The Laguna a Luxury Collection Resort and Spa

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The Laguna a Luxury Collection Resort and Spa | Nusa Dua, Bali | Virgin Atlantic Holidays

Nusa Dua, Bali

5 stars

Nestled on Bali's finest beach overlooking the majestic Indian Ocean, this beautiful hotel is among the very best that Nusa Dua has to offer. 5000 sq m of swimmable lagoons wind all around the grounds, with enticing direct Lagoon Access rooms available and tropical gardens that are linked by little bridges. The Laguna has three restaurants serving International cuisine, offering you plenty of choices for dining. The large contemporary Balinese rooms have a classical tropical look and you will be spoiled by the 24-hour butler service available. If it's a quiet shady place you long for, take a good book down to the beautiful beach and lie back on a lounger, just perfect.

Amenities

Golf
Scuba Diving
Snorkelling
Tennis
Windsurfing
Bar
Fitness Centre/Gym
Internet Access
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Beachfront location

Explore the local area

On Nusa Dua Beach. The Bali Collection shopping village is located 550 metres away. Transfer time from Denpasar Airport: 30 minutes.

Hotel Information

Room Information
Room Upgrade Information

257 rooms, 19 suites and 11 villas. All rooms have balcony/terrace, air-conditioning, flat-screen TV, DVD player, mini-bar*, safe, bathrobes, slippers and hairdryer, plus 24-hour Butler Service (on call) including freshly brewed tea/coffee and unpacking and packing service (on request). Deluxe Garden View Rooms have views over the tropical gardens, with 1 king-size bed or twin beds, sleeping maximum 2 adults and 1 infant.

Half Board/Full Board options: available at a supplement. There are two restaurants with different menus, Banyubiru offering buffet dinner and Arwana for three-course menu.

Please note: Meal plan inclusions are defined by the hotel and are subject to change at any time without notice.

Hotel details

Dining

Arwana (beachfront restaurant with fresh seafood, oysters and sushi bar). Banyubiru (Pan-Asian and International cuisine). Cornerstone (private wine room and Deli, homemade treats and daily specialities). Signature cocktails, wines, spirits, and light bites at poolside Kulkul Beach House. De Bale Bar & Lounge and Sapphire Lagoon Bar. A dine around service* at sister property, The St. Regis Bali Resort, is available with complimentary transfer service** (**lunch or dinner reservation is required for complimentary transfer service).

Fun and Games

7 lagoon pools including a kids pool. State-of-the-art Lagoon Spa* and Fitness Centre carved underneath waterfalls. Water sports*. Tennis*. Jogging and fitness trail. Table tennis and water volleyball. Young Global Explorer activities. Cooking class*.

Handy Stuff

24-hour (on call) Butler Service and complimentary in-room and resort WiFi.

Accessibility

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page

Minimum Stay

No check out allowed on 31 Dec-1 Jan.

Additional Information

*Denotes local charge.

Rates include the following benefits:

Daily buffet breakfast24-hour Butler Service on callUnpacking and packing of luggage service (on request) by ButlerComplimentary two pieces of light pressing service by Butler per day per personRefreshing chilled welcome drink and cold towel upon guest arrivalSelection of tropical fresh fruits upon guest arrivalComplimentary daily four bottles of mineral water in all Deluxe Rooms, Suites & unlimited in Grande Lagoon Suite, Ocean View Suite/Deluxe Ocean View Suite & Villas24-hour freshly brewed tea/coffee served by the ButlerComplimentary high-speed broadband/WiFi in-room as well as complimentary WiFi in the hotelCross charging facility between The St. Regis Bali Resort and The Laguna, a luxury collection Resort & Spa Nusa Dua Bali.

Please note: rollaway beds can be provided in Deluxe Studio, Deluxe Studio Lagoon Access, Executive Suite and 1-Bedroom Villa room categories (chargeable including breakfast for one person).

Trip advisor rating

4.6/5

5,073 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

74%

Very Good

17%

Average

Poor

Terrible

“An Exceptional Luxury Experience with Outstanding Service ⭐️⭐️⭐️⭐️⭐️”

Aug 24, 2026solomon g

This hotel exceeded all my expectations. From the luxury and elegance to the exceptional attention to detail, everything was absolutely perfect. The facilities, cleanliness, service, and overall atmosphere were truly outstanding. I would especially like to thank Mr. Maha for his exceptional service and professionalism. He was incredibly helpful, kind, attentive, and always went above and beyond to make sure everything was perfect. His attention to even the smallest details made our stay even more special and memorable. Employees like him are a true asset to the hotel and represent the highest level of hospitality. Thank you for an unforgettable experience. I highly recommend this hotel and look forward to coming back again! ⭐️⭐️⭐️⭐️⭐️

“A mixed stay - good location and dining, but few service consistency issues”

Aug 24, 202610elenia

We stayed at The Laguna for 2 weeks this August with my boyfriend, and honestly, it ended up being a real mixed experience. As a Marriott Bonvoy Gold member he usually sticks to these properties as we expect a certain level of consistent quality, but this stay had some major highs and quite a few lows. First off, the resort itself is gorgeous the grounds are beautifully kept, and feel like a true oasis. The food quality was genuinely good across the board, and the overall vibe is relaxing. The staff are mostly warm, and very polite. A special shout-out has to go to Komang :) Where things fell short: unfortunately , the property really struggles with managing crowds and basic operational consistency, which felt way below what you'd expect from a luxury resort. The Gym: The fitness center was a big letdown. We kept finding the equipment dirty (I've included photos), and there were never any clean water glasses available (we had to keep hunting down or asking the spa staff to get new ones). Even worse, there's zero supervision. Kids were running in and treating the heavy gym equipment like a playground, which is a safety hazard. Housekeeping: The attention to detail in the rooms just wasn't consistent. Two nights in a row, we had to call housekeeping to actually get turndown service. One day, we left our room at 10:00 AM, came back at 3:00 PM, and it hadn't even been touched yet. To top it all off, we walked in one evening to find dirty cleaning rags left right on top of our personal luggage. Crowd management: During busier times, the resort just felt overwhelmed and poorly equipped to handle the flow of guests smoothly. Please note this feedback is purely to be constructive. When you travel often and rely on the Marriott Bonvoy standards, consistency in cleanliness, service, and safety is everything. We hope management takes a closer look at these operational gaps so the hotel can truly live up to its potential.

“A great getaway”

Aug 23, 2026Kitchie N

The Laguna has a very convenient location to town. It is in a developed area that has a huge number of restaurants, beach clubs, and shopping all within walking distance. There were many available beach and pool chairs and attendants ready to assist. The breakfast buffet had a terrific selection and the service was impeccable. Duta at the front desk and Rio in guest services provided us with bespoke and flawless service. Suksma!

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Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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