Universal Aventura Hotel

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Universal Aventura Hotel | Universal Orlando Resort, Orlando | Virgin Atlantic Holidays

Universal Orlando Resort, Orlando

3.5 stars

You'll be warmly welcomed the moment you walk through the front doors of Universal's Aventura Hotel. With a modern environment, open-air spaces and sleek lines, the innovative architecture makes this hotel unlike any other. Kids will love the pool area. You'll enjoy exclusive benefits at Universal Orlando Resort including Early Park Admission† to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay, and complimentary transport to all three theme parks and Universal CityWalk.

Amenities

Families
Bar
Fitness Centre/Gym
Games Room
Hot tub
Restaurant
Swimming Pool
Close to Universal Orlando Resort

Explore the local area

Within easy walking distance to Universal’s Volcano Bay. Transfer time from Orlando International Airport: 20 minutes.

Hotel Information

Room Information
Room Upgrade Information

600 rooms and suites on 16 floors. All with air-conditioning, HDTV featuring on-demand movies*, complimentary WiFi access, coffee maker, hairdryer, safe, smart-room technology, iron and ironing board, mini-fridge, and bathroom amenities.

Standard Rooms are 314 sq ft and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

Housekeeping services are offered every other day between 8am and 5pm.

Hotel details

Getting Around

Complimentary shuttle buses to Universal Studios Florida, Universal's Islands of Adventure, Universal's Volcano Bay water theme park and Universal Citywalk. There's also a dedicated walking path to Universal's Volcano Bay which is just moments away. Self-parking $30 plus tax, per day (payable locally, subject to change).

Dining

Urban Pantry (food hall offering four distinct stations, open for breakfast, lunch and dinner). Bar 17 Bistro^ (rooftop bar serving small plates and signature cocktails). barVentura (lobby bar). Starbucks®. Bar Sol (pool bar).

Fun and Games

Swimming pool with kids' splash zone and poolside games. Poolside fire pit. Fitness centre. Pool table. Table tennis.

Handy Stuff

Resort-wide charging privileges with your room key card. Complimentary delivery of merchandise purchased throughout the resort to your hotel. Universal Studios Store. Complimentary WiFi. Universal Vacation Planning Centre. Wake-up calls from one of your favourite Universal Orlando characters.

Additional Information

WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23)

* Denotes local charge.

Please note: one person must be aged 21 years or over to check-in.

^ Must be 21+ with a valid photo ID to consume alcoholic beverages.

†Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

Trip advisor rating

4.3/5

2,785 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

61%

Very Good

18%

Average

11%

Poor

Terrible

“Great hotel, just a few niggles…”

Oct 27, 2025Lisa W

We just spent a week at this hotel and we loved many things about it. The room was spacious, modern, comfortable and the beds were fantastic. You can use the in room tablet to control the lights, TV and air-con, and the room gets lovely and cool after a hot day in the parks. The resort buses are frequent and easy to use - we also did the 5 minute walk to Sapphire Falls to use the water taxi, which is a huge plus. The food at the hotel was good (if a little pricey). A few things that could be improved: the vanity area needs a towel hook or rail, bedside tables needed for all sides of the beds. The water pressure for the shower wasn’t amazing but it did the job & the toiletries provided were good. Room service excellent but downstairs we did encounter a surly/borderline rude employee serving the gelato. Lastly, and something we found odd - we received housekeeping only once in 7 days. On one occasion, we came back after a long day at the parks to find nobody had been again, and so we started to bag up and clear out our room ourselves and someone appeared in the corridor to remove the rubbish. We hadn’t finished and explained we were still clearing out and then would have called down to reception - we explained we’d had no housekeeping. The next morning someone did come, but that was it. We believed it to be bi-daily but it just didn’t happen. All in all, this is a great resort but the lack of some services let it down a little.

“Amazing Staff, Super Convenient”

Oct 17, 2025Shannon K

I only stayed at the Aventura for one night when I came down for Halloween Horror Nights, but I had such a wonderful experience and plan to stay again if I come back for the event next year. Every staff member I interacted with was so lovely and kind, I only wish I could remember more of their names (shout out to bartender Tabitha)! My room was so clean and comfortable, and the tablet that controlled all of the lights, TV, etc allowed me to stream content from YouTube. Aventura also has a super convenient shuttle that runs to/from Universal every 10 or so minutes all the way up to like 1AM (pretty sure I caught it to go back to the hotel at 1:10AM). So glad I stayed here and look forward to returning.

“Unfortunately continues a downward slide”

Oct 16, 2025TeamPidge

Pros: Strikes a nice balance between staying close to the action and not costing as much as other Universal properties; pleasant modern vibe; geared toward adults Cons: Parking costs, ever-increasing room costs, a multitude of room issues made recent stays stressful and frustrating, overall lapse in maintenance Once (not too long ago) one of my favorite places to stay because of its closeness to the Universal parks and affordability, costs continue rising while quality slides, slides, and slides some more. I am questioning whether or not I'll return for future reservations I booked long ago- a decision that will pain me because I love being able to walk across to Sapphire Falls, hop on a water taxi, and be at City Walk in ten minutes. On the plus side, Aventura is aimed at adults, meaning this place is quiet at night. Across many stays, I have never been woken up by doors slamming and children running up and down the halls. However, the small and minimalist rooms force compromises, such as painfully tiny refrigerators and very few drawers for clothing. A couple spending more than a few days here will likely struggle with storage limitations. For the second time in a row, I was given a room with a television that kept shutting off without warning. Unlike last time when I allowed engineering to spend four days attempting to fix the problem, this time I requested a different room. Unfortunately, the new room had an HVAC system that wasn't functioning properly, so I had to change rooms a second time. This got in the way of me going to one of the parks on my first day because I spent three hours dealing with engineering while unpacking, packing, unpacking, packing, and unpacking again. The fact that the property only refunded me $100 for this major inconvenience says much of its desire to provide exceptional customer service. The Aventura really needs to re-think its in-room technology- most of which is controlled by a bedside tablet. The system of controlling the television (when it works) and most of the room's lighting from a touch screen is unnecessarily complicated and fussy (and I am not one who typically struggles with technology). The lack of a customer-focused approach permeates most of the Aventura experience these days, from outrageous parking costs (even Disney hotels no longer change for parking), to engineering calls taking upwards of 30 minutes for a response, to a front desk that is minimally staffed (one person to check in guests), to broken lobby lighting that hasn't been repaired in years, to housekeeping reduced to once every two days. This property is a perfect example of something that used to be special, ruined by an endless desire to make more money by cutting to the bone while still raising prices.

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Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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