Haven Riviera Cancun Resort and Spa

Riviera Cancun, Mexico

Star rating

Junior Suite Garden View
Junior Suite Garden View
Romance Junior Suite Partial Ocean View
Romance Junior Suite Partial Ocean View
Spa
Junior Suite - Swim out example
Vora Mar Restaurant
Olio Restaurant
Moons
Mocaccino
Limes Bar
Gym
Flavours Restaurant
A video preview image
Junior Suite Garden View
Junior Suite Garden View
Romance Junior Suite Partial Ocean View
Romance Junior Suite Partial Ocean View
Spa
Junior Suite - Swim out example
Vora Mar Restaurant
Olio Restaurant
Moons
Mocaccino
Limes Bar
Gym
Flavours Restaurant

The hotel

Situated just a short drive away from Cancun international airport is the stunning Haven Riviera Cancun Resort and Spa. This adult's only resort comes with all the world class amenities you'd expect from a 5 star hotel and has more activities than you could shake a stick at. Spend your days working up a sweat on the beach volleyball court before spending your evenings learning how to make your favourite cocktails. Dine in one of the five exquisite a la carte restaurants, all of which included in your stay might we add, before ending your evening with a tipple in one of the six bars. Alternatively, dance the night away in Cabaret, Haven Riviera's very own nightclub. This resort is perfect for couples simply looking to getaway or those looking to celebrate those special moments in life.

Amenities

  • Golf
  • Kayaking
  • Tennis
  • Yoga
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Night Club
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

Located on the beach between Cancun and Riviera Maya, just 20 minutes from the international airport.

Hotel information

435 suites across the resort, all have a contemporary design with modern furnishings. All suites include complimentary WiFi, daily stocked mini-bar and a Nespresso machine, in-room safe and a smart tv. Junior Suite Garden View rooms are spacious and feature a furnishes terraced or balcony for enjoying views of the gardens. Rooms have 1 king size bed and sleep a maximum of 2 adults. All Inclusive of: all meals and drinks in any of the; one market style restaurant, five a la carte restaurants, one coffee bar & pastry shop, three snack bars, six bars, three swim up bars and a daily stocked mini bar in your suite.

Room upgrades

Junior Suite Garden View rooms are spacious and feature a furnished balcony with private whirlpool for enjoying views of the ocean. Rooms have 1 king size bed and sleep a maximum of 2 adults.

Pure® Wellness* Junior Suite Partial Ocean View are spacious and feature a furnished balcony with private whirlpool for enjoying views of the ocean. Rooms have 1 king size bed and sleep a maximum of 2 adults.

Junior Suite Swim-out Garden View/Partial Ocean View rooms feature a fully furnished terrace for you to soak up the sun, as well as a semi private pool accessible from your terrace. Rooms have 1 king size bed and sleep a maximum of 2 adults.

Serenity Club Ocean Front King Bed Junior Suites with unobstructed views of the Caribbean sea, and whirlpool bath on your private balcony. Rooms have 1 king size, sleeping maximum 2 adults.

Exclusive Serenity Club Upgrade (new and exclusive amenities for All Serenity Club Categories, including):

- Stunning suites in an impeccable location with breathtaking views

- Personalised premium mini-bar, restocked daily

- Extended room service menu

- Exclusive check-in and lounge area

- Butler service 7:00am–11:00pm

-Two exclusive, à la carte restaurants, open daily: Vistas (breakfast and lunch) and Tahani (breakfast and gastronomic experience)

- Complimentary green fees at El Tinto golf course at Cancun Country Club (one golf cart included for free on a 3-nights stay or two golf carts included for free on a 5-nights stay)

- Exclusive Serenity Pool with an à la carte lunch service: 12:30pm-5:00pm.

  • Book by 31 Aug '25 to receive Free Tequila, Mezcal or Gin Masterclasses between 01 Oct '25 - 31 Mar '26.  Terms and conditions apply. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. 

Cocktail tastings*. Cocktail classes*. Live DJ twice a week. Moons nightclub.

5 swimming pools (2 are exclusively for Serenity guests). Spa*. Fitness centre/gym. Tennis court. Half basketball court. Beach volleyball. Table tennis. Yoga. Cooking class. Kayaking*. Paddle boards*. Complimentary green fees at the nearby Nick Price designed "El Tinto" Golf Club, a short 10-minute drive from the resort.

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

* Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
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  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
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Traveller rating

  • Excellent (5548)
  • Very good (1013)
  • Average (408)
  • Poor (175)
  • Terrible (170)
Image of the Tripadvisor rating Restful and relaxing vacation.

Jul 24, 2025 Tracy T

The resort was very quiet and relaxing. Candido, Levi and Samuel made our trip amazing with their exceptional service and hospitality.
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Jul 23, 2025 Kara G

The place was beautiful! People were all so nice, but my husband and I got VIOLENTLY ill the night before we left, when we got home we just got sicker so we went to the drs and got parisites! We only ate at HAVEN, we didn’t leave the resort so this really ruined it. We spent so much doing the spa, all the extra stuff, but now we haven’t been able… Read more
The place was beautiful! People were all so nice, but my husband and I got VIOLENTLY ill the night before we left, when we got home we just got sicker so we went to the drs and got parisites! We only ate at HAVEN, we didn’t leave the resort so this really ruined it. We spent so much doing the spa, all the extra stuff, but now we haven’t been able to go back to work and we have been hit with major Dr/ hospital bills for us both! Read less
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Jul 23, 2025 Kelley C

This is our third time staying at the Haven. My husband and I are admittedly picky, so the fact that we’re repeat customers speaks volumes. Some non-negotiables for us- cool AC in the room, comfy bed, spacious shower, cleanliness, quiet environment, good spa and above all, friendly service. The Haven checks all our boxes. A huge shoutout to… Read more
This is our third time staying at the Haven. My husband and I are admittedly picky, so the fact that we’re repeat customers speaks volumes. Some non-negotiables for us- cool AC in the room, comfy bed, spacious shower, cleanliness, quiet environment, good spa and above all, friendly service. The Haven checks all our boxes. A huge shoutout to our butler, Charlie. He is simply the best. He made my birthday all the more special by a surprise that was so, so thoughtful in addition to making all our reservations and helping with every detail of our stay! We always request him because of his attention to detail and friendliness! Also, Samuel, our waiter at the Serenity pool was amazing. He was so attentive both at our swim-out suite and at the pool and was just the nicest guy! We will most definitely be back! Read less
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Jul 22, 2025 Beatriz L

It was an amazing experience! Everything was really comfortable, clean and nice! The food was delicious. All the staff were super nice, especially the pool concierge Degner and his colleagues who were so creative and made a special decoration for my cousin's birthday in the pool. This trip was worth it!
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Jul 21, 2025 M8825TUlindaf Las Vegas, Nevada

The resort is beautiful perfect for a couples vacation. The food is excellent you will not be disappointed at any of the restaurants. Kudos to the room managers Jonathan, Laura, Mary, Carols, Aura, Rudy and Sam do an excellent job of managing the restaurants. Thank you to Chef Santos, Giovani in Aqua Bendita, Vickie, Julian and Carlos in Satsu, … Read more
The resort is beautiful perfect for a couples vacation. The food is excellent you will not be disappointed at any of the restaurants. Kudos to the room managers Jonathan, Laura, Mary, Carols, Aura, Rudy and Sam do an excellent job of managing the restaurants. Thank you to Chef Santos, Giovani in Aqua Bendita, Vickie, Julian and Carlos in Satsu, Brenda in the dinner show at Tahani and Guillermo in Vora Mar. Our breakfast staff in Tahani Santos, Mendez, Leo, Luis, David, Arturo and Gerardo were a pleasure and started our day off right. Maria the bartender in the Serenity club made our before dinner cocktail time special. Señal, Caesar and Degner were fantastic at the Serenity pool. There was not one employee that didn’t go out of their way to make our time special during our vacation, I wish I could name them all. A must see is the dinner show in the Tahani restaurant. I have to say that the staff does reflect the ethics of upper management. The service we received was well worth the tips we gave to the staff! Read less