Situated just a short drive away from Cancun international airport is the stunning Haven Riviera Cancun Resort and Spa. This adult's only resort comes with all the world class amenities you'd expect from a 5 star hotel and has more activities than you could shake a stick at. Spend your days working up a sweat on the beach volleyball court before spending your evenings learning how to make your favourite cocktails. Dine in one of the five exquisite a la carte restaurants, all of which included in your stay might we add, before ending your evening with a tipple in one of the six bars. Alternatively, dance the night away in Cabaret, Haven Riviera's very own nightclub. This resort is perfect for couples simply looking to getaway or those looking to celebrate those special moments in life.
Amenities
Golf
Kayaking
Tennis
Yoga
Bar
Fitness Centre/Gym
Internet Access
Night Club
Restaurant
Safety Deposit Box
Spa
Swimming Pool
Where is it
Located on the beach between Cancun and Riviera Maya, just 20 minutes from the international airport.
Hotel information
435 suites across the resort, all have a contemporary design with modern furnishings. All suites include complimentary WiFi, daily stocked mini-bar and a Nespresso machine, in-room safe and a smart tv. Junior Suite Garden View rooms are spacious and feature a furnishes terraced or balcony for enjoying views of the gardens. Rooms have 1 king size bed and sleep a maximum of 2 adults.
All Inclusive of: all meals and drinks in any of the; one market style restaurant, five a la carte restaurants, one coffee bar & pastry shop, three snack bars, six bars, three swim up bars and a daily stocked mini bar in your suite.
Room upgrades
Junior Suite Garden View rooms are spacious and feature a furnished balcony with private whirlpool for enjoying views of the ocean. Rooms have 1 king size bed and sleep a maximum of 2 adults.
Pure® Wellness* Junior Suite Partial Ocean View are spacious and feature a furnished balcony with private whirlpool for enjoying views of the ocean. Rooms have 1 king size bed and sleep a maximum of 2 adults.
Junior Suite Swim-out Garden View/Partial Ocean View rooms feature a fully furnished terrace for you to soak up the sun, as well as a semi private pool accessible from your terrace. Rooms have 1 king size bed and sleep a maximum of 2 adults.
Serenity Club Ocean Front King Bed Junior Suites with unobstructed views of the Caribbean sea, and whirlpool bath on your private balcony. Rooms have 1 king size, sleeping maximum 2 adults.
Exclusive Serenity Club Upgrade (new and exclusive amenities for All Serenity Club Categories, including):
- Stunning suites in an impeccable location with breathtaking views
- Personalised premium mini-bar, restocked daily
- Extended room service menu
- Exclusive check-in and lounge area
- Butler service 7:00am–11:00pm
-Two exclusive, à la carte restaurants, open daily: Vistas (breakfast and lunch) and Tahani (breakfast and gastronomic experience)
- Complimentary green fees at El Tinto golf course at Cancun Country Club (one golf cart included for free on a 3-nights stay or two golf carts included for free on a 5-nights stay)
- Exclusive Serenity Pool with an à la carte lunch service: 12:30pm-5:00pm.
Book
by 31 Aug '25 to receive Free Tequila, Mezcal or Gin Masterclasses between 01 Oct '25 - 31 Mar '26. Terms
and conditions apply. Any applicable offers have been calculated into the
prices shown. Offers may not be combinable. Blackout dates apply.
Cocktail tastings*. Cocktail classes*. Live DJ twice a week. Moons nightclub.
5 swimming pools (2 are exclusively for Serenity guests). Spa*. Fitness centre/gym. Tennis court. Half basketball court. Beach volleyball. Table tennis. Yoga. Cooking class. Kayaking*. Paddle boards*. Complimentary green fees at the nearby Nick Price designed "El Tinto" Golf Club, a short 10-minute drive from the resort.
Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).
* Denotes local charge.
Based on 7354 reviews
Rating summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (5589)
Very good (1014)
Average (408)
Poor (175)
Terrible (170)
Perfect stay
Aug 8, 2025Marcela B
The best hotel I've been in my life, they make you feel at home. All staff is incredible the service is impeccable, and the attention given by managers and staff is just unbelievable. Olios food was perfect and dishes were absolutely stunning. The lunch buffet is just perfect with all the food provided. The room is just lovely and clean, the…
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The best hotel I've been in my life, they make you feel at home. All staff is incredible the service is impeccable, and the attention given by managers and staff is just unbelievable. Olios food was perfect and dishes were absolutely stunning. The lunch buffet is just perfect with all the food provided. The room is just lovely and clean, the views are astonishing.
Thank you for a perfect service and an amazing stay.
Mr. And Mrs. Buchanan.
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Great!
Aug 6, 2025Tommie H
This is our third time at Haven. First nonserenity swimout and the last two serenity swimout ocean front.
Food: we are not picky so not an issue for us. We liked the food. Steakhouse was great, Satsu was great. We mainly ate at the buffet, outdoor grills and room service. Shout out to all the staff but special shout out to Luis, breakfast…
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This is our third time at Haven. First nonserenity swimout and the last two serenity swimout ocean front.
Food: we are not picky so not an issue for us. We liked the food. Steakhouse was great, Satsu was great. We mainly ate at the buffet, outdoor grills and room service. Shout out to all the staff but special shout out to Luis, breakfast server Tahini. Alex in steak house.
Activities: fun time. Aqua fitness and pool volleyball. They added water polo and was a hoot to watch. Shout to all the staff but special shout out to Janet, Pepe and Luis.
Pool: love the long pool and all the servers main pool Julian, what a gem and Moises at the main pool.
Butler: Gabriel, what a nice human being. He sent a text every morning and checked in daily at least one a day. On top of things immediately. Will request again.
Beach: lots of seaweed but we are very aware of this, so not an issue for us.
Will definitely go again.
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Beautiful hotel!
Aug 6, 2025Rachel S
Exceeded our expectations. The food was delicious and the hotel was beautiful. The pools were clean and spacious and the landscaping incredibly lush.
Great 10days
Aug 6, 2025R9944merseyside
Just come back from an amazing holiday at Haven resorts. The place is just beautiful! The staff are a credit to the hotel and our absolute favourite was Pedro at the circle pool bar! He’s just fabulous funny thoughtful and friendly! Luis was also amazing. There was some things the hotel could maybe to a little better, the Italian restaurant was…
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My wife and I had an awesome time! A huge 'thank you' to Victoria (very friendly & helpful concierge), Alex (great chef at Satsu teppanyaki table), Pedro (very friendly & excellent pool bartender), Liam (helpful & very friendly Lobby bartender), Raul (made great fresh quacamole at Agua Bendita), Moses & El Salvador (great pool waiters), Christina…
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My wife and I had an awesome time! A huge 'thank you' to Victoria (very friendly & helpful concierge), Alex (great chef at Satsu teppanyaki table), Pedro (very friendly & excellent pool bartender), Liam (helpful & very friendly Lobby bartender), Raul (made great fresh quacamole at Agua Bendita), Moses & El Salvador (great pool waiters), Christina (great with activities & entertainment), the Mocaccino staff (great), and our housekeepers & fridge/coffee/snacks service on floor 3 building 3 (wonderful job!). We loved pretty much all of the food & beverages at the resort (it may be our top resort for food)! Overall, the Haven is fantastic! The only downside was all of the seaweed making the ocean not swimmable. They tried working on it using a tractor, but there was just way too much, so everyday was a 'red flag' day. Despite that, we look forward to going back to the Haven and hope that it'll be at a time we can swim in the ocean.
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Perfect stay