A Curio Collection by Hilton resort, The Reach, effortlessly combines the feel of a Mediterranean resort with a more romantic, intimate setting. Boasting its own natural beach — the only one on the island — it is chic in atmosphere and super relaxing. Get ready to don your snorkel and mask and explore a world beneath the waves. The Ernest Hemingway Home and Museum is just a short walk from the property, placing you steps away from one of Key West’s most iconic cultural attractions. Duval Street is just 1 block away, with its cool bars, restaurants and shops, as well as lively nightlife which rocks into the early hours. Your room or suite is a home-from-home, but more than that, you’ve got your own balcony too. So you can put your feet up, and enjoy those balmy Floridian sunrises and sunsets.
Amenities
Yoga
Families
Bar
Fitness Centre/Gym
Internet Access
No Smoking
Restaurant
Room Service
Swimming Pool
Valet parking
Beachfront location
Where is it
On the only natural beach in Key West, in the heart of Old Town and close to Duval Street. Driving time from Miami International Airport: 3 hours 30 minutes.
Hotel information
Nautically inspired rooms and sweets in 1 building on 5 floors, with lifts. All with private balconies, air-conditioning, LCD flat screen TV, iPod docking station, telephone, mini-fridge, Keurig® coffee maker, safe, iron and ironing board, bathrobes, and hairdryer.
Resort View Rooms are 275 sq ft with either 1 king-size bed or 2 double beds, sleeping maximum 4 people.
Key West View Rooms are 275 sq ft and have views of the historic Old Town, with either 1 king-size bed or 2 double beds, sleeping maximum 4 people.
Ocean View Rooms are 275 sq ft and have views of the Atlantic, with 1 king-size bed, sleeping maximum 2 people.
Key West Studio Suites are 450 sq ft and have views of the Old Town, with a sitting area, dining table, 1 king-size bed and sofa bed, sleeping maximum 4 people.
Resort View Studio Suites are as above, but with views of the grounds.
Ocean View Studio Suites are as above, but with views of the sea.
Resort View Suites are 575 sq ft and have a spacious balcony, a separate living room, views of the grounds, 1 king-size bed and sofa bed, sleeping maximum 4 people.
Ocean View Suites are as above, but with views of the sea.
Valet parking $48 plus tax, per day (payable locally, subject to change).
Four Marlins (oceanfront dining, open for breakfast, lunch, dinner, and weekend brunch with live music). Four Marlins Beach Patio Bar. Grab and go food available at the Sand & Sea Gift Shop. Room service*. Guests also have access to a range of restaurants and bars at sister property, Casa Marina.
Heated outdoor swimming pool. The only private, natural-sand beach in Key West. Pool cabanas*. Fitness centre. Bocce ball. Giant jenga and chess. Spa al Maré* (located at Casa Marina Resort & Beach Club). Bicycle rentals*. Water sports*. Catamaran cruises and jet-ski tours*. Access to facilities at Casa Marina Resort & Beach Club including two oceanfront pools and an 18-hole golf course*.
Concierge. Complimentary WiFi. Gift shop.
This hotel has a resort fee of $60 plus tax per room, per day (payable locally, subject to change).
Resort fee includes use of the following amenities - WiFi access - Poolside concierge services - Activities including life-sized chess and bocce ball - Beach chairs, umbrellas and hammocks - Chilled fruit-infused spring water - Pool hydration stations - Access to both Casa Marina and the Reach Resort amenities and reciprocal resort charging privileges. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
* Denotes local charge.
Please note: minimum check-in age is 21
Based on 680 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (324)
Very good (92)
Average (96)
Poor (68)
Terrible (100)
Poor Customer Service
Jul 28, 2025Imtiaz KAtlanta, Georgia
We recently stayed at the Reach. We had two big issues. First we were unable to get our room cleaned for two days despite multiple attempts via text and trips to front desk. The staff kept telling us the maid said she had cleaned our room when she hadn't. Apparently the maid was cleaning the wrong room. Also there is no mechanism to call the…
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We recently stayed at the Reach. We had two big issues. First we were unable to get our room cleaned for two days despite multiple attempts via text and trips to front desk. The staff kept telling us the maid said she had cleaned our room when she hadn't. Apparently the maid was cleaning the wrong room. Also there is no mechanism to call the front desk from your room at the Reach. No one answers the phones at the front desk. What happens in case of emergency? I had to take the housekeeping manager to my room to show him that the room was not cleaned. Very disappointing!
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Excellent Staff and a Relaxing Atmosphere
Jul 27, 2025M855GJjessicam
We've just returned from a wonderful visit to The Reach.
The staff made our visit perfectly relaxing. Special kudos to Stephanie and Ryan who kept us hydrated and pampered at the pool.
We appreciated the location, the private beach, the lawn games and our well-appointed room.
We'll be back!
Jul 24, 2025Rutherford W
Food was amazing and service was good! The sand sculptures were also super cool and done well. But overall the experience was good!
Best pool service in Key West
Jul 19, 2025Becky A
We had the absolute best experience at the adult pool thanks to Ayla! From the moment we sat down, she made sure we were taken care of with the kind of attention and care that’s hard to find these days. She has the most positive attitude, always smiling, and somehow manages to anticipate what we need before we even ask. Her energy is contagious,…
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We had the absolute best experience at the adult pool thanks to Ayla! From the moment we sat down, she made sure we were taken care of with the kind of attention and care that’s hard to find these days. She has the most positive attitude, always smiling, and somehow manages to anticipate what we need before we even ask. Her energy is contagious, and it honestly made our entire pool day feel like a true vacation.
Ayla has what we jokingly call “eagle eyes” — she’s incredibly attentive, never misses an empty glass, and checks in regularly without being overbearing. Whether it was keeping our drinks full, making amazing recommendations, or just chatting for a minute to brighten our day, she nailed it every single time.
It’s clear she takes pride in her work and genuinely cares about the guests she serves. In a place full of great staff, she still stood out. If you’re lucky enough to get Ayla as your server, you’re in for a treat. We honestly looked forward to seeing her each day at the pool. She made our stay unforgettable — thank you, Ayla! You’re truly the best!
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Ayla did the unexpected !
Jul 17, 2025Michael E
I have never stayed here before but let me tell these employees try to do everything in their power to make this a memorable vacation. One of the best examples was when Ayla was trying to put up a volleyball net with another employee. The net was needing someone to get in the water to finalize the setup. What did Ayla do?? She got in the water…
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I have never stayed here before but let me tell these employees try to do everything in their power to make this a memorable vacation. One of the best examples was when Ayla was trying to put up a volleyball net with another employee. The net was needing someone to get in the water to finalize the setup. What did Ayla do?? She got in the water name badge and all to setup volleyball for guests. Beautiful place and highly recommend!!
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Poor Customer Service
