DoubleTree Resort by Hilton Hotel Grand Key

Key West, Florida Keys

Star rating

The hotel

Looking for the perfect base in Key West? The DoubleTree Resort by Hilton Hotel Grand Key West is your go-to choice! Enjoy a relaxed, tropical vibe with spacious rooms, modern amenities, and a friendly atmosphere. Take a dip in the outdoor pool, unwind at the on-site restaurant, or lounge on the beautiful grounds surrounded by lush gardens. Just minutes from the lively Duval Street and pristine beaches, this hotel offers everything you need for a fun, laid-back escape in paradise. Whether you're here to explore or just kick back and relax, the DoubleTree Key West hits the mark for an unforgettable stay!

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Swimming Pool

Where is it

Situated on the eastern side of Key West, the resort is just minutes from Smathers Beach and close to Key West International Airport (EYW). It offers easy access to the island’s historic Old Town and popular attractions via complimentary shuttle service. The transfer time from Miami International Airport (MIA) is approximately 3.5 to 4 hours by car, depending on traffic, following the scenic Overseas Highway (US-1) through the Florida Keys.

Hotel information

216 guest rooms and suites, all rooms are equipped with complimentary Wi-Fi, a flat-screen TV, a mini-fridge, a microwave, and a coffee maker—perfect for unwinding after a day of exploring Key West. The bathrooms feature clean, contemporary decor and complimentary bath amenities.

Standard rooms have either 1 King-size bed or 2 queen beds, sleeping maximum 4 people.

1 Bedroom King Suite with Parlour:
Typically sleeps 2-4 people — with a king bed and a sofa bed or extra space for additional guests.

King Suite with W/Tub:
Usually sleeps 2-3 people — mainly one king bed, with space for a child or an extra person.

Suite with No Balcony:
Comfortably sleeps 2-3 people — with a king bed and maybe a sofa bed for extra guests.

Studio Suite with Balcony:
Sleeps up to 4 — usually with a king or queen bed and a sofa bed.

Studio Suite with Pool View and Balcony:
Sleeps up to 4 — same setup as the other studio, with a king or queen plus a sofa bed.

Complimentary shuttle service to Old Town, Duval Street, and local beaches runs frequently throughout the day, perfect for sightseeing and dining without the need for a car. Bike rentals are available nearby or can be arranged through the front desk. Self-parking is available for $20 per day plus tax, payable locally (rate subject to change).

Palm Haven Restaurant - Enjoy a relaxed dining experience with island-inspired cuisine for breakfast, lunch, and dinner. Indoor and outdoor seating are available in a tropical setting. 

Dining at Gumbo Limbo Tiki Bar – Enjoy tropical cocktails, light bites, and a relaxed island vibe at the resort’s poolside Tiki Bar.—perfect for casual dining under the sun or stars.

There is seasonal live music by local artists at the poolside Tiki Bar, especially on weekends and during peak season. Pair the tunes with happy hour drink specials and a relaxed, tropical vibe—perfect for unwinding after a day of exploring Key West.

Guests can unwind by the lagoon-style pool, explore the area with bike rentals, or enjoy the laid-back tropical vibe with occasional live music and casual social spaces perfect for relaxing or mingling.

Complimentary Wi-Fi throughout the resort. On-site laundry*. 

This hotel has a resort fee of $30 plus tax per room, per day (payable locally, subject to change).

Resort fee includes the following: Internet access -  shuttle service to beach and downtown – access to Sunset Watersport Beach Club – parking – 2 bottles of water daily. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denote local charge.

Please note: there is a minimum check-in age of 21.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2310)
  • Very good (1486)
  • Average (634)
  • Poor (297)
  • Terrible (276)
Image of the Tripadvisor rating Terrible customer service

Aug 26, 2025 Marianela T

Terrible experience after 13 hours driving arriving at the reception and being welcomed by a lady with terrible maners, very aggressive and unkind. My father was so uncomfortable he backed up from the reception and he was called aggressively to get close to the table. I was told off when I said is a room with one bed as if I was an ignorant for… Read more
Terrible experience after 13 hours driving arriving at the reception and being welcomed by a lady with terrible maners, very aggressive and unkind. My father was so uncomfortable he backed up from the reception and he was called aggressively to get close to the table. I was told off when I said is a room with one bed as if I was an ignorant for not knowing a double queen is 2 separate beds but I do not have to know this as I am not from the Usa. Rooms are called different in the UK. The receptionist did not even have the patience to explain it kindly instead she just told me off. I forgot to mention I am a travel agent working for a tour operator in London United Kingdom and part of my job is inspecting hotels. I would not even rate this hotel. It is more like a Motel. Dated tired and service so far ....not impressed. No information was given about breakfast and what is the cost. She even told us off cos we did not want cookies 😒 sorry I do not like to eat sugar ! The lady at the reception needs to know that a lot of people are suffering in all the world conflicts and they would love to have her job! Kindness does not cost anything. Be grateful you have a job ! Read less
Image of the Tripadvisor rating She was so sweet!

Aug 22, 2025 Adrian C

I came to Key West for a business trip, and met one of your wonderful workers named Yessenia and she made sure everyone around her was good, she was very nice and her presence was very comforting.
Image of the Tripadvisor rating Yessenia was so sweet while we stayed here.

Aug 22, 2025 yeslid l

i came here for my 3 year anniversary with my boyfriend. Anytime i went to the lobby, or on my way to the pool, miss Yessenia was always in sight. Always telling me goodmorning, good afternoon, she also said told me i looked bonita! She was always smiling, good energy, and shes bilingual which i love because ive always wanted to learn more spanish!
Image of the Tripadvisor rating Birthday Celebration Plus Rude Staff (Okay Stay)!

Aug 4, 2025 dfox2015 Brandon, Florida

We were warmly greeted with fresh cookies and water! There was construction but I barely heard anything and the workers were very polite. Room was very nice, clean and comfortable as well as most stay accommodations. However, unfortunately I met the rude and aggressive nighttime customer service staff member that everyone keeps complaining about… Read more
We were warmly greeted with fresh cookies and water! There was construction but I barely heard anything and the workers were very polite. Room was very nice, clean and comfortable as well as most stay accommodations. However, unfortunately I met the rude and aggressive nighttime customer service staff member that everyone keeps complaining about in previous reviews (also in Google reviews). I politely asked a clarifying question and she quickly snapped at me and changed her demeanor. She already has a history of this behavior and the company has kept her on board so my complaint won’t do much. Tip for anyone visiting: avoid asking questions or needing assistance at night unless you want to get treated poorly. Daytime staff has customer service skills and are happy to assist! Read less
Image of the Tripadvisor rating Wonderful experience

Aug 1, 2025 Megan O

Our first time staying at the double tree. And all I can say what a wonderful experience. The staff was amazing and very accommodating. Billy and Bravin at the bar were very nice. Taylor, Michelle, Carl and Renata were also very sweet and very knowledgeable with all my questions. Great hospitality. Innocent and Matt were great. Great shuttle… Read more
Our first time staying at the double tree. And all I can say what a wonderful experience. The staff was amazing and very accommodating. Billy and Bravin at the bar were very nice. Taylor, Michelle, Carl and Renata were also very sweet and very knowledgeable with all my questions. Great hospitality. Innocent and Matt were great. Great shuttle service always on time. And Matt was great from picking us up from airport. Will absolutely be back. Thank you for the wonderful experience. Read less