Shangri-La Hotel Bengaluru

Bangalore, India

The hotel

Everyone knows that the name 'Shangri-La' means luxury - and this is no different. This high-rise hotel in central Bengaluru offers sleek rooms, an abundance of dining options (top notch ones, might we add), and a health club complete with spa services, sauna and steam room. Situated ideally between the business district and the historic landmarks of the city, this is perfect for business, visitng friends and family, or if you're here to explore the city.

Amenities

  • Babysitting service
  • Bar
  • Fitness Centre/Gym
  • Free Parking
  • Internet Access
  • Laundry Service
  • No Smoking
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

Located on Palace Road In the central neighbourhood of Vasanth Nagar, near Bangalore Palace and the Bangalore Golf Club. Transfer time from Kempegowda International Airport: Approximately 40 mins.

Hotel information

397 spacious rooms and suites with sophisticated decor and plush fabrics. All feature air-conditioning, floor-to-ceiling windows, bathroom with separate shower and soaking tub, premium toiletries, bathrobes and slippers, iron and ironing board, hairdryer, flat-screen TV, complimentary high-speed WiFi access, safe, universal plugs, mini bar*, and coffee/tea making facilities.

Deluxe Rooms offer views of Bangalore's cityscape with either 1 king-size bed or twin beds, sleeping maximum 3 people.

Bangalore View Rooms offer views of the city or the pool, with either 1 king-size bed or twin beds, sleeping maximum 3 people.

Panorama View Rooms offer views of Bangalore Palace, Vidhan Soudha or Bangalore Golf Course, with either 1 king-size bed or twin beds, sleeping maximum 3 people.

Horizon Club Rooms are the same as above, but includes daily breakfast at b Cafe as well as access to the Horizon Club Lounge which offers afternoon tea, all-day non-alcoholic beverages throughout the day, and evening cocktails and canapes.

Premier Suites offer views of the city's most iconic landmarks, and feature a separate living room and workspace, and bedroom with 1 king-size bed, sleeping maximum 3 people. Premier Suites also include daily breakfast at b Cafe as well as access to the Horizon Club Lounge which offers afternoon tea, all-day non-alcoholic beverages throughout the day, and evening cocktails and canapes.

Ssaffron (Indian cuisine, open for lunch and dinner). b Cafe (international restaurant with buffet and a la carte options, open for all-day dining). Yataii (modern and classic Japanese dishes, open for dinner and Sunday brunch). Caprese (serving authentic Italian cuisine with panoramic views, open for lunch and dinner). Shang Palace (signature Chinese restaurant, open for lunch and dinner). Hype (rooftop bar and lounge, serving Asian tapas and drinks). Lobby Lounge (serving a range of hot and cold drinks, light bites, and afternoon tea). b Cafe Pastry (serving tea, coffee and a range of sweet and savoury baked goods). 24-hour room service*. 

Outdoor swimming pool. Fitness centre. Steam room, sauna and whirlpool. Chi, The Spa*. 

Complimentary WiFi access. Laundry service*. Hair/Beauty salon*. Gift shop. Business centre. Complimentary parking.

*Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1903)
  • Very good (205)
  • Average (39)
  • Poor (31)
  • Terrible (36)
Image of the Tripadvisor rating Recent Stay At Bengaluru

Aug 6, 2025 Avaraham

The stay was very good the lounge team was perfect Mr jay , sikha , Amit , Sneh, Yankee and Dr jazzy and the Tsering and Talu Thank you for the service
Image of the Tripadvisor rating Wonderful experience

Jul 25, 2025 Siddharth-rs Hubli-Dharwad, India

The Panorama View Room at Shangri-La Bengaluru is a luxurious retreat with stunning city views from floor-to-ceiling windows Overall, the Panorama View Room at Shangri-La Bengaluru offers a luxurious and memorable experience, with its spacious design, stunning views, and premium amenities. I’d rate it 4.5 out of 5, highly recommending Thank you,… Read more
The Panorama View Room at Shangri-La Bengaluru is a luxurious retreat with stunning city views from floor-to-ceiling windows Overall, the Panorama View Room at Shangri-La Bengaluru offers a luxurious and memorable experience, with its spacious design, stunning views, and premium amenities. I’d rate it 4.5 out of 5, highly recommending Thank you, Shangri-La Read less
Image of the Tripadvisor rating Pathetic Hospitality

Jul 19, 2025 Navigator50475907421 Mumbai, India

Extremely humiliating experience by the Lounge person. No turn down service was given during my stay of 3 nights. Will never be staying at this hotel ever. Food was average, architecture of hotel is good though.
Image of the Tripadvisor rating Shangri La - An unforgettable experience

Jul 13, 2025 Ajay2506

We had a truly pleasant and memorable stay at Shangri-La Hotel and Resort, Bangalore. It was a long stay, yet we didn’t want it to end — that’s how welcoming and heartwarming the experience was. From the very beginning, check-in was smooth, and the staff were exceptionally polite, warm, and attentive. Every time we entered the hotel lobby, the… Read more
We had a truly pleasant and memorable stay at Shangri-La Hotel and Resort, Bangalore. It was a long stay, yet we didn’t want it to end — that’s how welcoming and heartwarming the experience was. From the very beginning, check-in was smooth, and the staff were exceptionally polite, warm, and attentive. Every time we entered the hotel lobby, the gatekeepers and security team greeted us with genuine smiles and asked about our well-being, always ready to help in any way. One particular moment still stays close to our hearts: my wife greeted a young gatekeeper named Pawan by his name. The next time we walked by, he cheerfully greeted her back — remembering her name. That small, thoughtful gesture truly made her day and reflected how quick he was in building rapport with guests. Our room was spacious, clean, and very well-maintained. The housekeeping team, led by Avinash, along with Sumana, Akshaya, and others, were efficient, trustworthy, and cooperative. We could even leave our valuables in the room without worry, which speaks about the trust we had in them. We also created many fond memories during our meal times. The chefs at B Café, especially Prabhat and Qutub, went out of their way to ensure we had delicious vegetarian breakfasts. On one particularly crowded Sunday, Qutub still found the time to make us some special rolls — a gesture we’re truly grateful for. Aashish was our another favorite. He introduced us to the best tortillas and avocado toast we’ve had! On our final day, he and Amritha surprised us with a lovely chocolate treat and a farewell cake — it was such a thoughtful goodbye. Special thanks to all the staff and Rohit who always helped us with whatever we asked for and Rajat for rocking the lungi and best coffee. And the Saffron's Chef Mr. Pankaj delighted us with delicious Indian cuisine, adding to our experience we enjoyed throughout our stay. Ranbir being gracious enough to offer us that he will ask chef to cook whatever we like. We're also thankful to the entire team at B Café who worked tirelessly yet cheerfully, making each meal special. And last but not least, a heartfelt mention to Mr. Asif, the manager at B Café. He was always cheerful, grounded, and approachable, setting a great example for his team. Special mention to Concierge/Transport team in agreeing to our demand of charging our e vehicle, we also had good interaction with guards who all were always smiling and greeted us whenever we crossed them 😀 This stay was not just about comfort and luxury — it was about the people who made us feel at home. The warmth, attentiveness, and hospitality we experienced at Shangri-La made our long stay unforgettable. We carry these memories with a smile and look forward to coming back again. Lastly we are really sorry if we have missed out on anyone. Read less
Image of the Tripadvisor rating One fantastic night and one disturbed. We leave, sadly feeling tired! The staff were really friendly throughout.

Jul 13, 2025 N4175GQmartinh

All things considered it was till enjoyable, with most of the food being great, especially our dinner at the Chinese restaurant in the hotel. The team were friendly and helpful too and the hotel is an oasis from the noise of town. We needed peace and we largely got it. What really let the place down was the lack of separation from a huge wedding… Read more
All things considered it was till enjoyable, with most of the food being great, especially our dinner at the Chinese restaurant in the hotel. The team were friendly and helpful too and the hotel is an oasis from the noise of town. We needed peace and we largely got it. What really let the place down was the lack of separation from a huge wedding and the other guests not attending. We could hear the noise of the sound system even on the 14th floor but not enough to stop us sleeping. However, wedding guests charging up and down from 130am did! We ought to have complained but toughed it out. So we leave tired and disappointed unfortunately. For transparency we were offered a small sum (£15) off the total £1200 bill and I think the manger could have stepped up at this point and chose not to. We would consider coming again but I would first check and get a guarantee of no wedding if we do! Read less