Raffles Singapore

We spent 3 nights in a very large suite overlooking the garden area , the best view of all rooms. We did use our corridor chairs a lot so it was great to have this view. Check in was such an ordinary experience. The Iconic doorman wasn’t there, we did have many photos and see him a lot on other days. We were not offered, freshly scented hand towels, we were not offered a chilled water with cucumber or Lemon, just a warm tetra bottle after we asked. We got the virtuoso upgrade, which was good. We had our Singapore Sling a few hours later , it was delicious and came with raw peanuts and the room butler offered us 5 or 6 chocolates. We had a baby with us and were very shocked to see the totally inappropriate welcome gift for him, a large cellophane blow up balloon . Totally inappropriate and unsafe, as it could scare him when it popped and small particles could be a choking hazard. The cot provided was very old and even though the hotel is historical, the items they provide for a a baby should be updated. To their credit they did go and source the same a day a fabric padded bumper, so he would not wake every hour and get his arms stuck. This hotel only has about 115 rooms, so the maximum amount of guests couldn’t exceed 300. I would have expected the breakfast staff to address me by name for a 3 day stay. They never did. I would have expected the way I liked my coffee to be remembered on day 2 and 3. But mostly as in other historical hotels and. Five or 6 star ones many generous aspects were lacking. Such as no free champagne or Prosecco at breakfast, I don’t even drink alcohol before 5 p.m but a hotel of this calibre ALWAYS has it available for guests NO CHARGE, in a big bucket and self serve. Guests love it, I have seen large groups or couples enjoying a champagne breakfast, frankly I was shocked it was unavailable. I was actually embarrassed for the Hotel that nothing but a small plate of macaroons in the room and some cheap plastic flags on the pool deck was all they did for hotel guests on Singapore’s National 60th birthday celebrations. Gee it’s not like they have to do it yearly. Shame on management for such a poor show in national pride of one of the oldest and iconic hotels in South East Asia. Guests were told we could see some fireworks from the 3 rd story pool deck. It had zero atmosphere and nothing was provided. This hotel could have repeat guests if they added more 5 star and less corporate feel to the stay. Our butler didn’t ever tell us what he could do for us. Such as free pressing and steaming of our clothes or the running of a bath, we were not informed about when the Raffles tours were and if we’d like to join . In Europe we stay at old iconic hotels and they offer so much more. Including the hotel car alway runs guests around short distances. We asked to go 1 klm with the baby to the Arab quarter and were told they charge us 26 SD. This doesn’t happen in Europe. Asia will never be at the service level of Europe but it’s such a shame to see a property like this which is so beautiful not measure up in services and management to its former glory and potential. I have stayed at Raffles in the 1980 s it was so much better. Very sad really. It cost over $5,300 AUD dollars for 3 nights on a 3 rd night free deal! We can stay at Villa D’este for less. Read less

The Raffles History tour is curated for non guests during this special 60th birthday of Singapore. I think every Singaporean need to know the iconic Raffles Hotel and its roots and its progress. Only pity is that it is no longer owned by Singapore. Yet the hospitality from the service staff is distinctive Singaporean. We had a wonderful guide Nazir who regaled us with stories of the famous tiger, the silver plated trolley hidden during WWII, the expansion of Raffles Hotel, and even the well known fact that Ah Meng our famous Orange Utan had breakfast with Michael Jackson! Such a rich plot that really made this tour so special. The tour ended with a special gift set of Singapore made Kaya spread and a specially embossed Raffles Hotel “discount card” to be used at selected outlets at Raffles. We thank Mr Nazir for his wonderful story telling and little anecdotes that made this so memorable for us. Thank you. Read less

From the very moment we arrived at this elegant hotel we were greeted by the immaculately dressed doorman. Straight away we knew this was going to be a wonderful stay. He then escorted us to reception where again welcomed by the receptionist. Then escorted to our suite, The Rudyard Kipling. Where our luggage was already there. Introduced to our butler who explained how to use the i-pad and complementary beverages. In addition having a bubble bath ran for us if wished. The butler service is available 24 hours. The history tour given by Mr. Nazin is well worth it. We would definitely recommend this. Of course the wonderful afternoon tea. Raffles and staff made our Silver Wedding anniversary all the more special and memorable. The Long Bar is an absolute must for anyone visiting Singapore, for the whole relaxed atmosphere from peanut shells on the floor to the iconic 'Singapore Sling'. The wonderful bar staff,especially the lovely Arushna who always had a lovely smile for everyone. We wish to thank our butlers Kartini and Yu for tendered to our every need. Thank you also to Allen the porter who also looked after us during our stay. This beautiful hotel is an oasis of calm, where Colonial atmosphere blends with modern day comforts. Thank you. Mr. M. and Mrs. C. Mallett. England. Read less

🌺 A Love Letter to Raffles: Where Grace Meets Grandeur From the moment I stepped through the storied arches of Raffles Hotel Singapore, I was enveloped in a world where heritage whispers through every corridor, and hospitality is elevated to an art form. As a solo woman traveler visiting Singapore for the first time, I arrived with curiosity and caution—but left with my heart full, my spirit lifted, and my trust deeply restored. 💎 The Soul of Raffles: A Team Beyond Compare It is not merely the opulence of the surroundings that defines Raffles—it is the people. The team here is a constellation of brilliance, each member shining with their own unique light. - Alicia, whose grace and attentiveness made me feel not just welcomed, but truly seen. Her ability to anticipate needs with quiet elegance is the mark of someone who understands the poetry of service. - Kartimi, a beacon of warmth and sincerity, whose gentle demeanor and thoughtful gestures turned every interaction into a moment of connection. - Fartih, whose professionalism is matched only by his kindness. Who carries the Raffles legacy with pride, and it shows in every detail they tend to. - Roslee, affectionately known as The Lizard of Raffles, is a legend in his own right. With a twinkle in his eye and stories that dance between humor and history, he is the heartbeat of the hotel’s charm. - And to all the remarkable Men of the Door—you are not merely guardians of the entrance, but curators of memory. Your warmth, your impeccable style, and your uncanny ability to capture the perfect photograph made me feel like royalty. You are artists with a lens and gentlemen with a mission. 🌸 A Sanctuary for the Solo Soul As a woman traveling alone, safety and serenity are paramount. Raffles offered both in abundance. I was cherished, not just cared for. Every corner of the hotel felt like a sanctuary—elegant, secure, and infused with a quiet magic that soothed and inspired. ✨ A First-Time Traveler’s Forever Memory Singapore dazzled me, but Raffles transformed me. It is more than a hotel—it is a living love letter to refinement, culture, and care. I wholeheartedly recommend this haven to any traveler seeking not just luxury, but soul. Whether you arrive alone or with company, you will leave with a family. With deepest gratitude and admiration, Madam Alicia Black Read less