Shangri-La Hotel Bengaluru

Bangalore, India

Hotel exterior
Pool
Club Room Bangalore View
Horizon Club Lounge
Caprese
Deluxe King Room
Deluxe Bathroom
Hype
Premier Suite Bedroom
Premier Suite Living Room
Premier Suite Bathroom
Ssaffron Indian Restaurant
Hype
Panorama View Twin
Spa
Fitness centre
Shang Palace
Hotel exterior
Pool
Club Room Bangalore View
Horizon Club Lounge
Caprese
Deluxe King Room
Deluxe Bathroom
Hype
Premier Suite Bedroom
Premier Suite Living Room
Premier Suite Bathroom
Ssaffron Indian Restaurant
Hype
Panorama View Twin
Spa
Fitness centre
Shang Palace

The hotel

Everyone knows that the name 'Shangri-La' means luxury - and this is no different. This high-rise hotel in central Bengaluru offers sleek rooms, an abundance of dining options (top notch ones, might we add), and a health club complete with spa services, sauna and steam room. Situated ideally between the business district and the historic landmarks of the city, this is perfect for business, visitng friends and family, or if you're here to explore the city.

Amenities

  • Babysitting service
  • Bar
  • Fitness Centre/Gym
  • Free Parking
  • Internet Access
  • Laundry Service
  • No Smoking
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

Located on Palace Road In the central neighbourhood of Vasanth Nagar, near Bangalore Palace and the Bangalore Golf Club. Transfer time from Kempegowda International Airport: Approximately 40 mins.

Hotel information

397 spacious rooms and suites with sophisticated decor and plush fabrics. All feature air-conditioning, floor-to-ceiling windows, bathroom with separate shower and soaking tub, premium toiletries, bathrobes and slippers, iron and ironing board, hairdryer, flat-screen TV, complimentary high-speed WiFi access, safe, universal plugs, mini bar*, and coffee/tea making facilities.

Deluxe Rooms offer views of Bangalore's cityscape with either 1 king-size bed or twin beds, sleeping maximum 3 people.

Bangalore View Rooms offer views of the city or the pool, with either 1 king-size bed or twin beds, sleeping maximum 3 people.

Panorama View Rooms offer views of Bangalore Palace, Vidhan Soudha or Bangalore Golf Course, with either 1 king-size bed or twin beds, sleeping maximum 3 people.

Horizon Club Rooms are the same as above, but includes daily breakfast at b Cafe as well as access to the Horizon Club Lounge which offers afternoon tea, all-day non-alcoholic beverages throughout the day, and evening cocktails and canapes.

Premier Suites offer views of the city's most iconic landmarks, and feature a separate living room and workspace, and bedroom with 1 king-size bed, sleeping maximum 3 people. Premier Suites also include daily breakfast at b Cafe as well as access to the Horizon Club Lounge which offers afternoon tea, all-day non-alcoholic beverages throughout the day, and evening cocktails and canapes.

Ssaffron (Indian cuisine, open for lunch and dinner). b Cafe (international restaurant with buffet and a la carte options, open for all-day dining). Yataii (modern and classic Japanese dishes, open for dinner and Sunday brunch). Caprese (serving authentic Italian cuisine with panoramic views, open for lunch and dinner). Shang Palace (signature Chinese restaurant, open for lunch and dinner). Hype (rooftop bar and lounge, serving Asian tapas and drinks). Lobby Lounge (serving a range of hot and cold drinks, light bites, and afternoon tea). b Cafe Pastry (serving tea, coffee and a range of sweet and savoury baked goods). 24-hour room service*. 

Outdoor swimming pool. Fitness centre. Steam room, sauna and whirlpool. Chi, The Spa*. 

Complimentary WiFi access. Laundry service*. Hair/Beauty salon*. Gift shop. Business centre. Complimentary parking.

*Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1901)
  • Very good (206)
  • Average (39)
  • Poor (31)
  • Terrible (35)
Image of the Tripadvisor rating Shangri La - An unforgettable experience

Jul 13, 2025 Ajay2506

We had a truly pleasant and memorable stay at Shangri-La Hotel and Resort, Bangalore. It was a long stay, yet we didn’t want it to end — that’s how welcoming and heartwarming the experience was. From the very beginning, check-in was smooth, and the staff were exceptionally polite, warm, and attentive. Every time we entered the hotel lobby, the… Read more
We had a truly pleasant and memorable stay at Shangri-La Hotel and Resort, Bangalore. It was a long stay, yet we didn’t want it to end — that’s how welcoming and heartwarming the experience was. From the very beginning, check-in was smooth, and the staff were exceptionally polite, warm, and attentive. Every time we entered the hotel lobby, the gatekeepers and security team greeted us with genuine smiles and asked about our well-being, always ready to help in any way. One particular moment still stays close to our hearts: my wife greeted a young gatekeeper named Pawan by his name. The next time we walked by, he cheerfully greeted her back — remembering her name. That small, thoughtful gesture truly made her day and reflected how quick he was in building rapport with guests. Our room was spacious, clean, and very well-maintained. The housekeeping team, led by Avinash, along with Sumana, Akshaya, and others, were efficient, trustworthy, and cooperative. We could even leave our valuables in the room without worry, which speaks about the trust we had in them. We also created many fond memories during our meal times. The chefs at B Café, especially Prabhat and Qutub, went out of their way to ensure we had delicious vegetarian breakfasts. On one particularly crowded Sunday, Qutub still found the time to make us some special rolls — a gesture we’re truly grateful for. Aashish was our another favorite. He introduced us to the best tortillas and avocado toast we’ve had! On our final day, he and Amritha surprised us with a lovely chocolate treat and a farewell cake — it was such a thoughtful goodbye. Special thanks to all the staff and Rohit who always helped us with whatever we asked for and Rajat for rocking the lungi and best coffee. And the Saffron's Chef Mr. Pankaj delighted us with delicious Indian cuisine, adding to our experience we enjoyed throughout our stay. Ranbir being gracious enough to offer us that he will ask chef to cook whatever we like. We're also thankful to the entire team at B Café who worked tirelessly yet cheerfully, making each meal special. And last but not least, a heartfelt mention to Mr. Asif, the manager at B Café. He was always cheerful, grounded, and approachable, setting a great example for his team. Special mention to Concierge/Transport team in agreeing to our demand of charging our e vehicle, we also had good interaction with guards who all were always smiling and greeted us whenever we crossed them 😀 This stay was not just about comfort and luxury — it was about the people who made us feel at home. The warmth, attentiveness, and hospitality we experienced at Shangri-La made our long stay unforgettable. We carry these memories with a smile and look forward to coming back again. Lastly we are really sorry if we have missed out on anyone. Read less
Image of the Tripadvisor rating One fantastic night and one disturbed. We leave, sadly feeling tired! The staff were really friendly throughout.

Jul 13, 2025 N4175GQmartinh

All things considered it was till enjoyable, with most of the food being great, especially our dinner at the Chinese restaurant in the hotel. The team were friendly and helpful too and the hotel is an oasis from the noise of town. We needed peace and we largely got it. What really let the place down was the lack of separation from a huge wedding… Read more
All things considered it was till enjoyable, with most of the food being great, especially our dinner at the Chinese restaurant in the hotel. The team were friendly and helpful too and the hotel is an oasis from the noise of town. We needed peace and we largely got it. What really let the place down was the lack of separation from a huge wedding and the other guests not attending. We could hear the noise of the sound system even on the 14th floor but not enough to stop us sleeping. However, wedding guests charging up and down from 130am did! We ought to have complained but toughed it out. So we leave tired and disappointed unfortunately. For transparency we were offered a small sum (£15) off the total £1200 bill and I think the manger could have stepped up at this point and chose not to. We would consider coming again but I would first check and get a guarantee of no wedding if we do! Read less
Image of the Tripadvisor rating Thank You, Team Shangri-La..!

Jul 11, 2025 Rajive S

Though we have visited Shangri-La properties in other locations, this was our first experience at Shangri-La Bangalore, and it was nothing short of exceptional. From the beautifully maintained premises and thoughtfully designed spaces to the consistently outstanding service, everything reflected the brand’s hallmark of excellence. The staff were… Read more
Though we have visited Shangri-La properties in other locations, this was our first experience at Shangri-La Bangalore, and it was nothing short of exceptional. From the beautifully maintained premises and thoughtfully designed spaces to the consistently outstanding service, everything reflected the brand’s hallmark of excellence. The staff were remarkable across all touchpoints. While it's difficult to name everyone, a few individuals truly stood out. Vaishnavi, ever cheerful, welcomed guests with a warm, genuine smile that set a positive tone from the moment we entered. Salini from the Front Office was a standout: always patient, proactive, and empathetic. She went the extra mile every single time, ensuring that any concern was addressed with care and professionalism. Syed was constantly present and ready to assist, offering help whenever we were around. And Chetan and John, more than just doormen, ensured the experience of being welcomed began the moment we arrived at the property. Beyond the people, the culinary experience was outstanding. The in-room dining and restaurant offerings were excellent. The overall setup, ambiance, and service delivery were all impeccably managed. Pankaj, the chef from BCafe was a gem. Overall, it was truly inspiring to see a team so passionate, attentive, and professional. All of them, those named and many others, are true assets to Shangri-La. I sincerely wish them continued growth within the property and the wider Shangri-La Group. We leave with fond memories and look forward to returning. Read less
Image of the Tripadvisor rating Kids Playcation

Jul 7, 2025 sagarbachal

We had an amazing stay at Shangri-La Bengaluru. The kids' playcation arrangements were top-notch and truly exceeded our expectations. A special thanks to Devendra at the reception desk—he was incredibly helpful and addressed all our queries with patience and professionalism. We'd also like to appreciate Babu from the guest welcoming team, who was… Read more
We had an amazing stay at Shangri-La Bengaluru. The kids' playcation arrangements were top-notch and truly exceeded our expectations. A special thanks to Devendra at the reception desk—he was incredibly helpful and addressed all our queries with patience and professionalism. We'd also like to appreciate Babu from the guest welcoming team, who was exceptionally kind and provided us with all the necessary information throughout our stay. We’ll definitely recommend Shangri-La Bengaluru to our friends, especially families traveling with children. It's a fantastic destination for a relaxing and well-organized family getaway. Read less
Image of the Tripadvisor rating Good service

Jun 8, 2025 Freedom22780674935

One of the best hotel I've experience,the staff was incredibly friendly and efficient, going above and beyond to make our dine experiance superb... Special thanks to mr. Jenus for his excellent service and the recommendations per our preference 😊😊