We changed to the Kalima after renovation on our originally booked hotel, very last minute. Our booking agent made lots of mistakes but luckily the reservation team at Kalima resolved our board basis and room type quickly. 😊 Thank you!
We are currently here, and, although this hotel was our not our first choice, we have not been disappointed.This is particularly due to the staff. The hotel itself is beautiful to look at, but is not as quiet as we would normally choose- this being the third time in Khao Lak.
Rooms are spacious and we have been cleaned and replenished everyday, our maid being lovely and saying hello when we see her around the hotel too. The whole hotel is spotless and lots of activities like kayaking, table tennis, basketball.
We have eaten breakfast and dinner or tea, being half board. All of the staff are lovely, but the standout staff member has been the wonderful Pada, who has been not only polite and friendly, but also a complete professional. She remembers our drinks orders and always checks how our holiday is going, taking a genuine interest in myself and son as a family. She really is a credit to the hotel and brand.
I hope our holiday continues like this for the our remaining 6 days!