Get ready to fiesta, siesta, and do it all over again at the Grand Palladium Colonial Resort & Spa - your all-inclusive playground on Mexico’s sun-soaked Riviera Maya. Lazy beach days, adrenaline-packed adventures, or spa sessions that melt the stress away, this resort has it all. Hit the tennis courts, try your hand at pickleball, or dive into the massive pools. And when the sun goes down? The resort’s live entertainment keeps the party going. Live music, themed parties, and shows that will have you dancing all the way back to your spacious, comfortable suite. So, whether you’re here for the beach, the bliss, or the brilliant food, you’re about to find your happy place.
Amenities
Kids Club
Families
Bar
Evening Entertainment
Internet Access
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Beachfront location
Where is it
Located in Akumal, which is between the vibrant resort areas of Playa del Carmen and Tulum. Transfer time from Cancun Airport: 1 hour.
Hotel information
389 rooms and suites, all modern with Mexican-inspired decor. With furnished balcony, air-conditioning, flatscreen TV, in-room tea/coffee, mini-bar, WiFi and safe. Deluxe Garden View rooms are located near the hotel’s main restaurant and bar area, with either 1 king bed or 2 double beds, sleeping maximum 4 people.
All Inclusive includes: all meals and activities unless otherwise stated.
Room upgrades
Junior Suite Garden View rooms are located near the pool, with either 1 king bed or 2 double beds, sleeping maximum 4 people.
Junior Suite Pool Side rooms are located near the pool, with either 1 king bed or 2 double beds, sleeping maximum 4 people.
Romance Villa Suite Pool Side with a private, Mayan-style outdoor shower, and a terrace with a hammock and sitting area, sleeping maximum 2 adults.
Book
by 11 Aug '25 to receive up to 13 % off the accommodation cost between 24 Jun - 31 Aug '25 Terms
and conditions apply. Any applicable offers have been calculated into the
prices shown. Offers may not be combinable. Blackout dates apply.
Book
by 11 Aug '25 to receive up to 5 % off the accommodation cost between 24 Jun - 31 Oct '25. Terms
and conditions apply. Any applicable offers have been calculated into the
prices shown. Offers may not be combinable. Blackout dates apply.
2 show cooking restaurants: La Hacienda (International buffet restaurant) and El Gran Azul (International buffet restaurant). A la carte restaurants: EL Dorado (steak house), La Adelita (Mexican). Bravo Dinner & Dance*, Chic Cabaret & Restaurant*, Le Petit Chef*.
Regular entertainment including live music, DJs, theatre shows and themed parties. CHIC Cabaret & Restaurant*.
Choice of 3 pools including 1 adult-only. Access to the spa* with sauna and Turkish bath. Gym with cardio and weights. Volleyball court. Mini-golf course. Basketball court. Tennis and padel. Badminton. Water polo. Pickleball. Cooking classes. Dance lessons. Baby club (for 1-3 years, suitable games and activities), Mini Club (for 4-12 years) and Black & White Junior Club (teen room with pool tables, Xbox and computers).
24-hour room service*. Laundry service*. Concierge service. Medical service*.
Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).
Guests have the opportunity to utilize some of the privileges available at some of their sister properties within the Grand Palladium complex (subject to availability).
* Denotes local charge.
Based on 11851 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (7118)
Very good (2559)
Average (1059)
Poor (598)
Terrible (519)
Grand Palladium Colonial Family Vacation
Aug 2, 2025Kim F
We stayed 5 nights at the Grand Palladium Colonial in July. The property was great and there were enough activities to keep us entertained. We had a group of 18 and were able to have nightly dinners together. Our rooms were also in the same buildings which was great. The buffet was great, many things to choose from. The coffee at the bars…
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We stayed 5 nights at the Grand Palladium Colonial in July. The property was great and there were enough activities to keep us entertained. We had a group of 18 and were able to have nightly dinners together. Our rooms were also in the same buildings which was great. The buffet was great, many things to choose from. The coffee at the bars were delicious and convenient. I heard others having a hard time getting reservations. We didn't have a problem though. The pools were kept up nicely and our group tried all of the different options. The bathtubs are pretty dangerous to get in and out of and there aren't elevators. Be aware! Service was good - drinks are a little weak, which was to be expected. I would definitely come back. I think it's a solid 4* property.
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Superb service and activities - amazing family holiday!!
Aug 1, 2025Matt L
Outstanding in every way!
Wonderful food, service and activities for the kids. My wife and I could relax, have fun and enjoy family time like we haven’t done in a long while.
If in any doubt, book this hotel which is an amazing base to explore Akumal, Playa de Carmen and beyond
A special shout out to Diego who looked after us daily around the…
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Outstanding in every way!
Wonderful food, service and activities for the kids. My wife and I could relax, have fun and enjoy family time like we haven’t done in a long while.
If in any doubt, book this hotel which is an amazing base to explore Akumal, Playa de Carmen and beyond
A special shout out to Diego who looked after us daily around the pool in terms of drinks, cocktails and beers. Super friendly and amazing service 😎
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Customer service
Aug 1, 2025Discover16162589872
Adriana and Karla were great
Awesome service and very attentive and always very helpful and so polite and awesome
The best staff to help with cabana service
Our experience was fantastic
Aug 1, 2025Rosa E
The food from the La Adelita was super delicious. Specially one of the salsas.
And our waiter was excellent, he was knowledgeable about the menu.
Tortilla Making activity
Jul 31, 2025Lisa F
Carlos and Angel hosted a great tortilla making experience. It was informative and fun, they make a great team! Thank you.
Grand Palladium Colonial Family Vacation