Jul 25, 2025 Claudia H
This has been a great place to stay. Other than the uncomfortable mattress, the stay was great. We will definitely be back.
Lake Buena Vista Village Resort & Spa
Lake Buena Vista, Orlando
The hotel
Amenities
- Wheelchair access
- Families
- Bar
- Fitness Centre/Gym
- Free Parking
- Games Room
- Hot tub
- Internet Access
- Laundry Service
- Restaurant
- Safety Deposit Box
- Spa
Where is it
Located on State Road 535 in Lake Buena Vista, with the Lake Buena Vista Factory Outlet Stores onsite. 5-minute drive to Walt Disney World Resort and 15 minutes to Universal Orlando Resort™. Driving time from airport: 25 minutes.Hotel information
496 apartments, from 8-15 floors, in 5 buildings all with lifts. 2-Bedroom Apartments sleep up to 6 adults with a king-size bed in master bedroom, 2 single beds in 2nd bedroom and double sleeper sofa in the living area. All apartments have a balcony, air-conditioning, ceiling fan, 42" TV screen and TV's in all bedrooms, fully-equipped kitchens with coffee machine, oven, dishwasher, fridge, hob, microwave and kettle; a separate laundry area with washing machine and tumble dryer, safe, iron and board, en-suite facilities in the master bedroom with Jacuzzi bath and a 2nd bathroom and hairdryer.
3-Bedroom Apartments sleep up to 8 adults with king-size beds in both the master bedroom and 2nd bedroom, and 2 single beds in 3rd bedroom with a double sleeper sofa in the living area.
2-Bedroom Apartment Virgin Holidays Club Rooms with the same amenities as 2-Bedroom Apartments are available at a supplement.
3-Bedroom Apartment Virgin Holidays Club Rooms with the same amenities as 3-Bedroom Apartments are available at a supplement.
Virgin Holidays Club Rooms Exclusive to Virgin Holidays include: * Guaranteed Room Upgrade (2 Bedroom to 2 Bedroom Pool view and 3 Bedroom to 3 Bedroom firework view) * Priority Check-In upon arrival. * Priority boarding onto the scheduled hotel shuttles operated to the theme parks. * Free Drinks - soft drinks and bottled water in fridge on arrival. * Daily "light touch" housekeeping which includes towel exchange, rubbish (trash) removal, light dusting and vacuum of uncluttered surfaces. This cleaning does not include bathroom cleaning, sheet change or toiletry replacement. * Unlimited Use of Sauna in Spa - limited to adults 18+ staying in the same unit (during spa operating hours) * Late Check-Out until 1 pm on the day of departure.
Please note: inclusions are subject to change
Rating summary
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Location
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Sleep Quality
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Rooms
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Service
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Value
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Cleanliness
Jul 25, 2025 Juan C
This was my first time booking this resort. I would definitely book again. Customer service was outstanding at the front desk and at the pool area Angel & Shane where very attentive and gave us excellent service and our suite was beautiful..
Sweltering Faulty Towers with 70s decor to match.
Jul 25, 2025 Iainadd St Ives, United Kingdom
Currently staying here. Decor very dated. Told the air con would be on by 3pm. It is very, very hot. 4.30pm came along as did 6.30pm and then 9pm. I only mention these times as these were the times I was promised that it would be on. We went out for the evening and at 11.30pm, still nothing. No communication or apologies, nothing. I had to go down…
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Currently staying here. Decor very dated. Told the air con would be on by 3pm. It is very, very hot. 4.30pm came along as did 6.30pm and then 9pm. I only mention these times as these were the times I was promised that it would be on. We went out for the evening and at 11.30pm, still nothing. No communication or apologies, nothing. I had to go down to reception as the phone in the suite doesn’t work. I pulled the cord for the overhead fan and of course this falls off!
When cooking dinner last night, a knife blade just dropped off from the handle! Another knife was so blunt it wouldn’t even cut through bread.
The bottom of the oven which is sharp metal (might use it to cut bread) also keeps jutting out.
Speaking to the manager last night, was of zero use to be honest. Nice guy but of no help at all.
Seriously , the place is not ok. And I have 17 more days of this.
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A great family spot in Orlando
Jul 25, 2025 James W
The furniture may need an upgrade soon, but exceptional service, easy check-in and check-out. The pool bar is a must every evening. Thank you very much.
Great Space for Price
Jul 24, 2025 T N
The property is great for family or a small group. We got a 2 bed, 2 bath suite with sofa bed. There was a kitchen stock with the necessities and a washer/dryer. The price for the space was great.
The pool was near the room. The location is great with restaurants and shops nearby.
The only complaint on this visit was that our building had to…
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The property is great for family or a small group. We got a 2 bed, 2 bath suite with sofa bed. There was a kitchen stock with the necessities and a washer/dryer. The price for the space was great.
The pool was near the room. The location is great with restaurants and shops nearby.
The only complaint on this visit was that our building had to shut the AC off for maintenence, so the suite wasn't as cool as I like it. But there were ceiling fan which was the saving grace. Thank God we were checking out the next day.
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