We have just a a wonderful 2 weeks at La Solaya and will give my review based our my experience
Check in
Quick and easy, we received a welcome drink & cold towel. AP downloaded to our phones which gave us access to housekeeping, in dining menu, spa etc. Very easy to use.
Room
We had a double deluxe room, the decor was beautiful & very relaxing. Beds & pillows very comfortable. 4 bottles of water provided daily along with Starbucks pods, sugar etc and a small carton on milk (which i thought was a lovely touch) Kettle also provided. Full size fridge freezer (they do have goodies in but you have to pay for these) They left two little snacks each day. Bathroom was great, good lighting, fantastic power shower and even a decent hair dryer.
The only thing I didn't like was the open wardrobe aspect, no doors, so all your clothes are on show and absolutely NO storage. I would like to make a special mention to Jan (front desk) who managed to find two old drawers for me & went above & beyond, this may not bother some but for me due to the small space I like everything tidy & hidden away. TV had an excellent selection of channels in you got caught out by a thunderstorm.
The grounds and lush and very well kept.
Club Stella, absolutely great for kids and the do have a coffee shop and cake in there.
Sunbeds are large & have very comfy padding. No towel cards (again a bonus) just visit the towel hut and take what you need.
3 pools, all great with a lovely view from the infinity pool. Does say adults only but didn't look like this was enforced. So expect kids splashing about although this didn't bother me but for some I assume it would.
The restaurant had and excellent variety for breakfast. Loved that a barista made your coffee in the morning instead of a coffee machine. My only complaint is the food wasn't very hot so I stuck to a freshly cooked omelette.
We only had room service once and never again. The food arrived uncovered & by the time it reached us it was cold. Cost approx £35 but we didn't complain, we should have but we were tired and hungry so didn't want to wait again. We ate once in the evening at the hotel and again it wasn't great for the £50 we paid.
Reception staff, always happy & super friendly.
The bar at night had no atmosphere, one night we were the only ones in there but this may be due to low season.
Would we return, 100% & we are already planning to go back in 2026. The holiday was very relaxing.
Thank you to all the wonderful staff from room 5316.
