Universal Cabana Bay Beach Resort

Universal Orlando Resort, Orlando

Star rating

Galaxy Bowl
Volcano View Standard Room
Volcano View
Swizzle Lounge
2 Bedroom Suite
Volcano View 2 Bedroom Suite
Volcano Bay View 2 Bedroom Suite
Volcano View 2 Bedroom Suite
Bayline Diner
Family Suite
Family Suite
Standard Room
Jack LaLanne Gym
Fitness Studio
A video preview image
Galaxy Bowl
Volcano View Standard Room
Volcano View
Swizzle Lounge
2 Bedroom Suite
Volcano View 2 Bedroom Suite
Volcano Bay View 2 Bedroom Suite
Volcano View 2 Bedroom Suite
Bayline Diner
Family Suite
Family Suite
Standard Room
Jack LaLanne Gym
Fitness Studio

The hotel

Enjoy vibrant, retro-style with rooms and suites brilliantly designed for family-sized fun and affordability. Relax and play, surrounded by amazing iconic architecture inspired by classic Florida beach resorts of the 1950s and 60s. Two towers offer the best views of Universal’s Volcano Bay water theme park. You’ll enjoy endless family fun with two massive pools including a water slide and a lazy river, 10-lane bowling alley*, and Early Park Admission† to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay up to one hour before the theme parks open (select attractions, valid theme park admission required). The whole family can stay comfortably in family suites that sleep up to six, complete with a kitchenette, or relax in one of the hotel’s standard rooms that sleep up to four. You're just a short walk to Universal's Volcano Bay and a quick, free shuttle ride to Universal Studios Florida and Universal's Islands of Adventure, as well as Universal CityWalk entertainment complex.

Amenities

  • Wheelchair access
  • Families
  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Restaurant
  • Safety Deposit Box
  • Swimming Pool
  • Close to Universal Orlando Resort

Where is it

Just a short walk to Universal's Volcano Bay water theme park, and Universal's Citywalk via a guided path, or a short hop on the shuttle to all Universal parks. Transfer time from airport: 20 minutes.

Hotel information

2,200 total rooms. All with air-conditioning, complimentary WiFi, HDTV, mini-fridge, hairdryer, coffee machine, safe, and iron and ironing board.

Standard Rooms are 300 sq ft and have views of the courtyard and pool, with 2 queen-size beds, sleeping maximum 4 people.

Housekeeping services are offered every other day between 8am and 5pm. 

Volcano Bay View Standard Rooms have amazing views of Universal's Volcano Bay, with 2 queen-size beds, sleeping maximum 4 people.

Poolside Standard Rooms have views of the courtyard and pool, with 2 queen-size beds, sleeping maximum 4 people.

Family Suite - Exterior Entry are 430 sq ft and have a living area separated by sliding partition, a kitchenette with mini-fridge, microwave and sink, outdoor access with your own exterior entry, and 2 queen-size beds plus sofa bed, sleeping maximum 6 people.

Family Suite - Interior Entry are as above, but with access from the interior hallway only.

Poolside Family Suite - Exterior Entry are 430 sq ft and have an exterior entrance, pool views, living area separated by sliding partition, a kitchenette with mini-fridge, microwave and sink, and 2 queen-size beds plus sofa bed, sleeping maximum 6 people.

Poolside Family Suite - Interior Entry are as above, but with an interior entrance only.

Volcano Bay View 2-Bedroom Suites are 772 sq ft and have amazing views of Universal's Volcano Bay, living area separated by sliding partition, a kitchenette with mini-fridge, microwave and sink, 2 bedrooms; one with 1 queen-size bed and one with 2 double beds, plus sofa bed, sleeping maximum 8 people. 

Complimentary transportation by shuttle buses or you can walk along guided paths to all 3 theme parks and Universal CityWalk. Self-parking $26 per night plus tax (payable locally, subject to change).

Bayliner Diner (food court with 4 unique food stations including grab ‘n go items). Galaxy Bowl Restaurant (casual table service in an old-school bowling alley). The Hideaway Bar & Grille and Atomic Tonic (poolside bars serving snacks and drinks^). Swizzle Lounge (lobby bar). Shakes Malt Shoppe (serving smoothies, sundaes and more). Starbucks®. Limited pizza delivery*.

2 swimming pools, including a fun, interactive water play area for the kids, lazy river. poolside cabanas*, and waterslide. 10-lane bowling alley*. Fitness centre. Game room*. Poolside games and activities.

Resort-wide charging privileges with your room key. Complimentary merchandise delivery to your hotel from shops across Universal. Universal Studios Store. Universal Vacation Planning Centre. Complimentary WiFi. Early Park Admission† to The Wizarding World of Harry Potter™ and Universal's Volcano Bay (select attractions, ticket required). Laundry service*. 

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.

HARRY POTTER WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23).Special assistance 


* Denotes local charge. 


Please note: One person must be 21 years or over in the room to check in.^ Must be 21+ with a valid photo ID to consume alcoholic beverages.†Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.©2023 Starbucks Coffee Company. All rights reserved. Cabana Bay Beach Resort TM & © 2023 UCF Hotel Venture II. All rights reserved.  Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved. 


Please note: the hotel will be refreshing its Bayside and Beachside Tower guest rooms from January to June 2025. While some minor noise may occur occasionally, the hotel is dedicated to minimizing any disruptions.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (13791)
  • Very good (6199)
  • Average (2504)
  • Poor (1189)
  • Terrible (1118)
Image of the Tripadvisor rating Management has less customer service then the agents

Jun 9, 2025 Laurent S

I have never been to a hotel where customer service was so lacking, from the will call at tickets to the managers themselves. They take complaints and really don't care for them. Go to the Royal Pacific Resort instead or any hotel on universal beside this one. whole management team needs an overhaul, minus one.
Image of the Tripadvisor rating Brilliant

Jun 8, 2025 dannybmanchester14 Bolton, United Kingdom

Brilliant stay very clean and very good Love the vibe and 60s and close to the parks, there happy for take aways and have refillable cups Rooms where nice and upgraded to the inside family room well worth it Sad I got offered a pool view for 20 pound a night extra, as I was staying for 18 nights this could of just been given Otherwise very nice… Read more
Brilliant stay very clean and very good Love the vibe and 60s and close to the parks, there happy for take aways and have refillable cups Rooms where nice and upgraded to the inside family room well worth it Sad I got offered a pool view for 20 pound a night extra, as I was staying for 18 nights this could of just been given Otherwise very nice friendly and clean Read less
Image of the Tripadvisor rating Avoid this hotel , is a nightmare.Is advertised as a value and honestly it doesn’t have anything of value .

Jun 7, 2025 marisoljackson Queretaro City, Mexico

I actually stay at this hotel and let me tell you is huge , for a family with disability mobility is a hazard, the first room they give me it was a mess , with a horrible smell of mold , I check the room and the sink was full of mold and the curtains on the shower had mold and smell horrible. I call the front desk and ask me to go to the lobby to… Read more
I actually stay at this hotel and let me tell you is huge , for a family with disability mobility is a hazard, the first room they give me it was a mess , with a horrible smell of mold , I check the room and the sink was full of mold and the curtains on the shower had mold and smell horrible. I call the front desk and ask me to go to the lobby to get other room , they take around 1 hr to move me to a different room, way to far from the original room so a lost of time there . So we made it to the 2nd room and as soon I walk to the room I noticed the mini fridge was open and it wasn’t cold , the room was super hot Apparently the A/C wasn’t working So call again the front desk and explained that things was not working. By that time it was already 11:pm so the manager call me and send the technician to check on the problem. The technician was so rude and tell me that everything was working fine That mini fridge was fix and he pretended to check the issue on the a/c but he didn’t do nothing. We have to sleep on underwear that night , it was pass midnight my kids where sleep already. Next morning I call early so they can fix the issue, and they do . Is not working at 100 % but at least is not hot . I didn’t call back but I’ll never come back to this hotel . I understand is a value hotel But honestly, for the price you can stay in a Hyatt , holiday inn , or dock side , surf side resort that is more new in case you want early access to the parks . This Loews resort cabana bay is horrible , old and I’m not talking about the retro style, the beds are horrible the whole place is dirty on the carpet in the rooms and halls , I had a horrible experience. Be aware of this hotel, trust me is not worth it, there’s more options for a better hotel than this one. Read less
Image of the Tripadvisor rating A retro hotel with a modern approach that works well

Jun 3, 2025 AllanF_12 Norwich, United Kingdom

We had a great stay at the Cabana Bay resort. Our experience from check in to check out was really positive, as was every aspect of our stay. The hotel has a retro feel but a very modern approach. The rooms are spacious & comfortable with all the basics you need. The food at the resort is good (and reasonably priced) and it’s a good location… Read more
We had a great stay at the Cabana Bay resort. Our experience from check in to check out was really positive, as was every aspect of our stay. The hotel has a retro feel but a very modern approach. The rooms are spacious & comfortable with all the basics you need. The food at the resort is good (and reasonably priced) and it’s a good location (right next door to volcano bay) with a 15 - 20 minute walk to universal studios & island of adventure. If you don’t fancy walking, the buses are very reliable & frequent. All in all we had a great stay & would stay again if we ever return. One word of warning, the Starbucks on site gets very busy in the mornings so if you need to be out early, either give yourself time to get a coffee or go elsewhere Read less
Image of the Tripadvisor rating Our 3rd visit to Cabana bay house keeping was disappointing

Jun 3, 2025 Sedge1123 United Kingdom

We have just returned from a week's holiday at cabana bay on a whole great stay although we only got our room cleaned once in 7 days ,housekeeping did knock one night at 6pm but we were in room and getting showered we were out the room everyday by 6.50am plenty of time through the day for the room to be cleaned as it had always been done on our 2… Read more
We have just returned from a week's holiday at cabana bay on a whole great stay although we only got our room cleaned once in 7 days ,housekeeping did knock one night at 6pm but we were in room and getting showered we were out the room everyday by 6.50am plenty of time through the day for the room to be cleaned as it had always been done on our 2 previous stays we asked reception if we could get our room cleaned and they put note on to be cleaned before 5pm it was done that day and that day only ,we were getting pool towels for the room ,making our own beds and going to reception to get coffee we were also bagging our own rubbish and leaving in corridor as were many others .The pools,were great and the lazy river lovely and warm,we also enjoyed volcano bay great being so close.We used the hideaway bar lots Adam was very friendly and really looked after us, our son had lots of food from the snack area at the hideaway which he loved.we put money on our room key when we checked in and unfortunately they hadn't put it on all 3 cards so we had to go back to reception to sort it out as our son had gone to buy a pizza at bayliner diner and told no funds on card which he was embarrassed about.Over all we still love Cabana bay but housekeeping was definitely an issue . Read less