The Sands Khao Lak by Katathani

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The Sands Khao Lak by Katathani | Khao Lak, Thailand | Virgin Atlantic Holidays

Khao Lak, Thailand

5 stars

The Sands Khao Lak by Katathani is all about sun‑soaked family fun and laid‑back tropical vibes. Wake to ocean views, spend the day between the pool and the beach, and let the kids run wild at the club while you indulge in a spa treatment. Evenings mean seafood dinners at Talay, cocktails at the Beach Club, and sunsets that stretch across the Andaman Sea. With beachfront dining, multiple pools, and activities for every age, it’s a resort designed for memories — and you’ll want to stay just one day longer.

Amenities

Kids Club
Teen Club
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Swimming Pool

Explore the local area

The resort is located on Nang Thong Beach in Khao Lak, surrounded by tropical gardens and close to local shops and dining. From Phuket International Airport (HKT), it is about 75 km / 47 miles away, roughly 1 hour 15 minutes by car depending on traffic.

Hotel Information

Room Information
Room Upgrade Information

The hotel has 316 rooms and suites, all of which feature air‑conditioning, minibar, flat‑screen TV, WiFi, coffee/tea facilities, in‑room safe, hairdryer, bathrobe, slippers, and daily housekeeping. Sands Room, 1 King or 2 Twin beds, (45 m² / 484 sq ft), sleeping maximum 3 people.

Breakfast at The Floating Market, Buffet - included

Half Board (Lunch or Dinner) Dine Around

Full Board (Lunch and Dinner) Dine Around (food only)

All Inclusive -Dine around Lunch and Dinner with drinks, alcoholic or non-alcoholic, from 11:00 AM to 11:00 PM.

Hotel details

Dining

The resort offers 6 restaurants and bars. Dining options include The Floating Market for international and Thai buffets (breakfast and dinner), Talay Restaurant for beachfront seafood and grill, Manta Ray Bistro for à la carte international dishes, Coconut Bar on the beach, Aqua Bar by the pool, and Sands Beach Club for cocktails and light bites.

Fun and Games

You can enjoy nine swimming pools, including a kids’ pool and an adults-only pool, as well as tennis courts, a fitness centre, and a spa offering Thai and international treatments. Activities include water sports, yoga, and a daily entertainment programme. A kids’ club and teen activities.

Handy Stuff

Concierge service, complimentary WiFi throughout the resort, daily housekeeping, laundry and dry‑cleaning*, babysitting services*, kids’ club, gift shop, business centre, airport transfer arrangements*.

Trip advisor rating

4.5/5

3,906 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

63%

Very Good

27%

Average

Poor

Terrible

“Maintenance and staff service severely lacking. Lucky to get what you pay for if on cheap packaged deal.”

Oct 15, 2025Tom R

Overall experience was poor… initial room smelt and we had to request chg. New room had same issue with air purifier not overly effective. Maintenance onsite was clearly poor with numerous issues incl Tv reception and quality (broke down 3 times with varying issues); balcony door lock broken, curtain rail broken, lights not working, mould in main adult pool on water line and throughout, rain poured thru shower head when heavy outside, onsite washing machines and dryers broken and out of order with 500 guests fighting for 1-2 machines and no acknowledgement of issues by management. Staff engagement (other than front rest) was poor and lack of understanding and English not good. Zero proactive offering of food and or drinks at adult pool and no availability of pool towels anywhere at pools. Once your towel was wet it stayed that way for whole day as nil avenue to get new one. Umbrellas too small for pool seating and plastic pool lounges got very hot especially given towels not of sufficient size to cover. Quality of food and presentation at breakfast sites below standard. Old serving containers, food cold and not replenished, order of presentation all over the place. Management did not seem to acknowledge our issues and responses to live chat on app where at best slow and or unresponsive. When we did get some ‘compensation’ it was impersonal with voucher just slid under the door and nil follow up on any service issues. In summary we won’t return noting we acknowledge you get what you pay for on a heavily discounted packaged offering. Resort seems to be very focused on family groups. ( huge volume of kids) If an adult group spend the $$ and stay at the new K Shore resort next door. A

“A Family Favorite That Still Brings Smiles, but Needs Some Refresh 🌊✨”

Oct 14, 2025mana s

The Sands Khao Lak has always been a dream hotel for kids — the only one in Khao Lak with such a large water park where little ones can play all day. We’ve visited four years in a row, and while the fun at the water park remains the same and the pools are still clean and well-maintained, we’ve noticed a decline in service standards and breakfast variety compared to our first stay. Some facilities, including the rooms and kids club, are also showing signs of wear over time. Still, we truly appreciate the hard work and kindness of all staff — from the front desk to housekeeping (Building 6), the breakfast team, and the Talay Restaurant crew — even during a fully booked period. We hope the hotel continues to improve its service and upkeep, so it can remain the magical place our family loves returning to every year. 💛

“Fabulous stay”

Oct 07, 2025Journey574970

Amazing resort and friendly attentive staff. Beautiful surroundings and easy to get into town. Rooms were very spacious and comfortable. Great value and wonderful stay.

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Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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