Royal Orchid Sheraton Riverside Hotel Bangkok

Bangkok, Thailand

Star rating

The hotel

Overlooking the busy Chao Phraya River, this hotel is the place to be in Bangkok where you can spend hot days enjoying the riverside breeze but with many of Bangkok's famous landmarks just a stone’s throw away. An adjoining city pier offers complimentary shuttle boat rides to the nearest Skytrain station which provides easy access to the rest of the city. All rooms at the Royal Orchid Sheraton Riverside Hotel Bangkok have a river view where you can enjoy watching the hustle and bustle of local life during the day and boats all lit up at night. Enjoy a good range of leisure facilities too, including a freeform swimming pool and Jacuzzi in tropical riverside gardens, a second lap pool, kids' pool, tennis court and an impressive spa. The hotel offers an array of cuisines in their four restaurants, including modern Italian cuisine, barbecue grill, international restaurant and of course a traditional Thai – quite a choice!

Amenities

  • Golf
  • Tennis
  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

Overlooking the Chao Phraya, connected to the River City shopping centre with easy access to local transport including river taxis and the BTS Skytrain station. Transfer time from Bangkok Airport: 45 minutes.

Hotel information

726 rooms on 28 floors with lifts. All with air-conditioning, flatscreen satellite TV with pay-per-view films*, DVD player, WiFi Internet access*, tea/coffee-making facilities, mini-bar*, fridge, alarm clock, safe, hairdryer, iron and board, bathrobes and slippers. Deluxe Riverview Rooms are spacious and have 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Premium Deluxe Rivervew Rooms are slightly larger and on higher floors (17th-24th) with superior river views, sleeping maximum 3 adults or 2 adults and 2 children.

Deluxe Family Rooms are two interconnecting Deluxe Riverview Rooms sleeping maximum 6 people.

Executive Riverview Suites are very spacious with a separate living area and have 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children.

Club Deluxe Riverview Rooms are located on the 25th-28th floors with panoramic river views, complimentary fresh fuits and Internet access, sleeping maximum 2 adults. Club Rooms also include the following Club Benefits:

  • Access to the Club Lounge for Continental breakfast (or buffet breakfast at the Feast Restaurant)
  • All-day tea, coffee and juice
  • Complimentary refreshments throughout the day
  • Hors d'oeuvres and cocktails from 5:30pm-7:30pm
  • Complimentary pressing services, two pieces per day
  • Complimentary local calls (excluding mobile phone)
  • Limited access broadband terminal at the Club Lounge.

4 restaurants: Feast Restaurant (International buffets, open for breakfast, lunch and dinner; Sunday brunch has children's activities). Giorgio's Restaurant (à la carte Italian cuisine, open for dinner), Thara Thong (à la carte thai restaurant, open for dinner), Siam Yacht Club (European cooking with Asian influences). Lobby Lounge.

Freshwater garden swimming pool. Saltwater terrace swimming pool. Kids' pool. Royal Orchid Mandara Spa*. Fitness centre. Jogging track. Tennis court. Beauty salon*. 

24-hour room service*. Club Lounge (for Club-level hotel rooms and suites, serving breakfast, premium beverages and hors d’oeuvres).

* Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3586)
  • Very good (2052)
  • Average (503)
  • Poor (154)
  • Terrible (105)
Image of the Tripadvisor rating Amazing service from Susan

May 21, 2025 Cary C

Outstanding Service from Susan at The Royal Sheraton, Bangkok During my recent stay at The Royal Sheraton in Bangkok, I had the pleasure of being assisted by Susan at the front desk — and I cannot speak highly enough about her professionalism, warmth, and attention to detail. From the moment I arrived, Susan made me feel genuinely welcome. She… Read more
Outstanding Service from Susan at The Royal Sheraton, Bangkok During my recent stay at The Royal Sheraton in Bangkok, I had the pleasure of being assisted by Susan at the front desk — and I cannot speak highly enough about her professionalism, warmth, and attention to detail. From the moment I arrived, Susan made me feel genuinely welcome. She greeted me with a warm smile, seamlessly handled my check-in, and offered thoughtful recommendations about the hotel’s amenities and local attractions. It was immediately clear that she takes great pride in her work and truly cares about each guest’s experience. What stood out most was Susan's proactive approach — she remembered my name, ensured my special requests were taken care of without needing reminders, and even followed up later during my stay to see if everything was going well. Her fluency in English and her graceful demeanor made communication easy and pleasant, even after a long journey. In a city known for its hospitality, Susan exemplifies the very best of Thai service. She elevated my entire stay, turning what would have already been a great experience into something memorable. The Royal Sheraton is lucky to have her on their team. Thank you, Susan, for making my stay in Bangkok so enjoyable. I look forward to returning — and hope to see you again at the front desk! Read less
Image of the Tripadvisor rating Fantastic time in Bangkok

May 20, 2025 colins102 London, United Kingdom

The hotel has amazing river views. All staff members were friendly and extremely helpful. In particular, Sphinx, Fah and Oat in the Exe lounge were brilliant, the lounge had a comprehensive cocktail list but we requested 2 cocktail that wasn't on the list, not a problem, they were prepared to exceptional standards, great team great location,… Read more
The hotel has amazing river views. All staff members were friendly and extremely helpful. In particular, Sphinx, Fah and Oat in the Exe lounge were brilliant, the lounge had a comprehensive cocktail list but we requested 2 cocktail that wasn't on the list, not a problem, they were prepared to exceptional standards, great team great location, would highly recommend and return to this hotel. There is a free water taxi to get to Iconsiam and the leather seats make the short journey extra special! Read less
Image of the Tripadvisor rating Great

May 18, 2025 S Q

The room offered a stunning view of the river, and was clean. Breakfast was a highlight, with a wide variety of delicious options to choose from. The only minor issue was a slight leak in the shower and a clogged washbin drain. A special thanks to Win at the front desk, who provided warm and welcoming service. We also loved the convenient shuttle… Read more
The room offered a stunning view of the river, and was clean. Breakfast was a highlight, with a wide variety of delicious options to choose from. The only minor issue was a slight leak in the shower and a clogged washbin drain. A special thanks to Win at the front desk, who provided warm and welcoming service. We also loved the convenient shuttle boat service to Siam. Read less
Image of the Tripadvisor rating Well maintained old property, with staff that made guests feel truly welcome and valued

May 13, 2025 knn-44 Singapore, Singapore

Yes this hotel is slightly old and dated, but it’s well maintained, and exudes an old world charm you can’t find much these days (and will have its share of fans). But the highlight has to be the staff - in particular the manager at the club lounge Kittipong (Kyu). I happened to be there on the day the lounge was being temporarily shifted due to… Read more
Yes this hotel is slightly old and dated, but it’s well maintained, and exudes an old world charm you can’t find much these days (and will have its share of fans). But the highlight has to be the staff - in particular the manager at the club lounge Kittipong (Kyu). I happened to be there on the day the lounge was being temporarily shifted due to the renovations, but he really went out of the way to make guests feel comfortable despite juggling many roles there. He was one of the friendliest bartenders I’ve seen - helping us choose drinks during the evening cocktail and they were delicious, helping us get coffee whenever we were there (to escape the heat and rain), remembering us over the course of the stay, and most importantly making my mom in particular feel like a valued guest. That in itself was more than i could ask for from any staff at any hotel. Read less
Image of the Tripadvisor rating Great view & location

May 11, 2025 djet17 Sarasota, Florida

We had a high floor river view and it was great. The hotel has a boat shuttle to IconSiam, and it’s only 5 minutes to Chinatown. The Yacht club was a great spot to have drinks and watch the boats go by. We had a great meal in both the lobby restaurant and the Italian restaurant. The gym was also nice and pretty big for a hotel. I would stay again.