Khaolak Emerald Beach Resort and Spa

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Khaolak Emerald Beach Resort and Spa | Khao Lak, Phuket | Virgin Atlantic Holidays

Khao Lak, Phuket

4 stars

Khaolak Emerald Beach Resort & Spa in Phang-Nga is the sort of beachfront stay that makes switching off feel effortless, with plenty waiting in the wings if you fancy turning the dial up a little. Rooms and villas come with balconies, the beach is right there, and there are multiple pools on standby for anything from a quick dip to a properly unhurried afternoon. If you fancy a little more action between sunlounger sessions, there's water sports available, plus plenty for families, including a kids’ club, playground, kids’ pool and mini water park. For quieter moments, Cottara Spa has you covered. And when hunger calls, you can take in lagoon views at Turtle Restaurant, eat ocean-edge at Wai Wai, stop by the café for coffee and cake, or end up at the beachfront bar when it’s time for cocktails.

Amenities

Kids Club
Families
Bar
Fitness Centre/Gym
Games Room
Internet Access
Restaurant
Safety Deposit Box
Spa
Swimming Pool
Beachfront location
Close to Beach

Explore the local area

Set on a sandy beach in Khao Lak, Phang-Nga, with the resort tucked into a more private-feeling stretch for an away-from-it-all vibe. Transfer time from Phuket International Airport: around 1 hour by car.

Hotel Information

Room Information
Room Upgrade Information

343 rooms, designed for breezy beach breaks. In-room amenities include balcony or terrace, satellite/cable TV, refrigerator, bathrobes and slippers, safety box, shower or bathtub and shower (by room type), WiFi, minibar, complimentary toiletries, air conditioning, telephone, hairdryer, and tea and coffee making facilities.

Deluxe Rooms are 40 sqm with green views from the balcony. With 1 king-size bed or twin beds, these rooms sleep maximum 3 people (up to 3 adults, or 2 adults and 1 child).

Bed and Breakfast includes breakfast at Turtle Restaurant

Half Board includes breakfast, plus lunch or dinner at Turtle Restaurant

Full Board includes breakfast, lunch and dinner at Turtle Restaurant

Hotel details

Dining

2 restaurants and 2 bars. Turtle Restaurant (lagoon-view Thai and international dining). Wai Wai Restaurant (ocean-edge spot for Thai and international flavours, including seafood). Taonga Cafe (coffee, smoothies, cakes and pastries, with indoor lounge and outdoor terrace seating). Taonga Bar (beachfront tiki-style bar for cocktails and sundowners).

Fun and Games

4 swimming pools: beach pool (main pool); kid’s pool & water park; 'Hive' pool (with in-water sunloungers); and 'Taonga' pool (beachfront pool by Taonga Bar). Cottara Spa*. Fitness Centre. Kids Club* & Kids Playground. Water activities* including water cycling, kayaking and paddle boarding. Game room.

Additional Information

*denotes local charge

Trip advisor rating

4.3/5

1,542 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

58%

Very Good

22%

Average

11%

Poor

Terrible

“A true gem the Emerald is the name.”

Mar 18, 2026M14mac

Please don’t let the opportunity to stay here pass you by. Book your stay now This hotel is absolutely Beautiful but the staff are even more beautiful which makes this hotel even better. It has very recently had a full refurb in January this year and its lovely, some of the pictures on here are not a true reference, it’s even better now, the wildlife is amazing too. I booked this hotel to celebrate my son’s 30th birthday and it was the 3rd stop of our holiday. I stayed in room 2734 and it was fabulous very big comfortable bed and huge bathroom. A special mention goes to our room maid Jeeja who does a wonderful job and always smiling and works so hard . On to the breakfast lots of choices of hot and cold foods with lovely fresh food ,fruit and teas and coffee. Lunch menu was gorgeous and the restaurant is right on the beautiful Beach, you can have a lunch with a view , you can also pay to go into the buffet if you wish with loads of choices. Again fantastic staff including the always happy Zinny. We ate in the restaurant at the beach a few times it was always lovely and enjoyable. THEN ! Things changed airspace closed and we were stranded it was then I got involved with the most wonderful human being the manager Mook and her amazing manager Mr Boyd. Mook was my person I went to when I was afraid, stressed or just needed help and she was there every time to reassure me and help anyway she could. Mook is an angel in disguise. The kindness her and Mr Boyd showed me and my family is immeasurable. I’ve read reviews on here about language barriers but I honestly did not have any trouble communicating with any member of staff. To the senior managers / owners Your hotel is beautiful but you truly hit the jackpot with your staff Mook I will be eternally grateful to you.

“A Memorable Engagement Stay”

Mar 18, 2026kevin k

We had an amazing stay at Emerald Beach Resort & Spa. The staff were absolutely fantastic! Friendly, attentive, and always willing to go the extra mile to make our stay special. The rooms were very clean, comfortable, and well-maintained throughout our visit. As we were celebrating our engagement, we were pleasantly surprised with a complimentary room upgrade, which made the experience even more memorable. We also asked for a late check-out and were kindly given an extra three hours, which we really appreciated. It allowed us to relax and enjoy our last day without feeling rushed. Overall, a wonderful experience, and we would highly recommend this resort to anyone visiting the area. We will definitely be coming back!

“Review of all inclusive hotel”

Mar 02, 2026Peter M

Do not touch this place All inclusive it is not other than breakfast you have very limited options buffet only, food is cold. You cannot get a cup of tea after breakfast unless you pay for it or go back to your room. They have this premium all inclusive not mentioned on TUI web site which covers a larger menu. They also ask for a deposit £120 English pounds then tell you it will take two to three weeks to get a refund. Also broke an ash tray accidentally which was on the balcony even though it states no smoking on the balcony. Charged £12 seems excessive for a cheap ash tray Not a friendly place

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Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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