Tokyo Marriott Hotel | Tokyo, Japan | Virgin Atlantic Holidays
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Tokyo Marriott Hotel
Tokyo, Japan
4 stars
Tokyo Marriott Hotel offers a calmer side of the city, set in a peaceful residential pocket of Shinagawa that feels noticeably more relaxed than Tokyo’s busier hubs. It’s the kind of location that lets you properly switch off at the end of the day, while still staying well connected to the action thanks to easy access to Shinagawa Station and onward links across the city. Inside, rooms are refreshingly spacious for Tokyo, designed with clean lines, warm finishes and thoughtful layouts that make longer stays feel effortless. Dining is understated but polished, ideal for a relaxed meal or a morning coffee before heading out. Whether you’re arriving from the airport, hopping on the Shinkansen, or exploring Tokyo’s neighbourhoods at your own pace, this hotel strikes a smart balance between city convenience and a quieter, more refined base to come home to.
Amenities
Fitness Centre/Gym
Internet Access
Laundry Service
No Smoking
Restaurant
Room Service
Explore the local area
The hotel is located in Shinagawa, one of Tokyo’s key transport areas with Shinkansen connections and easy access to major districts. From Haneda Airport (HND), approximately 20–30 minutes by car or train, depending on traffic and route.
Hotel Information
Room Information
Room Upgrade Information
249 guest rooms and suites, designed with clean lines, modern comforts and generous space for a city hotel. All features include Air conditioning, mini-fridge, complimentary high-speed Wi-Fi, ergonomic work desk, private bathroom with shower or bathtub, lighted makeup mirror, bathrobes and slippers, in-room safe, hairdryer, ironing facilities and daily housekeeping. Executive Lounge access is available for selected room types.
Deluxe Room, Approx. 38 sq m, 1 King bed or 2 Twin beds, modern room with large windows and contemporary décor. Sleeping maximum 2 people.
Hotel details
Getting Around
Tokyo Marriott Hotel offers a complimentary shuttle service to Shinagawa Station, providing fast links to central Tokyo, Haneda and Narita airports, and the Shinkansen network. Self-parking: JPY 2,000 per day (per vehicle). payable locally, subject to change.
Dining
Two dining venues are available at Tokyo Marriott Hotel. Grill at Lounge & Dining G is the hotel’s signature dining space, serving grilled specialities and refined international cuisine in a contemporary setting throughout the day. Coffee House at Pastry & Bakery GGCo. offers freshly baked pastries, desserts and coffee for takeaway or casual dining.
“Surprising Check-in Experience But Still a Good Value Hotel”
Jan 10, 2026Ben T
I've stayed here a few times and also visited others staying here, so I've been quite familiar with the property over the years. It's an excellent location for access to Haneda Airport and also Tokyo's Yamanote Line and the Shinkansen network.
We booked a standard King and although the room was quite compact, it had everything you would expect at a Marriott hotel. The TV in particular is a large new 4K model with dedicated buttons for most streaming services and worked very well. The bathroom is somewhat dated with an integrated bathtub shower, but the shower unit is one of the easier types to operate and the hotel delivers reasonable water pressure.
The executive lounge is excellent. Beautiful modern decor and the food selection during the evening cocktail period is of excellent quality and frequently re-stocked. The staff operating the lounge are extremely attentive and welcoming (and have consistently been so for years at this property). When we arrived the lounge was full, so we were advised to wait in our room, and were called when a table opened up after 30 or so minutes. As the lobby floor breakfast restaurant is usually busy (as it is an excellent offering), we opted to spend breakfast in the lounge. The selection is limited, but the quiet atmosphere and views of Tokyo Bay make it up for it.
The one issue I encountered was during the check-in process. Japanese law requires that foreign visitors present their passports during check-in, but does not require ID from Japanese nationals, or foreign nationals who live in Japan. Unfortunately, the staff member who checked me in was misinformed about this, and incorrectly demanded that I produce ID even after being informed that I am a resident of Japan. A tense and embarrassing back-and-forth ensued in which the staff member used a derogatory term to refer to foreigners. To calm the situation I begrudgingly presented my ID, but I found the episode very distressing, especially as my wife was also present. During check-out I was informed that the incident had been noted and that management was working to disseminate information amongst its staff. I hope it turns into a positive opportunity for the hotel to polish how it welcomes all kinds of guests in the future.
“Fantastic Experience”
Jan 06, 2026Lorali S
I wanted to leave a positive review because I had read a few bad reviews before our trip. We had a wonderful experience at the Tokyo Marriott. This is a beautiful, clean, well appointed property with top-shelf customer service. We stayed on the 22nd floor and had a wonderful view of west Tokyo, as well as access to the M Lounge on the 26th floor. We enjoyed complementary happy hour appetizers and drinks, as well as breakfast. They call it "continental breakfast" but we considered it a full breakfast. We were thankful for the minibar, and ate lunch and dinner at the lobby restaurant. The food was fantastic. We enjoyed trying out the Japanese Whisky menu, and had the best wagyu steak of our lives.
“Wonderful & Relaxing Vacation”
Dec 04, 2025mauijim96761
I just recently stayed at the Tokyo Marriott hotel for a 3-nights stay. This hotel is truly amazing. The staff are incredible and provided the best service in every encounter. The lounge was the best I've seen yet and my room was spacious offering a great view from the 18th floor. Family Mart in the basement area was awesome and loved the free shuttle to Shinagawa station. Will definitely come back again.
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