Hilton Tulum Riviera Maya, All Inclusive Resort

Tulum, Mexico

Star rating

Nature View Room - 2 Queen Beds
Ocean View Room - 2 Queen Beds
Ground Floor Family Room - King Bed
Pool bar
Chiringuito Seasalt
Chiringuito Seasalt
Noriku
Maxal
Maxal
La Luce
Chiringuito Cocomar
Auma
Lobby
Lobby bar
Kids water park
Kids club
Kids playground
Enclave Lounge
Nature View Room - 2 Queen Beds
Ocean View Room - 2 Queen Beds
Ground Floor Family Room - King Bed
Pool bar
Chiringuito Seasalt
Chiringuito Seasalt
Noriku
Maxal
Maxal
La Luce
Chiringuito Cocomar
Auma
Lobby
Lobby bar
Kids water park
Kids club
Kids playground
Enclave Lounge

The hotel

Located on the shores of Tulum, the Hilton Tulum Riviera Maya All Inclusive Resort offers a wealth of natural beauty and contemporary comfort, with a white sand beach, spa with wellness classes, and a choice of sparkling swimming pools. You're spoilt for choice at this All Inclusive haven with 13 restaurants and bars, fun daytime activities at the dedicated kids and teens clubs, plus, a jam packed entertainment schedule in the evening (that we're sure will keep you up way past sundown). Despite the vast range of things to do at the hotel, it's not completely cut off - you're close enough to explore local attractions such as Gran Cenote and Chichen Itza - one of the Seven Wonders of the New World. Fancy upgrading your holiday experience? Book an Enclave room to enjoy extra resort perks that will leave you feeling like VIP.

Amenities

  • Kids Club
  • Teen Club
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located in Riviera Maya, and close to attractions such as Tulum’s Mayan ruins and ecological parks. Transfer time from Cancun Airport: 2 hours.

Hotel information

735 contemporary rooms and suites, located throughout two-story villa-style buildings. All with oceanfront or resort views, air-conditioning, furnished balcony, seating area, table and chairs, coffee machine, mini-bar, TV, safe, bathroom, and 1 king-size bed, or 2 queen-size beds. Nature View Rooms are 452 sq. ft. and sleep maximum 4 adults.

All Inclusive includes: breakfast, lunch, and dinner at 13 food and beverage outlets. Unlimited drinks and cocktails. Mini-bar stocked daily with premium drinks and snacks.

Partial Ocean View Rooms are 452 sq. ft. and include a patio area, sleeping maximum 4 adults.

Ocean View Rooms are 452 sq. ft. and include a furnished balcony, sleeping maximum 4 adults.

Enclave Rooms

Upgrade your stay with Enclave and enjoy preferred room locations and upgraded room amenities, plus:

  • Private check in/check out
  • Access to Enclave Lounge with food and beverage offerings
  • Concierge desk
  • Exclusive pools with lounge seating
  • Dining at Chiringuito Cocomar restaurant
  • Dedicated wellness and fitness activities.

Family Section

Nature View, Ground Floor and Ocean View Family Rooms are also available in the Family Section of the resort.

Ground Floor Family Suites are near the kids splash park/pool and kids club. They are 865 sq. ft and offer a living room with sofa, dining area, large bathroom, and bedroom. Sleeping maximum 4 adults.

Ocean View Family Suites are near the kids splash park/pool and kids club. They are 865 sq. ft and offer a living room with sofa, dining area, large bathroom, and bedroom. Sleeping maximum 4 adults.

13 restaurants and bars including Vela Sur (International buffet restaurant, all-day dining). Vela Norte (International and Mexican buffet restaurant, all-day dining). La Luce (Italian). Maxal (Mexican). Noriku (Asian). Auma (steakhouse). Chiringuito Seasalt (pool grill). Chiringuito Cocomar (pool grill, exclusively for Enclave guests). Deli cafe. Lobby bar. Pool bars.

Daily cultural activities and nightly music and entertainment programme. 

8 pools and 1 Splash Zone/Park. Spa* (located at Conrad Tulum Riviera Maya, with 16 treatment rooms, sauna, steam room and a beauty salon). Fitness centre. Kids club (4-12 years, activities includes treasure hunts, dance classes and Mexican games). Teens club (with video games, billiards, board games, and movie theatre.). Wine tour*. Group yoga and wellness classes. Aqua aerobics. Beach volleyball.

Complimentary WiFi. Pool and beach service. Personal concierge. 24-hour room service*.

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

* Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1083)
  • Very good (199)
  • Average (120)
  • Poor (88)
  • Terrible (134)
Image of the Tripadvisor rating Buffet Dinner - important information for those considering a reservation at this hotel

Jul 1, 2025 Gloria L

I wanted to share some important information for those considering a reservation at this hotel. It has come to my attention that there may be some discrepancies between what is advertised on various websites and the actual services provided by the hotel. Firstly, it is important to note that the hotel does not have a buffet restaurant for dinner… Read more
I wanted to share some important information for those considering a reservation at this hotel. It has come to my attention that there may be some discrepancies between what is advertised on various websites and the actual services provided by the hotel. Firstly, it is important to note that the hotel does not have a buffet restaurant for dinner as indicated on multiple websites. The buffet dinner is only available two days a week. For the rest of the nights, guests are required to wait in line to dine at certain restaurants with a mediocre menu that is not particularly kid-friendly. Alternatively, you can make a reservation for a scheduled time, but this may be inconvenient during vacation as it requires adherence to a fixed schedule. Moreover, please be aware that the hotel does not always provide everything that was mentioned at the time of reservation. I wanted to ensure that you have all the necessary information to make an informed decision about your stay. Read less
Image of the Tripadvisor rating Kids Corner - Hilton Rivera Maya Tulum

Jun 30, 2025 Gabriela L

My girls 7 and 8 Year old had a total blast in the kids corner! They loved the activities and the staff was great!! Emma, Angel and Bel went out of the way to make my girls feel welcomed. Mis niñas de 7 y 8 ańos se divirtieron en gran manera en el Kids Corner!! Les encantaron las actividades y los empleados son excelentes!! Emma, Angel y Bel se… Read more
My girls 7 and 8 Year old had a total blast in the kids corner! They loved the activities and the staff was great!! Emma, Angel and Bel went out of the way to make my girls feel welcomed. Mis niñas de 7 y 8 ańos se divirtieron en gran manera en el Kids Corner!! Les encantaron las actividades y los empleados son excelentes!! Emma, Angel y Bel se aseguraron que mis niñas se sintieran bienvenidas. Read less
Image of the Tripadvisor rating Do it!

Jun 29, 2025 Tyler L

My wife and I came at the end of June and had a blast. We loved the fitness classes: they happen rain (in the fitness center) or shine (beach). Check them out! The food was good. I personally loved the fruit at the buffet. I would eat an entire plate each morning before getting a freshly-made custom omelet. We loved that the resort had a lot of… Read more
My wife and I came at the end of June and had a blast. We loved the fitness classes: they happen rain (in the fitness center) or shine (beach). Check them out! The food was good. I personally loved the fruit at the buffet. I would eat an entire plate each morning before getting a freshly-made custom omelet. We loved that the resort had a lot of space to explore. Go explore it for yourself! Read less
Image of the Tripadvisor rating Loved it!

Jun 29, 2025 773rynt

I went with my husband and we had a wonderful time! The highlights were: 1. Fitness classes!!!! Yoga and bootcamp in the morning was a great way to start the day. 2. Sea Salt bar. I will dream of those salads, guac, octopus, and delicious cocktails. 3. Craft time for adults. Adults like crafting too! 4. So many pools and options for relaxing. 5.… Read more
I went with my husband and we had a wonderful time! The highlights were: 1. Fitness classes!!!! Yoga and bootcamp in the morning was a great way to start the day. 2. Sea Salt bar. I will dream of those salads, guac, octopus, and delicious cocktails. 3. Craft time for adults. Adults like crafting too! 4. So many pools and options for relaxing. 5. Coconut gelato anytime I want it. 6. Maxal, mmmmm. Get their welcome drink. 7. Cozy rooms. :) Go! It’s a great time. Read less
Image of the Tripadvisor rating Amazing all inclusive

Jun 29, 2025 Silvia1103

Cannot recommend them enough! We were treated like royalty. The costumer service was beyond exceptional. Our room was impeccable, they always restocked it, the resort was perfect and the food was the best. My kids are older and truly enjoyed the activities and the kids club. We can’t wait to be back! 5 stars for sure