This was our first time staying at the Conrad Evermore. We’re usually die-hard Marriott loyalists, but the lagoon scene is what convinced me to give this property a try.
First off — the staff is truly exceptional. The front desk and concierge go above and beyond. They reached out before our arrival, checked in throughout our stay, and genuinely seemed to care about every guest’s experience. The hotel itself is spotless and had a more peaceful, quiet vibe during our visit, which we appreciated.
That said, while the property is beautiful, I just don’t think it’s worth the price. The food and beverage costs are extremely high — and we’re used to 5-star resort pricing. This Conrad takes the top spot for expensive. $8 for a small cup of coffee, $5 for a tiny juice box, and dinner prices that made us pause. I completely understand “vacation pricing,” but this felt excessive.
The lagoon setup is gorgeous, though the water was quite cold. It’s large, so I get that heating it isn’t practical — just something to be aware of. The pool was also beautiful but also uncomfortably cold; hardly anyone was getting in. Even one of the attendants mentioned the heat may not have been on. But didn't seem like they wanted to check it out or help?
Overall, if you don’t mind spending freely, it’s a great spot with outstanding service and stunning views. But for us, it just didn’t feel like a good value. Next time, we’ll be heading back to the JW Marriott Bonnet Creek — still a luxury experience, but one that feels more balanced.
Again, nothing against the staff — they were fantastic.