Renaissance Orlando Resort & Spa

Available offers

Booking Bonus: Receive waived resort fee saving $45 per day and complimentary parking, a saving of $30 per day. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. Terms and conditions apply.

Getting Around

Complimentary shuttle to Walt Disney World Resort.

Dining

American Kitchen Bar & Grill (open daily for breakfast, lunch, dinner, and drinks. Pool Bar and Grill (serving refreshing drinks and light bites, open Fri-Sun). The Grove Cafe & Brew (grab and go items).

Fun and Games

Outdoor resort style zero-entry pool with interactive water features. Kids Zone games room*. 24-hour fitness centre.

Handy Stuff

Complimentary WiFi access throughout the hotel. Laundry service*. Room service* (temporarily unavailable - takeaway service available from American Bar & Kitchen or from The Grove Cafe & Brew).

Resort Fees

Resort fee waived exclusively for all Virgin Holidays' guests saving $45 per day.

Resort Fees Information

Fee includes: - In-room and public area premium high-speed internet - 2 bottled waters in room per day - Access to the business centre - Daily transportation to and from Walt Disney World Resort - Pool towers for resort area use - Unlimited local and toll-free calls - Fitness centre access - Access to Kid Zone games room - In-room Keurig coffee maker, replenished daily. Resort fee and inclusions are subject to availability and change.

TripAdvisor traveller rating

Rating summary

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Traveller rating

Excellent (145)
Very good (19)
Average (8)
Poor (7)
Terrible (9)

Nice and clean

Jun 27, 2025 aydansmom

This hotel was in a good location. Older but well kept. Hannah at front desk was amazing. Pool area was nice. Staff that we encountered was nice. Coffee great in the coffee shop. Only negative is there need to be more storage in the bathroom. Would stay here again

Lipstick on a pig…is a pretty pig

Jun 20, 2025 Landria M Chicago, Illinois

I’ve stayed at the property once before just overnight and it was late, so I’m thinking my previous perceptions were way off for a longer visit. We stayed here for four nights and on day one, I had to switch rooms due to maintenance and cleaning issues. Pros: Location is perfect to all things Disney Parking, even paid is a super easy walk from… Read more

I’ve stayed at the property once before just overnight and it was late, so I’m thinking my previous perceptions were way off for a longer visit. We stayed here for four nights and on day one, I had to switch rooms due to maintenance and cleaning issues. Pros: Location is perfect to all things Disney Parking, even paid is a super easy walk from the lot Pool area is good Staff is very accommodating and cordial Cons: Housekeeping is atrocious - I watched the same cup sit in the elevator area for four days and never was a vacuum run on my entire floor. There were blood stains on my fitted sheets which makes think they never change the fitted sheets and there’s so much dirt and buildup in the bathrooms, they’ve never seen a deep cleaning. Sanitation is questionable at best - back to my point about poor housekeeping Wearing is showing - it was a previous resort and they slapped some paint and new name on it, but did not take time to elevate this property to align to the Renaissance brand. Valet Parking is $38/day and they literally walk across the driveway with the car, so nonsensical to even offer this service. Resort fee - you’re charging $50/day for what reason? This isn’t a mega resort, it’s cute but it’s not on par with a JW or other high end resort, but you’ll give it partially back in the form of a limited food credit? Makessense to whom. No working ice machines on the floors, go to the cafe or restaurant. No onsite laundry for self service, really? Overall, it worked for our week, but I certainly won’t recommend or return. I was terrified to let my toddler walk barefoot in the room and the one time she did, her feet were black on the bottom with some other trash remnants from the carpet, totally grossed us out. The executives overseeing this site have failed the Marriott brand. If not for the awesome staff, my complaint meter would be through the roof. Read less

Great Hotel - just avoid the any school events

Jun 20, 2025 KayC1992 Birmingham, United Kingdom

We stayed here in April and this hotel is good in areas and okay in areas. I will say It is presented when booking as premium - some bits are and others aren't. The location is perfect, really pretty and convenient for disney springs. The walk is really lovely. The staff for the most part are really amazing. The house keeping service was great,… Read more

We stayed here in April and this hotel is good in areas and okay in areas. I will say It is presented when booking as premium - some bits are and others aren't. The location is perfect, really pretty and convenient for disney springs. The walk is really lovely. The staff for the most part are really amazing. The house keeping service was great, the staff at the reception were lovely and always helpful. The hotel lobby is fresh new and stunning as is the restaurant. The food is also fairly good for hotel food but it was quite expensive. The room we were first given was BAD. Bad location, hallways were outdated and a bit creepy. The hotel is being modernised throughout so I'm guessing they just haven't got to this bit yet. As it was different than to what we had booked we spoke to reception who were so polite and accommodating and moved us to the newer high build and that was perfect. The room is HUGE, loved the amenities, fridge and the shower. We even saw a rocket going up from our window and it was just the best thing. The biggest problem we had here was the 40-50 students that arrived and took over the hotel. They had no consideration for other guests, being loud in the pool until 11pm and even having a 'team meeting' outside our room at midnight, it was a bit of a joke. This was being ran by a teacher who should know better. Suddenly we couldn't get any service, get a lift or get round our own pool in the day. Whilst I understand the hotel can't help who stays here, I would expect them to go and address the rowdiness noise and just complete lack of regard for everyone else. I did go on to complain about this and within half an hour had a call from the manager who asked to meet with me and she was honestly incredible. She explained that this wasn't normal for them and that they would be placing rules from the next day. Come the next afternoon the hotel was silent, we finally sat round the pool again and she also sent chocolates and a voucher to our room for us to use in the restaurant. She was very very understanding and it was clear the issue was also disrupting how they wanted the hotel to run. Her service and compassion was really important to us that we felt heard and I would definitely stay here again just for how lovely and helpful she was. A great stay (minus the kids!) Read less

Amazing Experience That Went Above Beyond

Jun 18, 2025 Paul G

Staying in a hotel is almost always either a business or vacation experience, but sometimes having to stay at a hotel is a necessity such as my experience this past week at the Disney Springs Renaissance. I had a medical surgery that needed to be conducted in Celebration, Florida which would require an 9 day stay at a local hotel. My family and I… Read more

Staying in a hotel is almost always either a business or vacation experience, but sometimes having to stay at a hotel is a necessity such as my experience this past week at the Disney Springs Renaissance. I had a medical surgery that needed to be conducted in Celebration, Florida which would require an 9 day stay at a local hotel. My family and I needed to stay in town both before and after my discharge from the hospital. I have stayed at this hotel multiple times over the last year for both business and pleasure and I felt very comfortable with the facility as my experiences have always been enjoyable and top-notch. Obviously, I was in a very nervous headspace and from the very beginning the hotel staff made sure to make things as easy as possible on my family and I. It started when I accidentally booked the hotel for the following week and not realizing it until I showed up late in the evening on the first night. This is where I had a chance to first meet with Mellisa Levitt at the front desk. Not only did Mellisa make sure to find a room for me for that night as availability was limited, because of an Oracle event being held there, but she made sure to secure the rooms for me and my family and provide the most comfortable experience she could. During my hospital stay, Mellisa reached out to my wife multiple times understanding that one of the larger rooms with more space would probably be best and most comfortable for my family along with the other room I needed to book for my parents. Her amazing demeanor and hospitality were absolutely appreciated by all of us. I would also like the recognize the amazing hospitality that Savannah Parker, and Brianna Rolando provided as they interacted with us on a day-to-day basis as I recovered. Jessica Rueben spoke to me on the phone when I called in the week prior to my arrival and was also super helpful and she should be recognized for our leadership and guidance that would produce such an amazing staff. The staff in the restaurant was amazing to my family as they were eating their meals every morning and every evening. I am sorry that I do not know their names but I did not have a chance to get to know them as I was mostly confined to my room. Please make sure to share my thanks to the entire restaurant staff. (The food was delicious by the way.) Thankfully, the surgery went as planned, and I am well on my way to recovery in no small part due to the fantastic service your facility provided, but the absolute star of this experience was Mellisa and the extra care that she provided has provided my family with a memory that will not soon be forgotten. I don’t think I have ever posted a review in my nearly 1200 nights of experiences that I have had at Marriott properties, but this certainly deserves all the reason to be my first. Thank you very much and please communicate this affection to your staff from my family. Sincerely, Paul Godfry Bonvoy Member #188062921 Read less

Amazing

Jun 4, 2025 pauladonoghue

The best part of this hotel is honestly the people , you feel like family. No problem was too big or too small. We traveled to Florida from the UK to take our two small children to Disney world and this hotel made the stay even more magical.! There was a meet Mickey which we didn’t know was going to be there where we got merchandise and hats but… Read more

The best part of this hotel is honestly the people , you feel like family. No problem was too big or too small. We traveled to Florida from the UK to take our two small children to Disney world and this hotel made the stay even more magical.! There was a meet Mickey which we didn’t know was going to be there where we got merchandise and hats but the magic of meeting Mickey for our three year old was amazing ! We had a hiccup the first night which was very quickly rectified by Shauna with a room upgrade ( amazing as it allowed our children freedom to run around and play) and they added breakfast onto our stay for the entire 14 days ! The service we received in the restaurant from Imane was just amazing ! She along with Raymond , Nikki and Luz really paid attention and showed a real interest in our family, children and our plans whilst giving tips on how to make the most of certain days, what to avoid on busier days etc and just were fantastic with us and the children! We would absolutely recommend this hotel and would stay here again, the location is fantastic , it has shuttle services to the parks ( we didn’t use as we hired a car) and if you had your own vehicle it’s only 15 / 20 mins to the parks which is amazing , so central and we felt was great! The only slight criticism we would have is possible the evening menu in the restaurant, the only reason we didn’t dine here more than once is there was not a set children’s menu and therefore very little our children would eat ( 11 months & 3.5 years) that being said the food we did get was fabulous & the service was always 5* plus !! Thank you for making our stay so magical and looking after us ! Read less

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