Experience la dolce vita — the sweet life — at Loews Portofino Bay at Universal Orlando. Set on a stunning harbour, prepare to be transported to the charming, picturesque Italian seaside and cobblestoned streets. Sit and enjoy the views over the glistening harbour waters while sipping on a coffee. Taste traditional Italian food in one of the many restaurants. And, when the sun’s shining, jump into one of the pools to cool off. The parks are only a water taxi or shuttle bus away, and you’ll benefit from amazing extras such as FREE** Universal Express Unlimited ride access, allowing you to skip the regular lines in Universal Studios Florida and Universal’s Islands of Adventure all day (Valid theme park admission required) and Early Park Admission† to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay.
Amenities
Kids Club
Wheelchair access
Families
Bar
Fitness Centre/Gym
Games Room
Hot tub
Restaurant
Room Service
Safety Deposit Box
Swimming Pool
Valet parking
Where is it
Within easy walking distance of Universal Studios and Islands of Adventure plus Universal CityWalk and a quick shuttle bus ride to Universal's Volcano Bay. A water taxi or shuttle bus is also available to reach all 3 parks and Universal CityWalk. Transfer time from Orlando International Airport: 20 minutes.
Hotel information
750 rooms. All with air-conditioning, 42" flat-screen TV, iPod docking station, coffee maker, safe, iron and board, bathrobes, and hairdryer.
Garden View Rooms are 450 sq ft and have views of the lawns and gardens, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Housekeeping is provided each day, along with an evening turndown service.
Bay View Rooms are 450 sq ft and overlook the piazza and scenic harbour, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Deluxe Rooms are 490 sq ft and have views of the villa pool or the beach pool, with a larger living space and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Club Rooms are 490 sq ft and include exclusive club benefits (listed below), with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Despicable Me Kids Suites are large family suites, featuring two bedrooms and a separate kids room with a small table and chair set, wardrobe and TV. With 1 king-size bed in the master bedroom, and twin beds or bunk beds in the second bedroom, sleeping maximum 4 adults or 2 adults and 2 children. (Please note: the children's bedroom only opens into the adult's bedroom).
Club Level Rooms include access to the Portofino Club Lounge, offering the following benefits:
Access to an exclusive Lounge for American buffet breakfast, drinks and afternoon snacks
Access to the exclusive Compass Club Lounge for private breakfast, drinks and afternoon snacks
Please note: all rooms can have an additional rollaway bed, sleeping a 3rd child. Rollaway beds are at an additional cost, payable locally
Complimentary water taxis or shuttle buses to Universal Studios, Islands of Adventure, Volcano Bay and CityWalk™. Self-parking $36, Valet parking $45, both plus tax, per day (payable locally, subject to change).Visitors with an Electric Vehicle (EV) or a Plug-In Hybrid Electric Vehicle (PHEV) who use valet parking can now take advantage of a complimentary "electric fill-up" at no extra charge.
Bice Ristorante (Italian cuisine, open for dinner). Mama Della's Ristorante (Italian food, open for dinner). Trattoria del Porto (Italian with a modern twist, open for breakfast, lunch and dinner). Sal's Market Deli (pizza, sandwiches and deli items, open for lunch and dinner). Splendido Bar and Grill^ (poolside dining). Gelateria (breakfast items, ice cream and milkshakes). Starbucks®. The Thirsty Fish (harbourside bar with evening entertainment on select nights). 24-hour room service*.
'Musica della Notte' (Music of the Night), an evening musical celebration at the Harbour Piazza.
Beach pool with water-slide, a sandy beach, adjacent children's pool, poolside games, 2 hot tubs and private cabanas*. Villa pool with private cabanas*. Hillside pool (quiet pool). Kids' camp* (reservations required), Fitness centre with hot tub, sauna and steam rooms*. Games room*.
Resort-wide charging privileges with your room key card. Complimentary delivery of merchandise purchased throughout the resort to your hotel. Wake-up call from one of your favourite Universal Orlando characters*. Gift and retail shops. Concierge. Complimentary WiFi. Universal Vacation Planning Centre.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.
2 nights at all times.
Please note: Due to renovation work, this hotel is currenly only on sale for 2025 departures.
Please note: one person must be 21 years or over in each room to check-in
^ Must be 21+ with a valid photo ID to consume alcoholic beverages.
**Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.
†Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.
Please note: the hotel will be making repairs to the façade of the hotel from June 2023 – June 2025 to maintain the immersive experience of the Italian village. All work will be done during business hours 9am – 6pm. These repairs are being done one section at a time and may be visible to guests. Guests can expect noise from time to time. Thank you for your understanding as the hotel make these repairs to the distinctive environment created for guests. Areas where repairs are in progress may be visible to guests, depending on the location of their room within the hotel. Most common areas of the hotel and food and beverage outlets will remain available for guest use. There may be modifications required in certain areas as work is being completed.
Based on 8653 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (5197)
Very good (1664)
Average (815)
Poor (461)
Terrible (516)
Thank you Charlie!
May 12, 2025Adeja M
I wanted to express my thanks for Charlie Clauson for such an amazing first experience staying at this resort. I was nervous to stay here as a team member but Charlie was so kind and went above and beyond to ensure we started our Anniversary Staycation on the right foot. Though there are hundreds of people who make this resort what it is, Charlie…
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I wanted to express my thanks for Charlie Clauson for such an amazing first experience staying at this resort. I was nervous to stay here as a team member but Charlie was so kind and went above and beyond to ensure we started our Anniversary Staycation on the right foot. Though there are hundreds of people who make this resort what it is, Charlie really stood out. Thank you for your kindness.
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Lovely Stay at Portofino Bay
Apr 30, 2025leigh660Stamford, Connecticut
We had a fabulous time at Portofino Bay! I went with my sons, ages 12 and 14, and my mom (grandma's treat!). We stayed for 4 nights and took advantage of the early park admission and Fast Pass. We did 3 days at Universal Studios/Islands of Adventure and one day at Volcano Bay.
We had dinner one night at the pool. The pool was awesome! My kids…
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We had a fabulous time at Portofino Bay! I went with my sons, ages 12 and 14, and my mom (grandma's treat!). We stayed for 4 nights and took advantage of the early park admission and Fast Pass. We did 3 days at Universal Studios/Islands of Adventure and one day at Volcano Bay.
We had dinner one night at the pool. The pool was awesome! My kids loved the slide and the structure and floats, but especially the hot tubs. The food at the pool was delicious. We had fish tacos and pizza, as well as smoothies. It was about 90 out and we decided to take a break from the parks from about 1:30 - 6 to chill by the pool. Lovely!
We ate twice at Mama Della's. We came back from the parks to have a nice dinner with grandma and then leave her before staying in the park until close. The dinner was delicious, comfortable and excellent service. Afterward, we got gelato and sat outside in the piazza and enjoyed.
On the last day we picked up a pizza and salad at Sal's before heading to the airport. It was perfect. We could have eaten all of our meals there.
The room was beautiful, spacious and comfortable. Very roomy. We asked for it to be close to the boat dock and the pool--wow!--did the deliver. We looked out at the pool and quickly walked to the boat dock. Sometimes we chose to take the walking path to or from the parks to save time--especially trying to get on the Hagrid ride in the morning, that really worked well.
The hotel staff helped answer our questions about how to get onto that ride without waiting 3 hours and other helpful park information,
The ice was plentiful, the coffee maker in the room worked well with good coffee, the shower was large and my son even decided to take a bath one night. Everyone couldn't have been nicer. We were so pleased and will definitely be back!
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Desperately Needs Updating, but has some good features
Apr 29, 2025Kcr618Dallas
This hotel desperately needs an update. The rooms are old, beds are creaky, and there is a musty feel to the room. The kids pool is very nice and Mamma’s restaurant on the property was great. The hotel is very convenient to Universal via boats, which run often.
Stay at Disney
Apr 26, 2025Scotta2728Erie, Pennsylvania
Just stay at a Disney hotel. Any Disney hotel.
No coordination with restaurants.
Room design is basic.
$1000/ night.
Most rooms have no balconies or operating windows.
Room service calls put on hold and delivery slow.
We wanted to like the hotel but after a Disney hotel ( Animal Kingdom)
It was very disappointing.
Fabulous!
Apr 26, 2025Crystal C
Beautiful place. Plenty of restaurant options. Catching the boat to the parks it’s so convenient. Family and comfort at its best. The pool and movie nights were a top favorite for the kids. The bar at the pool has amazing service for adults to enjoy their time as well.
Thank you Charlie!
