My son and I recently stayed at The Oberoi Mumbai for a dad-son trip, and the team managed to turn an already highly anticipated vacation into a true core memory for both of us. We couldn't have asked for a better location to anchor our time in the city.
From the moment we arrived, the warmth of the staff was palpable. Every single team member we encountered welcomed us with a genuine smile, creating an environment where the exceptional luxury felt incredibly personal and inviting. The logistics of our stay were handled flawlessly—the team seamlessly honored our pre-arrival requests for a quieter room on a higher floor, provided a wonderful upgrade, and accommodated a late checkout so our last day was stress-free.
While the rooms do show their age a little bit, in a way, it actually adds to the beautiful nostalgia of the hotel and its iconic location. Plus, the in-room amenities by Forest Essentials were excellent and a really nice touch.
The dining was another major highlight. The breakfasts at Ziya were absolutely delicious. A special shout-out to Sanket, who went out of his way to ensure our strict vegetarian and egg-free preferences were accommodated perfectly every morning. Huge shout outs to Sanchari and Akshay, who were exceptionally attentive on the floor and ensured we were taken care of at every turn.
The fitness and spa room were under renovation during our stay, but we ended up using the Trident fitness center which was well equipped.
If you are looking for a hotel that pairs a fantastic location with staff who genuinely care about your experience, I cannot recommend The Oberoi highly enough. We look forward to returning!