We recently stayed at The Westin Chosun Seoul, and I have to give special recognition to Wendy Kim at the front desk, who made our check-in experience truly memorable. As Marriott Bonvoy members, we were impressed by how thoroughly she walked us through the hotel’s amenities and took the time to ensure we received all the perks available to us as members. Her attention to detail and genuine warmth set the tone for our entire stay.
Beyond Wendy’s excellent service, we found the overall level of hospitality throughout the hotel to be exceptional — nearly every staff member we interacted with was attentive, professional, and courteous, including those at the club lounge, the gym, and the pool. It’s clear that The Westin Chosun Seoul takes staff training and guest experience seriously.
We left our stay very satisfied and would highly recommend this hotel to any traveler, especially fellow Marriott members looking for a top-notch experience in Seoul. Thank you, Wendy, and the entire team!