PARKROYAL COLLECTION Pickering

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PARKROYAL COLLECTION Pickering | Singapore, Far East | Virgin Atlantic Holidays

Singapore, Far East

5 stars

Part hotel, part sculpture, part garden; PARKROYAL on Pickering is an eco-escape in the CBD of one of the world’s most dynamic metropolises. Its sinuous shapes and glorious urban mini-parks led Forbes to name it one of the world’s ‘seven architectural stunners’. And the accolades keep coming, with the World Travel Awards naming it ‘Asia’s Leading Green Hotel’ four years running. It’s not just beautiful on the outside, with its dedicated wellness floor featuring the St. Gregory Spa, a 300-metre garden walk, an al fresco terrace for yoga and meditation, and an infinity pool with birdcage cabanas and Singapore skyline views.

Amenities

Room Service

Explore the local area

Located opposite Hong Lim Park, close to Clarke Quay and Chinatown. Transfer time from Changi International Airport: 20 minutes.

Hotel Information

Room Information
Room Upgrade Information

Stylish rooms with 40” LCD TV, Internet access, tea/coffee-making facilties, mini-bar* and safe. Superior Rooms enjoy Chinatown views and offer an executive area with a work desk and 1 king-size bed, or twin beds.

Hotel details

Facilities

Lime (Asian, International dishes), Lime Pâtisserie. Dedicated Wellness Floor including an infinity pool with unique birdcage-inspired cabanas. 300-metre garden walk. Spa*. Fitness centre. Room service*.

Additional Information

* Denotes local charge.

Please note: regarding electronic cigarettes in Singapore. You can not take vaporisers, e-cigarettes, e-pipes, e-cigars, and refills into the country. These items are likely to be confiscated, and you could be fined or sent to prison.

Trip advisor rating

4.5/5

7,173 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

70%

Very Good

20%

Average

Poor

Terrible

“In dire need of an image refresh, both personnel and facilities.”

Dec 07, 2025jeowjamin

Disappointingly, operations from direct sales to guest relations are out of sync. It is not customer centric and optics to guests is poor with cost savings / efficiency seemingly as a priority. Case in point is a disappointing episode over the mini bar entitlement which evidenced my previous comment. The collection lounge is inadequate by 5* standards in terms of staffing and spread. Example is a hot dish otah siew mai which was repeated from high tea to evening cocktail! This is a first for me! Either the food is extremely popular or otherwise (above) is at work again. Cocktail experience was unremarkable and not befitting of 5*. It was functional but not the GHA I have come to know. I will pass this as 4 *, similar to your sister hotel at PR Beach Road but at a considerably higher price point. Breakfast at lounge was peaceful but again the spread is poor. There was no French loaves / sour dough bread at the stations, no fresh juices. There seemed to be a struggle between pax / spread / cost. It prides itself as a 5* hotel but doesn't know how to behave & accord their guests' 5* trusts. I would have given this review 3* but exceptions could be made for these unsung heroes / efforts who tipped it to 4* - Lounge service staff though limited in manpower are rescuing their Collection Lounge brand! Tireless & sincere. Perhaps sales / guest relations could reflect on the ethos of hotelier business to get their compass aligned again. - Apelles is an inspired find. As good as Aesop. Loved it at PR Beach Rd and here as well. - Bed is comfortable / pillow menu is on the mark. This is a given for 5*, nothing out of the spectacular. Overall, this is a functional 5* without the heart & soul, which to me is the secret to GHA continued sustained success & presence against bigger rival brands. As well, attention to details is non-existent here and hotel stay feels functional but not memorable. Hotelier business is not complicated. Feed your guests well, indulge them, when you can and when you can't, give warmth, empathy and a good rest. PR Pickering has gave itself a poor Public Relations disservice here with the underwhelming food@lounge , insipid guests relations and restroom (bathroom design is poor which I highlighted to the duty mgr, Danish). Having stayed in all the local GHA brands here in Singapore, this is a low point for me. During and after my stay, I am disturbed enough to write three emails to the mgt before writing this public review. That said, I would like to commend Danish Aniq and Teck Li, duty mgrs, for their consummate professionalism in turning pain points to learning points and trying to restore customers' faith. It is a valiant effort on their part. However, the mini bar episode stirred me to the point that I left the free mini bar untouched as PR Pickering has forgotten the basic duties of their hotelier business ethos. There are 5* hotels and there are 5* guests too who enjoys a good stay and their offerings. In good faith, I await improvements.

“What a stay!!! Check it yourself.”

Dec 04, 2025colib w

First time I have stayed at Park Royal Collection, what a magnificent place to rest, relax and revive. The staff in all areas were polite, courteous and very knowledgeable regarding my questions. I would certainly recommend Park Royal Collection, Pickering street as a wonderful place to stay, no matter the length of time you have.

“Everything very nice made with a lot of love for beautyfull details and very friendly staff”

Dec 04, 2025Go40926341881

I had a beautyfull stay at the parkroyal collection. my fist time in singapure and I was just deligthed of that beautyfull hotel with its plants an green athmosphere

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This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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