. Junior Suite Garden View rooms are spacious and feature a furnishes terraced or balcony for enjoying views of the gardens. Rooms have 1 king size bed and sleep a maximum of 2 adults.All Inclusive of: all meals and drinks in any of the; one market style restaurant, five a la carte restaurants, one coffee bar & pastry shop, three snack bars, six bars, three swim up bars and a daily stocked mini bar in your suite.

Hotel details

Resort Fees

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old), subject to change. The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of approximately $2 - $5 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

Fun and Games

5 swimming pools (2 are exclusively for Serenity guests). Spa*. Fitness centre/gym. Tennis court. Half basketball court. Beach volleyball. Table tennis. Yoga. Cooking class. Kayaking*. Paddle boards*. Complimentary green fees at the nearby Nick Price designed "El Tinto" Golf Club, a short 10-minute drive from the resort.

Entertainment

Cocktail tastings*. Cocktail classes*. Live DJ twice a week. Moons nightclub.

Additional Information

* Denotes local charge.

Trip advisor rating

4.6/5

8,129 reviews

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Excellent

77%

Very Good

13%

Average

Poor

Terrible

“Lives up to its name!”

Aug 19, 2026jessml182

We went to Haven as a group of 6 from the UK, for my partners 30th birthday, and we really did have one of the best weeks. We all stayed in a partial ocean view junior swim up, and the team very kindly put our rooms next to eachother (as well as some nice surprises for the birthday boy) so it was really nice being able to spend time in our swim ups next to eachother when having some slow mornings or late afternoons (or a few midnight drinks with the 24/7 roomservice). A special highlight was the chefs table at Olios, which we did on my partners birthday; 10 courses with drinks pairings, open kitchen, and an amazing team taking you through every course - all of which were amazing (and we all give a special shoutout to the cream of habanero soup). Every restaurant, every bar - inside and swim ups - and the coffee shop/deli (which is an excellent bonus in an all inclusive!) we all thoroughly enjoyed; and the selection at both breakfast and lunch every day at the buffet really was one of, if not the best we’ve had (a shoutout to all the staff at the buffet restaurant also, all very kind and welcoming, and gave my partner a very nice cheer and tequila on his birthday). I’m no architect, but I think the design of the entire hotel is pretty amazing, with incredible views all around. Really nice having music in the lobby bar every night starting later. Tepankyaki is something I would recommend also; the guys really put on a show! One of the best things of this hotel is the whole team that works there - a special shoutout from all of us is for Jorge and the guys who work the bar in Limes, which became a staple for us before every evening meal. Had a good laugh every night with them. Also thank you to Victoria for helping to organise our chefs table booking ahead of time, and things for the birthday. It really meant a lot! We will genuinely be ensuring we come back to Haven in the (hopefully not so far) future!

“Very relaxing vacation”

Aug 18, 2026stacier617

Location is good, near the airport for easy travel. Atmosphere was quiet and relaxing with fun entertainment. Room was quiet and clean. Kept cool and would highly recommend the jetted tub. The cool breeze in the evenings off the ocean while relaxing in the jetted tub was amazing. Value, I would say was well worth the money. Upgrading to serenity made it that more special. Having the butler to help with all your needs and schedule all your reservations was so worth it, the spa that comes with the upgrade was a great value. The food was great. The service was great. The only downfall is the awful sargrassam and smell. The beach otherwise would be beautiful. There pools could stand to be a little cooler as they were pretty warm and not refreshing in the heat. A special thanks to Enrique, Colonga, Carlos and Arturo. These three were amazing! I can't say enough good things about these guys. The serenity lounge was nice and cool and had the best chocolate! Visited the coffee shop but always so full from other options we didn't really try it but looked amazing!

“⭐️⭐️⭐️⭐️⭐️ An Unforgettable Stay at Haven Riviera Cancun”

Aug 18, 2026yayi65

My wife and I had a wonderful experience at Haven from the moment we arrived. As Serenity Club guests, we were welcomed with warm towels and escorted to the beautiful private lounge, where we checked in while enjoying a delicious Mezcalita. We were also able to select a bottle for our room and chose an excellent reposado tequila. Our butler, Denisee, truly made our stay unforgettable. She arranged our dinners, took care of every detail, and prepared beautiful surprises for my birthday. What impressed us most was that even on her day off, she continued checking on us to make sure we had everything we needed. Exceptional service! We also want to recognize Mr. Aquino, who took the time to understand our food intolerances and always offered alternatives so we could fully enjoy breakfast and lunch. The resort is spacious, elegant, and beautiful, and we loved the nightly aromatherapy in our room. We will definitely return. The resort itself is amazing, but the wonderful staff truly takes the experience to another level. Thank you Denisee, Mr. Aquino, and the entire Haven team for making my birthday and our stay unforgettable. ❤️

ATOL protection for your entire holiday

Book with confidence knowing your holiday is financially protected

Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

Loading hotels