[Room Condition]
Housekeeping did a solid job — the room was clean and nothing was visibly lacking.
[Room Readiness & Housekeeping]
I submitted special requests well in advance and received nothing in return — not even a printed welcome letter. The lack of any acknowledgment was disappointing.
[Room Design]
The view was a concrete office building, so the blinds stayed shut the entire stay. Not exactly inspiring.
[Bedding Comfort]
The bed felt a bit narrow and I genuinely struggled to get a good night’s sleep.
[Breakfast]
This property gets a lot of praise online, so I came in with high hopes — and left underwhelmed. Store-bought yogurt and juice, weak pastries, and a Korean spread that felt overrepresented at what’s supposed to be an international hotel breakfast.
[Egg Station]
Adequate. Nothing more.
[Coffee & Beverages]
Below average.
[Club Lounge — Ambiance]
The space itself is genuinely attractive and well-designed.
[Club Lounge — Staff Service]
During evening hors d’oeuvres, I was directed to a specific seat rather than being allowed to choose. Meanwhile, a group of Chinese guests who didn’t speak English were seated freely at a large sofa area. Hard not to read that as differential treatment of locals.
[Hors d’oeuvres]
Decent, but noticeably weaker than other Le Méridien properties I’ve visited.
[Elite Member Recognition]
The staff was technically aware of my Titanium status — but it didn’t translate into anything tangible.
[Location]
One genuine highlight: the hotel is brilliantly situated for exploring Myeongdong, City Hall, and Cheonggyecheon Stream.
[Communication]
I messaged ahead on check-in day asking whether early check-in would be possible and requested an update closer to arrival. No one followed up — I had to chase it myself at the front desk.
[Major Complaint]
After returning from breakfast, I found my room door left open. This is a serious security lapse, not a minor oversight. I filed a formal complaint.
