Grand Palladium Colonial Resort - Spa

Riviera Maya, Mexico

Star rating

Deluxe Garden View
Junior Suite Garden View
Sumptuori
El Dorado
Poseidon
Las Olas
La Hacienda
Xtra Time Sports Bar
Lobby
Lobby
Deluxe Garden View
Junior Suite Garden View
Sumptuori
El Dorado
Poseidon
Las Olas
La Hacienda
Xtra Time Sports Bar
Lobby
Lobby

The hotel

Get ready to fiesta, siesta, and do it all over again at the Grand Palladium Colonial Resort & Spa - your all-inclusive playground on Mexico’s sun-soaked Riviera Maya. Lazy beach days, adrenaline-packed adventures, or spa sessions that melt the stress away, this resort has it all. Hit the tennis courts, try your hand at pickleball, or dive into the massive pools. And when the sun goes down? The resort’s live entertainment keeps the party going. Live music, themed parties, and shows that will have you dancing all the way back to your spacious, comfortable suite. So, whether you’re here for the beach, the bliss, or the brilliant food, you’re about to find your happy place.

Amenities

  • Kids Club
  • Families
  • Bar
  • Evening Entertainment
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located in Akumal, which is between the vibrant resort areas of Playa del Carmen and Tulum. Transfer time from Cancun Airport: 1 hour.

Hotel information

389 rooms and suites, all modern with Mexican-inspired decor. With furnished balcony, air-conditioning, flatscreen TV, in-room tea/coffee, mini-bar, WiFi and safe. Deluxe Garden View rooms are located near the hotel’s main restaurant and bar area, with either 1 king bed or 2 double beds, sleeping maximum 4 people.

All Inclusive includes: all meals and activities unless otherwise stated.

Room upgrades

Junior Suite Garden View rooms are located near the pool, with either 1 king bed or 2 double beds, sleeping maximum 4 people.

Junior Suite Pool Side rooms are located near the pool, with either 1 king bed or 2 double beds, sleeping maximum 4 people.

Romance Villa Suite Pool Side with a private, Mayan-style outdoor shower, and a terrace with a hammock and sitting area, sleeping maximum 2 adults.

  • Book by 11 Aug '25 to receive up to 13 % off the accommodation cost between  24 Jun - 31 Aug '25  Terms and conditions apply. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. 
  • Booking Bonus: Bookby 30 Sep '25 to receive 5% off the accommodation cost between 21 Aug '25 - 31 Oct '26. Termsand conditions apply. Any applicable offers have been calculated into theprices shown. Offers may not be combinable. Blackout dates apply.
  • Booking Bonus: Book by 22 Sep '25 to receive up to 5% off theaccommodation cost between 1 Nov–31 Dec '25.Terms andconditions apply. Any applicable offers have been calculated into theprices shown. Offers may not be combinable. Blackout dates apply. 

2 show cooking restaurants: La Hacienda (International buffet restaurant) and El Gran Azul (International buffet restaurant). A la carte restaurants: EL Dorado (steak house), La Adelita (Mexican). Bravo Dinner & Dance*, Chic Cabaret & Restaurant*, Le Petit Chef*.

Regular entertainment including live music, DJs, theatre shows and themed parties. CHIC Cabaret & Restaurant*.

Choice of 3 pools including 1 adult-only. Access to the spa* with sauna and Turkish bath. Gym with cardio and weights. Volleyball court. Mini-golf course. Basketball court. Tennis and padel. Badminton. Water polo. Pickleball. Cooking classes. Dance lessons. Baby club (for 1-3 years, suitable games and activities), Mini Club (for 4-12 years) and Black & White Junior Club (teen room with pool tables, Xbox and computers).

24-hour room service*. Laundry service*. Concierge service. Medical service*.

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

Guests have the opportunity to utilize some of the privileges available at some of their sister properties within the Grand Palladium complex (subject to availability).

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
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Traveller rating

  • Excellent (7139)
  • Very good (2560)
  • Average (1061)
  • Poor (599)
  • Terrible (522)
Image of the Tripadvisor rating Restaurants

Aug 12, 2025 wendyk249 Wirral, United Kingdom

Great service from Gerardo in the La Adelita restaurant. Nothing was too much trouble for him. He was very attentive and helped me and my 12 year old to choose our food off the menu. Great service. Thank you.
Image of the Tripadvisor rating Summer trip

Aug 12, 2025 rubensantana123

Great family atmosphere and fun time. Food was great! The staff was very attentive and strived to be helpful.
Image of the Tripadvisor rating Grand Palladium Mexico

Aug 11, 2025 Clare L

Amazing holiday and activities- David the sport instructor was incredible- hard workouts, high energy and great gym music - kept the group going even when we wanted to stop - yoga, Pilates, axle abs, fitness work out and jumping fun (omg) - food incredible spoiled for choice high quality- 2 years we have been coming and still great. Never made the… Read more
Amazing holiday and activities- David the sport instructor was incredible- hard workouts, high energy and great gym music - kept the group going even when we wanted to stop - yoga, Pilates, axle abs, fitness work out and jumping fun (omg) - food incredible spoiled for choice high quality- 2 years we have been coming and still great. Never made the evening entertainment as too shattered lol . Read less
Image of the Tripadvisor rating Fun breakfast with Raggs for the kids!

Aug 8, 2025 Xavier S

We went for breakfast with Raggs at La Adelita, and had a great time! The servers Karen, Lore, Fer, Eduardo and Leo were attentive, and accommodated our vegetarian and vegan diets. The kids greatly enjoyed Raggs and the other mascots. Thank you!
Image of the Tripadvisor rating Amazing experience at the Mexican a la carte!

Aug 8, 2025 Henry G

When I went to the Mexican a la carte, I had a waiter named Rigo, very polite and explained the menu perfectly, gave some very good recommendations, such as the poor knight, a must try and confirmed our doubts of the pronunciation of the desert “Churros”. If you are seated in Rigo’s section, you are in good hands.