Get ready to fiesta, siesta, and do it all over again at the Grand Palladium Colonial Resort & Spa - your all-inclusive playground on Mexico’s sun-soaked Riviera Maya. Lazy beach days, adrenaline-packed adventures, or spa sessions that melt the stress away, this resort has it all. Hit the tennis courts, try your hand at pickleball, or dive into the massive pools. And when the sun goes down? The resort’s live entertainment keeps the party going. Live music, themed parties, and shows that will have you dancing all the way back to your spacious, comfortable suite. So, whether you’re here for the beach, the bliss, or the brilliant food, you’re about to find your happy place.
Amenities
Kids Club
Families
Bar
Evening Entertainment
Internet Access
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Beachfront location
Where is it
Located in Akumal, which is between the vibrant resort areas of Playa del Carmen and Tulum. Transfer time from Cancun Airport: 1 hour.
Hotel information
389 rooms and suites, all modern with Mexican-inspired decor. With furnished balcony, air-conditioning, flatscreen TV, in-room tea/coffee, mini-bar, WiFi and safe. Deluxe Garden View rooms are located near the hotel’s main restaurant and bar area, with either 1 king bed or 2 double beds, sleeping maximum 4 people.
All Inclusive includes: all meals and activities unless otherwise stated.
Room upgrades
Junior Suite Garden View rooms are located near the pool, with either 1 king bed or 2 double beds, sleeping maximum 4 people.
Junior Suite Pool Side rooms are located near the pool, with either 1 king bed or 2 double beds, sleeping maximum 4 people.
Romance Villa Suite Pool Side with a private, Mayan-style outdoor shower, and a terrace with a hammock and sitting area, sleeping maximum 2 adults.
2 show cooking restaurants: La Hacienda (International buffet restaurant) and El Gran Azul (International buffet restaurant). A la carte restaurants: EL Dorado (steak house), La Adelita (Mexican). Bravo Dinner & Dance*, Chic Cabaret & Restaurant*, Le Petit Chef*.
Regular entertainment including live music, DJs, theatre shows and themed parties. CHIC Cabaret & Restaurant*.
Choice of 3 pools including 1 adult-only. Access to the spa* with sauna and Turkish bath. Gym with cardio and weights. Volleyball court. Mini-golf course. Basketball court. Tennis and padel. Badminton. Water polo. Pickleball. Cooking classes. Dance lessons. Baby club (for 1-3 years, suitable games and activities), Mini Club (for 4-12 years) and Black & White Junior Club (teen room with pool tables, Xbox and computers).
24-hour room service*. Laundry service*. Concierge service. Medical service*.
Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).
Guests have the opportunity to utilize some of the privileges available at some of their sister properties within the Grand Palladium complex (subject to availability).
* Denotes local charge.
Based on 11714 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (7009)
Very good (2544)
Average (1055)
Poor (595)
Terrible (514)
We will be back
Jun 22, 2025Nicole E
A bit of a hiccup in the beginning with a clerical error on Grand Palladium’s part but aside from that, vacationing at this resort was good. The grounds are gorgeous! A lot of sargassum (to be expected this time of year) so beach not accessible but the pool area was a lot of fun. Food is resort food. Staff is accommodating, polite, and friendly.…
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A bit of a hiccup in the beginning with a clerical error on Grand Palladium’s part but aside from that, vacationing at this resort was good. The grounds are gorgeous! A lot of sargassum (to be expected this time of year) so beach not accessible but the pool area was a lot of fun. Food is resort food. Staff is accommodating, polite, and friendly.
Coffee every morning in Colonial lobby with Eduardo as our bartender. Eduardo always has a smile on his face and very informative on things to do.
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Best coffee and bartender.
Jun 22, 2025fjk3rddayHermantown, Minnesota
Eduardo in bar lobby colonial was our bartender every morning for coffee. He was friendly and very attentive. He mare our vacation experience enjoyable.
Amazing bar tenders
Jun 18, 2025Natalie W
Miguel Javier and Santiago Alturo Mauricio who worked at the lobby bar were incredible bar tenders. Each night they worked very hard, were speedy with service, had great attitudes and very kind. They treated our family amazing, we appreciated them so much!
Great Bartender’s
Jun 18, 2025Rob W
Miguel Javier and Santiago Arturo Mauricio took great care of us each night at the lobby bar. They were very attentive to all of the guests and had a great attitude no matter how busy they got.
best bartenders
Jun 17, 2025Alayna W
Miguel and Santiago are great bartenders. Very attentive and extremely hardworking. Like to encourage a great night.
We will be back