This hotel is within a mile of the Walt Disney World Resort and offers a wide range of facilities and seasonal entertainment. Enjoy spacious Standard Rooms or Kid Suites that sleep up to 4 children featuring bunk beds with twin-size mattresses. There are even seasonal poolside activities to enjoy outside of theme park time in addition to the poolside tiki bar. You're never too far from local attractions with convenient scheduled shuttles making this hotel very accessible for non-drivers.
Amenities
Families
Bar
Fitness Centre/Gym
Free Parking
Free transport to theme parks
Games Room
Internet Access
Laundry Service
Restaurant
Room Service
Safety Deposit Box
Swimming Pool
Where is it
In the heart of Lake Buena Vista and approximately 1 mile from the Walt Disney World Resort theme parks. Driving time from airport: 25 minutes.
Hotel information
496 rooms and Kids Suites on 6 floors with 5 lifts. All rooms have climate control, cable TV, WiFi, safe, mini-fridge, microwave, coffee/tea maker, iron and board and hairdryer.
Standard rooms with 2 queen-size beds sleeping maximum 4 adults or 2 adults and 2 children.
Please note: Kettles are available upon request.
Kids Suite A has bunk beds sleeping maximum 2 adults and 2 children.
Kids Suite B has 2 sets of bunk beds sleeping maximum 2 adults and 4 children.
Resort Fee Waived: Receive waived resort fee when staying until 31 Dec'27.
Any applicable offers have
been calculated into the prices shown. Offers may not be combinable. Blackout
dates apply. Terms and conditions apply.
Free Nights: Stay for 7 nights, pay for 6 for stays completed between 1 Jan–30 Apr '26, 1 May–30 Apr '27 and 1 May'27 - 31 Dec'27 .
Any applicable offers have
been calculated into the prices shown. Offers may not be combinable. Blackout
dates apply. Terms and conditions apply.
Free Parking: Receive waived parking fees.
Any applicable offers have
been calculated into the prices shown. Offers may not be combinable. Blackout
dates apply. Terms and conditions apply.
Complimentary daily scheduled transportation to the Walt Disney Resort, Disney Springs, and Universal Orlando Resort. Complimentary parking for Virgin Atlantic Holidays guests.
Applebee's® (open for breakfast buffet, lunch and dinner). Kids Eat Free: Kids 11 years and under, up to four (4) children per dining family, per meal or up to two (2) children per parent, per meal eat free from kids breakfast, lunch and dinner menu with paying adult at Applebee's. Rocco’s Rocking Tiki Bar Poolside (open for food and tropical drinks lunch and dinner).
Swimming pool. Kid's splash pad. Fitness centre. 2 whirlpools. Game Room. Movie Theater. Complimentary WiFi. Seasonal entertainment including games and activities.
Room service*. Gift shop. Laundry service*.
Resort Fee Waived: For all Virgin Holidays guests, saving $30 per day
*Denotes local charge
Please note: During your stay, housekeeping will be providing daily refresh service. New towels and amenities will be provided in your bathroom, trash will be removed, beds will be made and additional replenishments for the coffee area. On the 4th day of your stay, you will receive full clean of your room including linen change.
Based on 3119 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1585)
Very good (911)
Average (389)
Poor (127)
Terrible (107)
Great time
May 19, 2025Sunshine38098023587
Very comfortable rooms, clean, staff are very accommodating and great location for Disney, local shops, outlets and universal. Would definitely recommend and stay again. Pool is nice and plenty of space, water available at the bar. Great value and no resort tax.
Brilliant location!!
May 16, 2025786kirstywPeterborough, United Kingdom
Myself and family stayed here in 3 rooms for 14 nights from the middle of September 2024. The rooms were really big and spacious, with a safe, hair dryer, iron, fridge, microwave and tv. The bathroom was big and a nice powerful shower. The beds were some of the comfiest I’ve ever slept in. With all this in mind the best thing about this hotel is…
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Myself and family stayed here in 3 rooms for 14 nights from the middle of September 2024. The rooms were really big and spacious, with a safe, hair dryer, iron, fridge, microwave and tv. The bathroom was big and a nice powerful shower. The beds were some of the comfiest I’ve ever slept in. With all this in mind the best thing about this hotel is the location. It’s a stones throw from Disney Springs and the best big outlets. The shuttle bus is really effective and although it does get busy, there was always space for us. The 7/11 next door was brilliant and a cheap place for drinks and snacks. Lots of places on Uber for food delivery. Will definitely be staying here again without a doubt!
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Good experience, would return in the future
May 14, 2025Inspire28222819023United Kingdom
We had a great experience at this hotel. The staff were super friendly and the amenities are very good. Our room was spotless upon arrival and cleaned thoroughly every day. Very close to all the parks and we used the free shuttle almost every day which was reliable and on time. On days when we used Lyft for transport we rarely paid over $20 in…
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We had a great experience at this hotel. The staff were super friendly and the amenities are very good. Our room was spotless upon arrival and cleaned thoroughly every day. Very close to all the parks and we used the free shuttle almost every day which was reliable and on time. On days when we used Lyft for transport we rarely paid over $20 in total for rides to, AND from the disney parks (for a XL car to fit a family of 5). However, if you like your sleep please be cautious that the hotel pool has loud music playing until VERY late and can be heard from rooms that don’t have a pool view. You can also hear the gates around the pool closing loudly during the night too. We stayed with family who had an opposite experience to us regarding the cleanliness of their room, however when they alerted reception regarding this the problem was rectified almost instantly. Regardless of this, we would definitely stay here again, great value for money for what you pay.
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Transportation not ADA compliant
May 12, 2025Jordan M
The transportation company contracted through the hotel is not ADA compliant. There is a sign on the front desk which asks you to call and reserve a spot 24 hours in advance, when I called to reserve a scooter spot they can not accommodate and suggested I call Mears Taxi which would cost $25 each way, I brought this to the manager Danny’s…
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The transportation company contracted through the hotel is not ADA compliant. There is a sign on the front desk which asks you to call and reserve a spot 24 hours in advance, when I called to reserve a scooter spot they can not accommodate and suggested I call Mears Taxi which would cost $25 each way, I brought this to the manager Danny’s attention who confirmed the same information and said he would reimburse me, which he did. The hotel upon check in placed us in room 396, which was on the third floor of the second building and happened to be an exterior room. The elevator of building two was down and was instructed to route to building three which had only one working elevator. I was unable to get through the storm door between the two buildings without assistance. The room was clean, the AC worked great, the beds were comfortable, the shower had great pressure and water temperature. If you have someone that has a disability and need transportation other than car please do your research prior to booking this hotel. The transportation company also has horrific reviews so don’t expect too much from them.
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Luis Rincon is the best!!!!
May 4, 2025Abnerp2608
Luis Rincon did a good job! We needed assistance with our bathroom and he resolved our issued quickly!! Thank you Luis :D!!!!!! Honestly we need to get more people like him willing to help the customers. He was friendly and very kind to me and my family