Saii Phi Phi Island Village

⭐⭐⭐⭐⭐ – Absolute Perfection at SAii Phi Phi Island Village SAii Phi Phi Island Village is absolute perfection! From the warm welcome at the pier, Ms. Nana and Mr. Thee made us feel truly special. At the resort, Mrs. Poy (Room Division Manager), Mrs. Nang (Front Office Manager), Ms. Tanya, Sunnisa, Mint, and the entire restaurant team went above and beyond with their attentiveness, respect, and hospitality. A heartfelt thanks to the housekeeping team for the beautiful belated birthday bed decoration and to the pastry team for the lovely cake — such a thoughtful touch! The beach is stunning, the water crystal clear, and our villa was spacious with breathtaking views. Every moment was unforgettable thanks to the exceptional team. We can’t wait to return! 🌴💙 Read less

SAii Phi Phi Island Village is truly an island paradise, with a pristine white sandy beach, turquoise waters, and lush tropical gardens at every turn. From the moment we arrived at The Royal Phuket Marina Pier, the staff—Khun Nana, Khun Thee, and their team—went above and beyond to make our journey both pleasurable and safe. Upon arrival at the resort, we were welcomed with refreshing drinks, sweet pineapple, and a warm greeting from the Room Division Manager, Khun Poy, who ensured from the very beginning that our entire stay would be unforgettable. Khun Tanya provided a charming and efficient check-in, explaining the resort’s details through the hotel application chat, recognizing us as Silver SAii Discovery members, and making sure we enjoyed all our benefits. The buggy team was superb—fast, hardworking, and always ready to help with a smile. Our villa was spacious, spotless, and equipped with every modern comfort we could wish for. We were especially touched by the thoughtful birthday welcome prepared for my husband. The Marine Discovery Centre was a highlight, offering fascinating activities for both adults and children. Lunch at Tom Yam Restaurant was superb, with staff who were attentive, friendly, and respectful. Dinner at Miss Olive Oyl was delicious and beautifully presented—reasonably priced and full of flavor. Khun Mint, Khun Sunnisa, and their team were polite, friendly, and went the extra mile. Breakfast at API was equally wonderful; we loved the beachside ambiance, and Khun Mint took great care of us. We even enjoyed a morning swim around the Marine Centre at 8 a.m., which was the perfect way to start the day. At low tide, the walk to the sea was a little longer, but the scenery remained breathtaking and serene. The buggy service made it easy to explore the large property, and the peaceful atmosphere was perfect for both couples and families. Upon departure, Khun Poy, Khun Nang, and the front desk team, Khun Ed, Khun Hana, Khun Lee-Ann provided a quick and seamless check-out, ensuring our trip ended just as smoothly as it began. We would happily return for another relaxing escape in this slice of paradise and highly recommend SAii Phi Phi Island Village to all travelers seeking beauty, comfort, and exceptional hospitality. Read less

I’ve stayed at SAii Phi Phi Island Village twice now, and I absolutely love it. This place keeps calling me back! The sea is stunningly beautiful — crystal clear with vibrant turquoise hues. It’s the perfect place to relax and escape from everything. The staff are incredibly friendly and helpful, from the reservations team to the staff at the Royal Marina Phuket lounge. They took great care of our luggage and boat arrangements. We arrived on the 1 PM boat and got to the resort around 2 PM, where we were warmly welcomed with a refreshing welcome drink. Accommodation • My first stay was in a Deluxe Garden Villa, which had just been renovated — modern, clean, and very comfortable. • The second time, I stayed in a Deluxe Sea View Bungalow, where I could wake up to a breathtaking view of the ocean right from my room. Absolutely unforgettable. I also booked the Full Board package, which was well worth it — delicious meals for breakfast, lunch, and dinner with a variety of choices. During my stay, I tried out the hotel’s paddle board activity, which was a lot of fun. I also loved how bicycles were available for guests to ride around the resort — such a convenient and enjoyable way to explore the area. Overall, everything from the natural surroundings to the service and facilities made both of my stays incredibly special. I can’t wait to go back again soon. Highly recommended! ❤️ Read less

Don't get me wrong, the hotel is very beautiful, but it lacks other essentials for a 5-star hotel. I was at this hotel for 3 nights. The very first night, as soon as we arrived at our hotel room, I started hearing a noise that I recognized as a lizard (a small gecko). Knowing that I was in a place with forest, vegetation, nature, etc., I recognized that sometimes a lizard can enter the room during cleaning or something like that. I picked up a plastic bag and got the lizard out of the room. As soon as I do that I see another lizard on a wall inside a room that I couldn't catch. 1 can happen, 2 lizards inside a room starts being weird for a 5-star hotel, but ok we called reception just to take the lizard out, but here is where the problem starts. A guy from the hotel staff came to our room intending to help but made everything worse. He came with a spray to kill/harm the lizard (which was not our intention we just wanted it out of the room). As soon as he starts running (yes running in our room) after the lizard, it obviously starts running away from the men and we find a third one. The guy pushed chairs, furniture, bed, clothing bags, etc out of place to catch it. We were atleast 15 mins in this thing when previously I took out 1 lizard with just a plastic bag in 2 mins. I said to the guy to go away but he barely understood english so in his goodwill he kept trying. Until he ended up catching it and did the worst thing possible: he killed it with his hands, showed us the dead lizard to prove he had caught it, and proceeded to touch everything (i mean EVERYTHING) in our room with the same hand that had the dead lizard. Our bed, our pillows, door knobs, furniture, everything. We didn't want the lizard to be killed and even less to see him dead. Everything was disgusting. Obviously we went to the reception and told what happened and explained that the problem was killing the lizard and touching everything including our pillows with the same hand. The receptionists weren't able to understand for the first 3 times we explained that and kept insisting the our problem was just having the lizards inside the room and that they would put a net on the bed to prevent them to go there. First of all I've been to many hotels around the world, some with small forests in the hotel, others less-rated also in Thailand, others in poorer countries. Never had 3 lizards inside our room so I don't think that's normal, and worse than that never had someone kill a lizard inside my room and touching everywhere with it. The receptionist said they couldn't change us to a different room but they would do a deep clean and make sure no more lizards were there. They did a deep clean but on the same night we saw another lizard. As said, the lizards were not the problem (or atleast were a problem that we could live with) so we ignored it and went to sleep. At 4am that night we start hearing a loud noise like something big was in our room. With the lizard-experience previously on the same night we could only think this was another animal that was inside. Everything was dark, couldn't see anything and out of nowhere something starts falling on top of us more than once while we are on the bed. I jump out of bed with my heart in my hands obviously, turn on the light and for our surprise it was our AC malfunctioning and spitting a lot of ice on top of us at 4am. For me it is unacceptable that a 5-start hotel has this types of things happening. This was the only 5-star hotel that we've been on our 15 day-trip in Thailand and it was the worse experience we had with hotels in these 2 weeks (including 3-star hotels). Besides this, the location is a bad thing because it's really hard to go to the center of the island at night (but we already knew this so this one is our fault). Some of staff speaks bad english, and there's almost no entertainment at night besides a band that plays for some time at the bar. The beach is beautiful, breakfast is good. But as said there are somethings unacceptable in 3-star hotels and in our case it happened on a this 5-star hotel. It was sad because from our 2 weeks in Thailand we chose this hotel to rest for a bit between a tiring trip. Read less

The resort is absolutely beautiful, and we’re especially grateful to the Guest Service Manager, Tanya, for making our stay so enjoyable. She was always attentive, genuinely interested in guest feedback, and consistently thoughtful throughout our visit. Her dedication truly made a difference. The only down side is room needs better maintenance. We stayed at Ocean view Hilltop Pool Villa, but obviously it needs renovation if the guests need a luxury experience. Read less