Universal Helios Grand Hotel

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Universal Helios Grand Hotel | Universal Orlando Resort, Orlando | Virgin Atlantic Holidays

Universal Orlando Resort, Orlando

4.5 stars

Available offers

Included benefits when you stay at this Universal Resort hotel:

Breeze into one of the Universal parks up to an hour earlier than regular guests with Early Park Admission* (valid theme park admission required. Select attractions)
Complimentary transportation to the theme parks and Universal CityWalk

Universal Helios Grand Hotel puts you right at the heart of Universal Epic Universe, rising above the waters of Celestial Park as one of Universal Orlando Resort’s most spectacular stays. This sunlit, Mediterranean-inspired retreat pairs casual elegance with extraordinary park access, including a dedicated entrance to Epic Universe (valid admission required) plus theme park benefits such as Early Park Admission† (theme park admission required; select attractions).

Upgrade to a park-view room to wake up to the brilliance of Epic Universe, then end the day with cocktails and tapas at Bar Helios, the rooftop lounge with sweeping views across the park. Travelling with little ones? Book early for a How To Train Your Dragon Kids’ Suite, with playful theming, plenty of space and a little privacy for grown-ups too. Add in a resort-style pool, games room, poolside fun, room service and dining for every mood, and you’ve found your place in the sun.

Amenities

Families
Bar
Fitness Centre/Gym
Free transport to theme parks
Games Room
Internet Access
Laundry Service
Restaurant
Room Service
Safety Deposit Box
Swimming Pool
Valet parking

Explore the local area

Located at Universal Epic Universe, just south of Sand Lake Road and east of Universal Boulevard. Transfer time from Orlando International Airport: 20 minutes.

Hotel Information

Room Information
Room Upgrade Information

Mediterranean-inspired guest rooms, decorated in hues of blue and purple, evoking the tranquillity of a blissful garden. All with tablet-based controls for light, temperature and more, 55” flat-screen TV, mini fridge, coffee maker, USB outlets, Julien Farel toiletries, hairdryer, iron and ironing board, safe, and complimentary WiFi access.

Standard View Rooms have 2 queen-size beds, sleeping maximum 5 people (with a rollaway bed* – subject to availability).

*All rooms can have an additional rollaway bed, sleeping a 3rd child. Rollaway beds are at an additional cost, payable locally.

Hotel details

Getting Around

Complimentary shuttle buses to Universal Studios Florida, Universal Islands of Adventure, Universal Volcano Bay and Universal CityWalk. Exclusive dedicated entrance to Universal Epic Universe. Self-parking $36 plus tax per night, and Valet parking $45 plus tax per night (payable locally, fee subject to change). Electric Vehicle (EV) or a Plug-In Hybrid Electric Vehicle (PHEV) charging* (payable locally, from $0.49KwH - subject to change).

Dining

Flora Taverna^ (offering a full buffet breakfast, and Mediterranean comfort food for lunch and dinner, and a bar with views of Celestial Park). Aurora Market (coffee bar serving grab and go food and drinks). Lotus Lagoon^ (poolside bar and grill). Bar Helios^ (rooftop bar with 360 degree views serving drinks, comfort food and tapas). Room service*.

Fun and Games

Resort style zero-entry pool and whirlpool. Poolside cabanas*. Poolside activities, games and movies. Games room*. Fitness centre.

Handy Stuff

Resort-wide charging privileges with your room key. Complimentary merchandise delivery to your hotel from shops across Universal. Universal Studios Store. Universal Vacation Planning Centre. Complimentary WiFi. Early Park Admission† to The Wizarding World of Harry Potter™ and Universal's Volcano Bay (select attractions, ticket required). Laundry service*.

Additional Information

* Denotes local charge

Please note: One person must be 21 years or over in the room to check in.

^ Must be 21+ to purchase and consume alcoholic beverages.

†Valid theme park admission and Universal Orlando hotel validation required. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (opening 2025). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Trip advisor rating

3.7/5

130 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

47%

Very Good

15%

Average

15%

Poor

Terrible

15%

“Bit disappointing”

Aug 10, 2026BuddyB45

Stayed on floor 2. Asked to move to a room without a connecting door (through which we could hear a noisy family). It was early enough in the day for them to reassign a couple of rooms (the hotel was fully booked so they would have had to move someone not yet checked in). Lovely receptionist checked with management , management decided our comfort and peace not worth the admin hassle. Disappointing. Beds comfortable, view was amazing, good TV system which lets you stream the fireworks show. Water pressure was pretty low in the shower

“A Must-Stay!”

Aug 05, 2026Marianna R

5-star service from check-in to check-out!! I have NEVER stayed at a hotel where every single employee amazed me with their customer service skills. If you are going to Epic Universe, this hotel is a MUST for you to stay. The food is amazing as well with pool side dining options or a more formal sit down restaurant with view of the park. Thank you for our wonderful family vacation!!

“Disgusting”

Aug 02, 2026Cruiser19074376058

Disgusting a guy named john had a hammer and he hit my tv 2 times then a lady at repcepsion trowed a bread at me

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Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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