Let's use the "Good", "Bad" and "Ugly" system.
There are several "Goods" about this hotel: the location, the gorgeous views from the rooms (we had a corner one), the views from the terrace, and the cleanliness. The rooms and bathrooms have been renovated. However, the bathroom has only one sink, only two towel hooks, and no hanger for a swimsuit. Also, the toiletries are of poor quality (my hair was super dry after using the shampoo and conditioner), and there is no body lotion available. We had plenty of towels, and the shower water pressure was good, too. No bathtub.
We encountered several "Bads". To start with, the lobby is not appealing at all. The lobby is like the "first impression" of a hotel, and there is only one first impression. This was bad. It is modern and minimalist, but sad; it lacks life, colour, and better furniture. The elevators are painted with colours that do not match the lobby. There is a small stand with beverages and snacks close to the very small front desk, which would be better placed somewhere else. The pool is small, with chairs along the side and some on the terrace, but there are very few umbrellas. The hotel offers two chairs on the beach (just across the hotel) but no umbrellas, so if you are like me (taking care of my skin to avoid sun damage), you will have a tough time. This is not a hotel for kids; there is nothing for them.
The "Ugly". We have been Gold members of Marriott in the past (Marriott and Sheraton) and presently too. In this hotel, being a Gold member means nothing. We booked the room with BKF; however, when we got there, we were told that we only had 17$ per day/per room as a "credit" for food. I asked about having two bottles of water in our room, and I was told that there was water in the room. However, when we got to the room, there was no bottled water. I asked the front desk, and they told me that I have to buy the bottled water. The food for BKF was inedible (burned eggs or undercooked, an avocado toast with so little avocado that I had to scrape it off from the mini flatbread). Coffee was so, so. Thank goodness, there were two nice ladies smiling and helping us. We got a present from a friend who sent us a bottle of prosecco and a cheese platter. The prosecco was left on our room's desk, not placed in an ice bucket. The cheese tasted like cardboard, and the fruit was sour (only the pineapple was ok). No nuts, no crackers. At the front desk, they also gave us a ticket for two "welcome drinks" and told us we could have any drink from the bar's terrace menu. The last night, when we went to enjoy our drink, they told us that the welcome drink was a fixed type of cocktail and that they had just prepared a batch. The cocktail was in a big, white plastic bucket with no cover, sitting on the counter. It looked more like a cleaning product to mop the floor. As a Gold member, we asked about a late check-out; however, my husband was told that it was not possible because the hotel was full. Afterwards, he went back, spoke to another person, and he was told that we could leave by 2 pm. We were willing to pay for extra hours as our flight was late, but we were denied that option. But we could still stay longer and enjoy the terrace and the bathrooms inside; however, there are no changing rooms or showers. So, we left at 2 pm. The funny thing was that at the reception, when checking out, the lady told may husbad why we were leaving instead of staying longer. My husband did not take her comments well after he spoke to her in the morning (he explained the situation, tried to stay longer, and offered to pay for the extra hours, but she refused). I never do this, but we had so bad service that I asked for my bill. They forgot to take twice the 17$. This is not a "sophisticated", "upscale hotel" as they have marketed it, and there is no "exceptional dining" either. No coming back.
