THE RITZ-CARLTON, TOKYO | Tokyo, Japan | Virgin Atlantic Holidays
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THE RITZ-CARLTON, TOKYO
Tokyo, Japan
5 stars
The Ritz-Carlton, Tokyo sits high in Tokyo Midtown, occupying the top floors of Midtown Tower in Roppongi, so the city feels like it’s putting on a show just for you. Expect an East-meets-West look and feel across 245 guest rooms and suites, with floor-to-ceiling windows and marble bathrooms setting the tone for sleek, sky-high downtime. Food is a big deal here, with seven on-site restaurants and bars spanning French fine dining, Japanese specialities, cocktails with skyline views, and relaxed café stops between Tokyo plans. When you’re ready to reset, there’s an indoor pool, hot tub, fitness centre and a dedicated wellness floor with The Ritz-Carlton Spa, Tokyo. Want to level up? Book a Club Access room or suite for entry to the Ritz-Carlton Club Lounge.
Amenities
Fitness Centre/Gym
Hot tub
Internet Access
Laundry Service
Restaurant
Room Service
Spa
Swimming Pool
Explore the local area
Set in Tokyo Midtown in Roppongi, in the heart of a buzzing district known for entertainment and design-led businesses, with the hotel occupying the top floors of Midtown Tower.
Hotel Information
Room Information
Room Upgrade Information
245 guest rooms and suites, designed with an East-meets-West style, featuring marble bathrooms and floor-to-ceiling windows. In-room amenities include a marble bathroom and floor-to-ceiling windows.
5 restaurants and 2 bars. Héritage by Kei Kobayashi (French fine dining). Lunch and dinner. Towers (French cuisine using traditional techniques). Breakfast, lunch and dinner. Hinokizaka (Japanese dining across kaiseki, sushi, tempura and teppanyaki). Lunch and dinner. The Lobby Lounge (international lounge for signature sips, afternoon tea and live musicians). Daily. The Bar (cocktail bar and restaurant on the 45th floor). Daily. The Ritz-Carlton Café & Deli (casual café with light fare, coffee, pastries and desserts). Daily. La Boutique (shop and café by the hotel’s pastry team). Daily.
Fun and Games
The Ritz-Carlton Spa, Tokyo*. Indoor pool. Hot tub. Plunge pool. Steam room. Therapy bath*. Fitness centre (24 hours). Fitness classes.
Handy Stuff
WiFi, Parking* Electric car charging station*, Daily housekeeping, Turndown service, Free coffee/tea in lobby
Additional Information
*Denotes local charge.
Trip advisor rating
4.6/5
2,368 reviews
Excellent
74%
Very Good
15%
Average
5%
Poor
3%
Terrible
3%
“Excellent Stay with Spectacular Views and Outstanding Service”
Apr 14, 2026GAlonsoOB
The Ritz-Carlton Tokyo was an excellent stay and one of the highlights of my time in the city. The hotel’s location high above Tokyo provides truly spectacular views from the rooms — waking up to the skyline each morning was a memorable experience.
The lounge service was outstanding, with attentive staff and a relaxed, refined atmosphere. Service throughout the hotel was consistently warm, professional, and very helpful. I especially appreciated how attentive and proactive the staff were during my stay.
The concierge team was also very helpful in assisting with arrangements and recommendations. My only suggestion would be for slightly faster email response times, as replies were noticeably slower compared to other properties I stayed at in Japan. That said, once in contact, the concierge service itself was excellent.
Overall, this is a fantastic property with exceptional service, breathtaking views, and a very polished experience. I would absolutely stay here again.
“Great !”
Apr 08, 2026Meander13591302619
Great !
We have been staying 5 nights at the Club Lounge where everything has always been first class and we much enjoyed our stay. Special mention is the service we have had from Charlie and his colegues: after just two days we felt as we were at home.
“After /0 Days in Japan instead of leaving with a Bang we left very disappointed”
Mar 30, 2026gus E
All though this is featured as a 5 star hotel! We have spent 20 days in Japan and this is by far the worst hotel we have stayed at. What we were expecting was to leave Tokyo with a BANG and what we received from the Ritz Carlton was very upsetting! They rave about the amenities and the lounge, the views are great however, you can never find space to sit and have a drink. When you arrive the staff walks you out as they have no space. The lounge does not serve food and the staff seems lazy and always walking around and not being attentive to the guests. Communication is extremely bad and being the ritz Carlton the staff should at least know English. The restaurant closes at 9 pm only room service is available. The breakfast is small and no variety. Overall I recommend other venues which are way nicer and less expensive. Very disappointed. The rooms are small and does not reflect the advertisement either by the hotel or American Express.
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