Hilton Tulum Riviera Maya, All Inclusive Resort

Tulum, Mexico

Star rating

Nature View Room - 2 Queen Beds
Ocean View Room - 2 Queen Beds
Ground Floor Family Room - King Bed
Pool bar
Chiringuito Seasalt
Chiringuito Seasalt
Noriku
Maxal
Maxal
La Luce
Chiringuito Cocomar
Auma
Lobby
Lobby bar
Kids water park
Kids club
Kids playground
Enclave Lounge
Nature View Room - 2 Queen Beds
Ocean View Room - 2 Queen Beds
Ground Floor Family Room - King Bed
Pool bar
Chiringuito Seasalt
Chiringuito Seasalt
Noriku
Maxal
Maxal
La Luce
Chiringuito Cocomar
Auma
Lobby
Lobby bar
Kids water park
Kids club
Kids playground
Enclave Lounge

The hotel

Located on the shores of Tulum, the Hilton Tulum Riviera Maya All Inclusive Resort offers a wealth of natural beauty and contemporary comfort, with a white sand beach, spa with wellness classes, and a choice of sparkling swimming pools. You're spoilt for choice at this All Inclusive haven with 13 restaurants and bars, fun daytime activities at the dedicated kids and teens clubs, plus, a jam packed entertainment schedule in the evening (that we're sure will keep you up way past sundown). Despite the vast range of things to do at the hotel, it's not completely cut off - you're close enough to explore local attractions such as Gran Cenote and Chichen Itza - one of the Seven Wonders of the New World. Fancy upgrading your holiday experience? Book an Enclave room to enjoy extra resort perks that will leave you feeling like VIP.

Amenities

  • Kids Club
  • Teen Club
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located in Riviera Maya, and close to attractions such as Tulum’s Mayan ruins and ecological parks. Transfer time from Cancun Airport: 2 hours.

Hotel information

735 contemporary rooms and suites, located throughout two-story villa-style buildings. All with oceanfront or resort views, air-conditioning, furnished balcony, seating area, table and chairs, coffee machine, mini-bar, TV, safe, bathroom, and 1 king-size bed, or 2 queen-size beds. Nature View Rooms are 452 sq. ft. and sleep maximum 4 adults.

All Inclusive includes: breakfast, lunch, and dinner at 13 food and beverage outlets. Unlimited drinks and cocktails. Mini-bar stocked daily with premium drinks and snacks.

Partial Ocean View Rooms are 452 sq. ft. and include a patio area, sleeping maximum 4 adults.

Ocean View Rooms are 452 sq. ft. and include a furnished balcony, sleeping maximum 4 adults.

Enclave Rooms

Upgrade your stay with Enclave and enjoy preferred room locations and upgraded room amenities, plus:

  • Private check in/check out
  • Access to Enclave Lounge with food and beverage offerings
  • Concierge desk
  • Exclusive pools with lounge seating
  • Dining at Chiringuito Cocomar restaurant
  • Dedicated wellness and fitness activities.

Family Section

Nature View, Ground Floor and Ocean View Family Rooms are also available in the Family Section of the resort.

Ground Floor Family Suites are near the kids splash park/pool and kids club. They are 865 sq. ft and offer a living room with sofa, dining area, large bathroom, and bedroom. Sleeping maximum 4 adults.

Ocean View Family Suites are near the kids splash park/pool and kids club. They are 865 sq. ft and offer a living room with sofa, dining area, large bathroom, and bedroom. Sleeping maximum 4 adults.

13 restaurants and bars including Vela Sur (International buffet restaurant, all-day dining). Vela Norte (International and Mexican buffet restaurant, all-day dining). La Luce (Italian). Maxal (Mexican). Noriku (Asian). Auma (steakhouse). Chiringuito Seasalt (pool grill). Chiringuito Cocomar (pool grill, exclusively for Enclave guests). Deli cafe. Lobby bar. Pool bars.

Daily cultural activities and nightly music and entertainment programme. 

8 pools and 1 Splash Zone/Park. Spa* (located at Conrad Tulum Riviera Maya, with 16 treatment rooms, sauna, steam room and a beauty salon). Fitness centre. Kids club (4-12 years, activities includes treasure hunts, dance classes and Mexican games). Teens club (with video games, billiards, board games, and movie theatre.). Wine tour*. Group yoga and wellness classes. Aqua aerobics. Beach volleyball.

Complimentary WiFi. Pool and beach service. Personal concierge. 24-hour room service*.

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

* Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1169)
  • Very good (213)
  • Average (123)
  • Poor (93)
  • Terrible (138)
Image of the Tripadvisor rating Tulum Family vacation 2025

Aug 31, 2025 Maria C

Kids corner Tulum was awesome! My grandson had a blast always wanted to stay longer all the staff were friendly very caring & attentive with kids & parents, definitely recommend it to all families with children!
Image of the Tripadvisor rating Great location and beautiful views

Aug 30, 2025 lukebutson

Amazing hotel, perfect location and all the staff were so attentive and welcoming. The kids club was a real hit with our children and the staff there were brilliant
Image of the Tripadvisor rating Amazing Time

Aug 30, 2025 Candice H

This was an amazing trip with the family . The resort is amazing . Gabriel from Vela sur. Brayan from the lobby bar and Manager Miguel all made our stay an amazing one . Thank you and we will return
Image of the Tripadvisor rating Fantastic hotel and great service

Aug 30, 2025 Ignaciodmm Madrid, Spain

I had a short but wonderful stay at Hilton Tulum Riviera Maya All-Inclusive. The hotel is stunning and truly ready to be enjoyed, with a wide variety of restaurants and bars. I would especially like to highlight the outstanding service provided by Salazar at Maxal during breakfast.
Image of the Tripadvisor rating Appreciation

Aug 25, 2025 Hugo V

Exceptional service! Thank you, Judith, for all you did for us. Great and all the best to you and all the personnel of the Hotel Hilton Tulum.