Springhill Suites Tampa Downtown

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Springhill Suites Tampa Downtown | Tampa, Tampa and Clearwater/St Pete | Virgin Atlantic Holidays

Tampa, Tampa and Clearwater/St Pete

3.5 stars

SpringHill Suites by Marriott Tampa Downtown brings spacious all-suite accommodation to the heart of the city, within walking distance of the Tampa Riverwalk. Larger suite layouts make it an ideal choice for families, with plenty of room to settle in after a day exploring downtown Tampa. Complimentary hot breakfast is included with every stay, taking one thing off your morning to-do list, while the rooftop-style outdoor pool is ready for sunny downtime. There’s also a fitness centre, complimentary WiFi and EV charging, plus valet parking when you’re arriving by car. Comfortable, convenient and well placed for discovering the city, it’s a smart downtown base with a little more room to breathe.

Amenities

Free Breakfast
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Swimming Pool
Valet parking

Explore the local area

Set in downtown Tampa’s Art District, within walking distance of Tampa Riverwalk and Curtis Hixson Waterfront Park. Tampa International Airport is 5.9 miles from the hotel, and there’s no hotel shuttle service. Transfer time from Tampa International Airport (TPA): approximately 15 minutes by car, depending on traffic.

Hotel Information

Room Information
Room Upgrade Information

Suites are modern and spacious, with dedicated sleeping, living and work areas. In-room amenities include a West Elm pull-out trundle bed sleeping one person, work desk, Smart TV with streaming capabilities, microwave, mini-fridge, large wardrobe, iron, hairdryer and complimentary toiletries.

King Suites have 1 king-size bed and a West Elm pull-out trundle bed.

Hotel details

Getting Around

The Tampa Riverwalk is within walking distance. Valet parking only, approximately US $35 per night plus tax*.

Dining

1 restaurant and 2 bars. The Lighthouse (rooftop American restaurant and bar serving handheld dishes and cocktails, with panoramic views across Tampa). Open Sunday to Thursday 4.00pm–10.00pm and Friday to Saturday 11.00am–11.00pm. Lobby Bar (snacks, handcrafted cocktails, wine and beer). Open daily 4.00pm–10.00pm. Complimentary buffet and hot breakfast is served Monday to Friday 6.30am–9.30am and Saturday to Sunday 7.00am–10.00am.

Fun and Games

Rooftop outdoor pool. Complimentary 24-hour fitness centre. Guest room streaming entertainment.

Handy Stuff

WiFi, On-site laundry*. Convenience store. Business centre. 24-hour front desk. Mobile key. Wake-up calls. Complimentary coffee and tea in the lobby. Housekeeping every other day.

Additional Information

*Denotes local charge.

Minimum check-in age: 21 years.

Trip advisor rating

4.8/5

199 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

90%

Very Good

Average

Poor

Terrible

“Poor Customer Service & Front Desk Skills”

Aug 04, 2026ias731

Poor customer service, management support, and lack of basic skills. I’ve stayed at this hotel weekly, for business, over the last 4 weeks. Staff is poorly trained and manager unsupportive. I did a mobile check in and John was unable to find reservation. Waited 15 minutes for him to find the assistant manager, Sean, to help. I repeatedly told John that I did a mobile check in, I also provided the room number assigned from app, and he was still unable to find reservation and provide me a key to the room. When Sean arrived he was able to find reservation using the confirmation number, no apologies for the wait or inconvenience. His response was, “you could use your phone to enter the room.” As a Titanium Elite Bonvoy member, I’m well aware of the check in process. Even if you check in online your identity needs to be verified at the front desk, one of the reasons I choose Marriott over Hilton. Later in the evening I purchased an item from their marketplace and asked for an itemized receipt. Again, John did not know how to print an itemized receipt. While I tried to help him find the correct button he became frazzled. These are pretty “standard” business traveler actions/requests, mobile check in and itemized receipts. Front desk staff should be better trained. When traveling for business it shouldn’t take 15 minutes to check in. And an itemized receipt should be a pretty standard request. I’ve heard enough of “this is a new system”. At this point it’s about training.

“Poor customer service”

Apr 25, 2026Generic E

Horrible customer service. Long lines for check in on a fully booked hotel with just one front desk staff. He was slow and too chatty while having patrons waiting on line for over 30 minutes. One customer had reportedly been waiting for over two hours for his room to be ready. This took place around 6:15 pm on 4-26-26. The room I got had an empty tissue box, I requested the front desk for one. After 20 minutes of waiting called again and was told I had to go to the lobby to get it. So at 9:30 pm when I was in my pj's, I had to get dressed to get the tissue box. Asked to see a manager and was told there wasn't one on site at the time until morning and then refused to give me her full name. No apologies offered excuses that they were too busy. This is what almost $600 a night gets you at this hotel. It's a good thing there's plenty out there to chose from next time.

“Great Valets”

Apr 07, 2026Richard C

Not the best area but a Solid stay. The valets, Charles and Michael were great.

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This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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