Dreams Aventuras Riviera Maya

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Dreams Aventuras Riviera Maya | Riviera Maya, Mexico | Virgin Atlantic Holidays

Riviera Maya, Mexico

4 stars

A fantastic fun-filled resort for both families and couples, Dreams Aventuras Riviera Maya provides everything you need for a memorable Mexican holiday, and then some! As well as a great location, overlooking a beautiful stretch of private beach, the resort boasts multiple speciality themed restaurants and bars, and an endless range of day and evening activities. There's also a great kids' club to keep younger guests entertained with weekly camp-out adventures!

Amenities

Kayaking
Snorkelling
Babysitting service
Kids Club
Families
Honeymoon
Bar
Evening Entertainment
Fitness Centre/Gym
Internet Access
Laundry Service
Night Club
Restaurant
Room Service
Safety Deposit Box
Spa
Beachfront location

Explore the local area

Overlooking a private beach in the resort community of Puerto Aventuras with its 9-hole golf course and eclectic collection of shops, restaurants and clubs. 15 minutes south of Playa del Carmen and 20 minutes from Tulum's Mayan ruins. Transfer time from Cancun Airport: 1 hour.

Hotel Information

Room Information
Room Upgrade Information

305 rooms and suites in 1 building of 7 floors with lifts. All rooms have air conditioning, private balcony or terrace, TV, concierge service, telephone, mini-bar refreshed daily, coffee maker, 24-hour room service*, safe, cloth steamer, shower, bathrobes and slippers and hairdryer. Deluxe Rooms with garden, pool or marina views from a private furnished terrace or balcony, have 1 king-size bed or 2 double beds.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked in-room mini-bar with water, soft drinks and beer. 24-hour room service is also included. All activities and entertainment above unless otherwise stated. No restaurant reservations are required. Concierge service and pool and beach waiter service. No wristbands required.

Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

Hotel details

Dining

8 dining options: World Café (International buffet; open for breakfast, and lunch), Portofino (Italian à la carte; open for dinner), El Patio (Mexican à la carte; open for dinner), Oceana (seafood à la carte, open for breakfast and lunch for Preferred Club guests only; open for dinner for everyone), Gohan (sushi à la carte; open for dinner). Coco Cafe/Gelato Factor (open 24-hours). Seaside Grill (steak dinner, à la carte) and Barefoot Grill (beachside brick oven pizza and Italian "trattoria" menu; open for lunch and dinner twice per week). 4 bars: Manatees (swim-up bar for Preferred Club guests only), Sugar Reef (poolside swim-up bar), Barracuda (beachside), Desires (Music Lounge/Sports Bar). Please note: all restaurants may not be open every night due to occupancy levels. No reservations required at à la carte restaurants.

Fun and Games

2 swimming pools (the Main Pool has a designated area for young kids). 2 hot tubs. Water park annex featuring two water slides, natural saltwater pools, kids' spray park, 30-person beachside heated Jacuzzi. Dreams Spa* with beauty salon*, Jacuzzis*, steam bath*, sauna*, massages*, kids and teens special treatments (all treatments require advance reservations). Billiards. Fitness centre with fitness classes. Multi-purpose sports court. Aerobics and yoga. Volleyball, ping-pong. Water sports include: sailboats, snorkelling, kayaks, catamarans*. Bicycle centre and Exploration of Puerto Aventuras*. Dance, cooking and Spanish lessons. Board games. Explorer's Club for kids, (supervised activities for 3-12 years). Outdoor lounge area and Core Zone teens' club (age 13-17 years). Pool and beach waiter service.

Entertainment

Regular daily and evening entertainment. Themed nights and events. Big-screen family films on the beach. Spectacular live performances, theme nights and festive outdoor events.

Handy Stuff

Babysitting service*. Convenience shop*. Dry-cleaning/laundry service*. Medical facility*. Business services*. Computers are available for guest use*. Complimentary WiFi access throughout.

Resort Fees

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

Additional Information

* Denotes local charge.

Please note: child ages at this property are up to and including 12 years.

Trip advisor rating

4.5/5

3,612 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

74%

Very Good

13%

Average

Poor

Terrible

“Very underwhelming experience”

Oct 24, 2025Shane P

The resort property itself was in good shape and the rooms were good. We were really disappointed by the food. The quality was low and the service was slow in the restaurants. The Explorers Club and Core Zone for kids were underwhelming. The evening entertainment was very average. We would not come back to this resort.

“You'll be okay!”

Oct 24, 2025Victor M

Not the worst way to spend your money, not the best way to spend your money! You won't have any problems, but you also won't have many surprises.

“Review of Dreams Adventuras”

Oct 23, 2025Neal005

My family would not recommend this hotel to anyone. We booked 5 nights and checked out after the first night. Drunkenness of Guests Upon check-in, we were ushered to what is the “preferred” lounge. The room was packed and there were guests that have been over served that were running into kids and using vulgar language. The atmosphere at Dreams Aventuras can be rowdy, especially around the pool areas. Loud music and excessive drinking are common, particularly in the afternoons and evenings. This environment is not ideal for families seeking a relaxing vacation, as the noise and behavior of intoxicated guests can be disruptive and uncomfortable for both adults and children. Food Quality The food at Dreams Aventuras is far from impressive. The overall quality is inconsistent and often underwhelming. Many dishes lack freshness and flavor, and food is sometimes recycled between restaurants. Hot food at the outdoor buffets is rarely served at the right temperature, making for an unappetizing experience. If you have dietary restrictions, be cautious—staff often ask about allergies but do not take responsibility for cross-contamination or special requests. We ate at the buffet restaurant, Portifino, and the “24/7” coffee and ice cream place. The buffet restaurant’s food was bland, looked not fresh and lacked any sort of intentionality in its serving. The Italian restaurant “Portifino” food could be described a strong hint of ketchup in every dish we ordered. The coffee and ice cream shop did not serve ice cream 24/7 as advertised and only had two flavors when it did, Vanilla and Coconut flavored. Activities Available Despite being advertised as a resort with a wide range of activities, the reality is disappointing. While there are some water sports and occasional poolside games, the variety and quality of activities are limited. Explorers Club and Kids Activities The Explorers Club and kids activities are not as engaging as advertised. We waited at the entrance to the explorers club for 5 minutes ringing the bell for staff before anyone showed up. The gate to the explorers pool did not open completely without having to be forced which gave a vibe of poor maintenance. The kids pool was dirty and the pool playground looked it has been missing upkeep since parts were rusted and the overall condition looked decrepit. The lady explained that there was no staff at the pool so it was completely incumbent on the parents to watch their kids which wouldn’t be a problem except there was not place for the parents to sit and watch or they were forced to stand in shin high dirty pool water. The “beach” The beach at Dreams Aventuras is notably unpleasant for swimming due to severe seaweed accumulation during certain times of the year, which causes a strong, foul odor reminiscent of rotten fish and sewage. This makes the ocean water near the resort unsuitable for swimming, and if you are looking for clear, blue water, you will be disappointed. The resort has installed a rock wall to limit seaweed inflow, but this has led to stagnant water and very unpleasant smells around the property because of water flow. To fix that stagnant water, they have installed bilge pumps to flow water over the rock wall which didn’t really seem liked it helped. While the water is calmer and better suited for paddleboarding or kayaking, the beach experience is far from idyllic. The beach is an obviously fake one with trucked in sandsince the sand only is about an inch or two deep before you hit a rock bed. Which makes building sand castles with your kid not very pleasant since their plastic toys will likely break digging for sand. Careful walking is needed barefoot in case you walk over the rocks below the sand. Additionally, there is a persistent sewage-like smell around parts of the property, which detracts significantly from the overall atmosphere and comfort during the stay. Overall, Dreams Aventuras Hotel in Cancun falls short in several key areas. The inconsistent food quality, lackluster activities, disruptive guest behavior, beach, and disappointing kids’ programs make it difficult to recommend this property for families or anyone seeking a high-quality resort experience.

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Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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