DoubleTree Resort by Hilton Hotel Grand Key

Key West, Florida Keys

Star rating

The hotel

Looking for the perfect base in Key West? The DoubleTree Resort by Hilton Hotel Grand Key West is your go-to choice! Enjoy a relaxed, tropical vibe with spacious rooms, modern amenities, and a friendly atmosphere. Take a dip in the outdoor pool, unwind at the on-site restaurant, or lounge on the beautiful grounds surrounded by lush gardens. Just minutes from the lively Duval Street and pristine beaches, this hotel offers everything you need for a fun, laid-back escape in paradise. Whether you're here to explore or just kick back and relax, the DoubleTree Key West hits the mark for an unforgettable stay!

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Room Service
  • Swimming Pool

Where is it

Situated on the eastern side of Key West, the resort is just minutes from Smathers Beach and close to Key West International Airport (EYW). It offers easy access to the island’s historic Old Town and popular attractions via complimentary shuttle service. The transfer time from Miami International Airport (MIA) is approximately 3.5 to 4 hours by car, depending on traffic, following the scenic Overseas Highway (US-1) through the Florida Keys.

Hotel information

216 guest rooms and suites, all rooms are equipped with complimentary Wi-Fi, a flat-screen TV, a mini-fridge, a microwave, and a coffee maker—perfect for unwinding after a day of exploring Key West. The bathrooms feature clean, contemporary decor and complimentary bath amenities.

Standard rooms have either 1 King-size bed or 2 queen beds, sleeping maximum 4 people.

1 Bedroom King Suite with Parlour:
Typically sleeps 2-4 people — with a king bed and a sofa bed or extra space for additional guests.

King Suite with W/Tub:
Usually sleeps 2-3 people — mainly one king bed, with space for a child or an extra person.

Suite with No Balcony:
Comfortably sleeps 2-3 people — with a king bed and maybe a sofa bed for extra guests.

Studio Suite with Balcony:
Sleeps up to 4 — usually with a king or queen bed and a sofa bed.

Studio Suite with Pool View and Balcony:
Sleeps up to 4 — same setup as the other studio, with a king or queen plus a sofa bed.

Complimentary shuttle service to Old Town, Duval Street, and local beaches runs frequently throughout the day, perfect for sightseeing and dining without the need for a car. Bike rentals are available nearby or can be arranged through the front desk. Self-parking is available for $20 per day plus tax, payable locally (rate subject to change).

Palm Haven Restaurant - Enjoy a relaxed dining experience with island-inspired cuisine for breakfast, lunch, and dinner. Indoor and outdoor seating are available in a tropical setting. 

Poolside Tiki Bar -Located by the lagoon-style pool, the Tiki Bar serves up tropical cocktails, light bites, and snacks—perfect for casual dining under the sun or stars.

There is seasonal live music by local artists at the poolside Tiki Bar, especially on weekends and during peak season. Pair the tunes with happy hour drink specials and a relaxed, tropical vibe—perfect for unwinding after a day of exploring Key West.

Enjoy casual fun with poolside games like cornhole and giant Jenga, or relax in the tropical garden areas with a good book or drink in hand. Bike rentals are available for exploring the island, and whether you're lounging by the pool or heading out on an adventure, there's something for everyone to enjoy.

Complimentary Wi-Fi throughout the resort. On-site laundry*. 

This hotel has a resort fee of $30 plus tax per room, per day (payable locally, subject to change).

Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denote local charge.

Please note: there is a minimum check-in age of 21.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
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Traveller rating

  • Excellent (2303)
  • Very good (1486)
  • Average (633)
  • Poor (295)
  • Terrible (275)
Image of the Tripadvisor rating Poor maintance. Stay away.

May 1, 2025 Odyssey37213354977 Argentina

DoubleTree Resort by Hilton Hotel Grand Key - Key West I spent 3 days there last weekend. I have multiple complaints. Readers take this seriously as I have previously been a Hilton Diamond member for several years. 1. There are 2 elevators. Only one was in service the entire time 2. The front and pool entrances were deteriorated with… Read more
DoubleTree Resort by Hilton Hotel Grand Key - Key West I spent 3 days there last weekend. I have multiple complaints. Readers take this seriously as I have previously been a Hilton Diamond member for several years. 1. There are 2 elevators. Only one was in service the entire time 2. The front and pool entrances were deteriorated with spalling paint, and rusted metal, demonstrating very significant "defered maintanance" 3. The pool lanscaping was poorly cared for and there was a coconut on the ground indicating failure to protect the guests. These things can kill you. 4. The Jacuzzi had sand and grit in it Saturday, and the same stuff the next day. It was obviously not cleaned. 5. The hallway walls were scuffed. 6. Be aware that the hotel is right near the takeoff pattern for the airport. That said, the staff I interacted with were friendly and the room was well appointed. The shuttle to town ran frequently and on time. Overall, I was very disappointed. Read less
Image of the Tripadvisor rating Very poor experience for the price and claiming “resort” status

Mar 26, 2025 C O

Rust in bathrooms. Poor lighting in room itself. Gum ground down into the carpets in the hallways walking to rooms. No wait staff walking the pool deck but you are not allowed to bring down your own food or drinks so if you are in the pool the only way you can eat is to get out and go eat at the bar. Poor service overall. Food was poor, the… Read more
Rust in bathrooms. Poor lighting in room itself. Gum ground down into the carpets in the hallways walking to rooms. No wait staff walking the pool deck but you are not allowed to bring down your own food or drinks so if you are in the pool the only way you can eat is to get out and go eat at the bar. Poor service overall. Food was poor, the guacamole was frozen. The property nor room balconies have not been strayed down with pest control in who knows how long so we got bit if we tried to sit on the balcony, or eat out on the back patio or even just standing outside the front doors of the hotel. Overall this was the worst hotel stay compared to expectations our family has had in a long time. Read less
Image of the Tripadvisor rating Hilton Property Dissatisfied

Mar 21, 2025 Andrew D

Hotel was just a three star at best. Staff not very friendly Old and in need of upgrade which I was told it is coming this year. Shower leaked water under the glass wall and shower door. USB port next to the bed broken. Sliding door didn’t lock but okay on a second floor. Jacuzzi warm but bubbles didn’t working. Hilton property very… Read more
Hotel was just a three star at best. Staff not very friendly Old and in need of upgrade which I was told it is coming this year. Shower leaked water under the glass wall and shower door. USB port next to the bed broken. Sliding door didn’t lock but okay on a second floor. Jacuzzi warm but bubbles didn’t working. Hilton property very expensive for what you get. Read less
Image of the Tripadvisor rating Honeymoon in Paradise

Mar 20, 2025 Jim B Austin, Texas

OMG - best wedding ever!!! Extra special thanks to Victoria, Dianne, Angie, Ellis and Michelle (with 2 L's)!!! We got married on Smathers Beach and then had our reception luncheon back at the DoubleTree!!! The entire staff was amazing and treated us as VIP's. The hotel is beyond gorgeous - the pool, the restaurant, the pool bar are great! If… Read more
OMG - best wedding ever!!! Extra special thanks to Victoria, Dianne, Angie, Ellis and Michelle (with 2 L's)!!! We got married on Smathers Beach and then had our reception luncheon back at the DoubleTree!!! The entire staff was amazing and treated us as VIP's. The hotel is beyond gorgeous - the pool, the restaurant, the pool bar are great! If you're ever in Key West, stay here! Read less
Image of the Tripadvisor rating No thanks

Mar 8, 2025 AndyD995 Beverley, United Kingdom

What’s good - location , free bus in & out of the Old Town What’s not so good - check in experience like a budget chain - no recognition, tried room , chipped and dated furniture, leaking shower with replastering done by an infant, a safe not fixed to the wall, a door that has a 1/2 play when locked and 20mm brown bugs in the room and bathroom… Read more
What’s good - location , free bus in & out of the Old Town What’s not so good - check in experience like a budget chain - no recognition, tried room , chipped and dated furniture, leaking shower with replastering done by an infant, a safe not fixed to the wall, a door that has a 1/2 play when locked and 20mm brown bugs in the room and bathroom (damp?) Pool is ok, what’s bad is booming music all day or a booming live music act. Want to chill & read? Not by this pool! Housekeeping - I popped to the room to collect an item and housekeeping were mid clean, room open and cart outside. I stood for over 5 mins until someone sauntered back to finish the job and lock the room There may be worse hotels in Key West but there are definitely better Read less