Thank🙏 you to all the wonderful staffs❤️ Farez, Bella, Rina, Diva, Winnie, Imran, Mirza, Tivya, Maha, Peter Tan, bus driver Ye and the others whom we have interacted with - You Guys Were Truly Amazing! 👍👍
We were so happy to be back again Village Hotel Sentosa! Always happy to see you guys were not just remembering us, but also making us feel known and welcomed. Thank you all for your warm-hearted hospitality!
Front Office Team at the reception - everyone was so sincere, very friendly, helpful and impressively efficient. Their geniality and professionalism truly stood out.
Special mention to the housekeeping maid Kim at level 6 who we have conversed with - she always greeted us with a cheerful smile, very diligent, kind and polite lady. Kudos to her! 👍👍
Upon arrival, the Concierge Team was very helpful with our luggage when we alighted the taxi. The boys showed great initiative. We gave them two thumbs up! 👍👍
At the reception, Andre greeted us with his smiley face, he was very dedicated and welcoming. Our check-in experience with him was a breeze as we have informed our sweetheart❤️ Rina about our room preferences ahead of time. Everything was thoughtfully curated. It was clear that Rina takes pride in her work and she truly represents the hotel well. However, we needed to wait approximately an hour to have our room ready due to high occupancy and heavy housekeeping loads because of the peak holiday season.
Fortunately we have angel😇 Bella personally approached and assisted us. She made special effort to check us in, secured a different room for us immediately, without making us waited in the lobby and even escorted us to the nearest direction to our room. She has provided exemplary service by personally resolving the issue within minutes. Thanks to Bella who truly made our experience exceptional. Our room was immaculately done, very comfortable with stunning views and filled with every amenities you could have imagined.
At Native Kitchen - we enjoyed our breakfast and dinner during our stay. Food quality was good and the staff service was commendable. Special shout-out to Dicky, Maria, Rommel, Boon Soon, Mani, Susan, Sarmila and Johanna - they were all very hospitable and cheerful when serving us, made us feel well taken care of, like close friends. Great work team! 👍👍
This was our 10th time staying at Village Hotel Sentosa and for sure it would not be the last because every time we revisited, it got better! That was why we never hesitate to keep coming back. We admired the dignity and good humour of hotel staffs - they were always happy to help, provide helpful guidance, very accommodating and hospitable, which truly enhanced our overall experience, making our entire 6-nights stay comfortable and stress-free from start to finish.
Every individual team was phenomenal - all have done very well in their respective roles. If we could give above five stars, we would! Once again, our deepest gratitude🙏 to the entire Village Hotel Sentosa Team❤️ who was so kind and committed to making us feel special and welcoming. It has always felt like visiting old pals. We truly treasured everyone’s friendship and warm hospitality. Thank you all for giving us another wonderful experience which was again so enjoyable and indelible. We couldn’t wait to come back again in April.
Great Appreciation From Hotel Guests ❤️❤️ James LEE and Lynn SEE
Stayed Dates: 22-28 MAR 2026