Shangri-La Hotel Bengaluru

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Shangri-La Hotel Bengaluru | Bangalore, India | Virgin Atlantic Holidays

Bangalore, India

Everyone knows that the name 'Shangri-La' means luxury - and this is no different. This high-rise hotel in central Bengaluru offers sleek rooms, an abundance of dining options (top notch ones, might we add), and a health club complete with spa services, sauna and steam room. Situated ideally between the business district and the historic landmarks of the city, this is perfect for business, visitng friends and family, or if you're here to explore the city.

Amenities

Babysitting service
Bar
Fitness Centre/Gym
Free Parking
Internet Access
Laundry Service
No Smoking
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Close to City Centre

Explore the local area

Located on Palace Road In the central neighbourhood of Vasanth Nagar, near Bangalore Palace and the Bangalore Golf Club. Transfer time from Kempegowda International Airport: Approximately 40 mins.

Hotel Information

Room Information
Room Upgrade Information

397 spacious rooms and suites with sophisticated decor and plush fabrics. All feature air-conditioning, floor-to-ceiling windows, bathroom with separate shower and soaking tub, premium toiletries, bathrobes and slippers, iron and ironing board, hairdryer, flat-screen TV, complimentary high-speed WiFi access, safe, universal plugs, mini bar*, and coffee/tea making facilities.

Deluxe Rooms offer views of Bangalore's cityscape with either 1 king-size bed or twin beds, sleeping maximum 3 people.

Hotel details

Dining

Ssaffron (Indian cuisine, open for lunch and dinner). b Cafe (international restaurant with buffet and a la carte options, open for all-day dining). Yataii (modern and classic Japanese dishes, open for dinner and Sunday brunch). Caprese (serving authentic Italian cuisine with panoramic views, open for lunch and dinner). Shang Palace (signature Chinese restaurant, open for lunch and dinner). Hype (rooftop bar and lounge, serving Asian tapas and drinks). Lobby Lounge (serving a range of hot and cold drinks, light bites, and afternoon tea). b Cafe Pastry (serving tea, coffee and a range of sweet and savoury baked goods). 24-hour room service*.

Fun and Games

Outdoor swimming pool. Fitness centre. Steam room, sauna and whirlpool. Chi, The Spa*.

Handy Stuff

Complimentary WiFi access. Laundry service*. Hair/Beauty salon*. Gift shop. Business centre. Complimentary parking.

Additional Information

*Denotes local charge.

Trip advisor rating

4.8/5

2,221 reviews

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Excellent

86%

Very Good

Average

Poor

Terrible

“Disgusting customer service”

Oct 04, 2025Postie's P

I do not recommend this hotel at all. The reservation staff are nothing short of rude and unhelpful. This was booked as a super special birthday treat and the hotel were aware of that. The government Visa system went down and we were unable to download the visas despite multiple e mails saying they had been granted. The hotel were kept informed of the situation and point blank refused to accommodate a change in date to allow for the issue to be resolved. From a hotel of this calibre we expected far better customer service.

“Delightful Experience.”

Sep 26, 2025TangriV

Shangri-la Bengaluru you have made my stay outstanding and memorable. My experience from airport to check-in, to in room to restaurants to checkout was just next level. Your main pillars of success and customer delight are your staff. A big shout out starting from your Airport Rep, Front desk staff Ms Salini and Ms Tanya who made my check-in experience wonderful to the bell desk staff, they are all kind, helpful and professional. My Housekeeping staff Mr Veeru and Mr Rahul made sure I am taken care in my room. Mr Veeru is such a delight, extremely professional and anticipates customer needs even before you ask for something. Mr Veeru is the top most and the best Housekeeping Executive I have ever come across. Now come my favourite 'B cafe', it is truly an extravagant experience in this cafe. I had a lavish breakfast with wide spread of food choices and again the most wonderful staff who served me and my colleagues at B cafe, Mr Rajat, Ms Hega, Ms Lalita, Ms Muskan, Mr Alan and a very interactive Chef Kutub. They all made sure they serve us from heart which truly represents our Indian Hospitality. Overall an awesome experience, great rooms, amazing service and a memorable stay. Kudos to all my above staff, I will surely come back experience your great Indian Hospitality again.

“Excellent hotel”

Sep 23, 2025mwo1960

I would highly recommend this hotel . The staff are excellent. The rooms are very clean , the restaurants are delicious . Come see for yourself while visiting beautiful Bangalore India

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Book with confidence knowing your holiday is financially protected

Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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