JW Marriott Grande Lakes Orlando

Getting Around

Self parking from US$40 per day plus tax, valet parking from US$58 per day, plus tax (payable locally, subject to change). Complimentary scheduled transportation to Walt Disney World® Resort and Universal Orlando Resort™.

Dining

7 restaurants and bars: Primo (Italian cusine), Citron, an American Brasserie, Whisper Creek Farm: The Kitchen, Lobby lounge and Sushi Bar, Quench poolside bar and grill, Cafe Bodega, Starbucks® café.

Fun and Games

Lazy river, swimming pool, 3 tennis courts, volleyball, hydrotherapy pools and kid's activities* (5-12 years) at JW Marriott or Ritz Kids® programme* at The Ritz-Carlton, plus use of all facilities at The Ritz-Carlton hotel within the resort complex, including the health spa* with 40 treatment rooms, lap pool, fitness centre, sauna and steam room (local charge for treatments). 18-hole, Greg Norman-designed Championship golf course with caddy concierge service*. Grande Lakes Outfitters* featuring an Orvis Fly Fishing School* and guided eco-tours on Shingle Creek*.

Handy Stuff

24-hour room service*. Babysitting services*. Corridor of retail shops. WiFi*.

Resort Fees

This hotel has a resort fee of $48 plus tax per room, per day (payable locally, subject to change)

Resort Fees Information

This charge and its inclusions are subject to change and include: Free WiFi, unlimited domestic phone calls, shuttle bus to WALT DISNEY WORLD Resort and Universal Orlando Resort™, daily recreation activities, driving range privileges, two pool floats, and one fitness centre class. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Accessibility

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Additional Information

*Denotes local charge.

Rollaway beds available on request (only available for King Rooms and Suites), $25 per night*, subject to change and availability.

Please note: Each hotel has their individual room cleaning operation, which may mean your room isn't serviced every day, please check with the hotel reception team on arrival for further details.

TripAdvisor traveller rating

Rating summary

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Traveller rating

Excellent (2299)
Very good (1094)
Average (380)
Poor (170)
Terrible (149)

Food and Drink $$$

Aug 16, 2025 OnTheBeach321 Indian Harbour Beach, Florida

Just returned from the Marriott today, not our first visit to this hotel. The property is beautiful, the staff quite efficient, rooms good...but the drink and food prices over the years are the elephant in the room!! Be prepared for $20.00 to $30.00 drinks for common gin or whiskey, wouldn't want to imagine premium! Evening simple buffet was… Read more

Just returned from the Marriott today, not our first visit to this hotel. The property is beautiful, the staff quite efficient, rooms good...but the drink and food prices over the years are the elephant in the room!! Be prepared for $20.00 to $30.00 drinks for common gin or whiskey, wouldn't want to imagine premium! Evening simple buffet was $49.00 per person, very good but a very small spread. Been here a few times over the years, as we have the Ritz next door...food and drink pricing has just become too pricey for us to likely return, but it IS a beautiful place!! The Ritz has the same pricing but without the screaming kids whose parents think we are all impressed!! Read less

Anniversary Celebration

Jul 31, 2025 19saluki65 Lake Mary, Florida

Have stayed there several times and always loved it, even while they were doing renovations. The reno's are beautiful, pool, lazy river, rooms, all were first class. The problem was the food choices. Nothing very healthy at the Kitchen, Pool Bar, and Primo. Primo was excellent, our waiter was outstanding and the food was good but sooooo rich. … Read more

Have stayed there several times and always loved it, even while they were doing renovations. The reno's are beautiful, pool, lazy river, rooms, all were first class. The problem was the food choices. Nothing very healthy at the Kitchen, Pool Bar, and Primo. Primo was excellent, our waiter was outstanding and the food was good but sooooo rich. No relief with a vegetable or salad choice and since it was on the HIGH end of prices, it was disappointing to not have more fresh choices. For the size of the hotel, the dining choices were below what they used to be. Won't return to this Mariott. Read less

Jul 25, 2025 Regina B State College, Pennsylvania

We were attending a National Convention, we chose not to stay onsite the entire time because of the thousands of dollars it would have cost us (11 days total). This required us to drop off our daughter, bring her meals during breaks, and pick her up in the evening. The person who was there at 6:45am on the first day was very aggressive about us… Read more

We were attending a National Convention, we chose not to stay onsite the entire time because of the thousands of dollars it would have cost us (11 days total). This required us to drop off our daughter, bring her meals during breaks, and pick her up in the evening. The person who was there at 6:45am on the first day was very aggressive about us not being able to park near the valet to drop our kids off; he yelled at us and made us very uncomfortable. The parking is $40 after 15 minutes, we spent around $120 for about a total of 4 hours during the week. They were so greedy for the parking money, they blocked off the drop off area for the convention center, so it was hard and sometimes dangerous to pick up our daughter, they only allowed valet ($85) on the 4th of July and on the last day when our family member drove in to attended a gala event at the hotel, (tickets were $200) the hotel only allowed valet IF she was a guest staying over. This is after they had blocked all visitor self-parking. When we checked in and used the pool, there were people checking bags and confiscating items. They were not very kind, I watched one woman have her bag pulled to the point where she had to stop him so he didn’t pull her arm any further. I have never had someone checking bags at a pool, especially at a resort of this caliber. One of the best things was having DoorDash deliver directly to your room, on our last day about 2 hours prior to check out time, we were informed that they were not allowing DoorDash drivers to rooms and we needed to come down to get our food. It took us 15 minutes to get down and 25 minutes back up because there were only 2 elevators working. Small I know but it was still a major inconvenience. Pricing of breakfast buffets were around $45 per person. The restaurants in general were fine but WAY overpriced with only grab and go sandwiches which they ran out of frequently, and of course they were overpriced as well ($12-15). The entire time I felt like we were being watched to be told what we could not do, or that we were being nickeled and dined for every single thing even though we had paid a premium to stay at this hotel. We were not shown any exemplary service. I will always pay for and not complain when my experience is awesome. Having stellar customer service is something that goes a long way with me, this hotel while it has many amenities, comfortable beds, and is beautiful, really needs to work on making their guests, ALL of their guests, feel like they are worth the price of what they are paying, whether it be parking, attending a conference, or eating at a hotel restaurant. Being a Bonvoy Member that searches out Marriott hotels to stay in when we travel, I have high expectations. I have had amazing experiences from a Springhill Suites to the Ritz Carleton. The JW Marriott is a beautiful hotel but it comes up pretty short on a few major but simple custom service initiatives. Read less

Unfortunately below expectations

Jul 23, 2025 Simon W

We had some high expectations in JW Marriott for our trip to Orlando, since it was the Hotel with (by far) the highest price per night for us as a family of 4. To start with the good things first: The lobby and especially lobby lounge bar is very nice (even though expensive). Also the room was Marriott standard as I knew it from several stays in… Read more

We had some high expectations in JW Marriott for our trip to Orlando, since it was the Hotel with (by far) the highest price per night for us as a family of 4. To start with the good things first: The lobby and especially lobby lounge bar is very nice (even though expensive). Also the room was Marriott standard as I knew it from several stays in this hotel chain around the world. Now the negative, and please don't say we need to discuss this with our staff, since some things simply should never happen in a hotel of that caliber. The pool slides are only open until 5:30 pm and were closed that day shortly after 5, since some clouds were on their way to Orlando. You might say, safety is our biggest interest for our customers. Looking at the lifeguards faces, I had the impression of they were glad that their business day ended earlier. Same btw for the totally crowded pool river. And what's certainly a problem of the guests is the fact, that many take their drinks into the pool, even though forbidden. You can find empty cups with trash along the river and evem at the bottom in the water. When my kids and I wanted to play tennis at 6:30 pm, we were told by the reception team, that courts are closing at 7:00pm and rackets can be found on the court - which was not the case. So no tennis. In the restaurant "the kitchen" we got a table at 8:45pm, even though there were several tables empty. We had to wait 45min for the (fast) food, which was of lowest quality of our whole Florida vacation. No excuses for the long waiting time by the waiters. When we got back to our room at 9:45 pm, we could see 4 people playing tennis on the court with floodlight. Quite dissapointing. Was it just bad luck for us? Maybe. One out of the described issues could be accepeted, but all together were simply too much. We cannot recommend, unfortunately. Read less

High value for low cost: perfect to visit Orlando area

Jul 19, 2025 zedaluca Milan, Italy

If you plan to visit Orlando you've to consider this Hotel. I chose it because it's not so far from Universal Studio but it works for all the other Orlando attractions. It's a monumental hotel, very big, linked to Carlton Hotel, they share some facilities as swimming pool, restaurant, conference rooms... Check in was easy and fast, room is big as… Read more

If you plan to visit Orlando you've to consider this Hotel. I chose it because it's not so far from Universal Studio but it works for all the other Orlando attractions. It's a monumental hotel, very big, linked to Carlton Hotel, they share some facilities as swimming pool, restaurant, conference rooms... Check in was easy and fast, room is big as the structure, very nice and clean. You pay 55 dollars for the resort fee you can use swimming pool, tennis pitch, ect.... Very nice. Very convinience the restaurant for breakfast and dinner. For me it's a very good hotel. Read less

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