This was my second time staying at Haven Riviera Cancun, and I already can’t wait to return. The resort is absolutely beautiful — elegant design, relaxing atmosphere, and so many activities to enjoy throughout the day.
What makes Haven truly stand out is the incredible staff. Enrique from the buffet is amazing — friendly, attentive, and always entertaining. Maria at the main lobby bar is a ray of sunshine, always smiling and welcoming. And Adrian from the Serenity Club makes the best drinks — a true artist behind the bar!
One of the things I love most about this resort is how kind and respectful they are toward the beach dog and cats. Unlike other hotels that often chase animals away, Haven treats them with compassion. The animals are calm, respectful, and stay mostly by the beach, never bothering guests. Many of the cats are gentle and friendly — they even let you pet them if you approach kindly. It was so heartwarming to see how the staff makes sure they’re safe and cared for. There was one sweet cat I completely fell in love with and wished I could take home!
Overall, Haven Riviera Cancun is the perfect mix of luxury, warmth, and genuine humanity. It’s definitely one of the tops hotels I have stayed in Mexico. Between the beautiful setting, amazing service, and compassion toward all living beings, it truly feels like home in paradise. 🌅🐾