Hilton Tulum Riviera Maya, All Inclusive Resort

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Hilton Tulum Riviera Maya, All Inclusive Resort | Riviera Maya, Mexico | Virgin Atlantic Holidays

Riviera Maya, Mexico

5 stars

Located just outside of Tulum, the Hilton Tulum Riviera Maya All Inclusive Resort offers a wealth of natural beauty and contemporary comfort, with a white sand beach, spa with wellness classes, and a choice of sparkling swimming pools. You're spoilt for choice at this All Inclusive haven with 13 restaurants and bars, fun daytime activities at the dedicated kids and teens clubs, plus, a jam packed entertainment schedule in the evening (that we're sure will keep you up way past sundown). Despite the vast range of things to do at the hotel, it's not completely cut off - you're close enough to explore local attractions such as Gran Cenote and Chichen Itza - one of the Seven Wonders of the New World. Fancy upgrading your holiday experience? Book an Enclave room to enjoy extra resort perks that will leave you feeling like VIP.

Amenities

Kids Club
Teen Club
Bar
Evening Entertainment
Fitness Centre/Gym
Internet Access
Restaurant
Spa
Swimming Pool
Beachfront location

Explore the local area

Located in Riviera Maya, and close to attractions such as Tulum’s Mayan ruins and ecological parks. Transfer time from Cancun Airport: 2 hours.

Hotel Information

Room Information
Room Upgrade Information

735 contemporary rooms and suites, located throughout two-story villa-style buildings. All with oceanfront or resort views, air-conditioning, furnished balcony, seating area, table and chairs, coffee machine, mini-bar, TV, safe, bathroom, and 1 king-size bed, or 2 queen-size beds. Nature View Rooms are 452 sq. ft. and sleep maximum 4 adults.

All Inclusive includes: breakfast, lunch, and dinner at 13 food and beverage outlets. Unlimited drinks and cocktails. Mini-bar stocked daily with premium drinks and snacks.

Hotel details

Dining

13 restaurants and bars including Vela Sur (International buffet restaurant, all-day dining). Vela Norte (International and Mexican buffet restaurant, all-day dining). La Luce (Italian). Maxal (Mexican). Noriku (Asian). Auma (steakhouse). Chiringuito Seasalt (pool grill). Chiringuito Cocomar (pool grill, exclusively for Enclave guests). Deli cafe. Lobby bar. Pool bars.

Fun and Games

8 pools and 1 Splash Zone/Park. Spa* (located at Conrad Tulum Riviera Maya, with 16 treatment rooms, sauna, steam room and a beauty salon). Fitness centre. Kids club (4-12 years, activities includes treasure hunts, dance classes and Mexican games). Teens club (with video games, billiards, board games, and movie theatre.). Wine tour*. Group yoga and wellness classes. Aqua aerobics. Beach volleyball.

Entertainment

Daily cultural activities and nightly music and entertainment programme.

Handy Stuff

Complimentary WiFi. Pool and beach service. Personal concierge. 24-hour room service*.

Resort Fees

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

Additional Information

* Denotes local charge.

Trip advisor rating

4.3/5

1,811 reviews

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Excellent

68%

Very Good

12%

Average

Poor

Terrible

“Amazing”

Nov 11, 2025Stephanie M

This kid club is the best we have seen. Kids had fun, parents could relax. Staff was attentive, everything was clean. Large space with kids activities and play area. Took kids to splash park and pool. Great experience!

“October vacation”

Nov 10, 2025Daniel S

We had a wonderful vacation with our elementary aged children at this facility. They especially loved the main beach area where they could snorkel to see fish and look at washed up corals. The kids club was incredible, they loved the 3 story climbing structure and all the childcare staff were fun/responsive. They use WhatsApp to message you any updates/requests. The enclave experience was also wonderful. Thank you to all involved!

“5 out of 5”

Nov 10, 2025Ronald B

A cup of coffee while watching the sun rise over the Caribbean followed by yoga on the beach with Sophia Martinez was the way I started every day of our week long trip at the Hilton Tulum Riviera Maya All-Inclusive Resort. Talk about a perfect start to your day! Sophia is an excellent yoga instructor who led us through 45 minutes of stretching, breathing and meditation. The entire resort was spotless and well maintained. We found that every single staff member who we interacted with was so bright, cheery, polite and helpful - almost hard to believe! We tried every restaurant and found the food and service to be outstanding in every instance. The sommelier team was incredible in introducing you to wonderful Mexican wines (wines around the world as well). Their descriptions and stories about the wind were magical and more important accurate. My wife raved about the Conrad Spa facility and treatments. I enjoyed a day-long excursion booked through an OceanTours office at the hotel. Easy, great day, picked up at the front door and brought back, all on time and a great guide for the day. We were there for the Dia de Muertos and the Hilton put together an amazing show to celebrate this important holiday. We enjoyed other evening events as well. There are over 600 rooms and yet we never felt crowded or ignored. A great experience and one I would recommend over and over again.

ATOL protection for your entire holiday

Book with confidence knowing your holiday is financially protected

Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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