An amazing experience from the moment we made our reservation. Communication was excellent even before our arrival—the reservations team responded promptly, acknowledged my partner’s birthday, and thoughtfully prepared the room with a lovely surprise that made our stay even more special.
After a long flight and a 40-minute drive to the hotel, we were warmly welcomed by the wonderful staff. A special thank you to WA, who was incredibly friendly, welcoming, and made us feel at home from the very beginning.
I would also like to extend my sincere appreciation to Chayma, Aisha, and the Room Division Manager, Sudarat (Oui), for their exceptional hospitality, professionalism, and genuine care throughout our stay. Their attention to detail and warm service truly made a difference and contributed to an unforgettable experience.
The room was in a fantastic location, spotless, and very comfortable. The food was delicious, and the breakfast offered a great variety with excellent quality.
The experience was so enjoyable that we decided to extend our stay for another five nights, changing our original plan to visit other areas of Phuket because we simply wanted to spend more time at the resort.
The only suggestion I would make is regarding the gym. For such a large and beautiful resort, it could benefit from having more equipment and a wider variety of machines to better accommodate guests.
Overall, we had a truly memorable stay and couldn’t have asked for a better experience. Thank you to the entire team for your outstanding hospitality. We look forward to returning in the future.