Secrets Akumal Riviera Maya

Riviera Maya, Mexico

Star rating

The hotel

A adults-only resort to join the Secrets Resorts & Spas family, you’ll not only enjoy luxury accommodation at the Secrets Akumal Riviera Maya but a fantastic range of amenities too. This resort really does have it all. Choose a suite with swim-out access and gorgeous ocean or tropical views. Want to truly spoil yourself? Upgrade to a Preferred Club Room, benefits include your very own lounge in which to enjoy daily continental breakfast as well as afternoon tea and hors d’oeuvres. Everyone is treated royally, with a world-class spa to take advantage of, an oceanfront infinity pool and water sports galore. In an ideal location for snorkelling, scuba-diving, and sport fishing, you'll be sure to see plenty of turtles, Akumal means "Place of the turtles" after all! There are also several restaurants, serving a wide range of global cuisines. For a taste of Mexico, head to El Patio or feast on Pan-Asian delights at Himitsu — reservations are never required. Secrets also offers 'Sip, Savour & See', where you can enjoy drinks, dinner and live entertainment at an impressive number of neighbouring resorts — perfect if you fancy a night out.

Amenities

  • Kayaking
  • Scuba Diving
  • Wheelchair access
  • Honeymoon
  • Wedding
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service

Where is it

In the heart of the Riviera Maya, overlooking the award-winning white sands of Akumal Beach. Akumal, “place of turtles” in Mayan, is home to one of the largest green sea turtle populations in Mexico. Close to the area’s most unique sites including an authentic Mayan village, the world’s largest underground river and just 20 minutes from the famous Playa del Carmen. Close to Tulum Ecological Site. The world’s second largest barrier reef sits just 150 metres off the resort’s beach. Transfer time from Cancun Airport: 60 minutes.

Hotel information

434 suites. All with private balcony or terrace, in-suite whirlpool, air-conditioning, satellite TV, telephone, complimentary WiFi access, iPod docking station, complimentary mini-bar, Nespresso™ coffee maker, safe, ceiling fan, sofa, vanity mirror, hairdryer, bathrobes, slippers and iron and board. Blackout drapes. 24-hour room service and a Secrets box for private room service, there is also concierge in every building. Rain and handheld shower head in every suite. Junior Suite Tropical View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all meals (full breakfast, lunch and dinner) and snacks. Concierge service. WiFi. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. Mini-bar refreshed daily, pool and beach waiter service. Daily maid service. No wristbands required. All gratuities. All activities and entertainment above unless otherwise stated. 24-hour room service.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at neighbouring resorts (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Junior Suite Partial Ocean View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Ocean View with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Swim-Out with direct pool access and 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Tropical have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Swim-Out with 1 king-size bed plus swim-out access, sleeping maximum 2 adults.


Preferred Club Junior Suite Ocean Front Swim-Out with 1 king-size bed plus swim-out access, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean Front have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Romance Master Suite Ocean View with walk-in closet, full bathroom with whirlpool for two, water closet and double vanities and a private furnished balcony or terrace with plunge pool. 1 king-size bed, sleeping maximum 2 adults.

Romance Master Suite Swim Out with walk-in closet, full bathroom with whirlpool for two, water closet and double vanities and a private furnished balcony with direct pool access. 1 king-size bed, sleeping maximum 2 adults.


Romance Master Suite Ocean Front with walk-in closet, two TV's, full bathroom with whirlpool for two, his and hers shower, water closet and double vanities and a private furnished balcony with private plunge pool. 1 king-size bed, sleeping maximum 2 adults.


Romance Master Suite Ocean Front Swim Out with walk-in closet, two TV's, full bathroom with whirlpool for two, his and hers shower, water closet and double vanities and a private furnished balcony with direct swim out access. 1 king-size bed, sleeping maximum 2 adults.

Presidential Suite with 1 king-size bed, spacious living room and separate dining area with kitchenette, sleeping maximum 2 adults.

The Preferred Club is an exclusive area offering exceptional services, a private lounge and Preferred Club suites offering impressive tropical, pool and ocean views all in premium locations.

Preferred Club amenities include:

- Private Preferred Lounge with bar open daily from 7am-11pm

- VIP status and amenities

- Concierge service

- Daily continental breakfast service in the lounge

- Afternoon hot and cold hors d’oeuvres; exquisite desserts and fine liquors in the lounge

- Daily a la carte breakfast option at Seaside Grill from 8:00am-10:00am

- Free computer access in Preferred Lounge

- Complimentary access to the hydrotherapy circuit at the spa once per stay

- Upgraded mini-bar service

- Upgraded bath amenities.

9 reservation-free restaurants: Market Café (international buffet, open for breakfast and lunch), El Patio (Mexican cuisine, open for dinner), Himitsu (Pan-Asian cuisine, open for dinner), Portofino (Italian cuisine, open for dinner), Bordeaux (French cuisine, open for dinner), Seaside Grill (breakfast for Preferred Club guests, lunch and dinner for all guests), Oceana (fresh seafood, open for dinner), Coco Café (coffee and snack bar, open 24-hours) and Barefoot Grill (light lunches). 7 bars: Barracuda (pool and beach bar), Desires Music Lounge (with dance floor and DJ, open until 1am), Halftime Bar (sports bar), Manatees (swim-up bar), Rendezvous (lobby bar), Showtime (theatre bar), and Sugar Reef (poolside bar). Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at neighbouring resorts (terms and conditions apply). Please note: all restaurants may not be open every night.

Day and evening activities and entertainment. Open-air theatre. Live nightly entertainment. Theme parties.

3 swimming pools including an expansive infinity pool. 2 outdoor Jacuzzis. Bali beds*. Fitness centre. Secrets Spa*. Water sports including kayaking, snorkelling, paddle boarding, water polo, and scuba-diving*. Beach and pool volleyball. Ping pong. Tennis court. Archery. Yoga. Dance lessons. Spanish lessons. Bingo. Aqua spinning. Rifle shooting*, bike tours along the Yal ku Lagoon, deep sea fishing* and sport fishing*. Golf nearby* (discounted Greens Fees at Riviera Maya Golf Club). Unique culinary activities including kitchen tours to meet chefs, cooking classes, tequila/wine tastings and more.

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge services and 24-hour room service. 24-hour front desk, currency exchange*, business centre, shopping galleria*, cigar shop*, wedding canopy, travel agency* and car rental*. Medical facilities*. Wedding, honeymoon and spa packages*.

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Dress code: casual Elegance in El Patio, Himitsu, Bordeaux, Portofino and Oceana restaurants - sneakers, tennis shoes or dress sandals (no flip-flops). Dress shirts with sleeves. Long pants required for men. No sleeveless shirts for men. All other restaurants are casual dress - Bermudas, long shorts or capri pants. Sneakers, tennis shoes or sandals. No sleeveless shirts for men. No bathing suits. Ladies must wear a bathing suit wrap or cover-up.

Please note: all guests must be aged over 18 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (12268)
  • Very good (1300)
  • Average (388)
  • Poor (114)
  • Terrible (70)
Image of the Tripadvisor rating Great adults only all inclusive !

Aug 1, 2025 lisafW2252B

Hotel and staff are amazing. Fernando at Himitsu was the best waiter ever! Great place for adults with plenty to see in the day or lounge at the pool! Stellar food and accommodations!
Image of the Tripadvisor rating Amazing Service at the Premium Lounge

Aug 1, 2025 Sebastian P

I had a wonderful time with Efran and Bernando at the premium lounge! They personally catered and remembered our drink orders (We frequently went there lol). They went out of their way to give us recommendations and clean up after us! I will be returning again next year.
Image of the Tripadvisor rating Superb gem of a hotel, with amazing staff.

Aug 1, 2025 C239EWmikes

What an amazing hotel! From the moment you arrive and they greet you with ‘welcome home’, it felt just like that. A huge choice of facilities, three great pools (we mostly hung out in the quiet pool, which was like being surrounded by jungle, peaceful and relaxing, but also occasionally took part in activities like pool volleyball elsewhere. … Read more
What an amazing hotel! From the moment you arrive and they greet you with ‘welcome home’, it felt just like that. A huge choice of facilities, three great pools (we mostly hung out in the quiet pool, which was like being surrounded by jungle, peaceful and relaxing, but also occasionally took part in activities like pool volleyball elsewhere. Food options are great, some excellent restaurants, too many options to list during the day, great evening entertainment/shows, and if you just fancied relaxing the room service does the job! We used the gym (well equipped) and the spa, went snorkelling with turtles right next to the hotel as well as sea kayaking. What makes it all though is the staff. Where to start, Ruben and Alex our pool concierges, always ensuring we had clean dry towels as well as ample shade. The entertainment team, Max in particular, but also Oscar, Ari, Daniel, Jonas, and Andrea. Our pool staff, always ensuring we had plenty of drink and food, Israel and Francisco, Perla from the spa for a complimentary pool side massage and for early morning meditation and chats. And Isabella from the Market Cafe, starting our mornings (breakfast) with a smile and chat. From start to end it felt like home, we will return. Read less
Image of the Tripadvisor rating A Very Special Place

Aug 1, 2025 Cynthia R New York City, New York

My husband Bob and I spent one glorious week at Secrets Akumal, in part to celebrate my birthday. Secrets Akumal sure does know how to make a birthday girl feel special - birthday cake with sparklers at breakfast, balloons and more birthday cake in our room, rose petals leading up to a bubble bath and even another birthday cake with sparklers at… Read more
My husband Bob and I spent one glorious week at Secrets Akumal, in part to celebrate my birthday. Secrets Akumal sure does know how to make a birthday girl feel special - birthday cake with sparklers at breakfast, balloons and more birthday cake in our room, rose petals leading up to a bubble bath and even another birthday cake with sparklers at dinner the following night. That being said, all of that wouldn't be possible without the tremendous caring nature of Building 9C's wonderful concierge, Leidy. She made our entire trip very special, keeping in touch on a daily basis with activities happening at the resort and answering any questions that came up. Leidy was terrific! As "older" guests at this resort we found ourselves staying mostly at the Quiet Pool. We loved the quiet and serene feeling there but we especially loved our Pool Concierge, Alejandro. Alejandro greeted us every day with a huge smile, knowing exactly where we wanted to sit, changed our towels if they were wet and we saw that he truly cared about all of the guests there. We were also lucky to make the acquaintance of two friendly and professional pool servers, Efren and Israel. Such a pleasure knowing all of these three people. Lastly, it was lovely to be greeted every morning at the Market Cafe by two wonderful hostesses, Isabella and Montserrat. So professional and friendly - greeting everyone with huge smiles on their faces. The grounds of this property are absolutely beautiful. We have been to three other Secrets Resorts, all of which we loved, but Secrets Akumal is very special. We hope to go back again at some point. Read less
Image of the Tripadvisor rating The best all inclusive ever!

Aug 1, 2025 Vacation22557824416 Breckenridge, Texas

The resort is just fabulous. We arrived and had no wait to check in, served a glass of champagne when we sat down. We were upgraded to a preferred room! Everything was perfect in every way from the food (excellent) to the service (over the top).