JW Marriott Orlando Bonnett Creek

Getting Around

Self-parking $38 plus tax, per day, Valet parking $54 plus tax, per day (payable locally, subject to change).

Dining

Sear + Sea Woodfire Grill (signature restaurant serving steak and seafood, open for dinner). illume (rooftop lounge serving contemporary Asian inspired cuisine, open for dinner). Unreserved Food Bazaar (casual European-style marketplace, open for breakfast, lunch, and dinner). Unreserved Beer Garden (outdoor bar offering an extensive variety of craft beers, alongside classic dishes and daily happy hour). JW Market (café-style restaurant and shop serving snacks and drinks). Palm Cove (poolside restaurant and bar). Lobby Bar.

Fun and Games

2 outdoor swimming pool and whirlpool. Poolside cabanas*. 24-hour fitness centre. Motion studio with a range of fitness classes. Mini-golf. Rock climbing*. Hidden Garden kids’ club* (ages 5-12 years). Spa by JW*. Kids conservatory lounge with books, board games, and colouring.

Handy Stuff

Complimentary WiFi access. Room service*. Laundry service*.

Resort Fees

There is a resort fee of $50 plus tax per room, per night (payable locally, fee subject to change).

Resort Fees Information

Resort fee includes:- Shuttle service to Disney Springs – Shuttle service to Walt Disney World parks – Resort-wide enhanced internet access – Daily wellness class. Resort fee rate and inclusions are subject to availability and change.

Additional Information

*Denotes local charge

Please note: Each hotel has their individual room cleaning operation, which may mean your room isn't serviced every day, please check with the hotel reception team on arrival for further details.

TripAdvisor traveller rating

Rating summary

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Traveller rating

Excellent (447)
Very good (47)
Average (22)
Poor (15)
Terrible (29)

Fantastic Spa Visit

Aug 26, 2025 Lisa H

If you want to feel special you need to visit Spa by JW at Bonnet Creek. From the time you walk off the elevator Larissa is there to greet you with a warm smile. She makes you feel special with all the little things she does for you. If you want your manicure to last 6 weeks go see Marwi. She knows what she is doing. And lastly to unwind your body… Read more

If you want to feel special you need to visit Spa by JW at Bonnet Creek. From the time you walk off the elevator Larissa is there to greet you with a warm smile. She makes you feel special with all the little things she does for you. If you want your manicure to last 6 weeks go see Marwi. She knows what she is doing. And lastly to unwind your body go see Susan for a massage. She has years of experience and truly has a special touch. Read less

Great property and amazing hospitality!

Aug 5, 2025 Michael M

From the warm welcome to our hand made card anniversary card (thank you Lexi), we experienced an individualized service that felt like family. Can’t say enough about Lexi and the entire JWM team members. Thanks so much for a memorable stay!

highly recommended hotel especially for families.

Aug 4, 2025 Malea C

We've visited this hotel many times as a family, and one of the reasons we always return is the excellent service provided by Brenda, our trusted housekeeper. She not only keeps the room spotless, but also makes us feel at home with every detail she lovingly prepares. This time, she once again exceeded our expectations, especially with the… Read more

We've visited this hotel many times as a family, and one of the reasons we always return is the excellent service provided by Brenda, our trusted housekeeper. She not only keeps the room spotless, but also makes us feel at home with every detail she lovingly prepares. This time, she once again exceeded our expectations, especially with the attention and love she shows our daughter. She always has a nice gesture for her, something we'll never forget and deeply appreciate. Her warmth, dedication, and perseverance make our experience at the hotel even more special. Brenda is not only an exceptional employee; she's part of the wonderful memories we create every time we come here. Thank you for so much Brenda! Read less

Misinformation providing by the reception staff & valet staff

Jul 27, 2025 f00dl0ver777 Canton of Bern, Switzerland

I’m extremely disappointed with my recent experience regarding valet parking during a conference at this hotel. I was misinformed by the valet staff, who assured me the conference’s discounted parking rate would apply to valet service. Based on this assurance, I handed over my car in the morning. However, when I went inside to pay, I was charged… Read more

I’m extremely disappointed with my recent experience regarding valet parking during a conference at this hotel. I was misinformed by the valet staff, who assured me the conference’s discounted parking rate would apply to valet service. Based on this assurance, I handed over my car in the morning. However, when I went inside to pay, I was charged the full $54 valet price. I was told the discount only applied to self-parking even though this was not stated anywhere on the receipt provided by the conference not valid for velet service, nor was it communicated by the valet staff. Adding to the confusion, the previous day, I was able to use the same discounted receipt for valet parking without issue. It’s clear there is a lack of communication and coordination among the hotel staff, which led to inconsistent service and misinformation. All I ask is that the hotel provide accurate and consistent information to customers especially when people are attending events and relying on guidance from your team. A very very disappointing experience from an JW Marriott Orlando Bonnet Creek Resort & Spa. Please train your reception staff to ensure better communication and consistency going forward. and please please ask your staff to avoid that fake greetings and smiles. Felt like couldn't stay in that hotel for a single minute, even small hotels provide better service than you guys Read less

Extremely Disappointed – Cloudy and Unsafe Water for My Toddler

Jul 23, 2025 Isvel H

I recently stayed at this Marriott for 7 nights during my daughter’s dance competition, and unfortunately, it was one of the worst hotel experiences I’ve ever had. Upon arrival, I noticed the bathroom sink water was cloudy and gray, and the tap water was scalding hot — unsafe and unusable for my toddler. I reported the issue immediately to the… Read more

I recently stayed at this Marriott for 7 nights during my daughter’s dance competition, and unfortunately, it was one of the worst hotel experiences I’ve ever had. Upon arrival, I noticed the bathroom sink water was cloudy and gray, and the tap water was scalding hot — unsafe and unusable for my toddler. I reported the issue immediately to the front desk, and while they did send someone to check it, nothing was fixed. Instead, the staff member simply handed me a case of bottled water, which I had to use for the entire week just to safely bathe my daughter. I had to manually mix the bottled water with the hot tap water just to get it lukewarm enough for her. This is unacceptable for a hotel of this standard. Despite reporting the issue multiple times, no alternative room was offered, and I was essentially forced to stay because we were there for my daughter’s event. I spoke with the manager, who admitted the water looked cloudy but claimed it was “normal.” A call from Marriott’s claims department followed, but since there were no physical injuries, they said they couldn’t proceed with any resolution and simply apologized. I expected better from Marriott — much better. This was a clear safety concern, especially for families traveling with young children, and the response was completely inadequate. I hope no other guest has to go through what we did. Read less

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