Tokyo Marriott Hotel offers a calmer side of the city, set in a peaceful residential pocket of Shinagawa that feels noticeably more relaxed than Tokyo’s busier hubs. It’s the kind of location that lets you properly switch off at the end of the day, while still staying well connected to the action thanks to easy access to Shinagawa Station and onward links across the city. Inside, rooms are refreshingly spacious for Tokyo, designed with clean lines, warm finishes and thoughtful layouts that make longer stays feel effortless. Dining is understated but polished, ideal for a relaxed meal or a morning coffee before heading out. Whether you’re arriving from the airport, hopping on the Shinkansen, or exploring Tokyo’s neighbourhoods at your own pace, this hotel strikes a smart balance between city convenience and a quieter, more refined base to come home to.
Amenities
Fitness Centre/Gym
Internet Access
Laundry Service
No Smoking
Restaurant
Room Service
Explore the local area
The hotel is located in Shinagawa, one of Tokyo’s key transport areas with Shinkansen connections and easy access to major districts. From Haneda Airport (HND), approximately 20–30 minutes by car or train, depending on traffic and route.
Hotel Information
Room Information
Room Upgrade Information
249 guest rooms and suites, designed with clean lines, modern comforts and generous space for a city hotel. All features include Air conditioning, mini-fridge, complimentary high-speed Wi-Fi, ergonomic work desk, private bathroom with shower or bathtub, lighted makeup mirror, bathrobes and slippers, in-room safe, hairdryer, ironing facilities and daily housekeeping. Executive Lounge access is available for selected room types.
Deluxe Room, Approx. 38 sq m, 1 King bed or 2 Twin beds, modern room with large windows and contemporary décor. Sleeping maximum 2 people.
Hotel details
Getting Around
Tokyo Marriott Hotel offers a complimentary shuttle service to Shinagawa Station, providing fast links to central Tokyo, Haneda and Narita airports, and the Shinkansen network. Self-parking: JPY 2,000 per day (per vehicle). payable locally, subject to change.
Dining
Two dining venues are available at Tokyo Marriott Hotel. Grill at Lounge & Dining G is the hotel’s signature dining space, serving grilled specialities and refined international cuisine in a contemporary setting throughout the day. Coffee House at Pastry & Bakery GGCo. offers freshly baked pastries, desserts and coffee for takeaway or casual dining.
Overall, a pleasant stay, but disappointing recognition of Marriott loyalty.
- Staff: Very friendly, welcoming, and always smiling. The team genuinely contributes to a pleasant atmosphere.
- Rooms: Comfortable, clean, and well-maintained, although nothing particularly exceptional.
- Breakfast: Overall good, with excellent freshly prepared omelettes. However, the cheese selection is very limited, both in variety and quantity, and there are relatively few Asian breakfast options.
- Club Level: Disappointing that there is no access to an outdoor terrace on the 22d floor.
- Club Lounge Access & Loyalty Recognition: This was the most disappointing part of my experience. I simply requested access to the Club Lounge for one hour after checking out, while waiting for my departure. Unfortunately, my request was declined.
As a Lifetime Platinum Elite member and a frequent business traveller who chooses Marriott properties for approximately 90% of my stays, I found this lack of flexibility particularly disappointing.
Of course I had the late 4pm check out which is always great - But this was a small request that would have cost the hotel very little, yet granting it would have demonstrated genuine appreciation for long-standing customer loyalty. I hope this will help future Marriott clients.
-Most major tourist attractions are approximately a 20-minute taxi ride away.
“Best hotel we stayed at in Tokyo”
Oct 11, 2026C3665QBmaryh
What an amazing hotel. Well located in a less touristy district. Hotel was very large, spotless, and great service!! Beautiful property.
The staff were outstanding. Rooms were very large for Japan. Great location to walk to many shops and restaurants.
The Executive or M lounge was beautiful and provided great food and drinks.
We also had restaurant breakfast privileges, and the buffet was very good
I would definitely stay here the next time I am in Tokyo!
“Good location to station , business hotel”
Oct 08, 2026drmader
Nice views from our room, nice breakfast( except for the unable to read the room
Americans doing their work
Calls shouting into the phone when everyone else is trying to enjoy their breakfast/ speak quietly or be on vacation ? What is wrong
W people?) , nice service. Tile in bath a bit dated, a bit of train and plane noise .. it’s a business hotel and room not serviced til nearly 4pm
Which wasn’t super convenient when returning from a long day and needing a rest before dinner. we walked to a restaurant near kitishinagawa station which is close..shuttle to shinagawa ..is nice..limited schedule and a lot of construction at station so you still have to be ambulatory esp w bags .. didn’t love the provided products ..I carry my own
But at the higher end hotels you get to try le labo or byredo or diptique or aesops which is always a nice touch. Bed super
Comfortable and we slept well which is really the point . Concierge was helpful before we arrived .
We are loyal Marriott
Customers so the familiarity in an otherwise unfamiliar land can be grounding ..thank you
For such a pleasant stay.
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