JW Marriott Grande Lakes Orlando

Getting Around

Self parking from US$25 per day plus tax, valet parking from US$32 per day, plus tax (payable locally, subject to change). Complimentary scheduled transportation to Walt Disney World® Resort and Universal Orlando Resort™.

Dining

7 restaurants and bars: Primo (Italian cusine), Citron, an American Brasserie, Whisper Creek Farm: The Kitchen, Lobby lounge and Sushi Bar, Quench poolside bar and grill, Cafe Bodega, Starbucks® café.

Fun and Games

Lazy river, swimming pool, 3 tennis courts, volleyball, hydrotherapy pools and kid's activities* (5-12 years) at JW Marriott or Ritz Kids® programme* at The Ritz-Carlton, plus use of all facilities at The Ritz-Carlton hotel within the resort complex, including the health spa* with 40 treatment rooms, lap pool, fitness centre, sauna and steam room (local charge for treatments). 18-hole, Greg Norman-designed Championship golf course with caddy concierge service*. Grande Lakes Outfitters* featuring an Orvis Fly Fishing School* and guided eco-tours on Shingle Creek*.

Handy Stuff

24-hour room service*. Babysitting services*. Corridor of retail shops. WiFi*.

Resort Fees

This hotel has a resort fee of $48 plus tax per room, per day (payable locally, subject to change)

Resort Fees Information

This charge and its inclusions are subject to change and include: Free WiFi, unlimited domestic phone calls, shuttle bus to WALT DISNEY WORLD Resort and Universal Orlando Resort™, daily recreation activities, driving range privileges, two pool floats, and one fitness centre class. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Accessibility

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Additional Information

*Denotes local charge.

Rollaway beds available on request (only available for King Rooms and Suites), $25 per night*, subject to change and availability.

Please note: Each hotel has their individual room cleaning operation, which may mean your room isn't serviced every day, please check with the hotel reception team on arrival for further details.

TripAdvisor traveller rating

Rating summary

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Traveller rating

Excellent (2298)
Very good (1092)
Average (380)
Poor (166)
Terrible (148)

Summer Vacation Orlando, Florida 2025

Jun 30, 2025 Mark R

Excellent customer service Kind and courteous service Clean and neat rooms with prompt response to concerns The visit to the lounge area was a win win for me and my family. Breakfast food selection was great and taste of food was great. The service from the lounge staff was exceptional each time we visited the lounge. Ms Lois was very helpful… Read more

Excellent customer service Kind and courteous service Clean and neat rooms with prompt response to concerns The visit to the lounge area was a win win for me and my family. Breakfast food selection was great and taste of food was great. The service from the lounge staff was exceptional each time we visited the lounge. Ms Lois was very helpful and kind. The front desk staff was also great help. Thanks again for an awesome visit!!! Read less

Family Trip to Florida

Jun 19, 2025 Heather B

The resort was beautiful, inside and out, and the beds were comfortable. I was really happy with the noise level on our floor, it was almost non-existent. We did have a sound machine, but still heard nothing at all when we were in our room during the day. I traveled here with my husband and two daughters (9 and 14). With that being said, this… Read more

The resort was beautiful, inside and out, and the beds were comfortable. I was really happy with the noise level on our floor, it was almost non-existent. We did have a sound machine, but still heard nothing at all when we were in our room during the day. I traveled here with my husband and two daughters (9 and 14). With that being said, this resort is far from inexpensive, and I thought it would be easiest to do a pros and cons list for those considering. PROS- -Beautiful facilities inside and out (aside from the people that would discard their empty beer cans and drink cups around the pool deck and throughout the lazy river, which was gross) -Comfortable beds -Easily accessible elevators -Excellent room service -Attentive bell staff and parking employees that delivered and helped check out our luggage when needed; -Friendly staff mostly everywhere CONS- -Since this resort is connected to a conference center, we were there during an incredibly large meeting and so in the afternoons, the pool and lazy river was overcrowded with what can only be described as Bros. Tons of drinks (empties littered around the pool). It was nice to see once they departed there was a lot more room and much more family friendly. -Staff service was just okay. Typically, if we needed something (towels, etc.) from housekeeping, we had to call a few times before it was actually delivered. This same thing happened with a fridge that we were promised upon check in. We came back from dinner and grocery shopping and it had not been delivered. I then had to call and request it again and we could not go to sleep until it was delivered. -We had a car on property and chose not to valet. The resort was having issues with the parking arm so it would not accept key cards, and you had to know to call for help in order to be let out of the parking area each time. -The bathrooms should come standard with a fan; On top of this, one would expect at a luxury resort to have better toilet paper. Single ply is the worst. Read less

Overpriced and Overrated

Jun 18, 2025 joannamoura

This hotel is advertised as a luxury stay, but it’s really just a 3-star experience at best. From start to finish, it felt like one issue after another. We were put in a corner room they claimed was an upgrade, but it turned out to be the smallest hotel room I’ve ever stayed in. Room service was shockingly overpriced — I ordered two crème brûlées… Read more

This hotel is advertised as a luxury stay, but it’s really just a 3-star experience at best. From start to finish, it felt like one issue after another. We were put in a corner room they claimed was an upgrade, but it turned out to be the smallest hotel room I’ve ever stayed in. Room service was shockingly overpriced — I ordered two crème brûlées and a bottle of water, and it came out to $70. The pool area was decent, but it was loud and the service was almost nonexistent. The on-site restaurants were underwhelming. The only one that seemed promising, Citron, was closed for private events the entire time we were there. While there are some solid Uber Eats options nearby, drivers aren’t allowed to deliver to the room, so you’re stuck picking it up in the lobby — and depending on who’s working, that can be a hassle. Honestly, the best part of the trip was spending time at the Ritz-Carlton pool nearby, where the service was impeccable. Do yourself a favor and stay far away from this place. Read less

Be prepared!

Jun 18, 2025 Compass11222291546

This is not a place for those seeking peace and quiet. Many young people who are loud and have little regard for those around them. The parents are not much better. Some staff appear to be unable to perform their jobs to completion. This property is not a top notch example of the Marriott name. Look out for the timeshare pitch.

Pros and cons

Jun 15, 2025 deenaat Melbourne, Florida

Pros: beautiful property, grounds and pool area. Great lazy river and landscaping. Many on site activities and special seasonal events Outstanding spa facilities Cons. Too big with too many guests. Statistically this results in problems. We once had a digital camera stolen out of our car from the valet lot (multiple cars were broken into).… Read more

Pros: beautiful property, grounds and pool area. Great lazy river and landscaping. Many on site activities and special seasonal events Outstanding spa facilities Cons. Too big with too many guests. Statistically this results in problems. We once had a digital camera stolen out of our car from the valet lot (multiple cars were broken into). There is a lot of loud drunken people many of which are rude and inconsiderate. We had our pool loungers taken from us after stepping away mid morning though we left towels on them. The crowds and rudeness seem to wear on staff. I didn’t notice this until we stayed at the JW bonnet creek where staff was sooo much kinder, more engaging and more attentive. Food is exceptionally over priced. Surrounding part of Orlando is not at all nice.. Overall in the future I might prefer the bonnet creek property only because it was smaller and quieter (and the guests/patrons weren’t as trashy) , though I think the grande lakes is much prettier, has a better pool and the spa is phenomenal. Which is sad because we have been coming to the grande lakes since our kids were tiny. Now they are nearly off to college. Read less

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