Grand Palladium Colonial Resort - Spa | Riviera Maya, Mexico

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Grand Palladium Colonial Resort - Spa | Riviera Maya, Mexico | Virgin Atlantic Holidays

Grand Palladium Colonial Resort - Spa

Riviera Maya, Mexico

4 stars

Get ready to fiesta, siesta, and do it all over again at the Grand Palladium Colonial Resort & Spa - your all-inclusive playground on Mexico’s sun-soaked Riviera Maya. Lazy beach days, adrenaline-packed adventures, or spa sessions that melt the stress away, this resort has it all. Hit the tennis courts, try your hand at pickleball, or dive into the massive pools. And when the sun goes down? The resort’s live entertainment keeps the party going. Live music, themed parties, and shows that will have you dancing all the way back to your spacious, comfortable suite. So, whether you’re here for the beach, the bliss, or the brilliant food, you’re about to find your happy place.

Amenities

Kids Club
Families
Bar
Evening Entertainment
Internet Access
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Beachfront location

Explore the local area

Located in Akumal, which is between the vibrant resort areas of Playa del Carmen and Tulum. Transfer time from Cancun Airport: 1 hour.

Hotel Information

Room Information
Room Upgrade Information

389 rooms and suites, all modern with Mexican-inspired decor. With furnished balcony, air-conditioning, flatscreen TV, in-room tea/coffee, mini-bar, WiFi and safe. Deluxe Garden View rooms are located near the hotel’s main restaurant and bar area, with either 1 king bed or 2 double beds, sleeping maximum 4 people.

All Inclusive includes: all meals and activities unless otherwise stated.

Hotel details

Dining

2 show cooking restaurants: La Hacienda (International buffet restaurant) and El Gran Azul (International buffet restaurant). A la carte restaurants: EL Dorado (steak house), La Adelita (Mexican). Bravo Dinner & Dance*, Chic Cabaret & Restaurant*, Le Petit Chef*.

Fun and Games

Choice of 3 pools including 1 adult-only. Access to the spa* with sauna and Turkish bath. Gym with cardio and weights. Volleyball court. Mini-golf course. Basketball court. Tennis and padel. Badminton. Water polo. Pickleball. Cooking classes. Dance lessons. Baby club (for 1-3 years, suitable games and activities), Mini Club (for 4-12 years) and Black & White Junior Club (teen room with pool tables, Xbox and computers).

Entertainment

Regular entertainment including live music, DJs, theatre shows and themed parties. CHIC Cabaret & Restaurant*.

Handy Stuff

24-hour room service*. Laundry service*. Concierge service. Medical service*.

Resort Fees

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

Additional Information

Bookings made before 30 Sep ' 25 - Guests have the opportunity to utilize some of the privileges available at some of their sister properties within the Grand Palladium complex (subject to availability).

* Denotes local charge..

Trip advisor rating

4.3/5

12,129 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

60%

Very Good

21%

Average

Poor

Terrible

“La Adelia at Colonial”

Dec 06, 2025Chris P

5 Tonight we dined at La Adelia and were served by Gérardo. Firstly, what a gentleman (as with all staff here in Mexico), secondly, his knowledge and advice on the menu was second to none. Whilst we aren't big eaters the salad bar was perfect, plenty of choice for everyone. The starter was good, the main course we had (fish), was served hot and just perfect in every way (Thank you chefs), desert, my wife was full so declined, I had the trio! My only wish was that my wife had ordered the same as they were so light and tasty I could have quite easily devoured a 2nd helping. Once again, thank you Gerardo, a Mexican legend from Chris & Sue room 1910.

“Amazing!”

Dec 06, 2025YasminA318

Edilberto Capitain! Restaurant El Gran Azul was the bomb dot com!! The staff were amazing and gorgeous. Could not recommend enough. Sylvia and Solifad and Nisa particularly made our stay unbelievable.

“a sad decline of a once fabulous resort”

Dec 05, 2025katemartin2025

the beach has all but gone in places now after years of seaweed removal, but worse still is what appears to be a lack of staff in restaurants leading to poor service, and a rejig of evening entertainment that has declined in variety and quality over the last few years. Sadly after 9 visits we are done.

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Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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