Novotel Living Bangkok Sukhumvit Legacy

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Novotel Living Bangkok Sukhumvit Legacy | Bangkok, Thailand | Virgin Atlantic Holidays

Bangkok, Thailand

4 stars

Novotel Living Bangkok Sukhumvit Legacy is a stylish city stay with space to breathe in the heart of Bangkok. Just a short stroll from BTS Asok and MRT Sukhumvit stations, it’s perfectly placed for shopping, nightlife, and sightseeing. Families are spoiled with an outdoor pool (complete with kid’s slide), and the fun-filled Playtopia hub featuring a ball pit and gaming zone. Hungry? Sushi, tacos or a poolside snack are all on the menu. With spacious studios and suites (many with kitchenettes) plus a 24-hour convenience store, it’s a Bangkok hotel that’s as perfect for a quick city break as it is for settling in a little longer.

Amenities

Tennis
Bar
Fitness Centre/Gym
Games Room
Internet Access
Restaurant
Room Service
Safety Deposit Box
Swimming Pool

Explore the local area

Located in Sukhumvit, Bangkok. Transfer time from Suvarnabhumi International Airport: approximately 40 minutes.

Hotel Information

Room Information
Room Upgrade Information

All accommodation features air conditioning, coffee and tea making facilities, minibar*, kettle, rain shower, hairdryer, WiFi, TV, telephone, safe deposit box and desk.

Standard Rooms with 1 x king-size or 2 x single beds, sleeping maximum 2.

Bed and breakfast: breakfast at El Santo Restaurant.

Please note: Meal plan inclusions are defined by the hotel and are subject to change at any time without notice.

Hotel details

Dining

Hiko Sushi (Japanese restaurant, open for lunch and dinner). El Santo (Mexican restaurant, open for breakfast, lunch and dinner). Sips & Splash (pool bar offering drinks and light bites).

Fun and Games

Outdoor pool at lobby level (with adults pool, plus shallow children’s pool with waterslide). Fitness centre. Rooftop tennis court. Playtopia family hub, with ball pit, TV area, gaming room, library and co-working space. In-room massage service*.

Handy Stuff

24-hour ‘Grab and Bite’ convenience grocery in the lobby.

Additional Information

* denotes local charge.

Trip advisor rating

4.5/5

2,271 reviews

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Excellent

62%

Very Good

31%

Average

Poor

Terrible

“Best hotel for long stay”

Sep 02, 2026Harry K

Hospitality is the best, hotel is my favourite in Bangkok. Parry Their Manager makes sure of everything taken care of, she’s great.

“The Manager’s Attitude Ruined Our Entire Stay”

Aug 26, 2026RpSharon

The hotel does have some positive points. The gym is good, and the staff at breakfast and in the restaurant were kind, friendly, and helpful. Unfortunately, the rooms were not comfortable for us, which already made the stay less enjoyable, but the biggest problem by far was our experience with the hotel manager. Her attitude towards us was extremely unpleasant, dismissive, and completely lacking in hospitality. We felt that our concerns were not taken seriously and that instead of trying to help us, we were treated as though our needs simply did not matter. We were traveling as a family with young children and needed assistance, yet we felt completely unsupported by the management. We did not expect special treatment — just basic courtesy, understanding, and a genuine effort to help. Unfortunately, that was not our experience at all. For us, nice facilities cannot compensate for uncomfortable rooms and, most importantly, management that makes guests feel unwelcome and dismissed. The manager’s attitude overshadowed everything positive about the hotel and ultimately ruined the experience for our family. It is especially disappointing because some of the other staff members were genuinely lovely. However, our overall experience was negative enough that we would not recommend this hotel, particularly to families traveling with young children. This is why we are giving the hotel such a low rating.

“Wonderful location but could be more generous on towels/toilet paper”

Aug 17, 2026davidiwanow

The location being walking distance from EmSphere and Emporium is a brilliant thing along with just down the road from Phrom Phong subway station on the Sukhumvit Line. The building has two towers and we stayed in the second tower above the El Santo Mexican Restaurant & Bar where you also have breakfast each day. It was good that breakfast was included in our booking but we never ate dinner or lunch at El Santo Mexican Restaurant & Bar as their menu was confusing as it had a different option for dine-in vs room service. We did eat at some great Japanese cuisine at Hiko Sushi but sadly the ALL Accor+ Explorer 30% food and 15% drink discount wasn't eligible at Hiko Sushi. The pool was open from 7am until 8pm and got very busy with the families in the evening and there was never enough pool towels available. We had to ask for extra bedding for the sofa and when they came up they brought the bare minimum of a sheet and a pillow... no extra sheet or blanket so we had to ask again the next night as it was too late already and we were tired and wanted to sleep. There was more noise that expected from the hallway but little noise from the outside which was great considering the location. The a/c had to be running most of the time as the sun heated the room through the last glass window. The room was very well cleaned as was the rest of the hotel. We did have to ask for extra towels on everyday as we didn't have enough towels for everyone staying in our room and more toilet paper multiple times which got to be annoying. During our stay our status went up but they said they wouldn't do anything as the booking was linked to our original status this was a bit of an anti-climax. The hotel was overall nice and the staff were friendly but a big shout out to the friendly security and porters who seemed to be going out of their way at any chance they got to ensure guest satisfaction.

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Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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