Stayed 7 nights in a deluxe city king room. No city view, just a view into buildings.
Great location if you want to be in the thick of shopping, street food carts etc at night. Also close to the subway system.
No upgrades available for Titanium. 2 hotel staff members promised if I return they will upgrade me! Very odd how can they guarantee that, when I could come back peak season, but they can't upgrade now.. Very strange!
- Was advised at checkin that there's renovations taking place on level 3. This was not advised during booking time. They advised upon check-in that noise would only occur between 08:00 and 20:00 and because we are on a high floor we will not hear it. 06.15 am the next morning we were woken with loud hammering and also a child screaming in a nearby room. Then woken by construction again several other days and later into the night.
- The bed is hard but we survived.
- Housekeeping keep the rooms lovely and clean.
- Rooms are noisy from rooms above and nearby.
- Nice big shower with great pressure.
- Nice little touch of a Ritter Sport chocolate on your bed each day after house cleaning have been.
- Complimentary coffee and small snacks for all guests on L4 reception - nice touch.
- No water bottles provided in your room, rather a water filter machine.
- Reception is on level 4, they share lifts to this point with the moxy hotel.
- There is a laundry on level 5 of the moxy that LeMeridien guests are allowed to use. Just ask Le Meridien reception on L4 and they will give you a key card to L5 at the moxy. Free to use and machine automatically dispenses detergent. There are driers also.
- An expensive hotel to stay in but I guess you are paying for the location.
Breakfast:
- L4 breakfast music is too loud. At 6.30am in the morning who needs duff, duff, duff! We never went back!
- Despite reviews saying this breakfast is a WOW we did not find it a wow. Actually it very was underwhelming.
- Elite members can use their points bonus to enjoy breakfast on level 4 and in the club lounge. TBH what is offered in the club lounge is just a smaller and quieter version of L4 so we mostly dined there when/if we ate breakfast. Keep your points offer.
Club Lounge:
- Is nice and we found it comfortable with mostly an ok spread of food and self serve drinks. Some nights there was a heavy influence of alot of seafood.
- Every night there is nachos!
- The food is not hot temperature wise, when it should be.
- At breakfast the cooks dry out the eggs and they are not enjoyable.
- There were several nights when the club felt like a kids playground. Parents need to remind their children, quiet voices for everyone's enjoyment.
- Breakfast in lounge they have 2 Balmunda toasters and honestly it takes 10+ minutes to toast bread if you want any colour in it i.e. cooked not warmed. It cooks one side at a time and very slowly. Why not have an oven for warming and a proper toaster for toasting!
A shout out to Lisa Lim and her ever so smiling face, always looking out for us and asking if we needed anything. Lisa is an asset to your team.
Marie Kim was also very friendly and welcoming.
We would stay here again if we were to come back to Seoul. We definitely preferred it to the Westin Parnas.
Thanks everyone 🙏