Bequia Plantation Hotel

My stay in cottage 14 over looking the beach at Plantation Inn was one of the most memorable & tranquil experiences I’ve ever had. I highly recommend the Plantation Inn. The Staff are so professional, all my needs were immediately attended to & the Food Breakfast, Lunch and dinner were a delight. To top things off the beautiful white sand and warm turquoise Caribbean ocean was steps away. I’ve already booked another visit. Thank you Plantation Inn. Read less

We are currently at the hotel. Been here 4 nights. I have never had such a poor experience in a “5” star hotel. I would put it best as a 2 star. Breakfast. 2 slices of toast, half a frozen mouldy banana 1 slice of mango (if your lucky), a bite of off watermelon all wrapped in clingfilm on the table …. there is a mango tree full of mangos 5m away from the breakfast area. Eggs are overdone (every day) and I would say this is more a gas station breakfast as selection/quality is shocking. They have Only filter coffee as other machine “broken”. We had the seafood platter at usd 60. It was a starter portion … tepid and with 3 prawns, a small mahi mahi, 3 clams, 2 scallops. Veg was cold and overdone. No care at all. Again Xavio rescued the day by getting his superiors to give us a pizza on the house as we were still starving. He apologised with the rest of the staff just shrugging their shoulders. Service is overall bad, with lots of staff just sitting around doing nothing and miserable attitude, usually met with a “don’t have that”, or “no”. However there are 2 very good staff who care (Xavio amazing a younger girl) as they understand about customer care and work hard to make up for the resorts downfall. I feel that there is lack of motivation/management. If you ask for anything slightly to inconvenience the staff (bar the 2 helpful ones) they try and fob you off with I have to ask my superior (we wanted a table that wasn’t laid one night - we did it ourselves in the end.) Rooms are clean and working which is a plus side. Sunbeds are dirty and never wiped down. A 5 star resort should be 5 star where in or out of season and there seems to be no motivation for staff or guidance even though there are lots of staff present. I have stayed at many 1 - 5 star resorts and this is possibly a 2 star. Such a shame as it would be so easy to have remedied this. Read less

This hotel is situated in a natural, picturesque and beautiful location. Close to the main town of Port Elizabeth, close to the best beaches on the island. The staff are friendly and helpful. The hotel grounds contain several fruit trees and green spaces. It is also quite close to the beach front so you can hear the waves from your room. Internet available throughout the compound. The rooms are semi-modern with standard basic amenities. The cable television service is not reliable. The menu options at breakfast are limited (unsure if this is only in the off season). Overall, this hotel is definitely recommended. Read less

This was our second year staying at Plantation and as before we had a very relaxing and enjoyable stay. We stayed in cottage 12, and found it to be extremely comfortable with a HUGE supersize bed, a well appointed bathroom with double sinks, a welcome and separate dressing and kitchenette area rounded off with a lovely verandah from where we enjoyed our mornings watching the sea lap the shore whilst drinking a cup of coffee. The pool is beautiful and the beach one of the best on the island with a calm turquoise sea and easy to walk in sand (for those who worry about such things or with mobility issues etc) - compared to Friendship Bay where there is a more turbulent shoreline with frequent sargassum this side lends itself to easier swimming and enjoyment (in my opinion). Whilst beach towels are provided they are quite worn and some of them I would not choose to use. I think the hotel should invest in their own signature towels and ensure they are kept in good order with no stains/bleach marks etc and in turn would assist in identifying who are resident guests on the beach. I must give a specific shout out to Tia and Kim from the restaurant who always engaged with us, and truly delivered a professional, efficient and friendly service, thank you. The staff, on the whole, are extremely pleasant with warm smiles and are very friendly. However, there were some issues in the restaurant where some of the staff seemed uninterested in being there, were at times inattentive and lacked any warmth which at times made you feel a little unwelcome. There was a regular list also of what was not available from the menu which could be frustrating. At breakfast we felt we had to keep asking for top ups of coffee and tea and a lack of attention to providing milk. All in all we thoroughly enjoyed our stay and look forward to our next visit! Read less

This has the potential to be a fabulous hotel - but the attention to detail was lacking when we were there (and we hope the newly appointed manager can resolve these issues) We selected this hotel because it’s on the more sheltered side of the island and because of its walkable proximity to other restaurants etc First impressions were very promising - rum punch on arrival and a very professional check in We’d been allocated a bungalow which appeared bright and stylish (although irritatingly only 1 key was issued per room) The plug sockets are 3 pin UK style The bed was large and very comfortable - but the linen was unimpressive and appeared unpressed in the first half of the week Bedside tables were stylish but impractical with large lamps and nowhere to put anything There was a separate dressing room with 2 large drawers a wardrobe and a large mirror plus a number of open shelves between the bedroom and kitchenette A small desk by the entrance door had room for a laptop but not much else - and there was 1 (why only 1?) low chair in the corner with a low 2 drawer cabinet next to it The a/c seemed efficient plus there was a fan The kitchenette had a fridge (no minibar) kettle and microwave/grill with a set of knives and forks and plates - with instant coffee and tea - but no cloth or tea towel The bathroom was well lit with a small window, very large “open plan” shower (overhead and hand held) The sink was rather small with very little space around it and there were only a few very narrow shelves to accommodate toilet bags etc Generous sized Beckman products were supplied- but no cotton wool products or make up mirror Bathrobes appeared mid way during our stay A good quality hairdryer was supplied with an American fitting) but no adapter plug to be able to use it ! The towels were small and very lightweight A laminated card said stained towels would be charged for - but that a make up remover kit was provided (which it wasn’t) The water pressure was great! On the ocean facing verandah were 2 heavy wooden chairs, one at either end (and too heavy to move together) plus a very small table and chairs to the side for dining It was a short walk to the open air restaurant but no umbrella was provided Restaurant Not a great environment - particularly in high winds as it is very exposed to the elements. The furniture was uninspiring - not helped by the very noisy tables and chairs dragged around by the staff! Breakfast was a very poor experience with extremely limited choice. There was no buffet bakery (as advertised) very little fruit - and we noticed guests were providing their own yoghurts and muesli. Eggs were to order but served without any style or garnish The coffee was particularly awful and tasted burned The Breakfast menu was stained with coffee but was never reprinted Lunch We didn’t eat lunch - but plenty of others did as they were bussed in from elsewhere - which meant they also used the limited beach area Dinner The food was better but the atmosphere wasn’t great. The tables are in a wind tunnel and there’s no attempt to enhance the appearance of the breakfast tables for dinner (other than a light) Very limited choice of menu which never changed - although the food we had was tasty There were always dogs around the dining area, some of which scratched themselves constantly which was both irritating and unhygienic. No attempt was made to move them, even when they barked or fought each other Bar We noticed the drinks we had were very weak ! - and the Barman had wanted to serve them in plastic glasses (for the terrace - not the beach) And the loo by the bar had run out of loo paper The Beach Small and to one side of the restaurant. Sunbeds were provided but there was very little shade - and there was a constant pervading smell of woodsmoke from the pizza oven alongside Towels always seemed to be in short supply (on Day 1 we were told there were none) - and when they arrived they were very small and only covered half the bed There’s a small crescent shaped Swimming pool at the back of the restaurant - but it didn’t ever appear to be cleaned and appeared “messy” The grounds These are one of the highlights of the hotel and are nicely kept - but at a cost to the guests as each day of our stay there was constant extremely noisy strimming The staff Other than the reception staff it’s disappointing to report we were left very underwhelmed by the staff. We were given the impression the guests were rather an inconvenience to be tolerated. There were very few smiles - and the staff frequently shouted out for each other across distances (including using inappropriate language). Laundry problems We identified problems particularly in the first part of our stay. Lack of towels in both the room and on the beach, no bathrobes and unpressed linen were all evidence of this and appeared to be signs of a poorly run hotel. It’s a pity as these issues all had an impact on our holiday - and a good management team could easily sort it out. We’d like to feel able to return if we could be reassured these issues had been corrected Read less