Grand Palladium Colonial Resort - Spa

Riviera Maya, Mexico

Star rating

Deluxe Garden View
Junior Suite Garden View
Sumptuori
El Dorado
Poseidon
Las Olas
La Hacienda
Xtra Time Sports Bar
Lobby
Lobby
Deluxe Garden View
Junior Suite Garden View
Sumptuori
El Dorado
Poseidon
Las Olas
La Hacienda
Xtra Time Sports Bar
Lobby
Lobby

The hotel

Get ready to fiesta, siesta, and do it all over again at the Grand Palladium Colonial Resort & Spa - your all-inclusive playground on Mexico’s sun-soaked Riviera Maya. Lazy beach days, adrenaline-packed adventures, or spa sessions that melt the stress away, this resort has it all. Hit the tennis courts, try your hand at pickleball, or dive into the massive pools. And when the sun goes down? The resort’s live entertainment keeps the party going. Live music, themed parties, and shows that will have you dancing all the way back to your spacious, comfortable suite. So, whether you’re here for the beach, the bliss, or the brilliant food, you’re about to find your happy place.

Amenities

  • Kids Club
  • Families
  • Bar
  • Evening Entertainment
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located in Akumal, which is between the vibrant resort areas of Playa del Carmen and Tulum. Transfer time from Cancun Airport: 1 hour.

Hotel information

389 rooms and suites, all modern with Mexican-inspired decor. With furnished balcony, air-conditioning, flatscreen TV, in-room tea/coffee, mini-bar, WiFi and safe. Deluxe Garden View rooms are located near the hotel’s main restaurant and bar area, with either 1 king bed or 2 double beds, sleeping maximum 4 people.

All Inclusive includes: all meals and activities unless otherwise stated.

Room upgrades

Junior Suite Garden View rooms are located near the pool, with either 1 king bed or 2 double beds, sleeping maximum 4 people.

Junior Suite Pool Side rooms are located near the pool, with either 1 king bed or 2 double beds, sleeping maximum 4 people.

Romance Villa Suite Pool Side with a private, Mayan-style outdoor shower, and a terrace with a hammock and sitting area, sleeping maximum 2 adults.

  • Book by 11 Aug '25 to receive up to 13 % off the accommodation cost between  24 Jun - 31 Aug '25  Terms and conditions apply. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. 
  • Book by 11 Aug '25 to receive up to 5 % off the accommodation cost between 24 Jun - 31 Oct '25.  Terms and conditions apply. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. 

2 show cooking restaurants: La Hacienda (International buffet restaurant) and El Gran Azul (International buffet restaurant). A la carte restaurants: EL Dorado (steak house), La Adelita (Mexican). Bravo Dinner & Dance*, Chic Cabaret & Restaurant*, Le Petit Chef*.

Regular entertainment including live music, DJs, theatre shows and themed parties. CHIC Cabaret & Restaurant*.

Choice of 3 pools including 1 adult-only. Access to the spa* with sauna and Turkish bath. Gym with cardio and weights. Volleyball court. Mini-golf course. Basketball court. Tennis and padel. Badminton. Water polo. Pickleball. Cooking classes. Dance lessons. Baby club (for 1-3 years, suitable games and activities), Mini Club (for 4-12 years) and Black & White Junior Club (teen room with pool tables, Xbox and computers).

24-hour room service*. Laundry service*. Concierge service. Medical service*.

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

Guests have the opportunity to utilize some of the privileges available at some of their sister properties within the Grand Palladium complex (subject to availability).

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (7079)
  • Very good (2551)
  • Average (1057)
  • Poor (595)
  • Terrible (515)
Image of the Tripadvisor rating Perfect Holiday.

Jul 12, 2025 West4red

Please ignore any negative reviews of Grand palladium colonial, have unfortunately just returned and had a Fantastic Holiday. Traveled with my Wife and sister in law, Welcomed by friendly and very informative reception staff on arrival and swiftly checked in. The Hotel was huge and set in a beautiful tropical gardens, which the staff work so hard… Read more
Please ignore any negative reviews of Grand palladium colonial, have unfortunately just returned and had a Fantastic Holiday. Traveled with my Wife and sister in law, Welcomed by friendly and very informative reception staff on arrival and swiftly checked in. The Hotel was huge and set in a beautiful tropical gardens, which the staff work so hard to keep spotlessly clean. Pool area was large and well kept, pool was cleaned every morning, no shortage of sun loungers and plenty of shade. Pool and beach bars are great and the bar tenders are super friendly and funny. Food at all the restaurant's is very high standards, download the Grand Palladium App so you can book the al carte restaurants, and again all the staff are friendly and happy to help. Rooms are comfortable, spotless and comes equipped with fully stocked mini bar. Only downside was the Seaweed on the beach, this is the season and has been one of the worst in recent years, but this completely natural and the guys work hard to remove it. It didn't stop other guests or myself enjoying the sea. Overall Fantastic Hotel, Great Staff, Dream Holiday. Read less
Image of the Tripadvisor rating Another Nice Resort, though somewhat Outdated Rooms

Jul 11, 2025 TomTrilogy

Took our adult children and grandkids to another Palladium Resort (14 of us in all, age 2-to-74). Enjoyed a beautiful venue (though it was hot in July) and the all-inclusive benefits. Hotel amenities were very nice, though the rooms seemed a bit outdated in decor and style. Nonetheless, if know the Palladium business model, it’s excellent for… Read more
Took our adult children and grandkids to another Palladium Resort (14 of us in all, age 2-to-74). Enjoyed a beautiful venue (though it was hot in July) and the all-inclusive benefits. Hotel amenities were very nice, though the rooms seemed a bit outdated in decor and style. Nonetheless, if know the Palladium business model, it’s excellent for families, small and large. This was our 2nd venture (first was Grand Palladium Jamaica - which was “excellent”!). Our children’s rooms were right near a remodel construction so the sleep quality the first couple days was not so good. We’ll likely try another Palladium as we like the all-inclusive, the mini-kids and kids clubs, many pool areas, and the varied choices of restaurants on premise. Read less
Image of the Tripadvisor rating 5* experience. Would recommend to anyone!

Jul 10, 2025 Harry P

Fantastic trip all around. Amazing friendly staff, especially Ulises who made us all feel so welcome. Incredible food and hospitality.
Image of the Tripadvisor rating Recommended

Jul 9, 2025 fejti2025

The location is perfect, the stuff is extremely nice, the food was fresh and tasty. The beach is beautiful, but the sargrasso situation is bad:(
Image of the Tripadvisor rating Fantastic Stay

Jul 8, 2025 XXHeatherMcNallyXX

Fantastic 2 weeks at the Grand Palladium Colonial, rooms were a little dated compared to the other resorts and there was a musty smell when we arrived, however we preferred to call the room traditional and a spritz of spray sorted the smell. Sargasam made the beach largely unusable but there is lots to do in the area and did not impact our… Read more
Fantastic 2 weeks at the Grand Palladium Colonial, rooms were a little dated compared to the other resorts and there was a musty smell when we arrived, however we preferred to call the room traditional and a spritz of spray sorted the smell. Sargasam made the beach largely unusable but there is lots to do in the area and did not impact our holiday. Beautiful surroundings and easy to get around the resort by foot or by the little carts that offered transport. Plenty of options for food and drinks, they definitely did not scrimp on the all inclusive options and staff were amazing. Especially Alexandra the hostess at El Gran Azul who greeted us each morning with a smile and a chat and made us feel so welcome and Jazi from POP who made us feel so welcome at the resort and always had time for a quick chat, both a true credit to the resort. Remember to venture beyond the resort when you visit, so many beautiful things to see. Read less