Secrets Akumal Riviera Maya

Riviera Maya, Mexico

Star rating

Swim-Out Suite
Junior Suite Tropical View Double
Preferred Club Junior Suite Ocean Front
Coco Cafe
El Patio Restaurant
Romance Master Suite Ocean Front Room
Lobby
Bordeaux French cuisine Restaurant
Spa
Himitsu Pan-Asian Restaurant
Preferred Club Junior Suite Tropical View
Preferred Club Lounge
Swim-Out Suites
Desires Bar
Market Cafe
Preferred Club Junior Suite Ocean View
Preferred Club Junior Suite Ocean Front Swim-Out
Barracuda Bar
Seaside Grill
Portofino
Oceana
Rendezvous Terrace
Half Time Bar
Sugar Reef
Junior Suite Partial Ocean View Double
Central Plaza
Swim-Out Suite
Junior Suite Tropical View Double
Preferred Club Junior Suite Ocean Front
Coco Cafe
El Patio Restaurant
Romance Master Suite Ocean Front Room
Lobby
Bordeaux French cuisine Restaurant
Spa
Himitsu Pan-Asian Restaurant
Preferred Club Junior Suite Tropical View
Preferred Club Lounge
Swim-Out Suites
Desires Bar
Market Cafe
Preferred Club Junior Suite Ocean View
Preferred Club Junior Suite Ocean Front Swim-Out
Barracuda Bar
Seaside Grill
Portofino
Oceana
Rendezvous Terrace
Half Time Bar
Sugar Reef
Junior Suite Partial Ocean View Double
Central Plaza

The hotel

A adults-only resort to join the Secrets Resorts & Spas family, you’ll not only enjoy luxury accommodation at the Secrets Akumal Riviera Maya but a fantastic range of amenities too. This resort really does have it all. Choose a suite with swim-out access and gorgeous ocean or tropical views. Want to truly spoil yourself? Upgrade to a Preferred Club Room, benefits include your very own lounge in which to enjoy daily continental breakfast as well as afternoon tea and hors d’oeuvres. Everyone is treated royally, with a world-class spa to take advantage of, an oceanfront infinity pool and water sports galore. In an ideal location for snorkelling, scuba-diving, and sport fishing, you'll be sure to see plenty of turtles, Akumal means "Place of the turtles" after all! There are also several restaurants, serving a wide range of global cuisines. For a taste of Mexico, head to El Patio or feast on Pan-Asian delights at Himitsu — reservations are never required. Secrets also offers 'Sip, Savour & See', where you can enjoy drinks, dinner and live entertainment at an impressive number of neighbouring resorts — perfect if you fancy a night out.

Amenities

  • Kayaking
  • Scuba Diving
  • Wheelchair access
  • Honeymoon
  • Wedding
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service

Where is it

In the heart of the Riviera Maya, overlooking the award-winning white sands of Akumal Beach. Akumal, “place of turtles” in Mayan, is home to one of the largest green sea turtle populations in Mexico. Close to the area’s most unique sites including an authentic Mayan village, the world’s largest underground river and just 20 minutes from the famous Playa del Carmen. Close to Tulum Ecological Site. The world’s second largest barrier reef sits just 150 metres off the resort’s beach. Transfer time from Cancun Airport: 60 minutes.

Hotel information

434 suites. All with private balcony or terrace, in-suite whirlpool, air-conditioning, satellite TV, telephone, complimentary WiFi access, iPod docking station, complimentary mini-bar, Nespresso™ coffee maker, safe, ceiling fan, sofa, vanity mirror, hairdryer, bathrobes, slippers and iron and board. Blackout drapes. 24-hour room service and a Secrets box for private room service, there is also concierge in every building. Rain and handheld shower head in every suite. Junior Suite Tropical View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all meals (full breakfast, lunch and dinner) and snacks. Concierge service. WiFi. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. Mini-bar refreshed daily, pool and beach waiter service. Daily maid service. No wristbands required. All gratuities. All activities and entertainment above unless otherwise stated. 24-hour room service.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at neighbouring resorts (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Junior Suite Partial Ocean View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Ocean View with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Swim-Out with direct pool access and 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Tropical have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Swim-Out with 1 king-size bed plus swim-out access, sleeping maximum 2 adults.


Preferred Club Junior Suite Ocean Front Swim-Out with 1 king-size bed plus swim-out access, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean Front have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Romance Master Suite Ocean View with walk-in closet, full bathroom with whirlpool for two, water closet and double vanities and a private furnished balcony or terrace with plunge pool. 1 king-size bed, sleeping maximum 2 adults.

Romance Master Suite Swim Out with walk-in closet, full bathroom with whirlpool for two, water closet and double vanities and a private furnished balcony with direct pool access. 1 king-size bed, sleeping maximum 2 adults.


Romance Master Suite Ocean Front with walk-in closet, two TV's, full bathroom with whirlpool for two, his and hers shower, water closet and double vanities and a private furnished balcony with private plunge pool. 1 king-size bed, sleeping maximum 2 adults.


Romance Master Suite Ocean Front Swim Out with walk-in closet, two TV's, full bathroom with whirlpool for two, his and hers shower, water closet and double vanities and a private furnished balcony with direct swim out access. 1 king-size bed, sleeping maximum 2 adults.

Presidential Suite with 1 king-size bed, spacious living room and separate dining area with kitchenette, sleeping maximum 2 adults.

The Preferred Club is an exclusive area offering exceptional services, a private lounge and Preferred Club suites offering impressive tropical, pool and ocean views all in premium locations.

Preferred Club amenities include:

- Private Preferred Lounge with bar open daily from 7am-11pm

- VIP status and amenities

- Concierge service

- Daily continental breakfast service in the lounge

- Afternoon hot and cold hors d’oeuvres; exquisite desserts and fine liquors in the lounge

- Daily a la carte breakfast option at Seaside Grill from 8:00am-10:00am

- Free computer access in Preferred Lounge

- Complimentary access to the hydrotherapy circuit at the spa once per stay

- Upgraded mini-bar service

- Upgraded bath amenities.

9 reservation-free restaurants: Market Café (international buffet, open for breakfast and lunch), El Patio (Mexican cuisine, open for dinner), Himitsu (Pan-Asian cuisine, open for dinner), Portofino (Italian cuisine, open for dinner), Bordeaux (French cuisine, open for dinner), Seaside Grill (breakfast for Preferred Club guests, lunch and dinner for all guests), Oceana (fresh seafood, open for dinner), Coco Café (coffee and snack bar, open 24-hours) and Barefoot Grill (light lunches). 7 bars: Barracuda (pool and beach bar), Desires Music Lounge (with dance floor and DJ, open until 1am), Halftime Bar (sports bar), Manatees (swim-up bar), Rendezvous (lobby bar), Showtime (theatre bar), and Sugar Reef (poolside bar). Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at neighbouring resorts (terms and conditions apply). Please note: all restaurants may not be open every night.

Day and evening activities and entertainment. Open-air theatre. Live nightly entertainment. Theme parties.

3 swimming pools including an expansive infinity pool. 2 outdoor Jacuzzis. Bali beds*. Fitness centre. Secrets Spa*. Water sports including kayaking, snorkelling, paddle boarding, water polo, and scuba-diving*. Beach and pool volleyball. Ping pong. Tennis court. Archery. Yoga. Dance lessons. Spanish lessons. Bingo. Aqua spinning. Rifle shooting*, bike tours along the Yal ku Lagoon, deep sea fishing* and sport fishing*. Golf nearby* (discounted Greens Fees at Riviera Maya Golf Club). Unique culinary activities including kitchen tours to meet chefs, cooking classes, tequila/wine tastings and more.

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge services and 24-hour room service. 24-hour front desk, currency exchange*, business centre, shopping galleria*, cigar shop*, wedding canopy, travel agency* and car rental*. Medical facilities*. Wedding, honeymoon and spa packages*.

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Dress code: casual Elegance in El Patio, Himitsu, Bordeaux, Portofino and Oceana restaurants - sneakers, tennis shoes or dress sandals (no flip-flops). Dress shirts with sleeves. Long pants required for men. No sleeveless shirts for men. All other restaurants are casual dress - Bermudas, long shorts or capri pants. Sneakers, tennis shoes or sandals. No sleeveless shirts for men. No bathing suits. Ladies must wear a bathing suit wrap or cover-up.

Please note: all guests must be aged over 18 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (12356)
  • Very good (1304)
  • Average (390)
  • Poor (116)
  • Terrible (72)
Image of the Tripadvisor rating Fantastic resort!

Aug 21, 2025 Kristen N

We all had a great time. The food was very good-get the fish tacos! The staff were very friendly, professional and helpful. We will be back.
Image of the Tripadvisor rating Sad decline

Aug 21, 2025 James G

Have been to this resort 5 times. Started coming here before it became part of Hyatt. It used to be an exclusive resort with exceptional service and clientele. Since becoming part of Hyatt the clientele has become credit card cavaliers that worn out the staff and not only has the service degraded, the staff is focused on getting your money vs… Read more
Have been to this resort 5 times. Started coming here before it became part of Hyatt. It used to be an exclusive resort with exceptional service and clientele. Since becoming part of Hyatt the clientele has become credit card cavaliers that worn out the staff and not only has the service degraded, the staff is focused on getting your money vs your experience. It used to be service first. Example, we checked in today and inquired about a room upgrade to the Presidential Suite. We were given a price that seemed acceptable to us and elected to do the upgrade. When we were finalizing the payment, the payment was substantially more than the agreed price. Upon further discussion about the difference we were told the price we were given was in addition to our initial room that was reserved. This was not explained when we inquired about the upgrade. Further more, the original room was transacted in US dollars, but the upgrade was transacted in pesos. If we had not quickly done the conversation we would have paid for our original reservation and then paid again for the upgraded room separately. It was a very shady attempt at a money grab by obfuscating the actual amount by using pesos. Once we caught it, it was obvious that it was done on purpose. Very disappointing to see what used to be a first class resort decline in this manner. We have many great memories here, but looks like we need to find another place to make new memories because this one has not only lost its exclusivity and superior service, it has also declined to shady practices to reach in your pocket. Read less
Image of the Tripadvisor rating Anniversary trip

Aug 20, 2025 Jeff S

My wife and I went for our anniversary and this place exceeded our expectations. All staff members are polite and friendly especially the entertainment team. Oscar was great and we became friends during our stay. Eliazar, who managed the Market Cafe, was so friendly and their breakfast buffet was fantastic. Even our concierge, Karime, was very… Read more
My wife and I went for our anniversary and this place exceeded our expectations. All staff members are polite and friendly especially the entertainment team. Oscar was great and we became friends during our stay. Eliazar, who managed the Market Cafe, was so friendly and their breakfast buffet was fantastic. Even our concierge, Karime, was very attentive and updated us on the daily events and activities. The food was incredible including the lunch buffets they had poolside each day. We wanted to have our anniversary dinner on the beach but it was all booked up. However, Sergio was able to make a reservation for us and it was a great experience. Highly recommend 5 stars Read less
Image of the Tripadvisor rating Simply magical

Aug 20, 2025 320fareeds Murphy, Texas

Amazing place with magical atmosphere. Great food selection and top of line service through concierge. Definitely recommend
Image of the Tripadvisor rating All is excelente but not the wine

Aug 20, 2025 carmineo770 Gaby, Italy

The resort is amazing.. everything is new and clean.. The food is excelente.. only the wine included in the all inclusive fórmula is not really good. The staff is so friendly and Liz is really full of energy..I love her lessons.. At léase and not last the see is amaz ing and with out sargazo Thanks you secret