Not only does CoCo Key offer great family rooms with plenty of space in the heart of Orlando, it boasts it's own water park too — one of the best in the area! With 14 slides, three heated pools and a state-of-the-art gaming arcade, kids of all ages can play to their hearts content all day, every day. You're also just a hop and a skip away from a myriad of Orlando attractions (including the theme parks), so there's never a dull moment! And although restaurants abound (you can walk to over 50 restaurants and shops), The Tradewinds Restaurant on-site is a great place to dine, feasting on deep south favourites, followed by amazing dessert selections. A daily entertainment program means the kids will be making friends in no time, including movies screened by the pool and interesting activities that are hosted by the hotel staff. Look for the hotel mascot CoCo in the morning and afternoon for photo opportunities.
Amenities
Wheelchair access
Families
Bar
Fitness Centre/Gym
Games Room
Hot tub
Internet Access
Laundry Service
No Smoking
Restaurant
Room Service
Safety Deposit Box
Where is it
On International Drive, a short distance to the theme parks and shopping malls. Driving time from airport: 20 minutes.
Hotel information
391 rooms. All with air-conditioning, 37" flat-screen TV, telephone, WiFi (included in the resort fee), mini-fridge, coffee maker, safe, hairdryer, iron and board. Standard Rooms with 1 king-size bed and queen-size sleeper sofa or 2 double/queen-size beds, sleeping maximum 4 adults.
Kids Eat Free: Children 2-12 years eat free breakfast from the children's menu when accompanied by a paying adult (max 2 children per family).
Free Nights: Stay for 7 nights, pay for 6 (stay for 14, pay for
12) for stays completed between 3 Jan'24–31 Dec '25 Any applicable offers have been calculated into the
prices shown. Offers may not be combinable.
Waived Resort Fee: Daily Resort Charge has been WAIVED for Virgin Holidays customers, saving $45 per day per room
Complimentary scheduled shuttle service to Universal Studios™(requires reservations). Universal staff available in the lobby everyday 7.00am-11.00am. Complimentary I-Ride Trolley day passes (up to 4 passes per room, per day). Free self-parking. Complimentary once daily shuttle service to Disney. (reservations required).
Tradewinds Restaurant (breakfast), Callaloo Grille Food Court with Coco's Pizzeria (lunch and dinner), Gator's Grab n' Go Convenience Store, Wet Rooster Tiki Bar for snacks and light bites, Starbucks.
54,000 sq ft canopy-covered water park with 14 slides, children's interactive play area, toddler pool, and teen pool. Separate outdoor pool and whirlpool. Poolside cabanas*. 6,500 sq ft arcade. Kid's club with daily scheduled activities.
WiFi included in the resort fee, laundry/dry-cleaning service*, 24-hour reception, business centre, on-site attraction ticket sales.
Resort fee waived: for all Virgin Atlantic Holiday guests saving $45 per room per day.
Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.
Please note: the water park will be closed when temperatures are 60 degrees Fahrenheit and below. Opening times for the water park vary by day, please contact the hotel for more information.
Please note: the hotel provides daily towel replacement and waste removal. Full housekeeping will take place every 4th day of the stay.
Based on 1117 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (682)
Very good (157)
Average (93)
Poor (57)
Terrible (128)
They have roaches
Jun 30, 2025Nick H
I stayed here for my daughter’s birthday I saw this hotel on TikTok it seemed like a nice place. Check in was at 4 we arrived at 430 they still needed an another hour for our room to be inspected before we go in. The room was still dirty it had hair in the bath tub and glass on the floor, the room was outdated. The second room they gave us was…
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I stayed here for my daughter’s birthday I saw this hotel on TikTok it seemed like a nice place. Check in was at 4 we arrived at 430 they still needed an another hour for our room to be inspected before we go in. The room was still dirty it had hair in the bath tub and glass on the floor, the room was outdated. The second room they gave us was recently renovated it looked nice. We went to the water park and came back to the room to take a shower a go to sleep and this is when we saw 3 different ROACHES. Went straight to the manager to get a refund and has to find another hotel at 1145pm on a Sunday
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Awful rooms, not as advertised
Jun 29, 2025Scenic29399437004
Booked here for 2 weeks at end of May with my partner and 12 year old son. The ‘family room’ was 2 double beds, a bedside table, one chair, an fridge and a desk with 3 drawers. The floor was dirty, there were no cups or glasses, the bathroom was dirty. There was nowhere to unpack, no sitting area, had to sit on the beds.
Our room was right next to…
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Booked here for 2 weeks at end of May with my partner and 12 year old son. The ‘family room’ was 2 double beds, a bedside table, one chair, an fridge and a desk with 3 drawers. The floor was dirty, there were no cups or glasses, the bathroom was dirty. There was nowhere to unpack, no sitting area, had to sit on the beds.
Our room was right next to the parking lot, and a path to get to the pool, couldn’t open the blinds for people looking in the room.
The pool was so full of chlorine my son had sore eyes for hours after swimming, there were not enough seats/beds at pool (it was very busy) and all the food and drinks were ridiculously overpriced and not enough staff, so it took ages to get served. We didn’t eat here so can’t comment on food.
We found alternative accommodation and was told when we checked out that we would be refunded minus the 2 days we’d stayed. This didn’t happen. When I raised the issue with the company I booked with, they were told that there would be no refund. I’m now down £1000 for 12 nights accommodation that I didn’t use. The manager Angele has refused to refund any of the money we paid.
This ‘Hotel’ or motel is in a good location, especially for universal studios but I’d recommend staying somewhere else.
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Perfect for a family getaway
Jun 27, 2025Jose R
I was pleasantly surprised with Coco Key. The water park kept us entertained for hours upon hours. Breakfast buffet had everything you expect from a continental breakfast. The Starbucks closed a little early for me. The bedrooms are much better than you expect, but the bathroom shows its age. Everything was very clean though. Can’t recommend this…
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I was pleasantly surprised with Coco Key. The water park kept us entertained for hours upon hours. Breakfast buffet had everything you expect from a continental breakfast. The Starbucks closed a little early for me. The bedrooms are much better than you expect, but the bathroom shows its age. Everything was very clean though. Can’t recommend this place enough for families with younger children.
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Disappointed by Poor Customer Service and Broken Agreement
Jun 27, 2025Sean C
I rarely leave negative reviews, but I feel compelled to share my experience to help future guests. While staying at Coco Key West, a refund for one night's stay was agreed in person during my holiday due to issues that arose. Unfortunately, despite this clear agreement, the hotel later refused to honor the refund.
I’ve followed up multiple times…
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I rarely leave negative reviews, but I feel compelled to share my experience to help future guests. While staying at Coco Key West, a refund for one night's stay was agreed in person during my holiday due to issues that arose. Unfortunately, despite this clear agreement, the hotel later refused to honor the refund.
I’ve followed up multiple times and have been met with poor communication and an unwillingness to resolve the matter professionally. It's disappointing that a hospitality business would go back on its word and ignore guest satisfaction once they’ve checked out.
The location and setting were decent, but this experience left a sour taste. I urge management to treat guests with the fairness and respect they deserve — honoring commitments made face-to-face should be the bare minimum.
Until then, I can’t recommend staying here.
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My sons birthday trip
Jun 26, 2025Brittany F
Our stay was amazing. We came for my son's 5th birthday and we had a blast. The kids had so much fun.Rodololf was such a help when it was time to leave he helped get out bags and put them in the car.
They have roaches
