Situated just a short drive away from Cancun international airport is the stunning Haven Riviera Cancun Resort and Spa. This adult's only resort comes with all the world class amenities you'd expect from a 5 star hotel and has more activities than you could shake a stick at. Spend your days working up a sweat on the beach volleyball court before spending your evenings learning how to make your favourite cocktails. Dine in one of the five exquisite a la carte restaurants, all of which included in your stay might we add, before ending your evening with a tipple in one of the six bars. Alternatively, dance the night away in Cabaret, Haven Riviera's very own nightclub. This resort is perfect for couples simply looking to getaway or those looking to celebrate those special moments in life.
Amenities
Golf
Kayaking
Tennis
Yoga
Bar
Fitness Centre/Gym
Internet Access
Night Club
Restaurant
Safety Deposit Box
Spa
Swimming Pool
Where is it
Located on the beach between Cancun and Riviera Maya, just 20 minutes from the international airport.
Hotel information
435 suites across the resort, all have a contemporary design with modern furnishings. All suites include complimentary WiFi, daily stocked mini-bar and a Nespresso machine, in-room safe and a smart tv. Junior Suite Garden View rooms are spacious and feature a furnishes terraced or balcony for enjoying views of the gardens. Rooms have 1 king size bed and sleep a maximum of 2 adults.
All Inclusive of: all meals and drinks in any of the; one market style restaurant, five a la carte restaurants, one coffee bar & pastry shop, three snack bars, six bars, three swim up bars and a daily stocked mini bar in your suite.
Room upgrades
Junior Suite Garden View rooms are spacious and feature a furnished balcony with private whirlpool for enjoying views of the ocean. Rooms have 1 king size bed and sleep a maximum of 2 adults.
Pure® Wellness* Junior Suite Partial Ocean View are spacious and feature a furnished balcony with private whirlpool for enjoying views of the ocean. Rooms have 1 king size bed and sleep a maximum of 2 adults.
Junior Suite Swim-out Garden View/Partial Ocean View rooms feature a fully furnished terrace for you to soak up the sun, as well as a semi private pool accessible from your terrace. Rooms have 1 king size bed and sleep a maximum of 2 adults.
Serenity Club Ocean Front King Bed Junior Suites with unobstructed views of the Caribbean sea, and whirlpool bath on your private balcony. Rooms have 1 king size, sleeping maximum 2 adults.
Exclusive Serenity Club Upgrade (new and exclusive amenities for All Serenity Club Categories, including):
- Stunning suites in an impeccable location with breathtaking views
- Personalised premium mini-bar, restocked daily
- Extended room service menu
- Exclusive check-in and lounge area
- Butler service 7:00am–11:00pm
-Two exclusive, à la carte restaurants, open daily: Vistas (breakfast and lunch) and Tahani (breakfast and gastronomic experience)
- Complimentary green fees at El Tinto golf course at Cancun Country Club (one golf cart included for free on a 3-nights stay or two golf carts included for free on a 5-nights stay)
- Exclusive Serenity Pool with an à la carte lunch service: 12:30pm-5:00pm.
Bookby 31 Aug '25 to receive Free Tequila, Mezcal & Gin Masterclasses between 01 Oct '25 - 31 Mar '26. Termsand conditions apply. Any applicable offers have been calculated into theprices shown. Offers may not be combinable. Blackout dates apply.
Cocktail tastings*. Cocktail classes*. Live DJ twice a week. Moons nightclub.
5 swimming pools (2 are exclusively for Serenity guests). Spa*. Fitness centre/gym. Tennis court. Half basketball court. Beach volleyball. Table tennis. Yoga. Cooking class. Kayaking*. Paddle boards*. Complimentary green fees at the nearby Nick Price designed "El Tinto" Golf Club, a short 10-minute drive from the resort.
* Denotes local charge.
Based on 7200 reviews
Rating summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (5451)
Very good (1004)
Average (405)
Poor (173)
Terrible (167)
Fantastic Holiday With Friends
May 19, 2025Diane L
We had such an amazing time at Haven! We stayed in an Ocean view Serenity room for a 5 night stay. Highly recommend the upgrade to Serenity! Our concierge, Candido, was very attentive throughout and the food upgrades were definitely worth it! We loved the Serenity exclusive breakfast and lunches at Tahanis and Vistas!
The place was super…
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We had such an amazing time at Haven! We stayed in an Ocean view Serenity room for a 5 night stay. Highly recommend the upgrade to Serenity! Our concierge, Candido, was very attentive throughout and the food upgrades were definitely worth it! We loved the Serenity exclusive breakfast and lunches at Tahanis and Vistas!
The place was super clean, everyone so friendly, and drinks were great-- especially Alex the mixologist outside the a la carte restaurants on the upper floor of the main lobby.
In addition to Candido and Alex, we also loved the very attentive Serenity poolside waiters/bartenders Paulo, Adrian, and Levi.
We will absolutely be back. I've travelled to many all inclusives throughout Mexico and the service and Serenity-upgraded food and drinks here were top notch!
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New Resort for Us / Wonderful!!
May 18, 2025Donna S
If you want service, this is your resort! You also have your choice of experiences while you are there. There are quiet areas as well as party areas. We stayed in building VII Serenity Club with a partial ocean view and it was amazing. We are seasoned Mexican vacation people and I’ll give you the highlights we all want. Fantastic AC in the…
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If you want service, this is your resort! You also have your choice of experiences while you are there. There are quiet areas as well as party areas. We stayed in building VII Serenity Club with a partial ocean view and it was amazing. We are seasoned Mexican vacation people and I’ll give you the highlights we all want. Fantastic AC in the room; wonderful water pressure in showers; no mosquitos; comfortable beds with pillow menu; coffee delivered to our room every morning via the secret box so we were not awakened by knocks on the door. Our Butler, Paco, was exceptional! He scheduled all our reservations for the week on Day 1 making dining seamless. He checked on us every morning. I highly recommend Olios and Tahani Food & Show. The Hibachi cooking was delicious and fun!
The Service people were top-notch. Michel, Ernesto, Julian and Blanca at the pool bar and deck service became our best amenity. They learned our likes and met our needs before we did. Always smiling and happy! The pool concierge, Degnar, went above and beyond the call of duty creating a beautiful sand art poolside when he heard we were celebrating recent retirements. If you like the BEST service, I would highly recommend upgrading to Serenity Club access.
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A Fabulous Holiday!
May 17, 2025woodhavnToronto, Canada
Haven Riviera is the best resort we have ever stayed at. Everything was exceptional - the rooms, grounds, pools, dining room and restaurants, entertainment and services. The staff were all very friendly and helpful - from the front desk, concierge, entertainment hosts, food servers and bartenders, to the groundskeepers and cleaning staff. A…
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Haven Riviera is the best resort we have ever stayed at. Everything was exceptional - the rooms, grounds, pools, dining room and restaurants, entertainment and services. The staff were all very friendly and helpful - from the front desk, concierge, entertainment hosts, food servers and bartenders, to the groundskeepers and cleaning staff. A special thank-you to Degner, the pool concierge, for making our time at the pools so enjoyable.
My husband and I brought our two daughters (22 and 24), and although they were probably the youngest people at the resort, they enjoyed the activities and entertainment. (They spent time at the "fun" pool, while we spent time at the quieter pool.) We had "swim-out" rooms, which was a special treat.
The resort isn't large, but it didn't seem crowded. Everything was on hand without being too close. We would highly recommend Haven Riviera Cancun!
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Great Bars
May 17, 2025Julie P
All of the bars are well stocked and bartenders are great! Favorite bar was the lobby bar and favorite bartender was Adrian. He made us multiple special cocktails and we got to know and visit him every evening before our dinner reservation. He was one of the highlights of our day!
Amazing! THE BEST!
May 16, 2025Rosanna B
Paulo is the absolute best! We love him so much!! He took great care of our family, and we will definitely be back! He remembered 12 different peoples orders and was always in earshot, taking AMAZING care of us. He was so fun to hang out and pal around with. Thanks for a memorable and fantastic poolside experience!
Fantastic Holiday With Friends