Conrad Tulum Riviera Maya

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Conrad Tulum Riviera Maya | Riviera Maya, Mexico | Virgin Atlantic Holidays

Riviera Maya, Mexico

5+ stars

Hidden away on Mexico’s Riviera Maya, the Conrad Tulum isn’t just a hotel - it’s a full-blown vibe. Think five-star barefoot luxury, where ancient Mayan energy meets modern indulgence. One minute you’re sipping cocktails in your private plunge pool, the next you’re off to explore sacred cenotes, jungle ruins and beachy boho bars. Set between lush jungle and turquoise sea, this eco-chic retreat brings zen by the bucketload. We're talking spacious suites with spa-like bathrooms, private terraces and hammocks made for lazy mornings. The spa? Unreal. Foodies, strap in. With 11 restaurants and bars, your tastebuds are going on a world tour - from Yucatán flavours to sushi with a sea breeze. And if you’re not sipping a smoky mezcal cocktail at the rooftop bar as the sun dips into the Caribbean? You’re doing it wrong. It’s ideal for couples, solo travellers and luxe-loving adventurers who want all the beach without the bland. Whether you’re chasing sunsets, snorkelling coral reefs, or just want an excuse to live in a kaftan, the Conrad Tulum brings the wow factor in spades.

Amenities

Snorkelling
Kids Club
Teen Club
Bar
Fitness Centre/Gym
Internet Access
Restaurant
Room Service
Spa
Swimming Pool
Beachfront location

Explore the local area

Nestled in a secluded cove just outside Tulum, Mexico. Transfer time from Cancun airport: 2 hours.

Hotel Information

Room Information
Room Upgrade Information

349 elegantly designed rooms and suites. All with a spa bathroom with double sinks, separate areas for sitting and dining, and a private balcony with a plunge pool. Tropical View Guestroom with 1 king bed or 2 queen beds, sleeping maximum 4 guests.Board basis options

Room only

Bed & Breakfast

All Inclusive

Breakfast at Arbolea buffet, Lunch at Ultramar or Chiringuitos, Dinner at Ultrmar, Kengai, Ukai and MarateaiIn, 24-hour In room dining and minibar, premium beverages from 11am to 1am, Non-motorized water sports.

Hotel details

Resort Fees

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of approximately $2 USD per person per night that will be added to your hotel bill (payable locally, subject to change).

Dining

11 restaurants and bars including: Arbolea (self-serve buffet, breakfast), Autor (signature restaurant with tasting menu, modern Mexican cuisine. Open for dinner), Maratea (dinner and drinks), Kengai (Japanese, dinner), Ukai (sushi, soups, and salads, dinner), Ultramar (pool bar, snacks and drinks), 3 chiringuitos (open-air beach bars, serving light meals and snacks), Chaak bar.

Fun and Games

5 pools. Private beach. Spa* (with 16 treatment rooms, wet areas and salon). Fitness centre. Kids club and teens corner. Wine tour*. Agave tasting*. Running club. Yoga classes. Pilates.

Handy Stuff

Complimentary WiFi. Concierge service. Room service*.

Additional Information

* denotes local charge.

Trip advisor rating

4.6/5

968 reviews

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Excellent

83%

Very Good

Average

Poor

Terrible

“BEST Experience each time I've gone! Had my wedding there all 220 guests loved it!”

May 14, 2026N5601GKtarat

Conrad Tulum Riviera Maya is so special to me. My husband and I recently had our wedding there on May 2nd. From the minute we arrived, it was an amazing trip for us and all of our 220 guests. The hotel is breath taking, the beaches are stunning, the food is delectable and the service is impeccable. I have been there twice before that to plan our wedding and each time we had the best experience. The hotel is so gorgeous, clean and stylish. The views from the rooms, shower and balconies are so picture perfect. Their spa is out of this world and so gorgeous. The main pools are absolutely stunning and beautiful. Arbolea for breakfast is soooo amazing. We also loved Autor and Maratea as well. Our wedding was built on the water mirror for the ceremony and it was such a gorgeous backdrop for our photos, we will remember it forever. We had the welcome party at the Carbon Garden area and our reception at the ballrooms. These venues were actual perfection in case you are planning your events there. The location was gorgeous, amazing beaches. Thank you Conrad Tulum for making our wedding incredible. We will forever cherish this trip, our gorgeous wedding and our guests have nothing but wonderful reviews as well. From start to finish, we had the most lovely experience.

“amazing kids club”

May 09, 2026kaysX9840BU

We had an absolutely amazing time at the Conrad. We highly recommend this place for families, our kids had a blast at the Kids Club. Denise, Ruth and Leticia made sure our 9 and 11 year old enjoyed it, they literally spent so much time there. Best kids club they have been at!

“Excellent resort in Tulum-Riviera Maya”

May 06, 2026RAMIN D

Our family stayed at the Conrad Hilton in Tulum for 5 nights. We had wonderful and memorable experience. The staff are absolutely the best. Friendly and courteous. Every interaction from reception, restaurants, pool side, shuttle and room service, was a positive experience. Special shout out to Ricky and Ricardo at the concierge for helping us plan our excursions, giving us options and finding discounts where available. The rooms were clean, comfortable and well designed. The resort was in excellent condition and great options for different cuisine. Our favorite was the poolside menu and drinks.

ATOL protection for your entire holiday

Book with confidence knowing your holiday is financially protected

Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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