Everyone knows that the name 'Shangri-La' means luxury - and this is no different. This high-rise hotel in central Bengaluru offers sleek rooms, an abundance of dining options (top notch ones, might we add), and a health club complete with spa services, sauna and steam room. Situated ideally between the business district and the historic landmarks of the city, this is perfect for business, visitng friends and family, or if you're here to explore the city.
Amenities
Babysitting service
Bar
Fitness Centre/Gym
Free Parking
Internet Access
Laundry Service
No Smoking
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Where is it
Located on Palace Road In the central neighbourhood of Vasanth Nagar, near Bangalore Palace and the Bangalore Golf Club. Transfer time from Kempegowda International Airport: Approximately 40 mins.
Hotel information
397 spacious rooms and suites with sophisticated decor and plush fabrics. All feature air-conditioning, floor-to-ceiling windows, bathroom with separate shower and soaking tub, premium toiletries, bathrobes and slippers, iron and ironing board, hairdryer, flat-screen TV, complimentary high-speed WiFi access, safe, universal plugs, mini bar*, and coffee/tea making facilities.
Deluxe Rooms offer views of Bangalore's cityscape with either 1 king-size bed or twin beds, sleeping maximum 3 people.
Bangalore View Rooms offer views of the city or the pool, with either 1 king-size bed or twin beds, sleeping maximum 3 people.
Panorama View Rooms offer views of Bangalore Palace, Vidhan Soudha or Bangalore Golf Course, with either 1 king-size bed or twin beds, sleeping maximum 3 people.
Horizon Club Rooms are the same as above, but includes daily breakfast at b Cafe as well as access to the Horizon Club Lounge which offers afternoon tea, all-day non-alcoholic beverages throughout the day, and evening cocktails and canapes.
Premier Suites offer views of the city's most iconic landmarks, and feature a separate living room and workspace, and bedroom with 1 king-size bed, sleeping maximum 3 people. Premier Suites also include daily breakfast at b Cafe as well as access to the Horizon Club Lounge which offers afternoon tea, all-day non-alcoholic beverages throughout the day, and evening cocktails and canapes.
Ssaffron (Indian cuisine, open for lunch and dinner). b Cafe (international restaurant with buffet and a la carte options, open for all-day dining). Yataii (modern and classic Japanese dishes, open for dinner and Sunday brunch). Caprese (serving authentic Italian cuisine with panoramic views, open for lunch and dinner). Shang Palace (signature Chinese restaurant, open for lunch and dinner). Hype (rooftop bar and lounge, serving Asian tapas and drinks). Lobby Lounge (serving a range of hot and cold drinks, light bites, and afternoon tea). b Cafe Pastry (serving tea, coffee and a range of sweet and savoury baked goods). 24-hour room service*.
Outdoor swimming pool. Fitness centre. Steam room, sauna and whirlpool. Chi, The Spa*.
Complimentary WiFi access. Laundry service*. Hair/Beauty salon*. Gift shop. Business centre. Complimentary parking.
*Denotes local charge.
Based on 2212 reviews
Rating summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1901)
Very good (206)
Average (39)
Poor (31)
Terrible (35)
Shangri La - An unforgettable experience
Jul 13, 2025Ajay2506
We had a truly pleasant and memorable stay at Shangri-La Hotel and Resort, Bangalore. It was a long stay, yet we didn’t want it to end — that’s how welcoming and heartwarming the experience was.
From the very beginning, check-in was smooth, and the staff were exceptionally polite, warm, and attentive. Every time we entered the hotel lobby, the…
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One fantastic night and one disturbed. We leave, sadly feeling tired! The staff were really friendly throughout.
Jul 13, 2025N4175GQmartinh
All things considered it was till enjoyable, with most of the food being great, especially our dinner at the Chinese restaurant in the hotel. The team were friendly and helpful too and the hotel is an oasis from the noise of town. We needed peace and we largely got it. What really let the place down was the lack of separation from a huge wedding…
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All things considered it was till enjoyable, with most of the food being great, especially our dinner at the Chinese restaurant in the hotel. The team were friendly and helpful too and the hotel is an oasis from the noise of town. We needed peace and we largely got it. What really let the place down was the lack of separation from a huge wedding and the other guests not attending. We could hear the noise of the sound system even on the 14th floor but not enough to stop us sleeping. However, wedding guests charging up and down from
130am did! We ought to have complained but toughed it out. So we leave tired and disappointed unfortunately. For transparency we were offered a small sum (£15) off the total £1200 bill and I think the manger could have stepped up at this point and chose not to.
We would consider coming again but I would first check and get a guarantee of no wedding if we do!
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Thank You, Team Shangri-La..!
Jul 11, 2025Rajive S
Though we have visited Shangri-La properties in other locations, this was our first experience at Shangri-La Bangalore, and it was nothing short of exceptional. From the beautifully maintained premises and thoughtfully designed spaces to the consistently outstanding service, everything reflected the brand’s hallmark of excellence.
The staff were…
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Though we have visited Shangri-La properties in other locations, this was our first experience at Shangri-La Bangalore, and it was nothing short of exceptional. From the beautifully maintained premises and thoughtfully designed spaces to the consistently outstanding service, everything reflected the brand’s hallmark of excellence.
The staff were remarkable across all touchpoints. While it's difficult to name everyone, a few individuals truly stood out. Vaishnavi, ever cheerful, welcomed guests with a warm, genuine smile that set a positive tone from the moment we entered. Salini from the Front Office was a standout: always patient, proactive, and empathetic. She went the extra mile every single time, ensuring that any concern was addressed with care and professionalism. Syed was constantly present and ready to assist, offering help whenever we were around. And Chetan and John, more than just doormen, ensured the experience of being welcomed began the moment we arrived at the property.
Beyond the people, the culinary experience was outstanding. The in-room dining and restaurant offerings were excellent. The overall setup, ambiance, and service delivery were all impeccably managed. Pankaj, the chef from BCafe was a gem.
Overall, it was truly inspiring to see a team so passionate, attentive, and professional. All of them, those named and many others, are true assets to Shangri-La. I sincerely wish them continued growth within the property and the wider Shangri-La Group.
We leave with fond memories and look forward to returning.
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Kids Playcation
Jul 7, 2025sagarbachal
We had an amazing stay at Shangri-La Bengaluru. The kids' playcation arrangements were top-notch and truly exceeded our expectations. A special thanks to Devendra at the reception desk—he was incredibly helpful and addressed all our queries with patience and professionalism. We'd also like to appreciate Babu from the guest welcoming team, who was…
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We had an amazing stay at Shangri-La Bengaluru. The kids' playcation arrangements were top-notch and truly exceeded our expectations. A special thanks to Devendra at the reception desk—he was incredibly helpful and addressed all our queries with patience and professionalism. We'd also like to appreciate Babu from the guest welcoming team, who was exceptionally kind and provided us with all the necessary information throughout our stay.
We’ll definitely recommend Shangri-La Bengaluru to our friends, especially families traveling with children. It's a fantastic destination for a relaxing and well-organized family getaway.
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Good service
Jun 8, 2025Freedom22780674935
One of the best hotel I've experience,the staff was incredibly friendly and efficient, going above and beyond to make our dine experiance superb...
Special thanks to mr. Jenus for his excellent service and the recommendations per our preference 😊😊