Renaissance Orlando Resort & Spa

Lake Buena Vista, Orlando

Star rating

The hotel

The Renaissance Orlando Disney Springs Area Resort & Spa is just a short shuttle ride away from all the fun and adventure of World Disney Resort, so you'll find yourselves right in the heart of the action. The family-friendly rooms and suites feature playful yet stylish décor and state of the art facilities. There is a great selection of culinary options available, from the causal poolside bar to the signature restaurant which features an all-American menu for breakfast lunch, and dinner daily - guaranteed to satisfy and enthuse even the most refined palates. This is of course when you're not too busy out dining and being entertained in the parks, the options are endless!

Amenities

  • Families
  • Bar
  • Fitness Centre/Gym
  • Free transport to theme parks
  • Internet Access
  • Restaurant
  • Swimming Pool
  • Valet parking

Where is it

Located in the heart of the magic in the Walt Disney World Resort close to Disney Springs. Transfer time from the airport: 20 min

Hotel information

394 guest rooms and suites with chic comfort and contemporary style. All with air-conditioning, floor-to-ceiling windows, iron and ironing board, safe, mini fridge, HD LCD TV, bathroom amenities, Keurig coffee maker, and complimentary WiFi access.

City View rooms are located in the Lanai and Tower buildings, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

Pool View rooms are located in the Lanai and Tower buildings, with either 1 king-size bed plus bunk beds, or 2 queen-size beds, sleeping maximum 4 people.
  • Booking Bonus: Your resort fee is waived, saving $45 per day. Plus, receive complimentary parking, saving $30 per day.Any applicable offers havebeen calculated into the prices shown. Offers may not be combinable. Blackoutdates apply. Terms and conditions apply.

Complimentary shuttle to Walt Disney World Resort. Complimentary parking.

American Kitchen Bar & Grill (open daily for breakfast, lunch, dinner, and drinks. Pool Bar and Grill (serving refreshing drinks and light bites, open Fri-Sun). The Grove Cafe & Brew (grab and go items).

Outdoor resort style zero-entry pool with interactive water features. Kids Zone games room*. 24-hour fitness centre.

Complimentary WiFi access throughout the hotel. Laundry service*. Room service* (temporarily unavailable - takeaway service available from American Bar & Kitchen or from The Grove Cafe & Brew). 

Resort fee waived exclusively for all Virgin Holidays' guests saving $45 per day.

Fee includes: - In-room and public area premium high-speed internet - 2 bottled waters in room per day - Access to the business centre - Daily transportation to and from Walt Disney World Resort - Pool towers for resort area use - Unlimited local and toll-free calls - Fitness centre access - Access to Kid Zone games room - In-room Keurig coffee maker, replenished daily. Resort fee and inclusions are subject to availability and change.  

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (146)
  • Very good (21)
  • Average (8)
  • Poor (8)
  • Terrible (9)
Image of the Tripadvisor rating Hotel staff made my stay!

Jul 13, 2025 Melissa L

When I arrived at the Renaissance I was immediately greeted by Orlando at valet. He was very helpful. I went to the front desk to check in and I was kindly greeted by Hannah. I had a couple of concerns related to my reservation and Hannah immediately understood my issue and addressed my concerns. Hannah was professional, responsive, and extremely… Read more
When I arrived at the Renaissance I was immediately greeted by Orlando at valet. He was very helpful. I went to the front desk to check in and I was kindly greeted by Hannah. I had a couple of concerns related to my reservation and Hannah immediately understood my issue and addressed my concerns. Hannah was professional, responsive, and extremely kind. I was so thankful for her attention to my concerns and was able to get checked in to relax after a long day of travel and work. I later had dinner at the bar and the team was attentive and friendly. Due to business travel, my stay is 8 nights. Although this is an older hotel, it has been clean and comfortable. All staff interaction has been pleasant. I enjoyed the pool area and the jacuzzi bathtub in my room. The price of the room is very reasonable and parking is easy. Enjoyed being close to Disney Springs for meals. Read less
Image of the Tripadvisor rating Disappointing Experience

Jul 1, 2025 Marta Lorena R

We had a very disappointing experience at this hotel, especially considering we were traveling with our 1-year-old son who has a heart condition and requires refrigerated medication. The night before our departure, we politely asked the front desk to freeze some ice packs so we could keep his very sensitive heart medication cold during the flight… Read more
We had a very disappointing experience at this hotel, especially considering we were traveling with our 1-year-old son who has a heart condition and requires refrigerated medication. The night before our departure, we politely asked the front desk to freeze some ice packs so we could keep his very sensitive heart medication cold during the flight home. What should have been a simple request turned into an unnecessarily complicated situation. The staff seemed completely unprepared and unsure of how to handle it (this or any other simple question during our stay), ultimately telling us they couldn’t do anything until a manager arrived—despite it being a basic health-related need….freezing ice packs. The next morning, as we were leaving for the airport, they couldn’t locate the lunchbox or ice packs we had left with them. This caused unnecessary stress and delay, especially because I had clearly explained multiple times that the medication is highly sensitive to heat and loses its effectiveness if not kept cold ultimately putting my kid in danger. We have traveled extensively with our son and have never encountered this level of confusion or lack of empathy at any other hotel. It truly felt like we were asking for something unreasonable, when in reality, we were simply trying to keep our child’s medication safe. Pretty sure we are not their first guests asking them to freeze ice packs. I never write negative reviews but this was super upsetting and I’m just worried this might happen to other families being located in such a kid friendly place. It is stressing enough as parents of young kids having to deal with a condition and medication. Read less
Image of the Tripadvisor rating Why aren’t there more Kate’s in the world?!

Jun 30, 2025 Lina C Carrollwood

Kate the bartender, was amazing! She is very attentive and made sure I have a beverage in my hand and snacks to snack on! Why aren’t there more Kate’s in the world?
Image of the Tripadvisor rating Nice and clean

Jun 27, 2025 aydansmom

This hotel was in a good location. Older but well kept. Hannah at front desk was amazing. Pool area was nice. Staff that we encountered was nice. Coffee great in the coffee shop. Only negative is there need to be more storage in the bathroom. Would stay here again
Image of the Tripadvisor rating Lipstick on a pig…is a pretty pig

Jun 20, 2025 Landria M Chicago, Illinois

I’ve stayed at the property once before just overnight and it was late, so I’m thinking my previous perceptions were way off for a longer visit. We stayed here for four nights and on day one, I had to switch rooms due to maintenance and cleaning issues. Pros: Location is perfect to all things Disney Parking, even paid is a super easy walk from… Read more
I’ve stayed at the property once before just overnight and it was late, so I’m thinking my previous perceptions were way off for a longer visit. We stayed here for four nights and on day one, I had to switch rooms due to maintenance and cleaning issues. Pros: Location is perfect to all things Disney Parking, even paid is a super easy walk from the lot Pool area is good Staff is very accommodating and cordial Cons: Housekeeping is atrocious - I watched the same cup sit in the elevator area for four days and never was a vacuum run on my entire floor. There were blood stains on my fitted sheets which makes think they never change the fitted sheets and there’s so much dirt and buildup in the bathrooms, they’ve never seen a deep cleaning. Sanitation is questionable at best - back to my point about poor housekeeping Wearing is showing - it was a previous resort and they slapped some paint and new name on it, but did not take time to elevate this property to align to the Renaissance brand. Valet Parking is $38/day and they literally walk across the driveway with the car, so nonsensical to even offer this service. Resort fee - you’re charging $50/day for what reason? This isn’t a mega resort, it’s cute but it’s not on par with a JW or other high end resort, but you’ll give it partially back in the form of a limited food credit? Makessense to whom. No working ice machines on the floors, go to the cafe or restaurant. No onsite laundry for self service, really? Overall, it worked for our week, but I certainly won’t recommend or return. I was terrified to let my toddler walk barefoot in the room and the one time she did, her feet were black on the bottom with some other trash remnants from the carpet, totally grossed us out. The executives overseeing this site have failed the Marriott brand. If not for the awesome staff, my complaint meter would be through the roof. Read less