Will give my honest review. Choose it for a unique Thai style luxurious experience. From the beginning to the end, our stay was magical. The choice of design/architecture, the gardens, ponds, palms, beach, make the place really heavenly. The hotel is huge yet perfectly curated. A mix of elegance, peace, and Thai magic (much better than the W and other modern style hotels, which we are used of seeing around ). The place is unique. Beach, restaurants, pool, our garden villa, everything harmoniously gives you the feel of true high levels of Thai hospitality, in what seems like paradise. However, it is very hard to reach true perfection. Humans remain humans, and apart from 1 night stays, even the best have their drawbacks. So for the negatives: I slept in the villa, which was awesome, I passed by the regular rooms, they didn’t look positioned well, and saw some in front of a kids area which I think is the only, “less nice” part of the hotel, as I believe it risks ruining such an amazing land. Absolutely get a villa! employees often didn’t understand English well (I understand Thailand, but a better training program or selection should come into place) which makes it frustrating. The woman working at the tour desk was extremely rude and unhelpful, I understand the tour company is independent, but in a hotel like Santiburi, certain petty things should never take place. Breakfast is nothing too special, (compared to the amazing rest), I entered the spa (didn’t use it), and found it simple, I may be wrong, and didn’t see the whole of it, but have travelled to many hotels in Thailand, and I think with such a big space (the hotel complex) I expected more. My villa had an old TV, I actually appreciated it wasn’t in front of the bed, but I also don’t think a tv is necessary, but if you put it, at least make it new with Netflix! Minibar had a poor selection. Anyways, apart from these small things, the hotel is just wonderful. I will definitely be back, and recommend to any friend or family member traveling to Samui. Its beautiful beyond belief. Enjoy!
