Haven Riviera Cancun Resort and Spa

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Haven Riviera Cancun Resort and Spa | Riviera Cancun, Mexico | Virgin Atlantic Holidays

Riviera Cancun, Mexico

5 stars

Situated just a short drive away from Cancun international airport is the stunning Haven Riviera Cancun Resort and Spa. This adult's only resort comes with all the world class amenities you'd expect from a 5 star hotel and has more activities than you could shake a stick at. Spend your days working up a sweat on the beach volleyball court before spending your evenings learning how to make your favourite cocktails. Dine in one of the five exquisite a la carte restaurants, all of which included in your stay might we add, before ending your evening with a tipple in one of the six bars. Alternatively, dance the night away in Cabaret, Haven Riviera's very own nightclub. This resort is perfect for couples simply looking to getaway or those looking to celebrate those special moments in life.

Amenities

Golf
Kayaking
Tennis
Yoga
Bar
Fitness Centre/Gym
Internet Access
Night Club
Restaurant
Safety Deposit Box
Spa
Swimming Pool

Explore the local area

Located on the beach between Cancun and Riviera Maya, just 20 minutes from the international airport.

Hotel Information

Room Information
Room Upgrade Information

435 suites across the resort, all have a contemporary design with modern furnishings. All suites include complimentary WiFi, daily stocked mini-bar and a Nespresso machine, in-room safe and a smart tv. Junior Suite Garden View rooms are spacious and feature a furnishes terraced or balcony for enjoying views of the gardens. Rooms have 1 king size bed and sleep a maximum of 2 adults.All Inclusive of: all meals and drinks in any of the; one market style restaurant, five a la carte restaurants, one coffee bar & pastry shop, three snack bars, six bars, three swim up bars and a daily stocked mini bar in your suite.

Hotel details

Fun and Games

5 swimming pools (2 are exclusively for Serenity guests). Spa*. Fitness centre/gym. Tennis court. Half basketball court. Beach volleyball. Table tennis. Yoga. Cooking class. Kayaking*. Paddle boards*. Complimentary green fees at the nearby Nick Price designed "El Tinto" Golf Club, a short 10-minute drive from the resort.

Entertainment

Cocktail tastings*. Cocktail classes*. Live DJ twice a week. Moons nightclub.

Resort Fees

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

Additional Information

* Denotes local charge.

Trip advisor rating

4.6/5

7,525 reviews

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Excellent

76%

Very Good

14%

Average

Poor

Terrible

“A honeymoon in Haven”

Oct 09, 2025BethanieW891

We loved Haven! It came as a recommendation from friends and family who had stayed there and gone back multiple times themselves. We received the Serenity upgrade as a gift and wow was it amazing. Our butler Nacho was so helpful in each step and even helped book taxis, make recommendations and send reminders. The food was fantastic! It was a smaller buffer than we were used to but but the quality was definitely better. Service throughout the entire resort was 100%. So friendly and helpful. Drinks 100% and they even have a cocktail bar on the top floor that is more of a mixologist if you want that type of cocktail. Rooms and resort were constantly clean. The staff work so hard to keep it looking nice. I wouldn’t go here if you love getting in the ocean but they keep the beach looking nice and there are tons of hammocks and seating. We will definitely be back!

“Great experience 10/10”

Oct 08, 2025Connector34706075311

Went for my girlfriend's birthday. Degner is a great host at the main pool. He orchestrated a very beautiful happy birthday lounge with confetti and balloons at right there at the pool. Great day and experience!

“Haven is Heaven”

Oct 08, 2025Shaunya H

From the moment I arrived at Haven Riviera, I knew I had made the right choice. I stayed in the Serenity Club, and it truly lived up to its name — tranquil, elegant, and beautifully curated. Every inch of this resort feels intentional, from the modern design to the calming energy that surrounds you. The hospitality was impeccable. Every single staff member understands what true service means — warm, attentive, and professional without ever feeling overbearing. A special shoutout to my butler, Miguel, who completely elevated the experience. He anticipated every need, explained everything clearly, and somehow always appeared at the perfect time. He personifies what luxury service should be — gracious, knowledgeable, and just plain fun to talk to. The food across the resort was solid — I’d give it a B, not because it isn’t good, but because I understand the need to cater to a wide range of palates. Still, the restaurants were beautifully presented, the servers were charming, and special experiences like Vista for breakfast or lunch really stood out. The ceviche-making class was also a highlight — fun, fresh, and perfectly executed. The grounds are stunning — perfectly kept, with pools that are crystal-clear and chlorine-light (thank you, tech-forward filtration!). It’s not the kind of beach you wade into — environmental conditions limit swimming — but that’s what the kayaks and sailing are for. The Serenity Club’s exclusivity gives you just the right amount of calm and space to recharge. Between the poolside waiters, bartenders, and nightly turndown touches, everything felt thoughtful and elevated. I’ve already been telling my friends about Haven Riviera — and I truly can’t wait to come back. If you’re looking for a serene, modern, adults-only retreat that gets hospitality right, this is it.

ATOL protection for your entire holiday

Book with confidence knowing your holiday is financially protected

Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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