DoubleTree Resort by Hilton Hotel Grand Key

Key West, Florida Keys

Star rating

The hotel

Looking for the perfect base in Key West? The DoubleTree Resort by Hilton Hotel Grand Key West is your go-to choice! Enjoy a relaxed, tropical vibe with spacious rooms, modern amenities, and a friendly atmosphere. Take a dip in the outdoor pool, unwind at the on-site restaurant, or lounge on the beautiful grounds surrounded by lush gardens. Just minutes from the lively Duval Street and pristine beaches, this hotel offers everything you need for a fun, laid-back escape in paradise. Whether you're here to explore or just kick back and relax, the DoubleTree Key West hits the mark for an unforgettable stay!

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Swimming Pool

Where is it

Situated on the eastern side of Key West, the resort is just minutes from Smathers Beach and close to Key West International Airport (EYW). It offers easy access to the island’s historic Old Town and popular attractions via complimentary shuttle service. The transfer time from Miami International Airport (MIA) is approximately 3.5 to 4 hours by car, depending on traffic, following the scenic Overseas Highway (US-1) through the Florida Keys.

Hotel information

216 guest rooms and suites, all rooms are equipped with complimentary Wi-Fi, a flat-screen TV, a mini-fridge, a microwave, and a coffee maker—perfect for unwinding after a day of exploring Key West. The bathrooms feature clean, contemporary decor and complimentary bath amenities.

Standard rooms have either 1 King-size bed or 2 queen beds, sleeping maximum 4 people.

1 Bedroom King Suite with Parlour:
Typically sleeps 2-4 people — with a king bed and a sofa bed or extra space for additional guests.

King Suite with W/Tub:
Usually sleeps 2-3 people — mainly one king bed, with space for a child or an extra person.

Suite with No Balcony:
Comfortably sleeps 2-3 people — with a king bed and maybe a sofa bed for extra guests.

Studio Suite with Balcony:
Sleeps up to 4 — usually with a king or queen bed and a sofa bed.

Studio Suite with Pool View and Balcony:
Sleeps up to 4 — same setup as the other studio, with a king or queen plus a sofa bed.

Complimentary shuttle service to Old Town, Duval Street, and local beaches runs frequently throughout the day, perfect for sightseeing and dining without the need for a car. Bike rentals are available nearby or can be arranged through the front desk. Self-parking is available for $20 per day plus tax, payable locally (rate subject to change).

Palm Haven Restaurant - Enjoy a relaxed dining experience with island-inspired cuisine for breakfast, lunch, and dinner. Indoor and outdoor seating are available in a tropical setting. 

Dining at Gumbo Limbo Tiki Bar – Enjoy tropical cocktails, light bites, and a relaxed island vibe at the resort’s poolside Tiki Bar.—perfect for casual dining under the sun or stars.

There is seasonal live music by local artists at the poolside Tiki Bar, especially on weekends and during peak season. Pair the tunes with happy hour drink specials and a relaxed, tropical vibe—perfect for unwinding after a day of exploring Key West.

Guests can unwind by the lagoon-style pool, explore the area with bike rentals, or enjoy the laid-back tropical vibe with occasional live music and casual social spaces perfect for relaxing or mingling.

Complimentary Wi-Fi throughout the resort. On-site laundry*. 

This hotel has a resort fee of $30 plus tax per room, per day (payable locally, subject to change).

Resort fee includes the following: Internet access -  shuttle service to beach and downtown – access to Sunset Watersport Beach Club – parking – 2 bottles of water daily. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denote local charge.

Please note: there is a minimum check-in age of 21.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
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Traveller rating

  • Excellent (2303)
  • Very good (1486)
  • Average (633)
  • Poor (296)
  • Terrible (276)
Image of the Tripadvisor rating Ruined my birthday vacation

Jun 30, 2025 Go05405975194

I booked a birthday weekend JUNE 2025 at the DoubleTree Hilton Grand Hotel, unaware that the property was undergoing significant construction. Unfortunately, this information was not disclosed at the time of booking. Upon arrival, we discovered that the pool area was surrounded by ongoing construction on the deck, and the first through third… Read more
I booked a birthday weekend JUNE 2025 at the DoubleTree Hilton Grand Hotel, unaware that the property was undergoing significant construction. Unfortunately, this information was not disclosed at the time of booking. Upon arrival, we discovered that the pool area was surrounded by ongoing construction on the deck, and the first through third floors were filled with dust. Additionally, there were large dumpsters placed directly outside the patio areas, and the bedding and comforters were noticeably unclean. Construction workers were present throughout the property, creating an atmosphere far from what was advertised. After driving nine hours based on the hotel’s website and the information provided by the booking agent, we were extremely disappointed to find ourselves stuck the first night of our vacation. WE WERE TOLD THAT WE COULD JUST CHECK OUT IF WE WERE NOT SATISFIED OR WAIT TIL THE FOLLOWING DAY AND GET A RENOVATED ROOM...Also after paying they held our money and we still do not have it back 5 days later. They Stated it is depending on the bank when our money goes back to us. Do not go here. Read less
Image of the Tripadvisor rating Manager can’t be bothered to speak with us….

Jun 11, 2025 CindiB59

We we’re awoken by a very loud truck and it’s back up alarm at 5:45 am…tried to go back to sleep but the truck returned 20 minutes later….Had a very important business meeting that morning…very little sleep…This was a Saturday morning…Asked to speak to the manager so we could be moved to a different room not above the construction mess below…Was… Read more
We we’re awoken by a very loud truck and it’s back up alarm at 5:45 am…tried to go back to sleep but the truck returned 20 minutes later….Had a very important business meeting that morning…very little sleep…This was a Saturday morning…Asked to speak to the manager so we could be moved to a different room not above the construction mess below…Was told by the front desk she would call me…that didn’t happen….eventually was told they couldn’t move us and it was a trash truck making the noise and we would need to put up with the construction noise…The manager refused to talk with us or come out of her office…Terrible impression on us…No more bookings at this location from us….Was it really worth the loss in revenue down the road? Read less
Image of the Tripadvisor rating Poor maintance. Stay away.

May 1, 2025 Odyssey37213354977 Argentina

DoubleTree Resort by Hilton Hotel Grand Key - Key West I spent 3 days there last weekend. I have multiple complaints. Readers take this seriously as I have previously been a Hilton Diamond member for several years. 1. There are 2 elevators. Only one was in service the entire time 2. The front and pool entrances were deteriorated with… Read more
DoubleTree Resort by Hilton Hotel Grand Key - Key West I spent 3 days there last weekend. I have multiple complaints. Readers take this seriously as I have previously been a Hilton Diamond member for several years. 1. There are 2 elevators. Only one was in service the entire time 2. The front and pool entrances were deteriorated with spalling paint, and rusted metal, demonstrating very significant "defered maintanance" 3. The pool lanscaping was poorly cared for and there was a coconut on the ground indicating failure to protect the guests. These things can kill you. 4. The Jacuzzi had sand and grit in it Saturday, and the same stuff the next day. It was obviously not cleaned. 5. The hallway walls were scuffed. 6. Be aware that the hotel is right near the takeoff pattern for the airport. That said, the staff I interacted with were friendly and the room was well appointed. The shuttle to town ran frequently and on time. Overall, I was very disappointed. Read less
Image of the Tripadvisor rating Very poor experience for the price and claiming “resort” status

Mar 26, 2025 C O

Rust in bathrooms. Poor lighting in room itself. Gum ground down into the carpets in the hallways walking to rooms. No wait staff walking the pool deck but you are not allowed to bring down your own food or drinks so if you are in the pool the only way you can eat is to get out and go eat at the bar. Poor service overall. Food was poor, the… Read more
Rust in bathrooms. Poor lighting in room itself. Gum ground down into the carpets in the hallways walking to rooms. No wait staff walking the pool deck but you are not allowed to bring down your own food or drinks so if you are in the pool the only way you can eat is to get out and go eat at the bar. Poor service overall. Food was poor, the guacamole was frozen. The property nor room balconies have not been strayed down with pest control in who knows how long so we got bit if we tried to sit on the balcony, or eat out on the back patio or even just standing outside the front doors of the hotel. Overall this was the worst hotel stay compared to expectations our family has had in a long time. Read less
Image of the Tripadvisor rating Hilton Property Dissatisfied

Mar 21, 2025 Andrew D

Hotel was just a three star at best. Staff not very friendly Old and in need of upgrade which I was told it is coming this year. Shower leaked water under the glass wall and shower door. USB port next to the bed broken. Sliding door didn’t lock but okay on a second floor. Jacuzzi warm but bubbles didn’t working. Hilton property very… Read more
Hotel was just a three star at best. Staff not very friendly Old and in need of upgrade which I was told it is coming this year. Shower leaked water under the glass wall and shower door. USB port next to the bed broken. Sliding door didn’t lock but okay on a second floor. Jacuzzi warm but bubbles didn’t working. Hilton property very expensive for what you get. Read less