Unico 20 87 Hotel Riviera Maya

Riviera Maya, Mexico

Star rating

Alcoba Room
Alcoba Room Balcony
Alcoba Room
Spa
Spa
Palmera Lounge
Palmera Lounge
20.87 Restaurant
20.87 Restaurant
Alcoba Swim-Up Room
Alcoba Swim-Up Room
Mura House
Mura House Bar
Mi Carisa
2-Bedroom Villa
Mi Carisa
Lobby
Estancia Suite
Estancia Suite
Cueva Siete
Estancia Suite
Estancia Suite
Estancia Suite Bathroom
Cafe Inez
Alcoba Ocean View Room
Alcoba Room
Alcoba Room Balcony
Alcoba Room
Spa
Spa
Palmera Lounge
Palmera Lounge
20.87 Restaurant
20.87 Restaurant
Alcoba Swim-Up Room
Alcoba Swim-Up Room
Mura House
Mura House Bar
Mi Carisa
2-Bedroom Villa
Mi Carisa
Lobby
Estancia Suite
Estancia Suite
Cueva Siete
Estancia Suite
Estancia Suite
Estancia Suite Bathroom
Cafe Inez
Alcoba Ocean View Room

The hotel

Mexico, but make it next-level. UNICO 20°87° Hotel Riviera Maya isn’t just a hotel - it’s an adults-only resort where luxury is served with a twist of lime and a wink. This is Riviera Maya reimagined: a place where your poolside margarita comes with sea views, your room comes with a personalised mini-bar, and your biggest decision of the day is beach or spa (spoiler: do both). Set on the powder-soft sands of Mexico’s Caribbean coast, UNICO 20°87° takes the whole ‘treat yourself’ thing and runs with it. Think locally-inspired cuisine across five top-tier restaurants – tacos at lunch, sushi or perfectly grilled steaks at dinner? Sí, por favor – plus handcrafted cocktails at every turn and a full-service spa where even the massages are influenced by the region. This isn’t just a getaway. It’s a full-on, five-star upgrade to your reality.

Amenities

  • Yoga
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located on the stunning white beaches of Riviera Maya. Transfer time from airport: 1 hour 15 minutes.

Hotel information

448 rooms, suites and villas. All with curated custom designed furniture and local art pieces, terrace with lounging area, 55" TV, WiFi access, Bluetooth sound system, conveniently located USB charging stations, free calls to the continental U.S. and Canada, in-room mini-bar (stocked with soda, beer and bottled water), Nespresso™ coffee machine, bathroom with sliding door and sliding window, single rain showers with hand shower, separate shower and WC, double sinks, flat iron, hairdryer, custom bathrobes and slippers, aromatherapy and pillow menu, custom scent amenities, locally sourced soaps, and 24-hour room service. You also benefit from a local host to assist with everyday needs. Alcoba Rooms offer tropical or pool views, and are located close to the lobby. With an outdoor hydro spa tub, and either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

All Inclusive of: all meals, snacks and beverages, as well as access to the fitness centre with visiting instructor programme, daily and nightly events, and all sports and activities unless otherwise stated. 

Room upgrades

Alcoba Ocean View Rooms offer views of the ocean from the private terrace, an outdoor hydro tub, and either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Alcoba Swim-Up Pool Rooms feature direct pool access from the balcony and elevated lounge chairs, with 1 king-size bed, sleeping maximum 2 adults.

Alto Ocean View rooms are set on the hotel’s highest floor with sweeping views of the Caribbean sea from the outdoor hydro spa tub and lounging area, with 1 king size bed, sleeping a maximum 2 adults

Alcoba Ocean Front Rooms feature panoramic views of the ocean from the outdoor hydro spa tub and lounging area, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Alto Panoramic Ocean View rooms feature the most magnificent views, an outdoor hydro tub and 1 king size bed, sleeping a maximum 2 adults.

Estancia Suites offer tropical views with a hydro spa tub on the terrace as well as the bathroom, separate living area, and bedroom with 1 king-size bed, sleeping maximum 2 adults.

Estancia 1-Bedroom Suites feature a large living room, ocean views from the terrace, outdoor hydro tub, and 1 king-size bed, sleeping maximum 2 adults.

Estancia 2-Bedroom Suites are as above, with the addition of a second bedroom with 2 queen-size beds and a second outdoor hydro tub, sleeping maximum 6 adults.

Mi Carisa (coastal Italian à la carte, open for breakfast and dinner). Cueva Siete (Mexican à la carte, open for dinner). Mura House (Japanese cuisine-teppanyaki and yakitori, open for dinner). 20.87 Restaurant (casual beachside restaurant open for breakfast, lunch, and à la carte steakhouse for dinner). Cafe Inez (Fresh juices, coffee, tea and baked goods for breakfast and sandwiches, paninis and meal-sized salads for lunch and dinner). Palmera Lounge (with live entertainment). Bar Balam (cocktail bar). La Botella* (wine store). Poolside and beachside service including snacks and beverages.

Live entertainment at the Palmera Lounge. Daily and nightly activities and events.

3 swimming pools. Poolside cabanas*. Fitness centre. Fitness classes, personal training sessions, meditation, and beachfront yoga classes. Holistic spa* with a range of luxury treatments and a fully-equipped hydrotherapy facility. Golf*. Range of experiences* including wine-tasting, mixology classes, and tequila tasting.

Complimentary WiFi access. 24-hour room service. Beauty salon* and barbers*.  Shops. Tours and adventures desk*. Laundry service*. 

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

* Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6369)
  • Very good (836)
  • Average (263)
  • Poor (109)
  • Terrible (137)
Image of the Tripadvisor rating Must Visit

Aug 12, 2025 Briana W

Visiting for the first time with my boyfriend and we’ve had a blast. The service has been amazing, especially Irlanda at the Bar Balam (the lobby bar) !! Her drinks are the best, if you want quality ask for her and her only.
Image of the Tripadvisor rating 10/10 Experience: Staff, food, Spa, overall aesthetics & cleanliness

Aug 12, 2025 Destinee M

Our experience at Unico 20 87 was nothing short of incredible. Every staff member we came into contact with was hospitable, welcoming, and helpful. Our local host, Emmanuel, made our stay stress free. We were able to communicate with him via text and he was always quick to respond to our questions. He also handled all our reservations for… Read more
Our experience at Unico 20 87 was nothing short of incredible. Every staff member we came into contact with was hospitable, welcoming, and helpful. Our local host, Emmanuel, made our stay stress free. We were able to communicate with him via text and he was always quick to respond to our questions. He also handled all our reservations for restaurants, activities, and the spa. He was always so accommodating and communicative, which we really appreciated. The food at the resort was also amazing. There were very few things (maybe 3 dishes total?) that we didn’t consider to be a 10/10. The Italian restaurant was our least favorite (6/10) but all the other restaurants were very delicious. This included room service and pool side service. Although we wish in room dining included more options, what we ordered was great! When at the pool, we were able to order from the various bars and “snack bars” surrounding them. The “snack bars” are more extensive than they sound. The menus have a variety of food that you can order poolside or sit down to eat. You can also order food while at the beach. We didn’t spend too much time at the beach because we preferred the pools, but we hope to take advantage of the beach during our next visit. The pools also had several restrooms conveniently located near each of them as well as kitchens which ensured our food was prepared and served to us quickly. These were some of the things that stood out to us when observing how thoughtfully the resort was designed. The drinks everywhere were also very delicious. Each restaurant had its own signature cocktail menu that included delicious cocktails you could tell were thoughtfully curated. Our room was regularly cleaned and most days housekeeping stopped more than once to see if we needed anything. The staff everywhere was so attentive. We ended up purchasing a membership for the Legnedary Vacation Club thanks to Emmanuel, Eric, Kimberly, Ulises, Joanna, and Herman. They helped us find a package that was tailored perfectly to our needs and would allow us to maximize our future travels. Last but not least, the spa was beautiful and the services were incredible. My husband and I both got the Rebirth (this included a facial, body scrub, and full body massage) which we thoroughly enjoyed. We enjoyed the spa so much we returned a second day where we both got deep tissue massages with volcanic stones and facials. I got the detoxifying facial which was the best facial I’ve gotten. I highly recommend visiting the spa for at least one type of treatment. Overall, we had the best experience and we cannot wait to return with our family and friends. Read less
Image of the Tripadvisor rating Tony’s Recommendations Made Our Stay at UNICO 20°87° Extraordinary

Aug 12, 2025 Elijah T

Tony, our concierge, went above and beyond to make our trip extraordinary. His dining recommendations—Mura House for exquisite Japanese flavors and Cueva Siete for authentic, vibrant Mexican cuisine—were absolute highlights of our stay. When we weren’t savoring those incredible meals, we enjoyed the resort’s pristine pools and relaxing spa. UNICO… Read more
Tony, our concierge, went above and beyond to make our trip extraordinary. His dining recommendations—Mura House for exquisite Japanese flavors and Cueva Siete for authentic, vibrant Mexican cuisine—were absolute highlights of our stay. When we weren’t savoring those incredible meals, we enjoyed the resort’s pristine pools and relaxing spa. UNICO 20°87° is fantastic on its own, but with Tony’s guidance, it became a truly unforgettable experience. Read less
Image of the Tripadvisor rating August 2025 Trip

Aug 12, 2025 Sydney B

Celebrated a bachelorette with a large group of friends. Had a wonderful time! Staff was all very friendly & accommodating. I especially appreciated Manuel, our personal guest host, we had. He was so incredibly helpful with making reservations for dinner, spa, taxis, etc. He went above and beyond to help with any questions or concerns that came up… Read more
Celebrated a bachelorette with a large group of friends. Had a wonderful time! Staff was all very friendly & accommodating. I especially appreciated Manuel, our personal guest host, we had. He was so incredibly helpful with making reservations for dinner, spa, taxis, etc. He went above and beyond to help with any questions or concerns that came up during our stay. I will be requesting him again when I return for my vacation planned in April. Also was very pleased with the daily activities & fitness instructors. Overall great experience and I’m happily awaiting my return. Thank you again everyone from Unico! Read less
Image of the Tripadvisor rating Highly, highly recommend!

Aug 12, 2025 Noah T

We loved Unico so much the first time that we had to make a second trip! The staff is incredibly friendly, the food and drinks are phenomenal, and the service is truly top notch. Our host was Mario, and he was always available to help with our dinner reservations, mixology classes and spa treatments, and any other questions we had. Also, if you… Read more
We loved Unico so much the first time that we had to make a second trip! The staff is incredibly friendly, the food and drinks are phenomenal, and the service is truly top notch. Our host was Mario, and he was always available to help with our dinner reservations, mixology classes and spa treatments, and any other questions we had. Also, if you plan to spend any time at the pools, you need to find Raymundo and sit in his section. Raymundo is the best waiter we’ve had on both of our visits - he’s great at making drink recommendations and he works extraordinarily hard to make sure that you get what you need! Thanks, Unico! Read less