Unico 20 87 Hotel Riviera Maya

Riviera Maya, Mexico

Star rating

Alcoba Room
Alcoba Room Balcony
Alcoba Room
Spa
Spa
Palmera Lounge
Palmera Lounge
20.87 Restaurant
20.87 Restaurant
Alcoba Swim-Up Room
Alcoba Swim-Up Room
Mura House
Mura House Bar
Mi Carisa
2-Bedroom Villa
Mi Carisa
Lobby
Estancia Suite
Estancia Suite
Cueva Siete
Estancia Suite
Estancia Suite
Estancia Suite Bathroom
Cafe Inez
Alcoba Ocean View Room
Alcoba Room
Alcoba Room Balcony
Alcoba Room
Spa
Spa
Palmera Lounge
Palmera Lounge
20.87 Restaurant
20.87 Restaurant
Alcoba Swim-Up Room
Alcoba Swim-Up Room
Mura House
Mura House Bar
Mi Carisa
2-Bedroom Villa
Mi Carisa
Lobby
Estancia Suite
Estancia Suite
Cueva Siete
Estancia Suite
Estancia Suite
Estancia Suite Bathroom
Cafe Inez
Alcoba Ocean View Room

The hotel

Mexico, but make it next-level. UNICO 20°87° Hotel Riviera Maya isn’t just a hotel - it’s an adults-only resort where luxury is served with a twist of lime and a wink. This is Riviera Maya reimagined: a place where your poolside margarita comes with sea views, your room comes with a personalised mini-bar, and your biggest decision of the day is beach or spa (spoiler: do both). Set on the powder-soft sands of Mexico’s Caribbean coast, UNICO 20°87° takes the whole ‘treat yourself’ thing and runs with it. Think locally-inspired cuisine across five top-tier restaurants – tacos at lunch, sushi or perfectly grilled steaks at dinner? Sí, por favor – plus handcrafted cocktails at every turn and a full-service spa where even the massages are influenced by the region. This isn’t just a getaway. It’s a full-on, five-star upgrade to your reality.

Amenities

  • Yoga
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located on the stunning white beaches of Riviera Maya. Transfer time from airport: 1 hour 15 minutes.

Hotel information

448 rooms, suites and villas. All with curated custom designed furniture and local art pieces, terrace with lounging area, 55" TV, WiFi access, Bluetooth sound system, conveniently located USB charging stations, free calls to the continental U.S. and Canada, in-room mini-bar (stocked with soda, beer and bottled water), Nespresso™ coffee machine, bathroom with sliding door and sliding window, single rain showers with hand shower, separate shower and WC, double sinks, flat iron, hairdryer, custom bathrobes and slippers, aromatherapy and pillow menu, custom scent amenities, locally sourced soaps, and 24-hour room service. You also benefit from a local host to assist with everyday needs. Alcoba Rooms offer tropical or pool views, and are located close to the lobby. With an outdoor hydro spa tub, and either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

All Inclusive of: all meals, snacks and beverages, as well as access to the fitness centre with visiting instructor programme, daily and nightly events, and all sports and activities unless otherwise stated. 

Room upgrades

Alcoba Ocean View Rooms offer views of the ocean from the private terrace, an outdoor hydro tub, and either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Alcoba Swim-Up Pool Rooms feature direct pool access from the balcony and elevated lounge chairs, with 1 king-size bed, sleeping maximum 2 adults.

Alto Ocean View rooms are set on the hotel’s highest floor with sweeping views of the Caribbean sea from the outdoor hydro spa tub and lounging area, with 1 king size bed, sleeping a maximum 2 adults

Alcoba Ocean Front Rooms feature panoramic views of the ocean from the outdoor hydro spa tub and lounging area, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Alto Panoramic Ocean View rooms feature the most magnificent views, an outdoor hydro tub and 1 king size bed, sleeping a maximum 2 adults.

Estancia Suites offer tropical views with a hydro spa tub on the terrace as well as the bathroom, separate living area, and bedroom with 1 king-size bed, sleeping maximum 2 adults.

Estancia 1-Bedroom Suites feature a large living room, ocean views from the terrace, outdoor hydro tub, and 1 king-size bed, sleeping maximum 2 adults.

Estancia 2-Bedroom Suites are as above, with the addition of a second bedroom with 2 queen-size beds and a second outdoor hydro tub, sleeping maximum 6 adults.

Mi Carisa (coastal Italian à la carte, open for breakfast and dinner). Cueva Siete (Mexican à la carte, open for dinner). Mura House (Japanese cuisine-teppanyaki and yakitori, open for dinner). 20.87 Restaurant (casual beachside restaurant open for breakfast, lunch, and à la carte steakhouse for dinner). Cafe Inez (Fresh juices, coffee, tea and baked goods for breakfast and sandwiches, paninis and meal-sized salads for lunch and dinner). Palmera Lounge (with live entertainment). Bar Balam (cocktail bar). La Botella* (wine store). Poolside and beachside service including snacks and beverages.

Live entertainment at the Palmera Lounge. Daily and nightly activities and events.

3 swimming pools. Poolside cabanas*. Fitness centre. Fitness classes, personal training sessions, meditation, and beachfront yoga classes. Holistic spa* with a range of luxury treatments and a fully-equipped hydrotherapy facility. Golf*. Range of experiences* including wine-tasting, mixology classes, and tequila tasting.

Complimentary WiFi access. 24-hour room service. Beauty salon* and barbers*.  Shops. Tours and adventures desk*. Laundry service*. 

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

* Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6192)
  • Very good (820)
  • Average (256)
  • Poor (108)
  • Terrible (136)
Image of the Tripadvisor rating Wonderful Week

Jun 1, 2025 FellowTraveler826663

Room and resort were all beautiful. We never had a bad meal—service in a couple of the restaurants was slow from time to time but overall, attentive, well meaning servers. Food was above and beyond what one would get an all inclusive. Attention to detail with our local host, Laura Flores, was top notch. Overall, we highly recommend!
Image of the Tripadvisor rating Destination Wedding & more.

May 31, 2025 Gail H

Service and accommodations were great!!! I appreciate the attention to detail. I enjoyed being able to order a late night snack. I also enjoyed the variety of food choices. Quick bite or full sit down meal, the food did not disappoint . My daughter got married there and the ceremony, reception and other events were Awesome. The dedicated wedding… Read more
Service and accommodations were great!!! I appreciate the attention to detail. I enjoyed being able to order a late night snack. I also enjoyed the variety of food choices. Quick bite or full sit down meal, the food did not disappoint . My daughter got married there and the ceremony, reception and other events were Awesome. The dedicated wedding planner was a huge plus and ensured that all details were handled and was there until the very last guest left. Great place for a destination wedding. Read less
Image of the Tripadvisor rating Lovely, relaxing resort with top tier customer service

May 31, 2025 Monica W

My husband and I recently came to Unico for our honeymoon from the UK. We had a fantastic time and would recommend this hotel if you are looking for a relaxing break with top quality customer service. If your priority is nightlife and partying, then this won't so much be the resort for you. The staff are incredible (shoutout to Alberto, one of… Read more
My husband and I recently came to Unico for our honeymoon from the UK. We had a fantastic time and would recommend this hotel if you are looking for a relaxing break with top quality customer service. If your priority is nightlife and partying, then this won't so much be the resort for you. The staff are incredible (shoutout to Alberto, one of the pool waiters - he's the best), and the service at the whole hotel was excellent. The staff are super friendly and really take care of you. Our concierge was Luis Angel, who was very friendly and helpful. He helped us book a few excursions via the hotel. Food was excellent as well - our favourite restaurants were Mi Carisa and Mura House. The hotel is beautiful, very clean and there is plenty going on during the day by the poolside. We loved the hat service and brought our hats home with us as souvenirs. Cons we would mention: - The resort does have a corporate-feel to it and not as romantic as we would have hoped for our honeymoon. There were corporate events or a wedding on almost every day we were there. The staff did provide some honeymoon perks though. - Nightlife is very limited and there are only two bars; but we knew this going into the holiday from doing our research beforehand. - Our room had a couple of minor faults - one of the plug sockets and charging station beside the bedside weren't working, and the WiFi was very poor. - The beach - we went during seaweed season and the sea wasn't swim-able, but nothing to do with the hotel / not their fault. Despite these minor things, we had an incredible time and would recommend this resort! Read less
Image of the Tripadvisor rating Amazing Couples Getaway

May 30, 2025 Keith K Wesley Chapel, Florida

This was our 5th trip to UNICO since 2020. Once again this place knocked it out of the park. The service was impeccable and the food amazing. If you want a beautiful chilled adult only all inclusive that delivers a 5 stat experience try out UNICO. You will not be disappointed.
Image of the Tripadvisor rating Riveria Maya Must Experience

May 30, 2025 Brian E

My Concierge, Laura, was great! She took care of all my requests in a timely, accurate manner. I love the friendliness of the resort staff and cleanliness of the resort! This is my third visit to the resort since 2019 and the resort has maintained it's beauty and great level of service!