JW Marriott Grande Lakes Orlando

International Drive, Orlando

Star rating

The hotel

If you are looking for a truly luxurious stay, JW Marriott Orlando, Grande Lakes is the ideal resort for you. It offers a combination of timeless elegance and idyllic tropical landscapes that provide spectacular views from lavishly appointed rooms. This destination offers plenty of opportunities for fun, sport and pampering, without ever leaving the 500-acre resort. The Resort offers a wide selection of onsite activities with an 18-hole Championship golf course, 40,000 square foot Spa and adventure experiences including fly fishing, eco-tours and kayaking. There are 7 restaurants and bars offering guests a unique culinary experience. The guest rooms are furnished and fitted to the highest standards and accentuated by a Lazy River Pool. The resort is also located just minutes away from world-famous attractions.

Amenities

  • Golf
  • Tennis
  • Babysitting service
  • Kids Club
  • Car Included
  • Bar
  • Fitness Centre/Gym
  • Free transport to theme parks
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box

Where is it

Set in 500 acres of lush, landscaped gardens, just off Central Florida Parkway. 10-min drive to Universal Orlando Resort®, 15 minute drive to Walt Disney World® Resort. Transfer time from airport: 20 minutes.

Hotel information

998 rooms on 26 floors in 1 building with 12 lifts. Balcony/patio in most rooms, air-conditioning, cable TV, alark clock, tea/coffee maker, mini-fridge, safe, iron and board, hairdryer and bathrobes. Rooms with 2 double beds or 1 king-size bed, sleeping maximum 4 persons.

Self parking from US$25 per day plus tax, valet parking from US$32 per day, plus tax (payable locally, subject to change). Complimentary scheduled transportation to Walt Disney World® Resort and Universal Orlando Resort™.

7 restaurants and bars: Primo (Italian cusine), Citron, an American Brasserie, Whisper Creek Farm: The Kitchen, Lobby lounge and Sushi Bar, Quench poolside bar and grill, Cafe Bodega, Starbucks® café.

Lazy river, swimming pool, 3 tennis courts, volleyball, hydrotherapy pools and kid's activities* (5-12 years) at JW Marriott or Ritz Kids® programme* at The Ritz-Carlton, plus use of all facilities at The Ritz-Carlton hotel within the resort complex, including the health spa* with 40 treatment rooms, lap pool, fitness centre, sauna and steam room (local charge for treatments). 18-hole, Greg Norman-designed Championship golf course with caddy concierge service*. Grande Lakes Outfitters* featuring an Orvis Fly Fishing School* and guided eco-tours on Shingle Creek*.

24-hour room service*. Babysitting services*. Corridor of retail shops. WiFi*.

This hotel has a resort fee of $48 plus tax per room, per day (payable locally, subject to change)

This charge and its inclusions are subject to change and include: Free WiFi, unlimited domestic phone calls, shuttle bus to WALT DISNEY WORLD Resort and Universal Orlando Resort™, daily recreation activities, driving range privileges, two pool floats, and one fitness centre class. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rollaway beds available on request (only available for King Rooms and Suites), $25 per night*, subject to change and availability.

Please note: Each hotel has their individual room cleaning operation, which may mean your room isn't serviced every day, please check with the hotel reception team on arrival for further details.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2298)
  • Very good (1093)
  • Average (380)
  • Poor (167)
  • Terrible (148)
Image of the Tripadvisor rating Nice

Jul 8, 2025 Rodrigo R New Hampshire

The JW is supposed to be one of the fancier Marriott properties, and the common spaces show it. It’s connected to the Ritz by meeting rooms and a sort of concourse with a few shops. I stayed at the Ritz next door, but you have access to both properties if you stay, so I checked it out. The pool has a lazy river, which is fun, and the pool bar was… Read more
The JW is supposed to be one of the fancier Marriott properties, and the common spaces show it. It’s connected to the Ritz by meeting rooms and a sort of concourse with a few shops. I stayed at the Ritz next door, but you have access to both properties if you stay, so I checked it out. The pool has a lazy river, which is fun, and the pool bar was big. We got one drink at the JW pool bar and service at the Ritz was much better. Read less
Image of the Tripadvisor rating Experiences and Observations

Jul 6, 2025 Getaway16597287668 Lake Mary, Florida

Hotel is very beautiful; staff was welcoming and somewhat knowledgeable. However, the food is very, very overpriced, personally restaurants are not geared up for kids. I noticed a lot of guests either ordering food from Door Dash, Uber eats and or going out to get food. And that speaks volumes. Also, the one downfall was the pool area,… Read more
Hotel is very beautiful; staff was welcoming and somewhat knowledgeable. However, the food is very, very overpriced, personally restaurants are not geared up for kids. I noticed a lot of guests either ordering food from Door Dash, Uber eats and or going out to get food. And that speaks volumes. Also, the one downfall was the pool area, they have someone checking bags not allowing certain things. I've never been to a hotel where they have to check and question my belongings. I understand no bottles permitted but they serve you beer in a bottle??? So is it you can't bring it, or the key factor is they want you to buy it from them. And of course, you pay $$$$$ for 1 beer. I just did not like the fact they check your bags going to the pool. Read less
Image of the Tripadvisor rating Summer Vacation Orlando, Florida 2025

Jun 30, 2025 Mark R

Excellent customer service Kind and courteous service Clean and neat rooms with prompt response to concerns The visit to the lounge area was a win win for me and my family. Breakfast food selection was great and taste of food was great. The service from the lounge staff was exceptional each time we visited the lounge. Ms Lois was very helpful… Read more
Excellent customer service Kind and courteous service Clean and neat rooms with prompt response to concerns The visit to the lounge area was a win win for me and my family. Breakfast food selection was great and taste of food was great. The service from the lounge staff was exceptional each time we visited the lounge. Ms Lois was very helpful and kind. The front desk staff was also great help. Thanks again for an awesome visit!!! Read less
Image of the Tripadvisor rating Family Trip to Florida

Jun 19, 2025 Heather B

The resort was beautiful, inside and out, and the beds were comfortable. I was really happy with the noise level on our floor, it was almost non-existent. We did have a sound machine, but still heard nothing at all when we were in our room during the day. I traveled here with my husband and two daughters (9 and 14). With that being said, this… Read more
The resort was beautiful, inside and out, and the beds were comfortable. I was really happy with the noise level on our floor, it was almost non-existent. We did have a sound machine, but still heard nothing at all when we were in our room during the day. I traveled here with my husband and two daughters (9 and 14). With that being said, this resort is far from inexpensive, and I thought it would be easiest to do a pros and cons list for those considering. PROS- -Beautiful facilities inside and out (aside from the people that would discard their empty beer cans and drink cups around the pool deck and throughout the lazy river, which was gross) -Comfortable beds -Easily accessible elevators -Excellent room service -Attentive bell staff and parking employees that delivered and helped check out our luggage when needed; -Friendly staff mostly everywhere CONS- -Since this resort is connected to a conference center, we were there during an incredibly large meeting and so in the afternoons, the pool and lazy river was overcrowded with what can only be described as Bros. Tons of drinks (empties littered around the pool). It was nice to see once they departed there was a lot more room and much more family friendly. -Staff service was just okay. Typically, if we needed something (towels, etc.) from housekeeping, we had to call a few times before it was actually delivered. This same thing happened with a fridge that we were promised upon check in. We came back from dinner and grocery shopping and it had not been delivered. I then had to call and request it again and we could not go to sleep until it was delivered. -We had a car on property and chose not to valet. The resort was having issues with the parking arm so it would not accept key cards, and you had to know to call for help in order to be let out of the parking area each time. -The bathrooms should come standard with a fan; On top of this, one would expect at a luxury resort to have better toilet paper. Single ply is the worst. Read less
Image of the Tripadvisor rating Overpriced and Overrated

Jun 18, 2025 joannamoura

This hotel is advertised as a luxury stay, but it’s really just a 3-star experience at best. From start to finish, it felt like one issue after another. We were put in a corner room they claimed was an upgrade, but it turned out to be the smallest hotel room I’ve ever stayed in. Room service was shockingly overpriced — I ordered two crème brûlées… Read more
This hotel is advertised as a luxury stay, but it’s really just a 3-star experience at best. From start to finish, it felt like one issue after another. We were put in a corner room they claimed was an upgrade, but it turned out to be the smallest hotel room I’ve ever stayed in. Room service was shockingly overpriced — I ordered two crème brûlées and a bottle of water, and it came out to $70. The pool area was decent, but it was loud and the service was almost nonexistent. The on-site restaurants were underwhelming. The only one that seemed promising, Citron, was closed for private events the entire time we were there. While there are some solid Uber Eats options nearby, drivers aren’t allowed to deliver to the room, so you’re stuck picking it up in the lobby — and depending on who’s working, that can be a hassle. Honestly, the best part of the trip was spending time at the Ritz-Carlton pool nearby, where the service was impeccable. Do yourself a favor and stay far away from this place. Read less