We stayed in a King Club Suite on the 26th floor (room 2617), which offered stunning views of the river. The location is great — close to shops, and the hotel provides a complimentary shuttle boat across the water to the IconSiam shopping centre (including Sook market). It’s definitely worth visiting for the unique street food (think spiders on sticks and crocodile!) and nearby designer stores.
The staff were exceptionally friendly, professional, and helpful. A special mention goes to Nimit, also known as “Mr. A” — the loveliest waiter who truly goes above and beyond for guests.
The hotel itself is a little dated and could use some maintenance — we noticed marks on the carpet and walls, and some woodwork damage. While advertised as 5-star, we’d rate it closer to 3. That said, daily housekeeping was very good. The lighting throughout the room was quite dim, even in the bathroom, which made it difficult to do makeup. The magnified mirror lights were also too soft and the area got quite hot. The taps leaked a bit as well. On a positive note, the bed and bedding were absolutely luxurious, and we slept wonderfully.
The hotel has two pools, a spa, a gym, and Wi-Fi (though the connection wasn’t the best). Breakfast offered a mix of options, some quite unusual, but we chose the Club package — and it was definitely worth it for the quality food, branded drinks, and cocktails.
Dining at the restaurants was on the pricey side. At Giorgio’s, for example, we shared warm bread with butter, had chicken in truffle sauce with lemon jus, and three Bacardi and Cokes — the total came to £80, which didn’t feel worth the cost.
Overall, we had a lovely stay and would return — mainly because the staff were truly outstanding. Thank you for making our visit so enjoyable x