I cannot say enough good things about this hotel. My husband and I are avid travelers and have stayed at Marriott hotels across the world, including the Ritz, St. Regis, JW, and Luxury Collection. That being said, the Westin Josun is one of our favorite hotels. The hotel itself feels very luxurious in terms of its decor.
The staff is extremely welcoming and professional from the moment you walk in the door. Special shout out to Ida at the front desk for being so friendly and making us feel at home! My husband has Ambassador status and we were able to take advantage of all of the perks which is not always the case at some hotels.
The concierge team is the best I've ever worked with. I had many requests from tennis court bookings to dinner reservations. They were super responsive and proactive. I dealt with several of them and they had seamless communication with me and amongst themselves. Thank you Ping, Lizy and Tom!
The lounge is also the best I've been to. It is spacious and elegantly decorated. The happy hour is incredible. Full open bar with many different food options. It could easily have been our dinner. We never had breakfast in the lounge. Instead, we had breakfast at Aria which was such a treat. They have a huge assortment of different foods, both Eastern and Western. You will not regret opting for this breakfast. I never used the facilities, but my husband loved the gym and steam room.
The location is fantastic. We were able to walk to many places including the Myeongdong Night Market which I highly recommend for getting a taste of Seoul!
Even my 8 year old son loved the hotel and told me to give it infinite stars :) My husband and I are going to be back in Seoul in November and we will be staying here without a doubt.