Haven Riviera Cancun Resort and Spa

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Haven Riviera Cancun Resort and Spa | Riviera Cancun, Cancun | Virgin Atlantic Holidays

Riviera Cancun, Cancun

5 stars

Situated just a short drive away from Cancun international airport is the stunning Haven Riviera Cancun Resort and Spa. This adult's only resort comes with all the world class amenities you'd expect from a 5 star hotel and has more activities than you could shake a stick at. Spend your days working up a sweat on the beach volleyball court before spending your evenings learning how to make your favourite cocktails. Dine in one of the five exquisite a la carte restaurants, all of which included in your stay might we add, before ending your evening with a tipple in one of the six bars. Alternatively, dance the night away in Cabaret, Haven Riviera's very own nightclub. This resort is perfect for couples simply looking to getaway or those looking to celebrate those special moments in life.

Amenities

Golf
Kayaking
Tennis
Yoga
Bar
Fitness Centre/Gym
Internet Access
Night Club
Restaurant
Safety Deposit Box
Spa
Swimming Pool

Explore the local area

Located on the beach between Cancun and Riviera Maya, just 20 minutes from the international airport.

Hotel Information

Room Information
Room Upgrade Information

435 suites across the resort, all have a contemporary design with modern furnishings. All suites include complimentary WiFi, daily stocked mini-bar and a Nespresso machine, in-room safe and a smart tv. Junior Suite Garden View rooms are spacious and feature a furnishes terraced or balcony for enjoying views of the gardens. Rooms have 1 king size bed and sleep a maximum of 2 adults.All Inclusive of: all meals and drinks in any of the; one market style restaurant, five a la carte restaurants, one coffee bar & pastry shop, three snack bars, six bars, three swim up bars and a daily stocked mini bar in your suite.

Hotel details

Fun and Games

5 swimming pools (2 are exclusively for Serenity guests). Spa*. Fitness centre/gym. Tennis court. Half basketball court. Beach volleyball. Table tennis. Yoga. Cooking class. Kayaking*. Paddle boards*. Complimentary green fees at the nearby Nick Price designed "El Tinto" Golf Club, a short 10-minute drive from the resort.

Entertainment

Cocktail tastings*. Cocktail classes*. Live DJ twice a week. Moons nightclub.

Additional Information

* Denotes local charge.

Trip advisor rating

4.6/5

8,188 reviews

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Excellent

77%

Very Good

13%

Average

Poor

Terrible

“Perfect calm”

Sep 17, 2026K5823TPjamieb

If you’re looking to totally unwind in a peaceful, calm location, you can’t go wrong with Haven. It’s quiet. No crazy drunk kids. Just nice. And Paty at the Serenity Pool made us feel like family.

“Resort”

Sep 17, 2026mamabearramirez

We will definitely be returning the whole staff was wonderful from our butler Gavo our host Nacho but Perla our server provided truly exceptional customer service from beginning to end. She was incredibly prompt and attentive while also making sure we felt comfortable and well taken care of throughout our entire experience. What stood out the most was her genuine care and concern for us. She went above and beyond to make sure we had everything we needed, offered wonderful recommendations, and was always attentive to our needs. Her warm personality and attention to detail made us feel welcomed and valued. It’s not often that you come across someone who takes such genuine pride in providing excellent service. She truly made our experience at the resort so much better and memorable. She is an absolute asset to the resort, and we hope management recognizes what a wonderful employee they have. We look forward to staying at Haven again in hopes to see the wonderful staff.

“Haven Riviera Cancun - We had an amazing time.”

Sep 16, 2026Robert B

A few final thoughts. I love this resort. It’s our second trip and we’ve already discussed returning. A lot of people are concerned about the sargassum problem. Yes, there’s a lot of it. Most every resort is dealing with it. They do their best to clean everyday but there’s so much of it this year. That said this isn’t what we really consider a “beach” resort. Part of that may be because it’s part of a coral reef sanctuary. There were reports of sea turtle sightings. The selection of pools is great. We used each one at some point. Loved the atmosphere and vibe of the Serenity Pool. The main pool was great for people watching and the music. The round pool was very relaxing and perfect for floating. Service was very good and attentive at all pools. Every afternoon was spent in our swim out with the wait staff coming by every 15 minutes or so. There are a lot of people commenting about whether Serenity is worth the upgrade. For us, it totally was worth it. Can you come to Haven and not upgrade, of course, and your trip would be amazing. Our Butler, Charley, has been very attentive. He helped with reservations and made sure we were well taken care of. Our room was sprayed with the aromatherapy and we enjoyed our tequila shots each evening with the provided bottles of tequila. Food wise we ate at all the restaurants and used room service a couple of times. We like some better than others but all were very good. We went to the Mexican buffet the second evening. I probably would have enjoyed it more but it’s outside by the pool and it was very hot and humid. Olios was our anniversary dinner and the seared tuna dish was probably the best thing I ate. The snack bar has a pretty good hamburger. From all the sunset photos I’ve posted you can tell we enjoyed the mojitos at Limes. The lobby bar has had some very good entertainment. I didn’t catch their names but the singing sisters were fun to watch while having a cocktail. Overall it was an amazing trip. Just what we needed. We will be back! Besides we have no ocean in Kansas City! — with Kelli Baker at Haven Riviera Cancun.

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Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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