taj mahal palace hotel reviews
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The Taj Mahal Palace, Mumbai
4.7(34K)
5-star hotel
1,82,044+
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view of gateway of india2
heritage hotel48
sea view43
luxury148
+6
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Payal Joshi
7 reviews·6 photos
Holiday | Family
My week-long stay at the Taj Mahal Palace was comfortable, peaceful, and a memory etched in my life. As a Taj member, this was my second visit, and once again, the hotel, its heritage, and many of its wonderful people made the experience … More
Deepak Shantilal
Local Guide·29 reviews·61 photos
4 months ago
Holiday | Family
It was a great experience. Welcoming with garland but no welcome drink. As I had club room. Airport pick up in SUV was complimentary and room keys were given by 10am. Had access to club lounge and had bf. Room was good with pool view but … More
❤️🙏5
The Taj Mahal Palace, Mumbai (owner)
3 months ago
Dear Mr Shantilal,
Greetings from The Taj Mahal Palace, Mumbai.
Thank you for the review of our hotel. Your constructive feedback is extremely valuable to us as we strive to continuously improve and it will go a long way in making this hotel more successful.
Please accept my sincere apologies for the inconvenience caused to you with regards to the welcome drink that was not received on arrival and we thank you for bringing this feedback to our attention. I would like to assure you that I am personally looking into your feedback. I must also assure you that all corrective actions have been initiated to ensure such instances are not repeated.
We also thank you for your kind words of appreciation and encouragement. I have shared your words of appreciation with my team and I am sure they will be inspired reading your feedback about them and it will definitely encourage us to serve you better. We value your patronage and look forward to your continued support.
We look forward to welcoming you back with us.
With best regards,
Ritesh Sharma
Vice President – Operations and General Manager
The Taj Mahal Palace & Taj Mahal Tower
Pritesh Gajre
Local Guide·85 reviews·376 photos
4 months ago
Business | Solo
The ambience was elegant and relaxing, creating the perfect atmosphere for a memorable experience. The hospitality was truly exceptional—every staff member was warm, courteous, and attentive to every detail. The location is another major … More
❤️2
The Taj Mahal Palace, Mumbai (owner)
4 months ago
Dear Mr Gajre,
Greetings from The Taj Mahal Palace, Mumbai.
Thank you for your perfect rating. We are delighted to know that you had an exceptional experience with us and that we met all your expectations.
Your appreciation is the greatest motivation for our team. We look forward to welcoming you back home very soon.
With best regards,
Ritesh Sharma
Vice President – Operations and General Manager
The Taj Mahal Palace & Taj Mahal Tower
Henty Thomas
Local Guide·27 reviews·318 photos
3 months ago
Business | Solo
A Masterpiece of Heritage and Hospitality
Staying at The Taj Mahal Palace in Mumbai is less about booking a hotel room and more about immersing yourself in a living, breathing piece of Indian history. … More
❤️9
The Taj Mahal Palace, Mumbai (owner)
3 months ago
Dear Mr Thomas,
Greetings from The Taj Mahal Palace, Mumbai.
Thank you for your perfect rating. We are delighted to know that you had an exceptional experience with us and that we met all your expectations.
Your appreciation is the greatest motivation for our team. We look forward to welcoming you back home very soon.
With best regards,
Ritesh Sharma
Vice President – Operations and General Manager
The Taj Mahal Palace & Taj Mahal Tower
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Tripadvisor
https://www.tripadvisor.in
THE TAJ MAHAL PALACE, MUMBAI - Hotel Reviews, Photos, Rate Comparison
The Taj Palace is an iconic Mumbai experience. The rooms are stunning. The art and history are fascinating. The staff are absolutely wonderful. Manthan the duty ...
4.7(11,661) · ₹₹₹ (Based on Average Nightly Rates for a Standard Room from our Partners)
MakeMyTrip
https://www.makemytrip.com
Reviews of The Taj Mahal Palace, Mumbai - Hotel in Mumbai
My experience is excellent. My stay is comfortable. Hotel ambience is very sober. Food is very good and service just wow. Fantastic ambience. Food quality also ...
4.6(1,676) · The Taj Mahal Palace, Mumbai Price starts at INR 31,000/Night
Discussions and forums
Taj Mahal Palace, Mumbai — A Honest Look at the Heritage Wing vs. The Tower
Reddit ·
r/Hotels_India
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10+ comments
·
4mo
The Taj Mahal Palace is iconic and I've absolutely loved my stay everytime at that property. Love The Taj Mahal Tower too and though the vibe is ...
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Taj Mahal Palace Mumbai
Reddit ·
r/Hotels_India
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20+ comments
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3mo
Taj Mahal Palace hotel - Mumbai Forum
Tripadvisor ·
3y
Goibibo
https://www.goibibo.com
Reviews of The Taj Mahal Palace, Mumbai
rated 4.7 out of 5 … decent staff (21) excellent experience (16) good food (9) cozy room (9) sea view (5) great place (5) The ambience view, service , food, ...
4.8(258)
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Google
https://www.google.co.in
The Taj Mahal Palace, Mumbai – Google hotels
I absolutely loved it. We.|The room was spectacular, the breakfast and the service. Beautiful property. True luxury. Tripadvisor.
CardExpert
https://www.cardexpert.in
The Taj Mahal Palace, Mumbai Review
27 May 2023 — Rating: 4.5/5 Overall an amazing property without a doubt and no one can get near the hospitality of Taj. They're so well trained to help you ...
Tripadvisor
https://www.tripadvisor.com
Review of - The Taj Mahal Palace, Mumbai
A gem. Extraordinary staff. Flawless service on the butler floor. Very good restaurants. Spectacular views. Great tea service.
5.0 · $$$ (Based on Average Nightly Rates for a Standard Room from our Partners) · Review by J8825NCedwardh
Expedia
https://www.expedia.co.in
The Taj Mahal Palace Mumbai Reviews, Deals & Photos 2026
A wonderful stay with exceptional hospitality. The housekeeping team maintained the room very clean, the breakfast was delicious with a great variety of choices ...
9.6/10(753) · from ₹28,000
Condé Nast Traveler
https://www.cntraveler.com
The Taj Mahal Palace — Hotel Review
What else stands out? The service here was impeccable and consistent—warm and thoughtfully attentive, without being overbearing. We arrived in the early morning ...
MICHELIN Guide
https://guide.michelin.com
Taj Mahal Palace, Mumbai - Mumbai - Book a MICHELIN Guide Hotel
The better rooms have magnificent ocean views, while the lesser look down on Mumbai's dilapidated rooftops — still a stunning panorama, if not exactly postcard- ...
18.8/20(4)
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Payal Joshi
7 reviews·6 photos
a month ago
Holiday | Family
My week-long stay at the Taj Mahal Palace was comfortable, peaceful, and a memory etched in my life. As a Taj member, this was my second visit, and once again, the hotel, its heritage, and many of its wonderful people made the experience truly special.
Room housekeeping service was excellent. Special mention to Prakash and Avinash, who were attentive and thoughtful throughout our stay. Avinash, in particular, ensured that we had the pillows of our choice during the stay.
Wasabi gave me a superlative dining experience. Special mention to Ishana and Crosswin, who were amazing and made the experience even more memorable.
Loya remains my personal favorite when it comes to food and service. The team is simply awesome when it comes to treating their guests. Ansh, Chui, Adrian, Chef Atharva, and Rashmita deserve a special mention for their warmth and hospitality. The food was delectable, and the nutritious offerings and healthy choices of mocktails truly made my day.
Golden Dragon was another very good dining experience. Special mention to Clinton and Sridhar, who always ensured that the best food varieties were served and that we had a memorable experience.
Sea Lounge is simply breathtaking for its view and remains one of my personal favourites. The Maharaja High Tea was superb, with special mention to Sagnik Ghosh, Indranil, Naaz, Akshay, Kiran, and Mayank. I particularly loved the grilled fish at the breakfast buffet.
The hospitality extended beyond the restaurants as well. Percy, a veteran of the hotel, always shares wonderful stories about the Taj and its history. Aishwarya at reception was kind, understanding, and helpful. Aditya at reception assisted me with the E-carriage tour of the city—which, despite being a Mumbaikar myself, turned out to be a fun and enjoyable joyride.
Daily yoga sessions with Suyog and Madhusmita made my each morning begin on a slow, serene, and a peaceful note.
One significant disappointment during this stay was at Shamiana. The service was extremely poor and, as a returning Taj member, I could clearly notice a decline compared with my visit last year. This was particularly disappointing because the service standards at several other outlets during the same stay were exceptional. The service was so pathetic that I didn't visit Shamiana after one bad experience in my whole week. I believe a property with the heritage and reputation of the Taj Mahal Palace deserves consistency across all its dining experiences.
Despite this, my week-long stay was filled with wonderful moments and interactions with people who genuinely care about their guests. Though this was my second visit, I certainly wish to return again with my family.
A comfortable, peaceful, and memorable stay, with many exceptional people making it truly special