Hilton Tulum Riviera Maya, All Inclusive Resort

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Riviera Maya, Mexico

5 stars

Located just outside of Tulum, the Hilton Tulum Riviera Maya All Inclusive Resort offers a wealth of natural beauty and contemporary comfort, with a white sand beach, spa with wellness classes, and a choice of sparkling swimming pools. You're spoilt for choice at this All Inclusive haven with 13 restaurants and bars, fun daytime activities at the dedicated kids and teens clubs, plus, a jam packed entertainment schedule in the evening (that we're sure will keep you up way past sundown). Despite the vast range of things to do at the hotel, it's not completely cut off - you're close enough to explore local attractions such as Gran Cenote and Chichen Itza - one of the Seven Wonders of the New World. Fancy upgrading your holiday experience? Book an Enclave room to enjoy extra resort perks that will leave you feeling like VIP.

Amenities

Kids Club
Teen Club
Bar
Evening Entertainment
Fitness Centre/Gym
Internet Access
Restaurant
Spa
Swimming Pool
Beachfront location

Explore the local area

Located in Riviera Maya, and close to attractions such as Tulum’s Mayan ruins and ecological parks. Transfer time from Cancun Airport: 2 hours.

Hotel Information

Room Information
Room Upgrade Information

735 contemporary rooms and suites, located throughout two-story villa-style buildings. All with oceanfront or resort views, air-conditioning, furnished balcony, seating area, table and chairs, coffee machine, mini-bar, TV, safe, bathroom, and 1 king-size bed, or 2 queen-size beds. Nature View Rooms are 452 sq. ft. and sleep maximum 4 adults.

All Inclusive includes: breakfast, lunch, and dinner at 13 food and beverage outlets. Unlimited drinks and cocktails. Mini-bar stocked daily with premium drinks and snacks.

Hotel details

Resort Fees

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old), subject to change. The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of approximately $2 - $5 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

Dining

13 restaurants and bars including Vela Sur (International buffet restaurant, all-day dining). Vela Norte (International and Mexican buffet restaurant, all-day dining). La Luce (Italian). Maxal (Mexican). Noriku (Asian). Auma (steakhouse). Chiringuito Seasalt (pool grill). Chiringuito Cocomar (pool grill, exclusively for Enclave guests). Deli cafe. Lobby bar. Pool bars.

Fun and Games

8 pools and 1 Splash Zone/Park. Spa* (located at Conrad Tulum Riviera Maya, with 16 treatment rooms, sauna, steam room and a beauty salon). Fitness centre. Kids club (4-12 years, activities includes treasure hunts, dance classes and Mexican games). Teens club (with video games, billiards, board games, and movie theatre.). Wine tour*. Group yoga and wellness classes. Aqua aerobics. Beach volleyball.

Entertainment

Daily cultural activities and nightly music and entertainment programme.

Handy Stuff

Complimentary WiFi. Pool and beach service. Personal concierge. 24-hour room service*.

Additional Information

* Denotes local charge.

Trip advisor rating

4.3/5

2,054 reviews

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Excellent

68%

Very Good

12%

Average

Poor

Terrible

“Great”

Jul 11, 2026Isis D

I spent my 30th birthday at this resort and loved it! Amado and all of the staff had impeccable customer service. I can’t wait to visit this beautiful property again

“Excellent service and food”

Jul 10, 2026Bryan T

We dined as a family of 4 in Noriku restaurant and Jose was our waiter. He was very attentive and excellent with the children. The food was also fantastic and we have loved visiting here during our stay.

“⭐⭐⭐⭐⭐ Hospitality at Its Finest—We'll Definitely Be Back!”

Jul 10, 2026KMicali

From the moment we arrived until the moment we departed, our stay at Hilton Tulum All-Inclusive was absolutely perfect. Every member of the staff made us feel genuinely welcomed, and the level of service exceeded our expectations. The resort itself is stunning—beautifully maintained, spotless, and surrounded by breathtaking scenery. Every area felt clean, relaxing, and thoughtfully designed. The food was consistently delicious, with plenty of variety, and the drinks were excellent throughout our stay. A special thank you to Adrian at the Lobby Bar, who truly made our vacation unforgettable. He remembered our drink orders from day one and even reserved us a special table so we could enjoy watching the World Cup. It's those personal touches that turn a great vacation into an exceptional one. The spa deserves its own five-star review. It is, without question, the best resort spa I've ever experienced. The facilities are incredible, and the hydrotherapy circuit was absolutely top-notch. It was one of the highlights of our trip. Housekeeping did a fantastic job keeping our room immaculate, and we appreciated how attentive and consistent they were throughout our stay. The entertainment team brought so much fun and energy to the resort, especially Jesus, whose enthusiasm and positive attitude were contagious. He made every activity enjoyable and created such a welcoming atmosphere. The pool service was outstanding. We never had to hunt for chairs, the staff was always attentive, and drinks were never far away, allowing us to completely relax and enjoy our vacation. Hilton Tulum All-Inclusive exceeded our expectations in every way. Between the incredible staff, outstanding food and drinks, beautiful grounds, world-class spa, and exceptional service, this was one of the best all-inclusive experiences we've ever had. We highly recommend this resort and can't wait to return!

ATOL protection for your entire holiday

Book with confidence knowing your holiday is financially protected

Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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