Dreams Aventuras Riviera Maya

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Dreams Aventuras Riviera Maya | Riviera Maya, Mexico | Virgin Atlantic Holidays

Riviera Maya, Mexico

4 stars

A fantastic fun-filled resort for both families and couples, Dreams Aventuras Riviera Maya provides everything you need for a memorable Mexican holiday, and then some! As well as a great location, overlooking a beautiful stretch of private beach, the resort boasts multiple speciality themed restaurants and bars, and an endless range of day and evening activities. There's also a great kids' club to keep younger guests entertained with weekly camp-out adventures!

Amenities

Kayaking
Snorkelling
Babysitting service
Kids Club
Families
Honeymoon
Bar
Evening Entertainment
Fitness Centre/Gym
Internet Access
Laundry Service
Night Club
Restaurant
Room Service
Safety Deposit Box
Spa
Beachfront location

Explore the local area

Overlooking a private beach in the resort community of Puerto Aventuras with its 9-hole golf course and eclectic collection of shops, restaurants and clubs. 15 minutes south of Playa del Carmen and 20 minutes from Tulum's Mayan ruins. Transfer time from Cancun Airport: 1 hour.

Hotel Information

Room Information
Room Upgrade Information

305 rooms and suites in 1 building of 7 floors with lifts. All rooms have air conditioning, private balcony or terrace, TV, concierge service, telephone, mini-bar refreshed daily, coffee maker, 24-hour room service*, safe, cloth steamer, shower, bathrobes and slippers and hairdryer. Deluxe Rooms with garden, pool or marina views from a private furnished terrace or balcony, have 1 king-size bed or 2 double beds.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked in-room mini-bar with water, soft drinks and beer. 24-hour room service is also included. All activities and entertainment above unless otherwise stated. No restaurant reservations are required. Concierge service and pool and beach waiter service. No wristbands required.

Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

Hotel details

Dining

8 dining options: World Café (International buffet; open for breakfast, and lunch), Portofino (Italian à la carte; open for dinner), El Patio (Mexican à la carte; open for dinner), Oceana (seafood à la carte, open for breakfast and lunch for Preferred Club guests only; open for dinner for everyone), Gohan (sushi à la carte; open for dinner). Coco Cafe/Gelato Factor (open 24-hours). Seaside Grill (steak dinner, à la carte) and Barefoot Grill (beachside brick oven pizza and Italian "trattoria" menu; open for lunch and dinner twice per week). 4 bars: Manatees (swim-up bar for Preferred Club guests only), Sugar Reef (poolside swim-up bar), Barracuda (beachside), Desires (Music Lounge/Sports Bar). Please note: all restaurants may not be open every night due to occupancy levels. No reservations required at à la carte restaurants.

Fun and Games

2 swimming pools (the Main Pool has a designated area for young kids). 2 hot tubs. Water park annex featuring two water slides, natural saltwater pools, kids' spray park, 30-person beachside heated Jacuzzi. Dreams Spa* with beauty salon*, Jacuzzis*, steam bath*, sauna*, massages*, kids and teens special treatments (all treatments require advance reservations). Billiards. Fitness centre with fitness classes. Multi-purpose sports court. Aerobics and yoga. Volleyball, ping-pong. Water sports include: sailboats, snorkelling, kayaks, catamarans*. Bicycle centre and Exploration of Puerto Aventuras*. Dance, cooking and Spanish lessons. Board games. Explorer's Club for kids, (supervised activities for 3-12 years). Outdoor lounge area and Core Zone teens' club (age 13-17 years). Pool and beach waiter service.

Entertainment

Regular daily and evening entertainment. Themed nights and events. Big-screen family films on the beach. Spectacular live performances, theme nights and festive outdoor events.

Handy Stuff

Babysitting service*. Convenience shop*. Dry-cleaning/laundry service*. Medical facility*. Business services*. Computers are available for guest use*. Complimentary WiFi access throughout.

Resort Fees

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

Additional Information

* Denotes local charge.

Please note: child ages at this property are up to and including 12 years.

Trip advisor rating

4.5/5

3,575 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

74%

Very Good

13%

Average

Poor

Terrible

“Unfortunately not 5*”

Oct 01, 2025Nicky E

We are a family of 7 adults one baby, who is a year and a half. We found the hotel has a grand entrance but unfortunately you are let down by the lobby area not having any air-conditioning, It is extremely hot in this area which is a communal area by the coffee machine and a social area which is made very uncomfortable from the extreme heat, Also it states that there is a nightclub on site. The nightclub is a small room which is made up of your own entertainment of karaoke that’s as much as the entertainment, they say there’s a silent disco we went to the silent disco that’s held on the beach but again nobody turns up for the entertainment and that’s purely I think because the vibe isn’t there and there’s just not great. The other factor that lets this hotel down is the actual beach if you’re expecting Golden sand this is a dust of sand on a man-made beach its a cornered off beach that you are secluded around, its pleasant comes really to waste high it’s very safe but you can’t get out of that part because it’s rocked off so you can’t go into the main sea area the food also is all à la carte restaurants table service certain restaurants are only open on certain days of the week they’re not all open every day of the week you have Italian Mexican there’s a steak Restaurant a couple of the restaurants are air conditioned, the steak restaurant is not it has ceiling fans so again when you are hitting heat of 36 to 41* it’s very uncomfortable to sit and eat outside, It’s undercover but outside I’m afraid the restaurants were not to our to any of our likings maybe that’s due to personal preference but a choice would be great. The hotel does lack food options. On a positive rooms are fantastic marble floors which keep the room cool they’re very big rooms and they are air-conditioned overall it’s the entertainment and the food that lets this hotel down if there was a variety of food and plenty of day entertainment and evening entertainment. I think this would be families. I would rate this hotel more to be of an adult only hotel as it really does not cater for children if you have children there’s nothing for them there to do you can’t go offsite really and the children’s pool is tucked away around the corner away from the main pool which is another let down because if you take your child around there you’re away from the family and any poolside activity well it’s water polo that’s it, Christian who carried out the pool water aerobics, and water polo is very entertaining but again nothing for children it’s mainly for adults, the hotel staff and cleanliness are thoughtless. It’s a very clean hotel. The staff can’t do enough for you but unfortunately it is the food and the entertainment and the air-conditioning in the lobby area which is a big letdown. I would not class this as a five star hotel I would not class as family friendly I would say if you want to go for a relaxing quiet holiday as a couple then this would be perfect for you.. Also just to mention whilst we were there on an eight night stay they had four blackouts. This means total power cuts no electricity through the hotel we did one day go off to Port de Carmen. We thought we treat ourselves to a meal out in the nearest town, this is 20 minutes away in the cab ride which will cost you 40 English pounds each way a total of £80. We arrived there to find that this was our first blackout experience all the shops had no power. No restaurants could serve as they had no power or electricity so within a five minute stay we had to get back into a cab to go back to the hotel eat, would like to add that the dolphins is a pleasurable site to go and see although the dolphins are in enclosed areas they do look like they are very well looked after and they look very happy in their waters. None of them look stressed around this area as it is a private enclosed secured residential area. There are a few bars and restaurants surrounding which is really quite pretty in the evenings you can hire the cart buggies to go round and go and sit inside the restaurant and eat reasonably priced. Very good food better than the hotel we actually did this a few times on our stay. I wouldn’t recommend.

“It was okay. Still craving real Mexican food.”

Sep 29, 2025DayTrip14001037406

We arrived at the hotel to find a grand entrance that was very clean, beautifully designed with marina-style décor and marble flooring. Unfortunately, there was no air conditioning in the lobby, which made it less comfortable. At check-in, we were unexpectedly offered an “upgrade” for an additional £2,400 to access areas of the hotel we had assumed were already included in our original booking. Thankfully, we declined. On a positive note, the staff throughout the hotel were friendly and helpful whenever we asked for assistance. However, the entertainment was minimal, and things only picked up slightly once more guests arrived. The food was a major disappointment. The on-site dining options were limited in quality, and we found much better meals at the marina restaurants nearby. The hotel shops were also shockingly overpriced, often more than double what you’d pay for the same items in the UK. We attempted a short trip to Playa del Carmen (around 20 minutes away, costing £80 return by taxi), but unfortunately arrived during a regional power outage. This meant no electricity, shops, or restaurants leaving us with no options for food, especially challenging with a baby. During our 8-day stay, power outages occurred around six times. When we asked about them, staff and locals gave mixed responses, either claiming not to know or suggesting the issue was being kept under wraps. The weather during our stay was beautiful, which was the highlight. Sadly, everything else fell short of expectations, and for that reason, we would not return.

“The perfect holiday”

Sep 29, 2025JJTries4U

From start to finish the experience at the hotel was amazing. On arrival our bags were taken for us, we were offered cold flannels and a drink and then our bags taken to our room immediately. The rooms are incredibly clean and the house keeping is fantastic. Rooms are cleaned well every day by a really friendly team. All the staff at the hotel are always really welcoming and friendly and the service was fantastic, the facilities at the hotel are perfect and a variety great food is available 24 hours a day. The entertainment team were also amazing, Chriztian made our holiday what it was, always stopping to chat to us and make sure we were having a good day and he always made the activities enjoyable and made you feel comfortable in getting involved. The marina walk with Christian in particular was a great part of the holiday, leaving the hotel and exploring Puerto Aventuras it some great information about the area and experiences around the hotel. I could mention every single member of staff at the hotel as they were all so lovely and a credit to the hotel. I wouldn’t hesitate to recommend this hotel to anyone as there was a mix of families, couples and groups but it was never too noisy or boisterous anywhere in the hotel.

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Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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